RoadVitals

1997 International 4700 Lp

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 20, 2003
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 5, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 International 4700 Lp, most frequently naming the electrical category. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V009000

SUSPENSION:REAR

Jan 5, 2004
19 units potentially affected
The defect: ON CERTAIN AMBULANCES EQUIPPED WITH GOODRICH VELVET-RIDE REAR SUSPENSION SYSTEMS, THE BOLTS CONNECTING THE SUSPENSION SPRING TO THE REAR AXLE MAY BREAK.
The risk: THE AXLE COULD SEPARATE FROM THE VEHICLE WITHOUT WARNING AND RESULT IN A CRASH.
The remedy: DEALERS WILL REPLACE THE SUSPENSION SYSTEM. THE RECALL BEGAN ON AUGUST 17, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 03517View on NHTSA.gov
03V062000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Feb 25, 2003
35,074 units potentially affected
The defect: ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
The risk: THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.
The remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 03502/04501View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA02034ClosedEngineering Analysis

OVERHEATING FRONT AND REAR BRAKES

Opened Dec 3, 2002
Closed Feb 10, 2004

THIS INVESTIGATION FOCUSED ON INTERNATIONAL MEDIUM DUTY TRUCKSAND SCHOOL BUS CHASSIS WEIGHING UP TO 33,000 POUNDS, EQUIPPED WITH HYDRAULIC BRAKES AND BUILT WITH THE BOSCH ZERO OFFSET PIN SLIDE (ZOPS)BRAKE SYSTEM CALIPERS.INTERNATIONAL USED THE ZOPS CALIPERS FROM APRIL 1997 THROUGH JUNE 2002.ODI WAS CONCERNED ABOUT REPORTS OF THE BRAKE CALIPERS STICKING IN THE APPLIED POSITION, RESULTING IN EXCESSIVE HEAT.AS THE INVESTIGATION PROGRESSED, ODI BECAME AWARE OF WHEEL END FIRES, SOME OF WHICH OCCURRED ON SCHOOL BUSES.DURING THE INVESTIGATION ODI OBTAINED WARRANTY DATA WHICH WAS SORTED AND ANALYZED BY VRTC TEST ENGINEERS AND ODI TO GAIN AN UNDERSTANDING OF THE MAGNITUDE OF THE PROBLEM.AFTER A THOROUGH WARRANTY DATA ANALYSIS, RELATED TESTING AND DOCUMENT REVIEWS, ODI MET WITH INTERNATIONAL, SHARED THE DATA ANALYSIS AND SHORTLY AFTERWARDS, INTERNATIONAL AGREED TO A SAFETY RECALL.FURTHER DETAILS ARE INCLUDED ON PAGES 2 - 4.

SERVICE BRAKES, HYDRAULICLed to recall 03V062000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 20, 2003

NAR 03-24-2003 MR. THE TRUCK CAUGHT FIRE WHILE PARKED. THE TRUCK CAUGHT ON FIRE DUE TO A PART THAT WAS INSTALLED WHEN CUSTOMIZING THE TRUCK. WHEN THE CONSUMER RECEIVED THE TRUCK, OTHER PROBLEM HAD COME UP DUE TO THE REWIRING THAT WAS DONE. *JB

NHTSA ID
10012355
Incident
Sep 11, 1998

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK1000003

STEERING

Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps

IK1201299

ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines

IK0400040

SERVICE BRAKES, AIR; SERVICE BRAKES, HYDRAULIC

General wheel speed sensor troubleshooting

IK0100051

STRUCTURE

Frame Rail Straightness Inspection Procedure

IK0200013

SUSPENSION

Suggested alignment target values when performing a vehicle axle alignment

IK1400005

ENGINE; EQUIPMENT

Driveline Information Center and Troubleshooting Procedures

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International 4700 Lp by model year
YearComplaintsRecallsInvestigationsIssue Index
2002011—
2001321—
2000010—
1999021—
1998021—
1997Viewing121—
1996010—
1995010—
1994010—
1993010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.