NHTSA Investigation RQ06003

DRIVER'S SIDE DASH FIRE

VOLKSWAGEN OF AMERICA, INC. (VOA) CONDUCTED A SAFETY RECALL (NHTSA RECALL NUMBER 04V133) TO ADD A PLASTIC COVER TO THE TOP SECTION OF THE KNEE BOLSTER CROSSMEMBER TO PREVENT CONTACT WITH THE HEADLIGHT SWITCH WIRING HARNESS.THE SCOPE OF THE ORIGINAL RECALL COVERED MODEL YEARS 1998 THROUGH 2004 WITH VEHICLE PRODUCTION DATES OF AUGUST 1997 THROUGH DECEMBER 2004.THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED NINE COMPLAINTS ALLEGING THAT AFTER HAVING THE RECALL REMEDY PERFORMED, A FIRE STARTED IN THE DRIVER'S SIDE DASHBOARD AREA.VOA REPORTS THAT IF THE PLASTIC COVER IS NOT INSTALLED PROPERLY BY THE DEALERS, THE HEADLIGHT SWITCH WIRING HARNESS COULD CONTINUE TO CONTACT THE CROSSMEMBER, RESULTING IN A SHORT AND/OR FIRE IN THE DRIVER'S SIDE DASHBOARD AREA.VOA WILL CONDUCT A NEW SAFETY RECALL TO ADD AN ADDITIONAL (AND LARGER) COVER OVER BOTH THE KNEE BOLSTER CROSSMEMBER AND THE PLASTIC COVER ASSEMBLY INSTALLED IN THE FIRST RECALL.ALL OF THE NHTSA COMPLAINTS AND ALL BUT 3 VOA CLAIMS ARE FOR MY 1998 THROUGH MY 2000.VOA REPORTS THAT BEGINNING IN MY 2001, AUDI EXTENDED THE TIME FOR THE DEBURRING PROCESS OF THE CROSSMEMBER.VOA WAS NOT ABLE TO VERIFY THE CAUSE OF FIRE IN THE MY 2001 AND LATER VEHICLES DUE TO EITHER EXTENSIVE FIRE DAMAGE OR OTHER REASON.THE RATE OF FIRE OCCURRENCE IS SIGNIFICANTLY LESS FOR THE MY 2001 AND LATER VEHICLES. THE RECALL COVERS MODEL YEARS 1998 THROUGH 2000 WITH VEHICLE PRODUCTION DATES OF AUGUST 1997 THROUGH MAY 2000.VOA WILL RECALL 66358 MY 1998-2000 AUDI A6, A6 AVANT, S6, AND S6 AVANT VEHICLES.ODI IS AWARE OF A TOTAL OF 59 WARRANTY, FIELD AND CONSUMER REPORTS FOR THESE VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 06V-198.

An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.