RoadVitals

2004 Jaguar S-Type

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jul 5, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 13, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
3 injuries, 0 deaths reported

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2004 Jaguar S-Type, most frequently naming the brakes, engine and driver assistance categories. 4 safety recalls have been issued covering this model year; and 64 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes820.5%
  • Engine615.4%
  • Driver assistance512.8%
  • Powertrain (other)512.8%
  • Electrical410.3%
  • Steering25.1%
  • Exterior lighting25.1%
  • Transmission25.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE

Jun 13, 2006
58,640 units potentially affected
The defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
The risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
UFI FILTERS USAView on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Oct 14, 2004
50,000 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEM." THE BRAKE FLUID MASTER CYLINDER RESERVOIR IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT BENEATH A LEAF SCREEN, SUCH THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON THE TOP OF THE RESERVOIR BODY IS NOT VISIBLE BY DIRECT VIEW.
The risk: THIS DOES NOT COMPLY WITH THE STANDARD.
The remedy: OWNERS WILL BE SENT LETTERS WHICH WILL INCLUDE INSTALLATION INSTRUCTIONS AND LABELS CONTAINING THE REQUIRED WARNING STATEMENT. IF THEY PREFER, OWNERS MAY CONTACT DEALERS TO HAVE THEM INSTALL THE LABELS. THE RECALL BEGAN ON JANUARY 25, 2005. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR CARS LTDManufacturer number R171View on NHTSA.gov

PARKING BRAKE

Oct 7, 2004
30,181 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE ELECTRONIC PARK BRAKE MODULE, WHICH CONTROLS THE APPLICATION OF THE PARKING BRAKE, MAY UNINTENTIONALLY APPLY THE PARKING BRAKE WITHOUT ANY INDICATION OR WARNING TO THE DRIVER.
The risk: THIS CONDITION CAN CAUSE THE VEHICLE TO DECELERATE AND MAY CAUSE REAR WHEEL "LOCKUP" AT ANY ROAD SPEED. A CRASH MAY OCCUR.
The remedy: DEALERS WILL REPLACE THE ELECTRONIC PARK BRAKE MODULE WITH THE LATEST PRODUCTION LEVER PARTS. THE RECALL BEGAN ON JANUARY 15, 2005. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR CARS LTDManufacturer number R166/R167View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesPowertrain (other)
Filed Jul 5, 2020

THIS VEHICLE HAS ISSUES WITH THE AUTOMATIC TRANSMISSION, THE TRANSMISSION IS NOT RESPONDING PROPERLY TO THE COMPUTER AND NEEDS TO BE REPROGRAMMED IN THIS MODEL, ALSO THE PARKING BRAKES DO GET MIXED UP AND IF YOU PUT THE GEAR CONTROL IN DRIVE IT GOES INTO REVERSE AND THE PARKING BRAKE DEFAULT LIGHT AND TRANSMISSION DEFAULT LIGHT IS ON, MY VEHICLE MALFUNCTIONED WITH THE PARKING BRAKE WHILE I WAS IN THE PARKING LOT AND LEAVING TO GO HOME I PLACE IT IN DRIVE AND IT JUMPED INTO REVERSE....VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AND THE TRANSMISSION DEFAULT HAPPENED WHEN THE VEHICLE WAS IN DRIVE AND WOULD NOT ACCELERATE IN SPEED OR EVEN GO PROPERLY AT ALL

NHTSA ID
11337514
Incident
May 24, 2020
Mileage
66,211 mi
Driver assistancePowertrain (other)Steering
Filed Jul 25, 2017

WHILE ON THE EXPRESSWAY WHILE COMING TO A STOP MY CAR SWITCHED INTO REVERSE ON ITS OWN WHILE IT WAS IN THE DRIVE.THE CAR BEGAN TO DRIVE BACKWARDS ALMOST CAUSING A MAJOR CRASH ON I64 EAST IN VIRGINIA. THIS NEARLY RESULTED IN ME LOSING MY LIFE AS WELL AS PASSENGERS AND OTHER DRIVERS. THE CAR ALSO HAS AN AUTOMATIC PARKING LOCK ENGAGING ERROR WHICH LOCKED MY ENTIRE CAR AND PREVENTED ME FROM DRIVING. THIS ALSO OCCURRED AND NEARLY A WEEK AGO IN DRIVE THRU A WEEK AGO. WHILE IN THE DRIVE THRU THE CAR LOCKED IN PARK AND WOULD NOT ALLOW ME TO DRIVE. UNFORTUNATELY, I HAD TO PAY TO HAVE MY CAR TOWED FROM A MCDONALDS DRIVE THRU AROUND 2:00AM DUE TO THE PARKING LOCK ERROR. ALSO THERE IS AN ISSUE WITH THE TRANSMISSION THAT DOES NOT ALLOW THE CAR TO CATCH. THIS I BELIEVE IS THE REASON THE CAR IS ABLE TO SLIP GEARS IN TO REVERSE WHICH IS VERY DANGEROUS. INITIALLY I THOUGHT THE ISSUES WITH THE CAR MAY HAVE BEEN A RESULT OF SOMETHING I WAS DOING. BUT AFTER RESEARCHING I SAW THAT THERE ARE AS MANY AS 10 RECALLS FOR MY CAR YEAR AND MODEL. I WAS ABLE TO EASILY IDENTIFY THAT MY CAR HAD THE EXACT PROBLEMS LISTED.

NHTSA ID
11010580
Incident
Jun 20, 2017
Mileage
151,000 mi
Exterior lighting
Filed Jan 20, 2017
Crash reported

TL* THE CONTACT OWNED A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED OFF ROAD. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

NHTSA ID
10946599
Incident
Jan 20, 2016
Mileage
96,000 mi
Exterior lighting
Filed Mar 5, 2016

THE HEAD LIGHTS ON THE CAR POINT DOWN TO THE GROUND. AT NIGHT WITH MY HEAD LIGHTS ON THEY SHINE ON ABOUT 7 FEET IN FRONT OF THE CAR. I WAS TOLD A PLASTIC SCREW BREAKS OFF AND THE LIGHTS WILL DROOP AND SHINE ON THE GROUND. TO REPAIR YOU HAVE TO REPLACE HEAD LIGHTS AT A PRICE OF $1,800.00 PER LIGHT, $3,600,00 FOR THE TWO FRONT HEADLIGHTS I NEED BOTH LIGHTS. I WAS TOLD DURING DRIVING GOING OVER BUMPS IN THE ROAD IT WILL JAR THE PLASTIC SCREW AND EVENTUALLY BREAK. I STUFF PAPER IN LIGHTS TO PROP UP AND TRY TO KEEP IN PLACE. SOMETIME WHILE DRIVING AT NIGHT I HIT A BUMP IN THE ROAD AND MY HEAD LIGHTS JUST DROP AND I HAVE TO PULL OVER TO STUFF MORE PAPER IN THERE TO PROP UP MY LIGHTS . IF DRIVING DOWN A DARK ROAD OR ON THE FREEWAY AND THIS HAPPENS IT IS REALLY BAD. I DEALT WITH THIS THE BEST WAY I COULD FOR ALL THESE YEARS AND I JUST RECENTLY FOUND OUT I WAS NOT THE ONLY ONE WITH THIS PROBLEM. JAGUAR SAID THEY USE TO SELL A KIT FOR THIS PROBLEM BUT NOT ANYMORE. I DO HOPE YOU FIND MANY MORE PEOPLE WITH THIS PROBLEM AND HELP US ALL. THANK YOU SO MUCH IN ADVANCE. *TR

NHTSA ID
10840062
Incident
Jun 1, 2012
Mileage
65,000 mi
EnginePowertrain (other)Steering
Filed Jun 10, 2015

TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017*JS

NHTSA ID
10724476
Incident
Feb 1, 2013
Mileage
100,000 mi
Powertrain (other)
Filed Jun 24, 2014

THERE IS A RECALL BY JAGUAR R513 VEHICLE GOING INTO REVERSE GEAR WHEN YOU SHIFT FROM DRIVE AND LOCKS UP. THIS VEHICLE DID THIS. ITS SAYS THE CONTROL MODULE HAS TO BE REPROGRAM. NOW JAGUAR REFUSE TO DO IT UNDER THE RECALL..THE VEHICLE IS LOCK IN GEAR AND WILL NOT MOVE.. *TR

NHTSA ID
10605532
Incident
Jun 20, 2014
Mileage
78,000 mi
Powertrain (other)
Filed Apr 11, 2011

TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT WAS SITTING IDLE IN THE VEHICLE WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. HE THEN ATTEMPTED TO SHIFT INTO NEUTRAL, PARK, AND THEN DRIVE AS THE VEHICLE ACCELERATED BACKWARD. THE VEHICLE WOULD NOT LONGER MOVE FORWARD AND WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT A BOLT WITHIN A BRACKET THAT HELD THE CABLE IN PLACE HAD FRACTURED AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

NHTSA ID
10395465
Incident
Apr 3, 2011
Mileage
103,000 mi
Electrical
Filed Apr 8, 2010

SEE ODI NUMBER 1032451 FOR A COMPLAINT FILED BY ME FOR INCIDENT ON 10/03/09. THE SAME TYPE OF EVENT OCCURRED ON 03/21/10. I COVERED IT ALL IN THE FIRST ODI REPORT, BUT I WANT TO MAKE CERTAIN THAT EVERYONE IS AWARE THAT THE FUSE BLEW AGAIN 5 MONTHS LATER AFTER ONLY 1,464 MILES AFTER THE FIRST TIME. SOMETHING IS WRONG WITH THE WIRING OR THE ELECTRICAL SYSTEM IN THIS VEHICLE. THIS IS AN IMPORTANT FUSE BECAUSE IF IT BLOWS, THE ENGINE STOPS. THUS, JAGUAR WOULD NOT EXPECT THE FUSE TO BLOW, OR OTHERWISE MANY VEHICLES WOULD SUDDENLY STOP OPERATING WHILE ON HIGH SPEED HIGHWAY. FOR THIS REASON, I CONTEND THAT IT IS NOT THE FUSE ITSELF BUT SOME TYPE OF DESIGN PROBLEM THAT IS CAUSING THE FUSE TO BLOW. MY WIFE WAS WITH ME ON BOTH TRIPS WHEN IT HAPPENED. SHE IS AFRAID TO DRIVE IN THE VEHICLE ESPECIALLY ON A INTERSTATE HIGHWAY. WE HAD PLANNED ON SEVERAL LONG TRIPS THIS SUMMER BUT DO NOT WANT TO TAKE THE CHANCE OF BEING KILLED OR STRANDED ON A HIGHWAY A LONG DISTANCE FROM HOME. THE FIRST TIME WE PAID TO HAVE VEHICLE TOWED ABOUT 140 MILES BECAUSE IT WAS A SATURDAY AND NO JAGUAR DEALERS FOR ABOUT 100 MILES. I REQUEST THAT SOMEONE FROM YOUR AGENCY CALL ME TO DISCUSS. THE DEALER DID NOT WANT TO REPORT IT TO JAGUAR BECAUSE THEY DID NOT KNOW WHAT CAUSED IT. I THINK THAT THEY DID AFTER I COMPLAINED AND ALSO CONTACTED JAGUAR CUSTOMER SERVICE. I WONDER HOW MANY OTHER PERSONS HAD THE FUSE BLOW BUT THEY ALSO DID NOT REPORT IT TO JAGUAR OR ANYONE. THE DEALER SAID THAT THEY COULD REMOVE TO FUEL TANK AND CHECK WIRING AT A COST TO ME OF ABOUT $850.00 OR REPLACE THE FUEL PUMP AT A COST TOO ME OF $1500.00, BUT THAT THESE MAY NOT SOLVE THE PROBLEM. I THINK THAT JAGUAR SHOULD INVESTIGATE THE PROBLEM AND AFTER THEY FIND THE PROBLEM DISCUSS IF I SHOULD PAY FOR ANY OF THE COST. PLEASE CONTACT ME. THANKS. *TR

NHTSA ID
10324591
Incident
Mar 21, 2010
Mileage
37,360 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar S-Type by model year
YearComplaintsRecallsInvestigationsIssue Index
2008130037.6
2007610
2006222052.7
2005903051.6
2004Viewing254054.3
20031004055.3
2002242049.9
2001794051.3
20001414050.5
1999210
1997000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.