2002 Isuzu Axiom Owner Complaints

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.

NHTSA ID

11257671

Incident

Sep 22, 2019

Mileage

165,941 mi

MY 2002 ISUZU AXIOM TRANSMISSION STARTED SLIPPING WITHIN A WEEK I WAS AT A STOP SIGN I WENT TO TAKE OFF AND MY CAR WOULDN'T DRIVE IT WENT IN REVERSE BUT NOT FORWARD IF I HIT 'WINTER MODE' IT WILL BYPASS FIRST GEAR AND DRIVE IN SECOND AND THIRD BUT NOT IN FIRST.... ONCE I COME TO A STOP IT COMES OUT OF WINTER MODE AND THEN I HAVE TO SHUT THE CAR OFF AND RESTART IT AND PUT IT IN WINTER MODE ALL OVER AGAIN..... THIS TRANSMISSION NEEDS TO BE RECALLED AND FIXED FREE OF CHARGE...... THIS IS A COMMON ISSUE WITH THIS TRANSMISSION.. IT'S NOT FAIR TO CUSTOMERS WHO HAVE THIS SUV AND THESE COMMON ISSUES HAPPEN AND WHERE NOW RESPONSIBLE FOR FIXING IT... NOT FAIR MY SUV IS NOW JUST SITTING IN MY DRIVEWAY THEY DON'T MAKE THESE TRANSMISSIONS OR PARTS FOR THEM I'VE GONE TO ADVANCED I'VE LOOKED ONLINE IT WILL COST THOUSANDS OF DOLLARS FOR A NEW TRANSMISSION PLUS LABOR OR THE SIMPLE FIX IS A SOLENOID BUT GUESS WHAT YOU CANT FIND THE PART.... WE SHOULD NOT BE HELD RESPONSIBLE PLEASE HELP US FIX OUR SUV I LOVE MY SUV AND MISS DRIVING IT HELP US!!!!!! I NEED MY CAR TO WORK AND I'VE BEEN OUT OF WORK BC I HAVE NO VEHICLE PLEASE HELP... SINCERELY, A SINGLE MOM. *TR

NHTSA ID

11113240

Incident

Apr 25, 2018

Mileage

121,000 mi

MY 2002 ISUZU AXIOM HAS 47,000 GENTLE MILES ON IT AND THE TRANSMISSION BEGAN TO SLIP. WITHIN A WEEK OF THAT STARTING IT COMPLETELY STOPPED SHIFTING OUT OF 1ST GEAR. THIS IS A COMMONLY REPORTED ISSUE AND FROM WHAT MY MECHANIC HAS SAID 'IT'S JUST A POOR PIECE OF EQUIPMENT. '

NHTSA ID

11088455

Incident

Feb 1, 2018

Mileage

47,000 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.

NHTSA ID

10978544

Incident

Apr 12, 2017

Mileage

102,001 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE ACCELETATING FROM A STOP AND DRIVING UP A SMALL INCLINE, THE VEHICLE STALLED AND THE CHECK ENGINE AND CHECK TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY SHIFTING FROM FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AS THE CONTACT WANTED A SECOND OPINION. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10956311

Incident

Mar 30, 2016

Mileage

130,000 mi

I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY

NHTSA ID

10903256

Incident

Aug 31, 2016

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017 *JS

NHTSA ID

10870787

Incident

May 19, 2015

Mileage

114,000 mi

2002 ISUZU AXIOM. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME CONNECTION TO THE REAR DRIVE RUSTED OFF AND CONSUMER STATES UNSATISFACTORY CUSTOMER SERVICE FROM COMPANY REPRESENTATIVE WITH NEGOTIATING VEHICLE FAIR MARKET VALUE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE FIXED. *JB

NHTSA ID

10715863

Incident

Feb 1, 2015

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,330. UPDATED 4/13/15*CN

NHTSA ID

10679439

Incident

Dec 15, 2014

Mileage

106,330 mi

THERE'S A PROBLEM WITH THE IGNITION SWITCH...THE SWITCH IS BROKEN IT HAVE FORE PLAY BACK N FORTH...WHILE THE TRUCK IS IN RUNNING YOU CAN FOREPLAY WITH THE KEY BACK N FORTH...WHICH CAN CAUSE ACCIDENT....THE KEY CAN BE TURN TO POSITION 3 THE RADIO AND WINDOWS AND DON'T COMES ON....BUT TURN THE KEY BACK BETWEEN 2 POSITION THE ENGINE STILLS RUN AND THE RADIO COMES ON AND THE WINDOWS AND HEAT COMES ON.........IT HAVE A HEAVY HIT IN THE REAR SUSPENSION WHEN IT GOES IN POTHOLES ARE OVER A BUMP. *TR

NHTSA ID

10660475

Incident

Nov 24, 2014

Mileage

71,038 mi

PRIOR DAY BEFORE THE BRAKE, I HAD NOTICED A SWAYING/SWINGING IN REAR END OF MY CAR WHILE OUT RUNNING ERRANDS. I THOUGHT IT WAS JUST BAD ROAD OR I HAD CHANGED LANES NOT WELL. DIDN'T DRIVE IT THE NEXT DAY. SATURDAY MORNING I WAS ENROUTE TO PICKUP THE GRANDKIDS TO ATTEND A FREE KIDS HOME DEPOT WORKSHOP, I LEFT MY HOME AND TURNED 1 BLOCK LEFT TO TRAVEL THE ROUTE I NORMAL TAKE TO THEIR HOME. I GO UP A L HILL AND AFTER I CREST THE HILL I HEAR THIS LOUD CLANK NOISE. I THOUGHT THAT I HAD RUN OVER SOMETHING SO I PULL OVER AND CHECK THE REAR VIEW MIRROR, SAW NOTHING. I GOT OUT AND CIRCLED MY CAR AND AFTER COMING BACK AROUND, ON THE DRIVER REAR I NOTICED A BAR HANGING DOWN. SO I GET DOWN AND LOOK TO SEE THIS BAR RUNNING FROM WHAT APPEARED TO BE IN FRONT OF MY BACK REAR TIRE TO DANGLING DOWN FROM WHERE IT APPEARED TO BE BROKEN FROM CORROSION AND RUSTED FROM THE FRAME OF MY CAR. I WAS 3/4 BLOCKS FROM HOME SO I SLOWLY DROVE IT BACK TO MY HOUSE WHERE I HAVE NOT DRIVEN IT SINCE. I TOOK PHOTOS AND SHOWED IT TO MY MECHANIC AND HE ADVISED ME NOT TO DRIVE IT, THAT IT APPEARED THAT A STABILIZATION BAR HAD BROKEN IT THE CAR WAS NOT SAFE TO OPERATE. I LIVE IN IOWA AND BROUGHT THE CAR IN 2008. THEY DO SALT AND SAND THE STREET DURING THE WINTER MONTHS. I AM WRITING TO SEE OF WHAT ASSISTANCE I CAN RECEIVE TO REMEDY MY CURRENT SITUATION DUE TO THE RECALL INVOLVING SUSPENSION CORROSION. I DO THINK THAT I HAVE THE SEVER CASE WARRANTING ISUZU BUYING BACK MY CAR. I EAGERLY AWAIT A REPLY FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10639625

Incident

Sep 1, 2014

Mileage

108,408 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

NHTSA ID

10594770

Incident

Apr 30, 2014

Mileage

122,000 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE SUSPENSION BEGAN JERKING VIOLENTLY AND EXHIBITED A LOUD NOISE, MAKING IT DIFFICULT TO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION). THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS AND HAD NOT YET BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR

NHTSA ID

10567610

Incident

Feb 26, 2014

Mileage

116,000 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14*CN

NHTSA ID

10558664

Incident

Jan 4, 2014

Mileage

140,000 mi

TRANSMISSION WOULD NOT SHIFT PROPERLY. TRANSMISSION WAS REBUILT.TRANSMISSION HAS AGAIN FAILED AT 187000 MILES. IT WILL NOT GO INTO REVERSE.TRANSMISSION WAS DILIGENTLY MAINTAINED WITH FILTER AND FLUID CHANGES. *TR

NHTSA ID

10498557

Incident

Jan 21, 2010

Mileage

121,000 mi

MY TRANSMISSION IS ALSO GIVEN ME ALOT OF PROBLEMS JUST LIKE OTHERS IVE SPOKEN WITH, I BOUGHT THIS VEHICLE EXPECTING 2 PUT SOME MONEY IN IT BUT NOT COUNTINUSLY FOR THE SAME MINOR PROBLEMS THE SUV ALSO GOES DEAD AT RED LIGHTS & STOP SIGNS WHY THEY CANT QUIET TELL & IT USES BRAKES LIKES CRAZY SO I WAS TOLD BY THE MEN @ THE SHOP TO WRITE SO THATS WHAT I DID HOPING IT WILL HELP ANYBODY ELSE IN THIS SITUATION! *TR

NHTSA ID

10454416

Incident

Feb 7, 2012

Mileage

119,100 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STARTED THE IGNITION AND WHEN SHIFTING INTO DRIVE, THE TRANSMISSION BEGAN TO JERK VIOLENTLY WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TRANSMISSION WAS REBUILT HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT MALFUNCTION. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ID

10452957

Incident

May 10, 2011

Mileage

84,000 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE REAR FRAME WAS SO SEVERELY CORRODED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC ADVISED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.

NHTSA ID

10435041

Incident

Oct 31, 2011

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, TO HAVE TAIL PIPE REPLACED WHEN THE MECHANIC CONFIRMED THE BOTTOM CHASSIS WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 127,000.

NHTSA ID

10430182

Incident

Oct 10, 2011

Mileage

120,000 mi

BACKED UP INTO A POLE AT DUNKIN DOUGHNUTS- AT LESS THAN 5MPH , UPON INVESTIGATION FOUND THAT THE COMPLETE BUMPER ASSEMBLY WAS ROTTED , THERE WAS NO BUMPER REBAR OR VERY LITTLE OF IT LEFT, THIS A SAFETY HAZARD, IT SHOULD ALSO BE EXPANDED AS PART OF THE SUSPENSION RECALL ON THIS VEHICLES SHOULD ALSO INCLUDE 02-04 AXIOMS. I HAVE GONE TO NUMERIOUS SALVAGE YARDS & CALLED FOR A REAR BUMPER ASSEMBLY ONLY TO FIND OUT PLASTIC COVERS O.K. BUT THE REST ROTTED OUT. IN MY INCIDENT I TOOK OUT BUMPER COVER , REAR HATCH & GLASS , YOU WOULD EXPECT LESS DAMAGE AT THIS SLOW SPEED. THANK GOD THIS WAS NOT HIT FROM BEHIND FROM ANOTHER CAR. I WOULD RECOMEND AN INVESTIGATION OR EXPANSION OF THE CURRENT RECALL TO INCLUDE REAR BUMPER ASSEMBLY. *TR

NHTSA ID

10428333

Incident

Sep 19, 2011

TRANSMISSION FAILURE SLIPS IN AND OUT OF OVER DRIVE. *TR

NHTSA ID

10420896

Incident

Jul 27, 2011

Mileage

158,000 mi

I HAVE A 2002 ISUZU AXIOM. MY TRANSMISSION IS HAVING PROBLEMS FOR THE SECOND TIME. THE SERVO COVER HAS CAME OFF AND ALL THE FLUID IS LEAKING OUT. THERE ARE SEVERAL CASES OF PEOPLE REPORTING TRANSMISSIONS PROBLEMS AND FAILURES IN THIS VEHICLE. IT SEEMS THE ENTIRE TRANSMISSION SHOULD BE RECALLED. THESE ARE NOT CHEAP REPAIRS. THANK YOU. *TR

NHTSA ID

10419334

Incident

Aug 12, 2011

THE FRAME OF THE CAR HAS SIGNIFICANT RUST CORROSION. HOLES ARE DEVELOPING IN THE MAIN FRAME DIRECTLY UNDER SUSPENSION AND BODY MOUNTINGS. FRAME REPAIR IS LIKELY MORE THAN MARKET VALUE OF CAR.

NHTSA ID

10417767

Incident

Aug 6, 2011

I OWN A 2002 ISUZU AXIOM AS OF APRIL 2009 AND I AM HAVING ALL TYPE OF PROBLEMS SUCH AS:MY GAS METER IS NOT WORKING TOOK IT TO A MECHANIC HE FIXED THE GAS TANK AND IN ABOUT ONE MONTH IT STOP WORKING AGAIN, THE ABS LIGHT STAYS ON,THE IGNITION KEEP OVER TURNING AS YOU TURN ON THE VEHICLE,THE TRUCK LEAKS WHEN IT RAINS,THE BRAKES LOCKS AND MAKE ME SLIDE WHEN STOPPING. THE MECHANIC TRIED TO FIX ALL SAID PROBLEMS AND WITH IN A MONTHS TIME THE PROBLEM COMES BACK. *TR

NHTSA ID

10410168

Incident

Sep 17, 2010

Mileage

85,000 mi

I BROUGHT MY CAR TO THE [XXX], WHICH IS THE REPRESENTATIVE FOR ISUZU IN MY AREA TO HAVE PICTURES TAKEN, AS A RESULT OF MY FRAME BEING ROTTEN AND FALLING UNDER THE RECALL. ON FEBRUARY 10TH THE FIRST PICTURES WERE TAKEN, WE WERE ASKED TO BRING IT BACK TWO ADDITIONAL TIMES BECAUSE ISUZU SAID THE PICTURES WERE NOT OF QUALITY, BUT THE WILLY'S SERVICE PERSON SHOWED THEM TO US AND STATED HIMSELF THAT THEY COULDN'T UNDERSTAND WHAT THE PROBLEM WAS. AFTER OVER THREE WEEKS, WE'VE CALLED AND BEEN ABLE TO GET NO INFORMATION FROM OUR CASE WORKER, [XXX]. WE WERE TOLD THAT WE REMAINED IN OUR SPOT IN THE LINE OF RECALLS, SO CAN'T UNDERSTAND WHY AFTER 5 DAYS OF HAVING COMPREHENDIBLE PHOTOS, NO INFORMATION CAN BE GIVEN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

NHTSA ID

10384817

Incident

Jan 10, 2011

Mileage

92,000 mi