RoadVitals

2021 International Hx

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 31, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2021 International Hx. 4 safety recalls have been issued covering this model year; and 147 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V818000

ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Oct 31, 2024
105,276 units potentially affected
The defect: International Motors, LLC (International) is recalling certain 2021-2024 Lonestar, 2021-2025 RH, HV, MV, LT, HX, and 2022 PROSTAR vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
The risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
The remedy: International will work with Bendix to reprogram the ECU software, free of charge. Owner notification letters were mailed December 16, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24515.
International Motors, LLCManufacturer number 24515View on NHTSA.gov
23V370000

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

May 25, 2023
59,684 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2021-2024 International HV, HX, LoneStar, LT, MV, eMV, and RH trucks, and IC Bus CE, 2021-2023 IC Bus RE, and 2022-2023 IC Bus TC Commercial Buses. The anti-lock brake system (ABS) indicator light does not remain illuminated when a malfunction exists, and when the vehicle's ignition switch is on, and the vehicle is in motion. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk: An ABS indicator light that fails to remain illuminated will not alert the driver of an ABS malfunction, which could increase the risk of a crash.
The remedy: Towing variant vehicles under this campaign will not be repaired under recall 24V-8918. Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23515.
Navistar, Inc.Manufacturer number 23515View on NHTSA.gov
23V170000

STRUCTURE:BODY

Mar 16, 2023
5,769 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
The risk: A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
The remedy: Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
Navistar, Inc.Manufacturer number 23507View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK0800560

ELECTRICAL SYSTEM

This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.

26101

ELECTRICAL SYSTEM

Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

IK2600255

ELECTRICAL SYSTEM

This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.

26101

ELECTRICAL SYSTEM

Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

IK0800684

ELECTRICAL SYSTEM

This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to address these concerns.

IK2600090

ENGINE

New CARB Idle Reduction Change Request

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Hx by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026020—
2025080—
2024070—
20230100—
2022070—
2021Viewing040—
2020030—
2019060—
2018060—
2017030—
2016000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.