FUEL SYSTEM, GASOLINE
2004 Jaguar S-Type
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 25 NHTSA owner-reported complaints for the 2004 Jaguar S-Type, most frequently naming the brakes, engine and driver assistance categories. 4 safety recalls have been issued covering this model year; and 64 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2004 | 1 | 1 |
| Dec 2004 | 1 | 2 |
| Feb 2005 | 1 | 3 |
| Mar 2005 | 1 | 4 |
| Jun 2005 | 1 | 5 |
| Aug 2005 | 1 | 6 |
| Sep 2005 | 1 | 7 |
| Oct 2005 | 1 | 8 |
| Apr 2007 | 1 | 9 |
| Jul 2008 | 1 | 10 |
| Nov 2008 | 1 | 11 |
| Dec 2008 | 1 | 12 |
| Feb 2009 | 1 | 13 |
| Dec 2009 | 1 | 14 |
| Mar 2010 | 2 | 16 |
| Apr 2010 | 2 | 18 |
| Apr 2011 | 1 | 19 |
| Jun 2014 | 1 | 20 |
| Jun 2015 | 1 | 21 |
| Mar 2016 | 1 | 22 |
| Jan 2017 | 1 | 23 |
| Jul 2017 | 1 | 24 |
| Jul 2020 | 1 | 25 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes820.5%
- Engine615.4%
- Driver assistance512.8%
- Powertrain (other)512.8%
- Electrical410.3%
- Steering25.1%
- Exterior lighting25.1%
- Transmission25.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:OTHER:LABELS
PARKING BRAKE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
THIS VEHICLE HAS ISSUES WITH THE AUTOMATIC TRANSMISSION, THE TRANSMISSION IS NOT RESPONDING PROPERLY TO THE COMPUTER AND NEEDS TO BE REPROGRAMMED IN THIS MODEL, ALSO THE PARKING BRAKES DO GET MIXED UP AND IF YOU PUT THE GEAR CONTROL IN DRIVE IT GOES INTO REVERSE AND THE PARKING BRAKE DEFAULT LIGHT AND TRANSMISSION DEFAULT LIGHT IS ON, MY VEHICLE MALFUNCTIONED WITH THE PARKING BRAKE WHILE I WAS IN THE PARKING LOT AND LEAVING TO GO HOME I PLACE IT IN DRIVE AND IT JUMPED INTO REVERSE....VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AND THE TRANSMISSION DEFAULT HAPPENED WHEN THE VEHICLE WAS IN DRIVE AND WOULD NOT ACCELERATE IN SPEED OR EVEN GO PROPERLY AT ALL
- NHTSA ID
- 11337514
- Incident
- May 24, 2020
- Mileage
- 66,211 mi
WHILE ON THE EXPRESSWAY WHILE COMING TO A STOP MY CAR SWITCHED INTO REVERSE ON ITS OWN WHILE IT WAS IN THE DRIVE.THE CAR BEGAN TO DRIVE BACKWARDS ALMOST CAUSING A MAJOR CRASH ON I64 EAST IN VIRGINIA. THIS NEARLY RESULTED IN ME LOSING MY LIFE AS WELL AS PASSENGERS AND OTHER DRIVERS. THE CAR ALSO HAS AN AUTOMATIC PARKING LOCK ENGAGING ERROR WHICH LOCKED MY ENTIRE CAR AND PREVENTED ME FROM DRIVING. THIS ALSO OCCURRED AND NEARLY A WEEK AGO IN DRIVE THRU A WEEK AGO. WHILE IN THE DRIVE THRU THE CAR LOCKED IN PARK AND WOULD NOT ALLOW ME TO DRIVE. UNFORTUNATELY, I HAD TO PAY TO HAVE MY CAR TOWED FROM A MCDONALDS DRIVE THRU AROUND 2:00AM DUE TO THE PARKING LOCK ERROR. ALSO THERE IS AN ISSUE WITH THE TRANSMISSION THAT DOES NOT ALLOW THE CAR TO CATCH. THIS I BELIEVE IS THE REASON THE CAR IS ABLE TO SLIP GEARS IN TO REVERSE WHICH IS VERY DANGEROUS. INITIALLY I THOUGHT THE ISSUES WITH THE CAR MAY HAVE BEEN A RESULT OF SOMETHING I WAS DOING. BUT AFTER RESEARCHING I SAW THAT THERE ARE AS MANY AS 10 RECALLS FOR MY CAR YEAR AND MODEL. I WAS ABLE TO EASILY IDENTIFY THAT MY CAR HAD THE EXACT PROBLEMS LISTED.
- NHTSA ID
- 11010580
- Incident
- Jun 20, 2017
- Mileage
- 151,000 mi
TL* THE CONTACT OWNED A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED OFF ROAD. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
- NHTSA ID
- 10946599
- Incident
- Jan 20, 2016
- Mileage
- 96,000 mi
THE HEAD LIGHTS ON THE CAR POINT DOWN TO THE GROUND. AT NIGHT WITH MY HEAD LIGHTS ON THEY SHINE ON ABOUT 7 FEET IN FRONT OF THE CAR. I WAS TOLD A PLASTIC SCREW BREAKS OFF AND THE LIGHTS WILL DROOP AND SHINE ON THE GROUND. TO REPAIR YOU HAVE TO REPLACE HEAD LIGHTS AT A PRICE OF $1,800.00 PER LIGHT, $3,600,00 FOR THE TWO FRONT HEADLIGHTS I NEED BOTH LIGHTS. I WAS TOLD DURING DRIVING GOING OVER BUMPS IN THE ROAD IT WILL JAR THE PLASTIC SCREW AND EVENTUALLY BREAK. I STUFF PAPER IN LIGHTS TO PROP UP AND TRY TO KEEP IN PLACE. SOMETIME WHILE DRIVING AT NIGHT I HIT A BUMP IN THE ROAD AND MY HEAD LIGHTS JUST DROP AND I HAVE TO PULL OVER TO STUFF MORE PAPER IN THERE TO PROP UP MY LIGHTS . IF DRIVING DOWN A DARK ROAD OR ON THE FREEWAY AND THIS HAPPENS IT IS REALLY BAD. I DEALT WITH THIS THE BEST WAY I COULD FOR ALL THESE YEARS AND I JUST RECENTLY FOUND OUT I WAS NOT THE ONLY ONE WITH THIS PROBLEM. JAGUAR SAID THEY USE TO SELL A KIT FOR THIS PROBLEM BUT NOT ANYMORE. I DO HOPE YOU FIND MANY MORE PEOPLE WITH THIS PROBLEM AND HELP US ALL. THANK YOU SO MUCH IN ADVANCE. *TR
- NHTSA ID
- 10840062
- Incident
- Jun 1, 2012
- Mileage
- 65,000 mi
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017*JS
- NHTSA ID
- 10724476
- Incident
- Feb 1, 2013
- Mileage
- 100,000 mi
THERE IS A RECALL BY JAGUAR R513 VEHICLE GOING INTO REVERSE GEAR WHEN YOU SHIFT FROM DRIVE AND LOCKS UP. THIS VEHICLE DID THIS. ITS SAYS THE CONTROL MODULE HAS TO BE REPROGRAM. NOW JAGUAR REFUSE TO DO IT UNDER THE RECALL..THE VEHICLE IS LOCK IN GEAR AND WILL NOT MOVE.. *TR
- NHTSA ID
- 10605532
- Incident
- Jun 20, 2014
- Mileage
- 78,000 mi
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT WAS SITTING IDLE IN THE VEHICLE WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. HE THEN ATTEMPTED TO SHIFT INTO NEUTRAL, PARK, AND THEN DRIVE AS THE VEHICLE ACCELERATED BACKWARD. THE VEHICLE WOULD NOT LONGER MOVE FORWARD AND WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT A BOLT WITHIN A BRACKET THAT HELD THE CABLE IN PLACE HAD FRACTURED AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
- NHTSA ID
- 10395465
- Incident
- Apr 3, 2011
- Mileage
- 103,000 mi
SEE ODI NUMBER 1032451 FOR A COMPLAINT FILED BY ME FOR INCIDENT ON 10/03/09. THE SAME TYPE OF EVENT OCCURRED ON 03/21/10. I COVERED IT ALL IN THE FIRST ODI REPORT, BUT I WANT TO MAKE CERTAIN THAT EVERYONE IS AWARE THAT THE FUSE BLEW AGAIN 5 MONTHS LATER AFTER ONLY 1,464 MILES AFTER THE FIRST TIME. SOMETHING IS WRONG WITH THE WIRING OR THE ELECTRICAL SYSTEM IN THIS VEHICLE. THIS IS AN IMPORTANT FUSE BECAUSE IF IT BLOWS, THE ENGINE STOPS. THUS, JAGUAR WOULD NOT EXPECT THE FUSE TO BLOW, OR OTHERWISE MANY VEHICLES WOULD SUDDENLY STOP OPERATING WHILE ON HIGH SPEED HIGHWAY. FOR THIS REASON, I CONTEND THAT IT IS NOT THE FUSE ITSELF BUT SOME TYPE OF DESIGN PROBLEM THAT IS CAUSING THE FUSE TO BLOW. MY WIFE WAS WITH ME ON BOTH TRIPS WHEN IT HAPPENED. SHE IS AFRAID TO DRIVE IN THE VEHICLE ESPECIALLY ON A INTERSTATE HIGHWAY. WE HAD PLANNED ON SEVERAL LONG TRIPS THIS SUMMER BUT DO NOT WANT TO TAKE THE CHANCE OF BEING KILLED OR STRANDED ON A HIGHWAY A LONG DISTANCE FROM HOME. THE FIRST TIME WE PAID TO HAVE VEHICLE TOWED ABOUT 140 MILES BECAUSE IT WAS A SATURDAY AND NO JAGUAR DEALERS FOR ABOUT 100 MILES. I REQUEST THAT SOMEONE FROM YOUR AGENCY CALL ME TO DISCUSS. THE DEALER DID NOT WANT TO REPORT IT TO JAGUAR BECAUSE THEY DID NOT KNOW WHAT CAUSED IT. I THINK THAT THEY DID AFTER I COMPLAINED AND ALSO CONTACTED JAGUAR CUSTOMER SERVICE. I WONDER HOW MANY OTHER PERSONS HAD THE FUSE BLOW BUT THEY ALSO DID NOT REPORT IT TO JAGUAR OR ANYONE. THE DEALER SAID THAT THEY COULD REMOVE TO FUEL TANK AND CHECK WIRING AT A COST TO ME OF ABOUT $850.00 OR REPLACE THE FUEL PUMP AT A COST TOO ME OF $1500.00, BUT THAT THESE MAY NOT SOLVE THE PROBLEM. I THINK THAT JAGUAR SHOULD INVESTIGATE THE PROBLEM AND AFTER THEY FIND THE PROBLEM DISCUSS IF I SHOULD PAY FOR ANY OF THE COST. PLEASE CONTACT ME. THANKS. *TR
- NHTSA ID
- 10324591
- Incident
- Mar 21, 2010
- Mileage
- 37,360 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Attachment.
ELECTRICAL SYSTEM
Attachment.
ELECTRICAL SYSTEM
Attachment.
ELECTRICAL SYSTEM
18C - New face of InControl Touch Pro and 18C software improvements
EQUIPMENT
SIM card activation issues
EQUIPMENT
InControl Touch Pro phase 4 customer letter
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.