RoadVitals

2002 Jaguar X-Type Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
116
Latest Sep 17, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 4, 2002

What this page shows

Our database holds 116 NHTSA owner-reported complaints for the 2002 Jaguar X-Type. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 116 · page 1 of 5

Body & structureEngineSuspension
Filed Sep 17, 2017
Crash reported

I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.

NHTSA ID
11023819
Incident
Jul 7, 2017
Mileage
80,000 mi
Airbags
Filed Dec 9, 2016

"TAKATA RECALL, IS THERE A REASON TO REPLACE THE AIR BAGS? I WOULD SERIOUSLY LIKE TO KNOW!

NHTSA ID
10934283
Incident
Dec 9, 2016
Mileage
150,000 mi
Engine
Filed Jul 12, 2016

CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB

NHTSA ID
10885290
Incident
Jan 19, 2016
Engine
Filed Apr 23, 2014

WHEN DRIVING THE ENGINE WILL SHUT-OFF WITHOUT ANY WARNING WITH LOSS OF POWER STEERING. WILL NOT RESTART. THIS HAS HAPPENED THREE TIMES - THE FIRST TIME WAS AROUND SEPT. 13. CAR HAS BEEN TOWED THREE TIMES. I WAS TOLD THE COMPUTER BOX WAS "FILLED WITH ABOUT A 100 CODES AND WERE ERASED AND THE CAR SHOULD BE FINE". THE MECHANIC HAS EXTENSIVE JAGUAR EXPERIENCE. I HAVE ONLY DRIVEN THIS CAR ABOUT 100 MILES SINCE THE FIRST INCIDENT TO THE PRESENT DATE. (I WAS AFRAID TO DRIVE THIS CAR MUCH BECAUSE I DO NOT KNOW WHEN THE PROBLEM WILL OCCUR). ON 4-21-04 THE PROBLEM OCCURRED AGAIN AND I WAS UNABLE TO STEER THE VEHICLE (AT A PEDESTRIAN INDUSTRIAL INTERSECTION) AND MY FAMILY WAS IN THE CAR. I RESEARCHED THE INTERNET AND THIS IS A COMMON PROBLEM WITH THE 2002 JAGUAR X-TYPE. THIS CAR IS DANGEROUS TO DRIVE AND A DANGER TO THE PUBLIC, MYSELF AND TO MY FAMILY. I HAVE OWNED THIS CAR SINCE NEW AND NEVER ABUSED. IT NEEDS TO BE RECALLED AND THE PROBLEM FIXED BEFORE SOMEONE IS KILLED! UPDATED 05/20/14 UPDATED 06/19/14

NHTSA ID
10584420
Incident
Sep 13, 2013
Mileage
42,000 mi
Electrical
Filed Apr 17, 2014

TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63000.

NHTSA ID
10583269
Incident
Oct 1, 2013
Mileage
63,000 mi
Powertrain (other)
Filed Nov 25, 2013

TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.

NHTSA ID
10553754
Incident
Jun 16, 2011
Mileage
53,000 mi
Powertrain (other)
Filed Jul 15, 2013

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKING, THERE WAS A LOUD EXPLOSIVE NOISE HEARD AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEARBOX WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR

NHTSA ID
10524973
Incident
Jun 8, 2013
Mileage
74,000 mi
Body & structure
Filed Dec 22, 2012

A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP. *TR

NHTSA ID
10489538
Incident
Dec 21, 2012
Mileage
124,000 mi
Powertrain (other)Suspension
Filed Aug 17, 2012

THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY. *TR

NHTSA ID
10471318
Incident
Dec 12, 2006
Mileage
57,462 mi
ElectricalEnginePowertrain (other)
Filed Aug 17, 2012

THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT. *TR

NHTSA ID
10471314
Incident
Jul 2, 2012
Mileage
131,000 mi
Electrical
Filed Jul 26, 2012

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ID
10467837
Incident
Jul 25, 2012
Mileage
95,000 mi
Body & structure
Filed Dec 5, 2011

DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY, NO ENERGY ABSORPTION, AND CAR COULD LITERALLY BE "CUT IN HALF". *TR

NHTSA ID
10438628
Incident
Dec 1, 2011
Mileage
115,000 mi
Body & structure
Filed Aug 6, 2011

2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER. *TT

NHTSA ID
10417794
Incident
Sep 20, 2010
Mileage
83,000 mi
Transmission
Filed Aug 3, 2011

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.

NHTSA ID
10416950
Incident
Jul 9, 2011
Mileage
37,800 mi
Airbags
Filed Apr 11, 2011
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11 *BF

NHTSA ID
10395462
Incident
Apr 1, 2011
Mileage
96,000 mi
Powertrain (other)
Filed Oct 16, 2010
Crash reported

I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD AND SCRATCHED THE WINDSHIELD AND ROOF. I WAS NOT INJURED, BUT BADLY SHAKEN BY THE INCIDENT. THE VEHICLE HAS ABOUT 60,000 MILES. I SEE IN YOUR COMPLAINT REPORTS THAT THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY TO THE SAME MODEL AND YEAR JAGUAR. THE CAR HAS YET TO BE REPAIRED. *TR

NHTSA ID
10360782
Incident
Oct 13, 2010
Mileage
60,000 mi
Suspension
Filed Aug 24, 2010

NOTED A METAL FATIGUE VERTICAL SEPARATION IN THE RIGHT REAR TRAILING ARM OF THE REAR SUSPENSION APPROXIMATELY 4 IN LONG. NO DAMAGE TO THE LINK IS NOTED AND APPEARS TO BE A STRESS FRACTURE. COMPLETE FRACTURE OF THE LINK COULD OCCUR AT SPEED IF A ROAD HAZARD, I.E. POTHOLE OR ROUGH ROAD SURFACE IS ENCOUNTERED CAUSING THE REAR WHEEL TO POSSIBLY SEPARATE FROM THE VEHICLE. MANUFACTURER WAS NOTIFIED DIRECTLY BUT WAS TOLD TO TAKE IT TO A DEALER PHOTOS ARE AVAILABLE AND CAR CAN BE MADE AVAILABLE FOR INSPECTION. *TR

NHTSA ID
10351536
Incident
Aug 18, 2010
Mileage
174,000 mi
Other / unspecifiedSuspension
Filed Aug 9, 2010

RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE. *TR

NHTSA ID
10348079
Incident
Aug 3, 2010
Mileage
164,200 mi
Powertrain (other)
Filed Jul 30, 2010

1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I WAS GOING FAST ENOUGH TO DOWNSHIFT TO AID BRAKING. I WAS THE 3RD CAR FROM THE LIGHT IN THE LEFT LANE. I HAD SHIFTED TO DRIVE AFTER STOPPING, MY FOOT ON THE BRAKE AS I WAITED. THE LIGHT CHANGED AND AS THE CAR AHEAD BEGAN TO MOVE AND WHEN THERE WAS ROOM, I MOVED MY FOOT FROM BRAKE TO THROTTLE. I THINK THAT I APPLIED SOME PRESSURE AFTER ENGINE AND SLOPE GOT IT MOVING. AS IT BEGAN ROLLING, I FELT WHAT I THOUGHT WAS A SHIFT. THE CAR BEGAN GOING FASTER AND FASTER BY ITSELF SO I MOVED MY FOOT ON THE BRAKE. CAR DIDN'T WANT TO STOP SO I PUT IT IN NEUTRAL AND IT STOPPED [NO ENGINE ROAR DURING THIS AS IN PRIOR SUA'S.] AFTER STOPPING, THE ENGINE IDLED DOWN QUICKLY. BECAUSE OF TRAFFIC I DID NOT TAKE THE TIME TO KILL IGNITION. IT RAN OK SO I PROCEEDED TO RUN MY MALL ERRAND AND THEN TOOK IT TO JAGUAR. 3. THIS WAS A THURS. AND WE HAD A 2500 MI. TRIP SCHEDULED FOR THE FOLLOWING WED. ON MON. SERVICE ADVISOR TOLD ME THAT THERE WERE 2 XMISSION FAULTS THEY WERE INVESTIGATING, BUT THAT I MIGHT BE ABLE TO GET THE CAR TUES. I WENT IN EARLY AND WENT FOR A TEST DRIVE WITH A TECH WITH NO SUA. HE TALKED ABOUT THE XMISSION FAULTS AND SAID THAT 1 WAS A SENSOR AT THE GEAR SHIFT AND THE 2ND A SENSOR UP FORWARD WHICH MIGHT REFLECT A SHIFTING THAT CAUSED THE ENGINE TO THINK IT NEEDED GAS (I'M NOT TECHNICAL). MORE REVIEW WAS NEEDED SO WE HAD TO RENT A CAR FOR THE TRIP. THIS WK I WAS TOLD THAT BECAUSE THERE WERE NO FAULTS [WAS 2], AND AFTER A REVIEW OF ALL THE DOCUMENTATION AND DATA FROM ALL 3 SUA'S WHICH WERE ALL UNVERIFIED [WAS 2], THAT THERE ARE "NO CONCERNS" AND THAT THE CAR IS SAFE TO DRIVE. AND I WILL BE BILLED FOR $379 PLUS GAS. *TR

NHTSA ID
10346352
Incident
Jul 15, 2010
Mileage
127,320 mi
EngineFuel system
Filed Jun 8, 2010

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FUEL LEVEL INDICATOR FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT HAD FAILED AND THE FUEL GAUGE WOULD NEED TO BE REPLACED. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER, THE ENGINE MOUNT WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE WARNING PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE VINE WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.

NHTSA ID
10335184
Incident
Sep 1, 2009
Mileage
110,000 mi
Transmission
Filed May 28, 2010

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH ON MAY 21, 2010, THE TRANSMISSION FAILED AND THE VEHICLE LOST POWER; A LIGHT INDICATING GEAR BOX FAULT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT CALLED THE DEALERSHIP AND WAS TOLD THAT BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, HE WOULD BE RESPONSIBLE FOR REPAIR EXPENSES. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE WITHIN THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000. UPDATED 11/03/10. *LJ UPDATED 12/29/10 *BF THE CONSUMER STATED THE VEHICLE WOULD SHIFT IN REVERSE OR DRIVE. UPDATED 04/15/11

NHTSA ID
10332661
Incident
May 21, 2010
Mileage
64,000 mi
Transmission
Filed Apr 28, 2010

I BOUGHT MY JAG 2002 X-TYPE USED WITH 38,000 ON IT.BUT AFTER A YEARS OWNERSHIP ON 2/10/10 WITH ABOUT 50,000 ON IT WHILE DRIVING I EXPERIENCED AN ENGINE DECELERATION AND AN ERROR MESSAGE CAME ON THE DASHBOARD SAYING GEARBOX FAILURE PULLED OVER TO THE SIDE OF THE ROAD OUT OF THE WAY OF TRAFFIC SWITCHED OFF CAR AND PUT IT BACK ON PUT IN DRIVE BUT COULD NOT GO OVER 30MPH TOOK IT TO JAGUAR FOR A DIAGNOSTIC WAS TOLD NEEDED TRANSMISSION,FUEL PUMP.AND OILPAN GASKET COST ALMOST 10,000 DOLL. TOO EXPENSIVE FOR ME THEN TOOK THE CAR TO THE LOCAL CO THEY REPLACE TRANS AND EVERYTHING ON THE DIAGNOSTIC DONE BY JAGUAR FOR 118.00. GET MY CAR BACK AFTER 2 MTHS DRIVING CAR AND SAME THING HAPPENS AGAIN A WEEK AFTER TRANS REPLACEMENT GEAR BOX FAILURE TAKE IT BACK AFTER ANOTHER MONTH AM TOLD I HAVE AN ELECTRICAL PROB AFTER 52,000 SPENT ON PARTS AND LABOR MY CAR IS STILL IN THE SHOP . I SEE THAT THERE ARE MANY X-TYPE OWNERS OUT THERE WITH THE SAME PROB JAGUAR NEEDS TO COME CLEAN AND STEP UP TO TAKE RESPONSABILITY FOR THIS TRANS PROB I AM SURE LIKE ME WE ALL LOVE OUR CARS BUT NOT ENOUGH TO KEEP SPENDING THOUSANDS OF DOLLARS ON A PROB THAT CANT BE FIXED!!!!!! *TR

NHTSA ID
10327892
Incident
Feb 10, 2010
Mileage
52,927 mi
Interior & seats
Filed Apr 6, 2010

THERE WAS NO CRASH ASSOCIATED WITH THIS PROBLEM. ALL FOUR DOOR LOCKS HAVE BECOME INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. THE PROBLEM CAN BE FIXED BY REPLACING THE DOOR LATCHES. THIS STARTED HAPPENING OCCASIONALLY WHEN THE CAR WAS THREE YEARS OLD AND HAS GOTTEN MUCH WORSE. IN AN EMERGENCY IT WOULD BE IMPOSSIBLE TO OPEN THE DOORS FROM THE OUTSIDE. *TR

NHTSA ID
10323930
Incident
Oct 12, 2005
Mileage
48,000 mi
Powertrain (other)
Filed Mar 17, 2010

1. VEHICLE WAS BEING DRIVEN ON A 30 MILE TRIP TO RUN ERRANDS. CRUISE CONTROL WAS USED DURING THE FIRST 2 SEGMENTS OF THE TRIP BUT NOT THEREAFTER. AFTER THREE OR FOUR ERRANDS AND DINNER WE PROCEEDED TO A SMALLER MALL WHERE THE ENGINE WAS STOPPED WITH IGNITION IN RADIO MODE WHILE THE WIFE WENT INTO A STORE FOR A FEW MINUTES. 2.AFTER SHE RETURNED I STARTED UP, BACKED OUT, AND PROCEEDED FORWARD APPROXIMATELY 75' TO A LEFT TURN ONTO THE MALL EXIT ROAD WITH APPROXIMATELY 100' LEFT TO THE STOP SIGN AT THE CROSSING STREET. I ACCELERATED FROM THE TURN AND ALL OF A SUDDEN THE ENGINE ROARED AND WE SHOT AHEAD. I JAMMED ON THE BRAKE AS HARD AS I COULD, BUT WE KEPT ACCELERATING. I THEN SHIFTED INTO NEUTRAL AND STOPPED WITH THE NOSE OF THE CAR JUST PAST THE STOP SIGN. THE ENGINE WAS STILL ROARING SO I TURNED THE IGNITION OFF. AT THAT POINT TWO CARS CROSSED IN FRONT OF US. THIS WAS THE SECOND INCIDENCE OF UNINTENDED ACCELERATION. THE FIRST, 100K MILES EARLIER WAS SIMILAR WITH THE ONLY DIFFERENCE BEING THAT THE CAR WAS PARALLEL PARKED AND IT TOOK OFF ALMOST IMMEDIATELY AFTER I PUT IT IN DRIVE AND MY FOOT WAS STILL ON THE BRAKE. THERE WAS ENOUGH ROOM THAT I WAS ABLE TO SUCCESSFULLY STOP IT AS ABOVE WITH NO ACCIDENT. 3. IMMEDIATELY AFTER THE 1ST INCIDENT JAGUAR PERFORMED AN ECM REFLASH AS PER JAGUAR TECH LINE ADVISORY, CHECKED ALL CABLE LINKAGE AND THROTTLE BODY. AFTER THE CURRENT INCIDENT JAGUAR SCANNED FOR CODES, FOUND NONE FOR THE THROTTLE BODY, BUT FOUND 3 CODES FOR MISFIRES, 2 FOR TRANSMISSION, AND 3 FOR BRAKE SWITCH. THEY CLEARED CODES, DROVE CAR AND WERE UNABLE TO VERIFY CONCERN. THEY FURTHER WERE DIRECTED BY TECHLINE TO DO A VEHICLE SCAN, FLIGHT RECORDER DATA, AND VEHICLE SESSIONS. ALL THE DATA WAS SENT TO THE UK FOR INVESTIGATION. THIS PAST WEEKEND WHILE WAITING ON THE UK THEY DROVE IT SOME MORE. I WAS INFORMED VERBALLY YESTERDAY THAT WE COULD HAVE THE CAR BACK NEXT WEEK WHEN WE RETURNED FROM VACATION. THAT THE CAR WAS "SAFE" AND "GOOD TO GO." *TR

NHTSA ID
10320564
Incident
Feb 27, 2008
Mileage
124,500 mi
Driver assistanceTransmission
Filed Mar 1, 2010

JAGUAR 2003 TRANSMISSION FAILURE NEARLY CAUSES FATAL ACCIDENT ON HIGHWAY IN GA. DEALER DENIES RECALL # XT307 S941, WILL NOT FIX, SEE HTTP://WWW.ARFC.ORG/COMPLAINTS/2002/JAGUAR/X-TYPE/. *TR

NHTSA ID
10315165
Incident
Jan 16, 2010
Mileage
65,000 mi

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