RoadVitals

2002 Isuzu Axiom Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
123
Latest Sep 24, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Isuzu Axiom, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

31
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.

NHTSA ID 11257671 · filed Sep 24, 2019

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017 *JS

NHTSA ID 10870787 · filed May 25, 2016
All 31 reports naming body & structure

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

28
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.

NHTSA ID 10978544 · filed Apr 14, 2017

I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY

NHTSA ID 10903256 · filed Sep 2, 2016
All 28 reports naming brakes

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

22
reports

From owner reports, verbatim

TRANSMISSION FAILURE SLIPS IN AND OUT OF OVER DRIVE. *TR

NHTSA ID 10420896 · filed Aug 21, 2011

I HAVE A 2002 ISUZU AXIOM. MY TRANSMISSION IS HAVING PROBLEMS FOR THE SECOND TIME. THE SERVO COVER HAS CAME OFF AND ALL THE FLUID IS LEAKING OUT. THERE ARE SEVERAL CASES OF PEOPLE REPORTING TRANSMISSIONS PROBLEMS AND FAILURES IN THIS VEHICLE. IT SEEMS THE ENTIRE TRANSMISSION SHOULD BE RECALLED. THESE ARE NOT CHEAP REPAIRS. THANK YOU. *TR

NHTSA ID 10419334 · filed Aug 13, 2011
All 22 reports naming transmission

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

21
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.

NHTSA ID 11257671 · filed Sep 24, 2019

2002 ISUZU AXIOM. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME CONNECTION TO THE REAR DRIVE RUSTED OFF AND CONSUMER STATES UNSATISFACTORY CUSTOMER SERVICE FROM COMPANY REPRESENTATIVE WITH NEGOTIATING VEHICLE FAIR MARKET VALUE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE FIXED. *JB

NHTSA ID 10715863 · filed Jul 15, 2015
All 21 reports naming suspension

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

13
reports

From owner reports, verbatim

MY 2002 ISUZU AXIOM TRANSMISSION STARTED SLIPPING WITHIN A WEEK I WAS AT A STOP SIGN I WENT TO TAKE OFF AND MY CAR WOULDN'T DRIVE IT WENT IN REVERSE BUT NOT FORWARD IF I HIT 'WINTER MODE' IT WILL BYPASS FIRST GEAR AND DRIVE IN SECOND AND THIRD BUT NOT IN FIRST.... ONCE I COME TO A STOP IT COMES OUT OF WINTER MODE AND THEN I HAVE TO SHUT THE CAR OFF AND RESTART IT AND PUT IT IN WINTER MODE ALL OVER AGAIN..... THIS TRANSMISSION NEEDS TO BE RECALLED AND FIXED FREE OF CHARGE...... THIS IS A COMMON ISSUE WITH THIS TRANSMISSION.. IT'S NOT FAIR TO CUSTOMERS WHO HAVE THIS SUV AND THESE COMMON ISSUES HAPPEN AND WHERE NOW RESPONSIBLE FOR FIXING IT... NOT FAIR MY SUV IS NOW JUST SITTING IN MY DRIVEWAY THEY DON'T MAKE THESE TRANSMISSIONS OR PARTS FOR THEM I'VE GONE TO ADVANCED I'VE LOOKED ONLINE IT WILL COST THOUSANDS OF DOLLARS FOR A NEW TRANSMISSION PLUS LABOR OR THE SIMPLE FIX IS A SOLENOID BUT GUESS WHAT YOU CANT FIND THE PART.... WE SHOULD NOT BE HELD RESPONSIBLE PLEASE HELP US FIX OUR SUV I LOVE MY SUV AND MISS DRIVING IT HELP US!!!!!! I NEED MY CAR TO WORK AND I'VE BEEN OUT OF WORK BC I HAVE NO VEHICLE PLEASE HELP... SINCERELY, A SINGLE MOM. *TR

NHTSA ID 11113240 · filed Jul 24, 2018

MY 2002 ISUZU AXIOM HAS 47,000 GENTLE MILES ON IT AND THE TRANSMISSION BEGAN TO SLIP. WITHIN A WEEK OF THAT STARTING IT COMPLETELY STOPPED SHIFTING OUT OF 1ST GEAR. THIS IS A COMMONLY REPORTED ISSUE AND FROM WHAT MY MECHANIC HAS SAID 'IT'S JUST A POOR PIECE OF EQUIPMENT. '

NHTSA ID 11088455 · filed Apr 16, 2018
All 13 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

11
reports

From owner reports, verbatim

I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY

NHTSA ID 10903256 · filed Sep 2, 2016

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,330. UPDATED 4/13/15*CN

NHTSA ID 10679439 · filed Jan 28, 2015
All 11 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

9
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.

NHTSA ID 10978544 · filed Apr 14, 2017

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM XS. THE CONTACT NOTICED CORROSION ON THE PAN THAT HOLDS THE GASOLINE UNDERNEATH THE FUEL TANK ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC IN JULY 2009 DUE TO CORROSION, WHERE THEY REPLACED THE SUPPORT ARM; HOWEVER, THE CORROSION RECURRED. THE DEALER INSPECTED THE VEHICLE AND SPRAYED IT WITH A CORROSIVE PREVENTIVE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 102,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ID 10374811 · filed Jan 5, 2011
All 9 reports naming fuel system

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

9
reports

From owner reports, verbatim

DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC

NHTSA ID 10122081 · filed Aug 19, 2005

THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?

NHTSA ID 10127690 · filed Jul 6, 2005
All 9 reports naming tires & wheels

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

THERE'S A PROBLEM WITH THE IGNITION SWITCH...THE SWITCH IS BROKEN IT HAVE FORE PLAY BACK N FORTH...WHILE THE TRUCK IS IN RUNNING YOU CAN FOREPLAY WITH THE KEY BACK N FORTH...WHICH CAN CAUSE ACCIDENT....THE KEY CAN BE TURN TO POSITION 3 THE RADIO AND WINDOWS AND DON'T COMES ON....BUT TURN THE KEY BACK BETWEEN 2 POSITION THE ENGINE STILLS RUN AND THE RADIO COMES ON AND THE WINDOWS AND HEAT COMES ON.........IT HAVE A HEAVY HIT IN THE REAR SUSPENSION WHEN IT GOES IN POTHOLES ARE OVER A BUMP. *TR

NHTSA ID 10660475 · filed Nov 24, 2014

I OWN A 2002 ISUZU AXIOM AS OF APRIL 2009 AND I AM HAVING ALL TYPE OF PROBLEMS SUCH AS:MY GAS METER IS NOT WORKING TOOK IT TO A MECHANIC HE FIXED THE GAS TANK AND IN ABOUT ONE MONTH IT STOP WORKING AGAIN, THE ABS LIGHT STAYS ON,THE IGNITION KEEP OVER TURNING AS YOU TURN ON THE VEHICLE,THE TRUCK LEAKS WHEN IT RAINS,THE BRAKES LOCKS AND MAKE ME SLIDE WHEN STOPPING. THE MECHANIC TRIED TO FIX ALL SAID PROBLEMS AND WITH IN A MONTHS TIME THE PROBLEM COMES BACK. *TR

NHTSA ID 10410168 · filed Jul 1, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

MY TRANSMISSION IS ALSO GIVEN ME ALOT OF PROBLEMS JUST LIKE OTHERS IVE SPOKEN WITH, I BOUGHT THIS VEHICLE EXPECTING 2 PUT SOME MONEY IN IT BUT NOT COUNTINUSLY FOR THE SAME MINOR PROBLEMS THE SUV ALSO GOES DEAD AT RED LIGHTS & STOP SIGNS WHY THEY CANT QUIET TELL & IT USES BRAKES LIKES CRAZY SO I WAS TOLD BY THE MEN @ THE SHOP TO WRITE SO THATS WHAT I DID HOPING IT WILL HELP ANYBODY ELSE IN THIS SITUATION! *TR

NHTSA ID 10454416 · filed Apr 7, 2012

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE SUDDENLY ACCELERATED AND THE RPMS INCREASED WHILE THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARK PLUGS AND CYLINDERS. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 3/22/11 *CN THE CONSUMER STATED THE VEHICLE WOULD LURCH FORWARD OR BACKWARD SEVERAL FEET, UNTIL THE RPM'S DECREASED AS THE BRAKE WAS APPLIED. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO A PROBLEM WITH THE SPARK PLUGS. UPDATED 04/27/11

NHTSA ID 10382523 · filed Feb 14, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

5
reports

From owner reports, verbatim

DT*: THE CONTACT STATED ON DECEMBER 23, 2005 WHILE DRIVING AT 60 MPH ON A DRY HIGHWAY THE CONTACT WAS RUN OFF THE ROAD BY A TRUCK. THE VEHICLE THEN COLLIDED WITH THE ROAD PARTITION, AND CRUSHED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THE DRIVER SUFFERED BRUISING FROM THE SAFETY BELT. THERE IS A RECALL, #02V213000 BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. UPDATED 02/28/06. *JB

NHTSA ID 10148582 · filed Jan 25, 2006

DT: ON JULY 3RD THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO THE PASSENGER SIDE AIR BAG, RECALL # 03V113000. THE VEHICLE WAS TAKEN TO GALLES MOTOR CO. TO HAVE THE RECALL REPAIRED AT NO COST TO THE CONSUMER . ON JULY 11, 2005 THE CONSUMER'S WIFE HAD AN ACCIDENT IN WHICH SHE WAS INJURED. SHE REAR ENDED A CAR SITTING AT A RED LIGHT WHILE SHE WAS GOING 45 MPH. SHE WAS WEARING A SEAT BELT AT THE TIME BUT THE AIR BAGS DID NOT DEPLOY. THE WEATHER WAS DRY AND THE ROAD CONDITIONS WERE GOOD. T HE VEHICLE HASN'T BEEN TAKEN TOT HE DEALER YET FOR INSPECTION. THE DEALER WAS CONTACTED AND THEY SAID FOR HIM TO TAKE IT TO A MECHANIC. HE HASN'T BEEN ABLE TO GET A HOLD OF THE MFR. AT PRESENT, HIS CAR IS STILL AT THE WRECKING YARD. *NM

NHTSA ID 10128420 · filed Jul 12, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

KEY GETS STUCK IN THE IGNITION. I WAS ABLE TO WIGGLE IT LOOSE FOR SEVERAL MONTHS ... BUT IT GOT PROGRESSIVELY WORSE ... THUS I NOW HAVE TO LEAVE THE KEY IN THE IGNITION. TALKED TO ISUZU DEALER AND THEY SAID TO FIX IT IF IT WAS ONLY THE SHIFTER THAT BECAME MISALIGNED WOULD COST $100 OR WORSE CASE IT COULD COST AS MUCH AS $500. *TR

NHTSA ID 10366394 · filed Nov 16, 2010

THE ABS LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER AND THEY DEALER REPLACED THE BEARINGS AND HUBS. WHILE TRAVELING AT NORMAL SPEED, THE DRIVER HIT A SLIGHT BUMP AND THE VEHICLE MADE A LOUD GRINDING NOISE AND JUMPED FORWARD. *AK DESCRIPTION OF ALL PROBLEMS ARE AS FOLLOWED: ABS SENSOR/HUB BEARING RIGHT SIDE, ABS GRINDING, CRACKED ARM REST, DOOR PANEL ARM REST CRACKED, THE ABS LIGHT CONTINUOUSLY STAYED ON, BROKEN CARGO COVER HOOKS, LEFT REAR COIL BOOT STUCK, HUB BEARING RIGHT SIDE, WEATHER STRIP TORN, EXTERIOR DOOR TRIM CHROME PEELING, BROKEN CARGO COVER HOLDERS, BROKEN LEFT REAR COIL BOOT STUCK, TORN WEATHER STRIP, FAULTY HOOD LOCK WOULD NOT OPEN, KNOCKING NOISE ON THE DRIVER'S SIDE ON RIGHT TURNS, THE FRONT WINDOWS WERE NOISY AT HIGHWAY SPEEDS, THE REAR BUMPER ON THE RIGHT SIDE WAS LOOSE, THE STEERING WHEEL RUBBED THE COLUMN WHEN TURNING, THE REMOTE DIDN'T ALWAYS OPEN THE DRIVER DOOR, THE SEAT DID NOT GIVE THE CONSUMER ENOUGH LEG ROOM, THE ASH TRAY WAS NOT PROPERLY FIT, THE BRAKES WOULD GRAB AND VIBRATE WHEN STOPPING AND RELEASING, THE FRONT END WAS BUMPY, WHEN THE CONSUMER WOULD TURN THE VEHICLE HE FELT HE COULD LOSE CONTROL, AT TIMES THE VEHICLE WOULD DISPLAY A FAST START AND ON OTHERS TIMES WOULD BE SLUGGLISH AND WOULD NOT TAKE OFF, THE TRANSMISSION DID NOT RESPOND FAST ENOUGH AND THE CONSUMER WOULD HAVE TO WAIT FOR PASSING GEARS TO ENGAGE, THE WINDSHIELD WOULD FOG ON THE OUTSIDE WHEN THE TEMPERATURE WAS COLDER ON THE INSIDE, THE DRIVER SIDE SPARK PLUG BOOT CLOSEST TO THE DRIVERS SIDE WAS DEFECTIVE AND DID NOT COME OUT WITH THE COIL, AND THE PASSENGER SEAT HANDLE WOULD FALL EACH TIME SOMEONE WOULD ATTEMPT TO GET IN THE VEHICLE. THE SERVICE DEALER WAS NOT ABLE TO DETERMINE EXACTLY WHERE THE KNOCKING NOISE WAS COMING FROM UNDER THE FRONT END ON RIGHT TURNS AND SUGGESTED THAT ISUZU SHOULD BE RESPONSIBLE. THE CONSUMER STATED THAT THE PURCHASE STICKER DISPLAYED 55% USA/CANADA PARTS CONTENT. *SC *JB

NHTSA ID 10044323 · filed Jun 10, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

4
reports

From owner reports, verbatim

2002 ISUZU AXIOM REPLACED TRANSMISSION AND ELECTRICAL SYSTEM AFTER MECHANIC STATED EVERYTHING WAS RUNNING FINE. *KB ***NAR*** THE CONSUMER HAS ALSO HAD PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER AND THE OXYGEN SENSOR. *NM

NHTSA ID 10174343 · filed Nov 21, 2006

AIR CONDITIONING - AT APPROX. 31,000 MILES ON MY ISUZU AXIOM THE AIR CONDITIONER BEGAN MAKING A LOUD NOISE AND WOULD NOT COOL AT IDLE. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY STATED THAT THE AIR COMPRESSOR HAD GONE OUT AND NEEDED REPLACEMENT. THEY WERE HAPPY TO REPLACE THE AIR COMPRESSOR AND OTHER COMPONENTS THEY CLAIMED NEEDED TO BE REPLACED DUE TO THE AIR COMPRESSOR BEING REPLACED (I.E. DRYER, ETC.) FOR A MERE $1,600.00. I WAS NOT HAPPY SINCE THE VEHICLE HAD LOW MILEAGE AND I HAVE NEVER HAD A VEHICLE THAT HAD THE A/C FAIL AT SUCH A LOW MILEAGE. THE DEALERSHIP CONTACTED THE LOCAL ISUZU REP AND THEY REFUSED TO REPLACE THE COMPRESSOR AT NO COST. I FELT THAT SINCE THE CAR WAS SO NEW AND HAD SUCH LOW MILEAGE THAT THEY WOULD STAND BEHIND THEIR PRODUCT. NOT!!! THE LOCAL ISUZU REP EVEN WANTED ME TO PROVIDE SERVICE RECORDS (OIL CHANGES, ETC.) ON THE VEHICLE SO THEY COULD BE SURE I WAS MAINTAINING THE VEHICLE AS I SHOULD. I ASKED WHAT THAT HAS TO DO WITH THE AIR CONDITIONER. THEY REALLY HAD NO RESPONSE. I WENT TO THE DEALER TO PICK UP MY CAR TO TAKE TO ANOTHER REPAIR SHOP FOR ANOTHER OPINION AND AS I WAS PICKING UP THE CAR I WROTE ON THE WINDOWS WITH SHOE POLISH RIGHT IN FRONT OF THE SERVICE BAY. I WROTE "ISUZU DO NOT BUY ONE!" THE SERVICE MANAGER OF THE DEALERSHIP WAS STANDING OUT THERE AND SAW ME. I AGAIN EXPRESSED HOW MAD I WAS WITH ISUZU'S SORRY PRODUCT AND THE SERVICE MANAGER ASKED ME TO COME INTO HIS OFFICE. HE CALLED THE LOCAL ISUZU REP AND SPOKE WITH HIM BRIEFLY AND THEN ISUZU DECIDED THEY WOULD ONLY CHARGE ME $635.00 FOR THE A/C WORK. I WAS STILL NOT HAPPY BUT HAD THE WORK DONE ANYWAY. ISUZU DOES NOT STAND BEHIND THEIR PRODUCTS AND THE WARRANTY IS A JOKE! I FEEL THAT ISUZU SHOULD REFUND ME WHAT I PAID FOR THE A/C WORK SINCE IT WAS OBVIOUSLY A DEFECTIVE PART IN MY VEHICLE. *JB

NHTSA ID 10144205 · filed Dec 2, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

4
reports

From owner reports, verbatim

ON JULY 22, 2010, I PURCHASED A 2002 ISUZU AXIOM FOR MY PREGNANT DAUGHTER, FROM ALAM, THE OWNER AND OPERATOR OF A CARS 4-U, LOCATED ON 3503 HILLCROFT STREET SUITE B, HOUSTON, TEXAS 77057. UPON THE PURCHASE, ALAM, THE OWNER AND OPERATOR OF A CARS 4-U URGED ME TO PURCHASE A PENN WARRANTY, BUT I COULD NOT, SO HE PURCHASED IT. A COUPLE OF DAYS LATER, I BEGAN EXPERIENCING STEERING PROBLEMS, SHIFTING GEARS, AIR CONDITIONING PROBLEMS, AUTOMATIC DOOR AND WINDOW PROBLEMS ETC. HE TOLD ME TO HAVE MY DAUGHTER BRING IT IN BUT, SHE REFUSED TO BECAUSE HE WAS ALWAYS HARASSING HER ASKING HER TO GO OUT TO LUNCH WITH HIM, SO I TOOK IT BACK TO HIM AND HE SAID, "THAT'S WHY I TOLD YOU TO PURCHASE A WARRANTY". TWO HOURS LATER, HE TOLD ME THAT THE MECHANICS CHECKED OUT THE VEHICLE AND THAT NOTHING WAS WRONG WITH IT. AS SOON AS I RETURNED HOME,I BEGAN EXPERIENCING THE SAME PROBLEMS. SO, THE NEXT DAY, I TOOK IT TO TWO OTHER MECHANICS. THEY TOLD ME THAT THE VEHICLE WAS HAVING RACK AND PINION AND TRANSMISSION PROBLEMS. I THEN CONTACTED ALAM, THE DEALERSHIP AGAIN AND TOLD HIM THAT I HAD TAKEN THE VEHICLE TO TWO OTHER MECHANICS AND TOLD HIM WHAT THEY SAID. HIS RESPONSE WAS, "LET THE WARRANTY TAKE CARE OF IT". ALAM, THE DEALERSHIP TOOK ME TO ANOTHER ONE OF HIS MECHANIC'S THAT WORKED ON ALL OF HIS VEHICLES, WHOSE SHOP LOCATED ON 4208 MANGUM RD. STE.8 CALLED AUTOTECH COLLISION EXECUTIVE AUTO, I TRIED TO WAIT FOR THEM TO TEST DRIVE IT BUT ALAM BEGAN TO ENGAGE IN IMPROPER CONVERSATIONS, AND MAKING IMPROPER BODILY AND HAND GESTERS SO I LEFT. AFTER ABOUT ANOTHER WEEK LATER, I CALLED TO CHECK ON THE STATUS OF THE VEHICLE,THEY TOLD ME THAT NOTHING WAS WRONG WITH THE VEHICLE. *TR

NHTSA ID 10379975 · filed Feb 2, 2011

I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND OTHER FELLOW ISUZU OWNERS. ON FRIDAY, JUNE, 16TH AROUND 9:30AM: I HAD MY DRIVER SIDE REAR TRACTION CONTROL BAR FALL OFF MY FRAME. THIS IS THE SAME ISSUE MENTIONED HERE: NHTSA ACTION NUMBER : EA09018. MY VEHICLE WAS MADE IN FEBRUARY OF 2001 AND PURCHASED DECEMBER OF THAT YEAR. ALTHOUGH IT IS 9 YEARS OLD MY FRAME SHOULD HAVE NOT RUSTED AS BADLY AS IT HAS. THIS IS A MAJOR SAFETY ISSUE AND I AM OUT A VEHICLE BECAUSE OF ISUZU'S MANUFACTURING ISSUES. THEY CONVENIENTLY LEFT THE US MARKET AND NOW I KNOW WHY. THOSE OF US WHO BOUGHT THESE FLAWED VEHICLES SHOULD BE RE-IMBURSED SOMEHOW. *TR

NHTSA ID 10344589 · filed Jul 21, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

KEY GETS STUCK IN THE IGNITION. I WAS ABLE TO WIGGLE IT LOOSE FOR SEVERAL MONTHS ... BUT IT GOT PROGRESSIVELY WORSE ... THUS I NOW HAVE TO LEAVE THE KEY IN THE IGNITION. TALKED TO ISUZU DEALER AND THEY SAID TO FIX IT IF IT WAS ONLY THE SHIFTER THAT BECAME MISALIGNED WOULD COST $100 OR WORSE CASE IT COULD COST AS MUCH AS $500. *TR

NHTSA ID 10366394 · filed Nov 16, 2010

ALSO HAVE LOUD CREAKING NOISE FROM UNDERNEATH THE FRONT SIDE OF VEHICLE WHEN TURNING LEFT, RIGHT, OR GOING OVER SMALL BUMPS. PROBLEM FIXED ONCE OUT OF 4 DEALERSHIPS THAT WERE TRIED. NOISE WENT AWAY AFTER SERVICE TECH TIGHTENED BOLTS CONNECTING THE CROSS BAR/BEAM TO THE 2 LONG TORQUE BARS THAT RUN DOWN THE LENGTH OF VEHICLE. AFTER 1 MONTH, PROBLEM CAME BACK, WAS FIXED AGAIN, AND THEN CAME BACK AGAIN. AFTER 4 REVOLUTIONS OF THIS, PROBLEM PERSISTS TODAY. VEHICLE'S FRAME FELT "TIGHTER" WHEN MAKING TURNS DURING THE PERIOD WHERE PROBLEM WAS FIXED AS COMPARED TO WHEN THE NOISE WAS PRESENT. THE LONGER THE NOISE EXISTS, THE "LOOSER" THE FRAME FEELS, AS WELL. ADDITIONALLY, A "TAR-LIKE SUBSTANCE" HAS BEEN SEEPING OUT OF ALL 4 DOORS SINCE THE SUMMER OF 2004. THE ISUZU DEALERSHIP WHERE I BOUGHT THE CAR NEW FROM SAYS THAT THEY ARE FAMILIAR WITH THE PROBLEM FROM MANY OTHER CUSTOMERS, THE SUBSTANCE IS USED TO SECURE A "VAPOR SEAL" INSIDE EACH DOOR PANEL, AND ISUZU WILL NOT WARRANTY THE CLEANING OR REPLACING OF IT. ESSENTIALLY EXACTLY LIKE TAR ITSELF, IT MELTS WHEN THE VEHICLE IS PARKED UNDER DIRECT SUN. DUE TO THE LARGE QUANTITY, IT BECOMES UNAVOIDABLE WHEN LOADING/UNLOADING PASSENGERS OR, IN OUR CASE, SMALL CHILDREN IN CAR SEATS. IT HAS RUINED THE CARPET, MANY OF OUR CLOTHES, AND GIVEN US GREAT HEARTBURN. WHY WON'T ISUZU WARRANTY THE CLEANING AND REPLACEMENT OF THIS FAULTY MATERIAL? MOST ALL MANUFACTURERS HAVE SOME TYPE OF VAPOR/WATER SEAL AND YOU WILL NOT FIND TAR LEAKING OUT OF THEIR VEHICLES. *NM

NHTSA ID 10171147 · filed Oct 18, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

3
reports

From owner reports, verbatim

CAR PURCHASED 11/2002. 6 MONTHS LATER TRANSMISSION WENT OUT, REPLACED. SINCE REPLACEMENT ONLY GETTING 13-15 MILES TO THE GALLON. TOOK CAR IN 3 TIMES AND COULD NOT FIND A PROBLEM. ABOUT A MONTH LATER CAR STARTING RATTLING, THE DRIVE TRAIN WAS REPLACED. THE GEAR BY THE SEAT STATES IN DRIVE BUT THE DASH STATES D3 OR NUETRAL DEPENDING IF THE GEAR IS UP OR DOWN. I ADDRESS THIS PROBLEM WITH THE SHOP AND WAS TOLD THIS IS NORMAL AND HAVE TO MAKE SURE MY DASH HAS THE CORRECT GEAR AND NOT TO GO BY MY HANDLE ON THE SIDE OF SEAT. NOW TODAY, MY CAR STARTS SMOKING AND MADE A RATTLING SCREACHING NOISE AND IT IS MY AIR COMPRESSOR. ALSO, THE BRAKE JUMP WHEN IT IS WET AND IS VERY SCARY WHEN I BRAKE AND I AM AFRAID THAT CAR IS NOT GOING TO STOP. ALSO, THE SEAT BELT CONSTANTLY GET CAUGHT UNDER THE SEAT AND WHEN YOU THINK YOU ARE STRAPPED IN YOU ARE NOT SINCE THE PLACTIC PIECE CATCHES UNDER THE SEAT. I FOUND THIS OUT WHEN I HAD TO ABRUPTLY STOP MY BRAKES AND WAS PUSHED FORWARD, THIS HAPPENS ON THE DRIVER AND PASSENGER SIDE. THIS IS VERY DANGEROUS! THIS CAR IS AWFUL. I HAVE OWNED 5 DIFFERENT CARS IN MY LIFE AND THIS CAR IS HORRIBLE. I PURCHASED THE CAR IN NOVEMBER 2002 AND HAVE HAD LESS THAN 3 YEARS.

NHTSA ID 10129078 · filed Jul 18, 2005

1. 8,000 MILES TO CURRENT BRAKES INTERMITTENTLY FAIL WHEN TRAVELING AT 30+ MPH. WHEN THE BRAKES ARE DEPRESSED THE VEHICLE LUNGES FORWARD. 2. PASSENGER SIDE SEAT BELT INTERMITTENTLY ONLY ALLOWS RETRACTION REGARDLESS OF THE BRAKES ARE DEPRESSED OR NOT. 3. 46,539 MILES FUEL GAUGE SHOWS 1/2 TANK ONBOARD COMPUTER SHOWS LOW FUEL AND FUEL LIGHT ILLUMINATES. DEALER REPLACED FUEL PUMP ASSEMBLY. PROBLEM CORRECTED. 4. 57321 MILES INTERMITTENT SLUGGISH ACCELERATION (INTERMITTENT SINCE 20,000 MILES) COMBINED WITH INTERMITTENT INCORRECT TIMING SHIFT FROM 2ND TO 3RD GEAR. DEALER RELUCTANTLY REPLACED PISTON SEAL COVER UNDER DRIVE TRAIN WARRANTY. 2ND OPINION PRIVATE MECHANIC VERIFIED THE LEAKING SEAL. PROBLEM HAS WORSENED REMAINS UNRESOLVED AS OF 10/2/04. FRIEND PURCHASED SAME MAKE AND MODEL WITHIN 2 WEEKS OF MY PURCHASE BOTH FROM ROBBINS ISUZU, HUMBLE TEXAS AND HAS HAD THE EXACT SAME PROBLEMS ONLY HER BRAKING PROBLEM RESULTED IN AN ACCIDENT. ISUZU DEALERSHIP REFUSES TO ACKNOWLEDGE ANY PROBLEMS. *AK

NHTSA ID 10093491 · filed Oct 2, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. THE SECOND ISSUE IS THE BUTTONS ON THE RADIO/HEATING AND COOLING UNIT FALLS OUT. THIS TOO NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. *TR

NHTSA ID 10329854 · filed May 11, 2010

THE ABS LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER AND THEY DEALER REPLACED THE BEARINGS AND HUBS. WHILE TRAVELING AT NORMAL SPEED, THE DRIVER HIT A SLIGHT BUMP AND THE VEHICLE MADE A LOUD GRINDING NOISE AND JUMPED FORWARD. *AK DESCRIPTION OF ALL PROBLEMS ARE AS FOLLOWED: ABS SENSOR/HUB BEARING RIGHT SIDE, ABS GRINDING, CRACKED ARM REST, DOOR PANEL ARM REST CRACKED, THE ABS LIGHT CONTINUOUSLY STAYED ON, BROKEN CARGO COVER HOOKS, LEFT REAR COIL BOOT STUCK, HUB BEARING RIGHT SIDE, WEATHER STRIP TORN, EXTERIOR DOOR TRIM CHROME PEELING, BROKEN CARGO COVER HOLDERS, BROKEN LEFT REAR COIL BOOT STUCK, TORN WEATHER STRIP, FAULTY HOOD LOCK WOULD NOT OPEN, KNOCKING NOISE ON THE DRIVER'S SIDE ON RIGHT TURNS, THE FRONT WINDOWS WERE NOISY AT HIGHWAY SPEEDS, THE REAR BUMPER ON THE RIGHT SIDE WAS LOOSE, THE STEERING WHEEL RUBBED THE COLUMN WHEN TURNING, THE REMOTE DIDN'T ALWAYS OPEN THE DRIVER DOOR, THE SEAT DID NOT GIVE THE CONSUMER ENOUGH LEG ROOM, THE ASH TRAY WAS NOT PROPERLY FIT, THE BRAKES WOULD GRAB AND VIBRATE WHEN STOPPING AND RELEASING, THE FRONT END WAS BUMPY, WHEN THE CONSUMER WOULD TURN THE VEHICLE HE FELT HE COULD LOSE CONTROL, AT TIMES THE VEHICLE WOULD DISPLAY A FAST START AND ON OTHERS TIMES WOULD BE SLUGGLISH AND WOULD NOT TAKE OFF, THE TRANSMISSION DID NOT RESPOND FAST ENOUGH AND THE CONSUMER WOULD HAVE TO WAIT FOR PASSING GEARS TO ENGAGE, THE WINDSHIELD WOULD FOG ON THE OUTSIDE WHEN THE TEMPERATURE WAS COLDER ON THE INSIDE, THE DRIVER SIDE SPARK PLUG BOOT CLOSEST TO THE DRIVERS SIDE WAS DEFECTIVE AND DID NOT COME OUT WITH THE COIL, AND THE PASSENGER SEAT HANDLE WOULD FALL EACH TIME SOMEONE WOULD ATTEMPT TO GET IN THE VEHICLE. THE SERVICE DEALER WAS NOT ABLE TO DETERMINE EXACTLY WHERE THE KNOCKING NOISE WAS COMING FROM UNDER THE FRONT END ON RIGHT TURNS AND SUGGESTED THAT ISUZU SHOULD BE RESPONSIBLE. THE CONSUMER STATED THAT THE PURCHASE STICKER DISPLAYED 55% USA/CANADA PARTS CONTENT. *SC *JB

NHTSA ID 10044323 · filed Jun 10, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

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