RoadVitals

2002 Jaguar S-Type

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Nov 3, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 13, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 0 deaths reported

Overview

Our database contains 24 NHTSA owner-reported complaints for the 2002 Jaguar S-Type, most frequently naming the transmission, driver assistance and electrical categories. 2 safety recalls have been issued covering this model year; and 53 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Transmission826.7%
  • Driver assistance620.0%
  • Electrical310.0%
  • Suspension26.7%
  • Powertrain (other)26.7%
  • Fuel system26.7%
  • Tires & wheels26.7%
  • Engine26.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E056000

FUEL SYSTEM, GASOLINE

Jun 13, 2006
58,640 units potentially affected
The defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
The risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
UFI FILTERS USAView on NHTSA.gov
04V484000

EQUIPMENT:OTHER:LABELS

Oct 14, 2004
50,000 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEM." THE BRAKE FLUID MASTER CYLINDER RESERVOIR IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT BENEATH A LEAF SCREEN, SUCH THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON THE TOP OF THE RESERVOIR BODY IS NOT VISIBLE BY DIRECT VIEW.
The risk: THIS DOES NOT COMPLY WITH THE STANDARD.
The remedy: OWNERS WILL BE SENT LETTERS WHICH WILL INCLUDE INSTALLATION INSTRUCTIONS AND LABELS CONTAINING THE REQUIRED WARNING STATEMENT. IF THEY PREFER, OWNERS MAY CONTACT DEALERS TO HAVE THEM INSTALL THE LABELS. THE RECALL BEGAN ON JANUARY 25, 2005. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR CARS LTDManufacturer number R171View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 24
Driver assistance
Filed Nov 3, 2017

I WAS SLOWING TO STOP IN A LINE OF TRAFFIC ON A CITY STREET. AS I SLOWED, THE BRAKE PEDAL FELT SOFT, AND THE CAR REVVED UP, ATTEMPTING TO ACCELERATE. I THEN PUSHED HEAVILY ONTO THE BRAKE PEDAL BUT HAD NO ABILITY TO STOP THE CAR. THE ENGINE CONTINUED TO REV. LUCKILY, I WAS SLOWING FROM A FAR ENOUGH DISTANCE THAT I WAS ABLE TO FORCEFULLY PUT THE CAR INTO NEUTRAL AND STOP THE CAR. HOWEVER, THE ENGINE CONTINUED TO REV EVEN THOUGH BOTH FEET WERE OFF ALL PEDALS AND THE CAR WAS IN NEUTRAL. I THEN TAPPED THE BRAKE PEDAL IN AN ATTEMPT TO GET THE ENGINE TO STOP REVVING, BUT IT HAD NO EFFECT. NEXT, I TAPPED THE GAS PEDAL TO ATTEMPT TO GET THE ENGINE TO STOP REVVING, WITH THIS, THE ENGINE DID STOP REVVING AND RETURNED TO NORMAL RPM'S. VERY SCARY AND QUITE DISTURBING, ESPECIALLY SINCE I HAVE READ OVER 30 COMPLAINTS ON WEBSITES REGARDING THE SAME ISSUE OTHERS HAVE HAD WITH THEIR JAGUARS. WHY IS NOTHING BEING DONE? HOW MANY PEOPLE NEED TO REPORT THIS TO HAVE A CASE OPENED?

NHTSA ID
11043130
Incident
Nov 3, 2017
Mileage
112,358 mi
Fuel systemPowertrain (other)Suspension
Filed Aug 20, 2015

TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, IT WAS DIFFICULT FOR THE VEHICLE TO SHIFT OUT OF THE PARK POSITION. AFTER THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THERE WAS A STRONG ODOR OF FUEL. THE FAILURES RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM, THE LOWER BALL JOINTS, AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

NHTSA ID
10750010
Incident
Mar 15, 2013
Electrical
Filed Nov 1, 2012

TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. WHILE PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE WITH THE KEY BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR LOCK AND THE IGNITION LOCK WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FIVE TIMES BUT THE FAILURE WAS NEVER REMEDIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,165.

NHTSA ID
10482899
Incident
Nov 15, 2005
Mileage
80,165 mi
Tires & wheels
Filed Jul 12, 2012

TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE EQUIPPED WITH CONTINENTAL TOURINGCONTACT AS TIRES, SIZE 235/50/R17, DOT A3753LV2405. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED EXCESSIVE VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT BOTH FRONT TIRES EXPERIENCED TREAD SEPARATION. THE TIRES WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TIRES WERE OUT OF WARRANTY AND THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

NHTSA ID
10465367
Incident
Jun 24, 2012
Mileage
51,000 mi
ElectricalTransmission
Filed Jul 16, 2010

ON JULY 14, 2010, MY CAR STARTING DRIVING SLUGGISH, AS IF PULLING HEAVY WEIGHT. THE GEAR BOX FAULT LIGHT TURNED ON. ON 7-16-2010, I TOOK MY VEHICLE TO THE DEALER AND WAS TOLD IT WOULD COST ME $2,800 PLUS TAX TO CHANGE THE GEAR BOX WITH A ONE YEAR GUARANTEE. MY SECOND OPTION WAS TO INSTALL A NEW TRANSMISSION AT A COST OF OVER $5,000. TWO MONTHS AGO I SPENT $5,000 ON A NEW ELECTRICAL SYSTEM AND FUEL INJECTION. I DON'T KNOW WHAT TO DO SINCE I AM STRUGGLING AS MANY FINANCIALLY. THE DEALER SAID THERE HAVE NOT BEEN ANY TRANSMISSION PROBLEMS WITH THIS MODEL. TOLD HIM I DOUBTED THAT, HENCE, MY COMPLAINT. *TR

NHTSA ID
10343642
Incident
Jul 14, 2010
Mileage
65,813 mi
Transmission
Filed Feb 26, 2009

THE VEHICLE THAT I HAVE A COMPLAINT IN REGARDS TO IS A 2002 JAGUAR S-TYPE. THE VEHICLE WAS DRIVING SLUGGISH AND THE TRANSMISSION WAS NOT SHIFTING AT NORMALCY. I THEN TOOK THE VEHICLE IN TO THE JAGUAR DEALERSHIP TO BE SERVICED AND EXPLAINED TO THEM THAT A TRANSMISSION FAULT LIGHT HAD BEEN TRIGGERED. UPON THEIR EXAMINATION THE DEALERSHIP DISCOVERED THE TRANSMISSION NEEDED TO BE REPLACED. I ASKED THE DEALERSHIP IF THEY HAD MANY CARS IN WITH THE SAME MAKE AND MODEL AS MY VEHICLE WITH THE SAME PROBLEM. THE DEALERSHIP STATED THAT THEY DID IN FACT HAVE BEEN SEEING THIS ISSUE WITH MANY OF S-TYPE JAGUAR VEHICLES. I THEN PLACED A CALL TO A TRANSMISSION RE-BUILDER TO INFORM HIM OF THE ISSUE AND BEFORE I COULD EXPLAIN MY PROBLEM HE WAS ALREADY FAMILIAR WITH THE ISSUE DUE TO THE MANY S-TYPE JAGUARS TRANSMISSION HE HAD REBUILT WITH THE SAME ISSUE. *TR

NHTSA ID
10260048
Incident
Feb 1, 2009
Mileage
92,880 mi
Tires & wheels
Filed Mar 7, 2008

SIDE WALL HAS A SLIT AND A BULGE IN THE SIDE WALL. THIS WAS CAUGHT BEFORE A FAILURE. THEY TRIED TO TELL ME THAT IT WAS FROM A ROAD HAZARD AND NOT A DEFECT. I DON'T BELIEVE A WORD OF IT. *TR

NHTSA ID
10220403
Incident
Mar 6, 2008
Mileage
64,000 mi
Engine
Filed Aug 6, 2007

TL*THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE VEHICLE IDLES, SURGES, AND STALLS WHEN TRAVELING FROM 0 TO 55 MPH. THE FAILURE OCCURS CONSTANTLY AND BEGAN IN SEPTEMBER OF 2006. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON AUGUST 3, 2007. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 52,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

NHTSA ID
10198655
Incident
Aug 3, 2007
Mileage
52,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar S-Type by model year
YearComplaintsRecallsInvestigationsIssue Index
2008130037.6
2007610—
2006222052.7
2005903051.6
2004254054.3
20031004055.3
2002Viewing242049.9
2001794051.3
20001414050.5
1999210—
1997000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.