2016 Isuzu Npr Xd

SINCE I HAVE BOUGHT THE TRUCK I HAVE BEEN HAVING PROBLEMS WITH THE TRUCK HEAVILY SWAYING FROM SIDE TO SIDE. THE PROBLEM HAS PERSISTED SINCE I HAVE BOUGHT THE TRUCK AND LEAVES ME FEELING VERY SICK AFTER LONG DRIVES. THIS ALSO MAKES MY TRUCK FEEL HIGHLY UNSAFE TRAVELING DOWN THE ROAD AS THE SWAYING IS SO SEVERE, SOMETIMES IT MAY FEEL LIKE IT WILL TIP AND POTENTIALLY HURT SOMEONE. I HAVE SPOKE WITH DEALERSHIP I BOUGHT THE TRUCK FROM FOR OVER A YEAR NOW AND HE REFUSES TO ADDRESS MY PROBLEM. THIS PROBLEM IS NOT ONLY A HUGE RISK FOR MY LIFE FOR ANY ONE ON THE RODE AS THIS TRUCK IS HIGHLY UNSAFE. THE DEALERSHIP CONTINUES TO IGNORE MY CALLS AND TELLS ME THERE IS NOTHING THEY CAN DO. A REPRESENTATIVE I HAVE SPOKEN TO FROM THE DEALERSHIP EVEN TOLD ME THEY KNEW THERE WAS A PROBLEM WITH MY TRUCK BUT FEARS FOR HIS JOB IF HE SPEAKS OUT. I DO NOT HAVE A RECORDING OF HIM TELLING ME THIS BUT I CAN ENSURE YOU HE KNOWS OF THE PROBLEM I AM HAVING. THIS PROBLEM NEEDS TO BE ADDRESSED RIGHT AWAY AS EVERYDAY I AM ON THE ROAD IT IS A DANGER TO EVERYONE ELSE.

NHTSA ID

11071795

Incident

Jan 20, 2017

This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.

We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials used to make up the exterior components of Isuzu vehicles. Isuzu recommends that only neutral detergents be used when washing Isuzu vehicles. However, if alkaline detergents are used to wash an Isuzu vehicle, it is crucial that all traces of the detergent are rinsed away with water or wiped off as necessary. Allowing alkaline detergent to dry on the turn signal lenses will cause them to crack. Each Isuzu vehicle is originally equipped with an Owner's Manual that includes guidelines for the proper exterior maintenance of the vehicle. The following guidelines are typical of those found in an Isuzu Owner's Manual concerning the use of detergents on a vehicle's exterior.

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.

The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.