RoadVitals

2017 International Hx

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Sep 5, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 International Hx. 3 safety recalls have been issued covering this model year; and 222 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Sep 5, 2018
26,288 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2017-2018 International ProStar and 9900i trucks, 2018-2019 International LT trucks, 2017-2019 International LoneStar and HX trucks and 2017 International PayStar trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
The risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
The remedy: Cummins will notify the affected owners and dealers will replace the nylon fuel line with a steel fuel line, free of charge. Navistar issued owners an interim notification on October 11, 2018. The recall began November 21, 2018. Owners may contact Navistar customer service at 1-800-448-7825, or Cummins customer service at 1-800-286-6467.
Navistar, Inc.Manufacturer number NoneView on NHTSA.gov

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, AIR

May 3, 2018
72 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2017-2019 International HX severe service diesel trucks equipped with feature code 04091 (dual air brake system) and 04AZY (Antilock Brake System (ABS) with 6 channel Electronic Stability Protection (ESP)). The air supply line to the SR7 roll stability valve may have been improperly routed to the ATR6 brake control valve steer axle delivery port, when it should be connected to the ATR6 brake control valve control port.
The risk: During a stability control oversteer event when there are slippery road conditions, the parking brakes may be modulated unintentionally, potentially causing a loss of control and increasing the risk of a crash.
The remedy: Navistar will notify owners, and dealers will reroute the SR7 roll stability valve supply line to the ATR6 brake control valve control port, free of charge. The recall began on June 12, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18504.
Navistar, Inc.Manufacturer number 18504View on NHTSA.gov

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Jun 21, 2016
1,191 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain model year 2017 International ProStar, LoneStar, PayStar, HX, and 9900 trucks equipped with a Cummins ISX15L engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.
The risk: An engine stall can increase the risk of a crash.
The remedy: Cummins will notify owners, and Cummins dealers will replace the ECM, free of charge. The recall began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357 or Navistar customer service at 1-331-332-1590.
Navistar, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK1900198

ELECTRICAL SYSTEM

This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. • The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).

IK0800684

ELECTRICAL SYSTEM

This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to address these concerns.

IK2600090

ENGINE

New CARB Idle Reduction Change Request

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600283

ENGINE

This document aims to enable technicians to: 1. Accurately identify N-series medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.

IK2600255

ENGINE

This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Hx by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010
2026020
2025080
2024070
20230100
2022070
2021040
2020030
2019060
2018060
2017Viewing030
2016000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.