RoadVitals

2002 Jaguar X-Type Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
40
Latest Aug 3, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
34%
of 116 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2002 Jaguar X-Type submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 40 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

The 25 most recent of 40, in the owner's own words

Transmission
Filed Aug 3, 2011

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.

NHTSA ID
10416950
Incident
Jul 9, 2011
Mileage
37,800 mi
Transmission
Filed May 28, 2010

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH ON MAY 21, 2010, THE TRANSMISSION FAILED AND THE VEHICLE LOST POWER; A LIGHT INDICATING GEAR BOX FAULT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT CALLED THE DEALERSHIP AND WAS TOLD THAT BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, HE WOULD BE RESPONSIBLE FOR REPAIR EXPENSES. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE WITHIN THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000. UPDATED 11/03/10. *LJ UPDATED 12/29/10 *BF THE CONSUMER STATED THE VEHICLE WOULD SHIFT IN REVERSE OR DRIVE. UPDATED 04/15/11

NHTSA ID
10332661
Incident
May 21, 2010
Mileage
64,000 mi
Transmission
Filed Apr 28, 2010

I BOUGHT MY JAG 2002 X-TYPE USED WITH 38,000 ON IT.BUT AFTER A YEARS OWNERSHIP ON 2/10/10 WITH ABOUT 50,000 ON IT WHILE DRIVING I EXPERIENCED AN ENGINE DECELERATION AND AN ERROR MESSAGE CAME ON THE DASHBOARD SAYING GEARBOX FAILURE PULLED OVER TO THE SIDE OF THE ROAD OUT OF THE WAY OF TRAFFIC SWITCHED OFF CAR AND PUT IT BACK ON PUT IN DRIVE BUT COULD NOT GO OVER 30MPH TOOK IT TO JAGUAR FOR A DIAGNOSTIC WAS TOLD NEEDED TRANSMISSION,FUEL PUMP.AND OILPAN GASKET COST ALMOST 10,000 DOLL. TOO EXPENSIVE FOR ME THEN TOOK THE CAR TO THE LOCAL CO THEY REPLACE TRANS AND EVERYTHING ON THE DIAGNOSTIC DONE BY JAGUAR FOR 118.00. GET MY CAR BACK AFTER 2 MTHS DRIVING CAR AND SAME THING HAPPENS AGAIN A WEEK AFTER TRANS REPLACEMENT GEAR BOX FAILURE TAKE IT BACK AFTER ANOTHER MONTH AM TOLD I HAVE AN ELECTRICAL PROB AFTER 52,000 SPENT ON PARTS AND LABOR MY CAR IS STILL IN THE SHOP . I SEE THAT THERE ARE MANY X-TYPE OWNERS OUT THERE WITH THE SAME PROB JAGUAR NEEDS TO COME CLEAN AND STEP UP TO TAKE RESPONSABILITY FOR THIS TRANS PROB I AM SURE LIKE ME WE ALL LOVE OUR CARS BUT NOT ENOUGH TO KEEP SPENDING THOUSANDS OF DOLLARS ON A PROB THAT CANT BE FIXED!!!!!! *TR

NHTSA ID
10327892
Incident
Feb 10, 2010
Mileage
52,927 mi
Driver assistanceTransmission
Filed Mar 1, 2010

JAGUAR 2003 TRANSMISSION FAILURE NEARLY CAUSES FATAL ACCIDENT ON HIGHWAY IN GA. DEALER DENIES RECALL # XT307 S941, WILL NOT FIX, SEE HTTP://WWW.ARFC.ORG/COMPLAINTS/2002/JAGUAR/X-TYPE/. *TR

NHTSA ID
10315165
Incident
Jan 16, 2010
Mileage
65,000 mi
Transmission
Filed Feb 23, 2010

TL*THE CONTACT OWNS A 2002 JAGUAR XTYPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT HAS NO KNOWLEDGE AS TO HOW THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEED TO BE REPLACED FOR $8,000. THE MANUFACTURE WAS CALLED AND ALSO STATED THAT THERE WERE NO WARRANTIES OR RELATED RECALLS. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID
10313075
Incident
Feb 22, 2009
Mileage
65,000 mi
BrakesOther / unspecifiedTransmission
Filed Feb 23, 2010

JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR

NHTSA ID
10313071
Incident
Jan 25, 2009
Mileage
60,000 mi
Transmission
Filed Dec 9, 2009

AUTOMATIC TRANSMISSION FAILURE.. EVERY 20,000 MILES TRANS FALLS APART. *TR

NHTSA ID
10295048
Incident
Dec 1, 2009
Mileage
101,122 mi
Transmission
Filed Mar 7, 2009

I PURCHASED MY 2002 JAGUAR X-TYPE IN APRIL 2002 NEW. IT HAD SURGES, AND STALLS. I ASKED THE SERVICE DEPT TO ADD REMARKS, IT ONCE STOPPED IN THE HIGHWAY RIGHT IN FRONT OF A SEMI TRUCK, WITH NO WARNING. THIS WAS VERY SHORTLY AFTER I PURCHASED THE VEHICLE. SINCE I CASHED IN MY COMPANY 401K AND PAID CASH FOR THE CAR, I KEPT TRYING TO DRIVE IT AND DEAL WITH THE PROBLEMS, AND IT HAS HAD VERY MANY. NOW AT JUST OVER 59,000 MILES I HAVE BEEN TOLD IT NEEDS A NEW TRANSMISSION, WATER PUMP, VACUUM LEAKS ON THE ENGINE, AND SO ON. THE ESTIMATE FOR REPAIRS IS APPROXIMATELY THE CAR'S TOTAL BLUE BOOK VALUE. AGAIN, JUST AS I PULLED OUT INTO TRAFFIC, GEARBOX FAULT ERROR CAME ON, AND THE CAR WOULD BARELY CRAWL OUT OF THE WAY OF INCOMING CARS. IS THERE ANYTHING YOU CAN DO TO ASSIST? BASED ON NUMEROUS SEARCHES, JAGUAR SHOULD HAVE RECALLED THIS VEHICLE. IT HAS A TERRIBLE SAFETY HISTORY. I AM A SINGLE PARENT WITH A SON IN COLLEGE AND NOW FACE ADDING TO OUR HOME MORTGAGE JUST TO REPAIR THE CAR. I WOULD TAKE FULL RESPONSIBILITY FOR MAKING AN UNWISE PURCHASE, HOWEVER, JAGUAR KNOWS FULLY THIS VEHICLE IS EXTREMELY DEFECTIVE. THANK YOU VERY MUCH VEHICLE CURRENTLY LOCATED AT LEITH INC. 700 AUTOPARK BLVD CARY, NC 27511 919 469-2699. *TR

NHTSA ID
10261021
Incident
Mar 1, 2009
Mileage
59,500 mi
Transmission
Filed Jan 23, 2009

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE ACCELERATING FROM 25 TO 70 MPH, THE CONTACT NOTICED THAT THE GEAR BOX FAULT INDICATOR BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. SHE THEN HEARD A GRINDING NOISE, WHICH CAUSED HER TO STOP AT A TRAFFIC LIGHT AND TURN OFF THE VEHICLE. WHEN SHE RESTARTED THE VEHICLE, THE GEAR BOX FAULT INDICATOR STOPPED ILLUMINATING AND THE GRINDING NOISE CEASED. SHE CONTINUED TO DRIVE THE VEHICLE THROUGHOUT THE DAY AND RETURNED TO HER RESIDENCE. FOUR DAYS LATER, THE WARNING INDICATOR AND GRINDING NOISE FAILURES RECURRED. THE VEHICLE BEGAN DECELERATING ON ITS OWN AND SHE REPEATED THE ACTIONS FROM THE PREVIOUS FAILURE; HOWEVER, THE GEAR BOX FAULT INDICATOR WOULD NOT STOP ILLUMINATING. APPROXIMATELY TWO MINUTES LATER, WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE CONTACT WAS INFORMED THAT THE FIFTH GEAR SHAFT AND TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 60,589.

NHTSA ID
10256077
Incident
Jan 12, 2008
Mileage
60,589 mi
Transmission
Filed Jan 20, 2009

MY CAR IS A 2002 JAGUAR X-TYPE. MY TRANSMISSION WENT COMPLETELY OUT FRIDAY MORNING. LUCKILY, I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD WITHOUT BEING INJURED. MY CAR ONLY HAS 60,589 MILES ON IT?! WHAT CARS TRANSMISSION GIVES OUT AT SUCH LOW MILEAGE? NOT FORGETTING THE EXPENSE TO REPLACE IT. THE ECONOMY RIGHT NOW IS NOT THE BEST AND 1 CAR FOR TWO WORKING INDIVIDUALS IS NOT AN OPTION...CAN YOU HELP US? I WANT JAGUAR TO PAY THIS. I DID NOT PURCHASE AN EXTENDED WARRANTY BECAUSE WITH ALL MY OTHER CARS I HAVE NEVER NEEDED TO. I TAKE GOOD CARE OF MY CARS WITH OIL CHANGES, FLUIDS TOPPED OFF, NEW BRAKES AND TIRES WHEN NEEDED??!! JAGUAR WANTS TO CHARGE ME $7,100 TO REPLACE THIS. I FOUND A MECHANIC TO PUT A USED ONE IN WITH 43,000 MILES ON IT FOR HALF THAT BUT WHAT GUARANTEES DO I HAVE THAT ONE WILL NOT GIVE OUT? THIS IS SUPPOSED TO BE A LUXURY CAR???? THANKS FOR YOUR TIME AND I LOOK FORWARD TO HEARING FROM YOU. *TR

NHTSA ID
10255615
Incident
Jan 16, 2009
Mileage
60,589 mi
Transmission
Filed Dec 10, 2008

WE RECENTLY TOOK OUR 2002 JAGUAR X-TYPE TO THE DEALER FOR INSPECTION AFTER THE TRANSMISSION SEEMED TO BE SLIPPING DURING ACCELERATION. THE DEALER RECOMMENDED REPLACEMENT OF THE TRANSMISSION AND SHIFTER - A $6500 REPAIR. AFTER SOME RESEARCH WE LOCATED NHTSA SERVICE BULLETIN 10012396. JAGUAR TECHNICAL BULLETIN JATCO JF506E - SERVICE ACTION S941, WHICH ACKNOWLEDGES THAT THE OUR TRANSMISSION WAS FAULTY FROM THE OUTSET. OUR VIN NUMBER AND OUR TRANSMISSION SERIAL NUMBER FALL WITHIN THE RANGE LISTED IN THE BULLETIN AND SHOULD BE REPLACED BY THE DEALER. JAGUAR IS REFUSING TO REPLACE THE PART, ALTHOUGH THEY KNOW IT IS FAULTY. THIS IS AN ONGOING PROBLEM. PLEASE TAKE A LOOK AT THESE COMPLAINTS. IT'S TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THIS ISSUE. *TR

NHTSA ID
10251268
Incident
Nov 30, 2008
Driver assistanceTransmission
Filed Jun 19, 2008
Crash reported

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WITHOUT PRESSURE BEING APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE SWAYED ACROSS THE ROAD AND CRASHED INTO THE CURB TO STOP THE VEHICLE. THE VEHICLE WAS DAMAGED AND TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THERE WERE NO WARNING INDICATORS PRIOR TO THIS FAILURE. THE INSURANCE COMPANY WAS NOTIFIED OF THIS INCIDENT. RECENTLY, THE TRANSMISSION FAILED AT LOW MILEAGE AND HAS NOT YET BEEN REPLACED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 31,000.

NHTSA ID
10231620
Incident
Mar 8, 2002
Mileage
5,000 mi
Transmission
Filed Apr 24, 2008

I JUST BOUGHT A 2002 JAGUAR X-TYPE FROM THE WOODBRIDGE AUTO AUCTION IN VIRGINIA TWO DAYS AGO. THE TRANSMISSION IS GIVING ME PROBLEMS AND NEEDS TO BE REPLACED. I LOOKED ON-LINE FOR CONSUMER COMPLAINTS REGARDING THE JAGUAR'S TRANSMISSION AND THERE ARE PLENTY. JAGUAR SHOULD RECALL THESE CARS AND REPLACE THE TRANSMISSIONS. THE JAPANESE MANUFACTURER CURRENTLY MAKING THE TRANSMISSIONS FOR JAGUAR ARE MAKING UNSAFE TRANSMISSIONS. ITS TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND RECALL THESE CALLS AND REPLACE THESE TRANSMISSIONS. *TR

NHTSA ID
10225569
Incident
Apr 24, 2008
Mileage
92,768 mi
Transmission
Filed Feb 18, 2008

JATCO JF506E TRANSMISSION IS A KNOWN DEFECTIVE ISSUE WITH A ROTOR OR PLATE THAT CRACKS AND RUINS THE WHOLE TRANSMISSION COSTING THOUSANDS OF DOLLARS. THERE WAS A NOTICEABLE SLIP OCCURRING INTERMITTENTLY AND HAS CAUSED A FAILURE. JAGUAR NEVER WARNED IT'S CUSTOMERS OF THIS ISSUE WHEN THEY FOUND OUT 4 YEARS AGO OR MORE NEVER CALLING FOR A RECALL. THERE HAS BEEN THOUSANDS OF REPORTS ON THIS ISSUE AND IS VERY HAZARDOUS TO THE CONSUMER. WHEN DRIVING IT CAN SLIP NOT GO INTO GEAR AND CAUSE A MAJOR ACCIDENT. THERE ARE THREE COMPONENTS TO THE JAGUAR 2002 X-TYPE WHICH IS EUROPEAN, AMERICAN, AND JAPANESE PARTS. THIS I ASKED THE DEALER TO SPECIFICALLY TELL ME IF THE PARTS WERE EUROPEAN AND HE EXPLAINED THIS ARE ALL FORD PARTS SO IT WON'T COST THAT MUCH TO FIX THINGS. A BLATANT LIE WHICH WAS SOLD TO THE MASSES, VERY DISTURBING THAT THEY KNEW OF THIS ISSUE WITH A PLATE WHICH CRACKS AFTER OVERHEATED AND CAUSES THE TRANSMISSION TO SLIP AND FAIL. THE JATCO JF506E IS A MAZDA PART IN A JAGUAR WHICH IS VERY STRANGE AND CONFUSING LET ALONE VERY DANGEROUS. IT STALLED OUT AND SLIPPED THE OTHER DAY ALMOST RESULTING INTO A VERY SERIOUS ACCIDENT AND WHEN I READ ABOUT THE ISSUES AND THE COMPLAINTS BY HUNDREDS IF NOT THOUSANDS, THIS SHOULD BE A RECALL BY JAGUAR. WHEN I TOLD THEM THAT I NOTICED A PROBLEM WITH THE SHIFTING, THEY SAID IT WAS NORMAL. THEY KNEW EXACTLY WHAT THE PROBLEM WAS AND WAITED TILL EVERYONE WAS OUT OF A WARRANTY SO THEY WOULDN'T HAVE TO FIX IT OR DEAL WITH THE ISSUES WHICH ARE LIFE THREATENING. *TR

NHTSA ID
10218477
Incident
Feb 17, 2008
Mileage
42,000 mi
Transmission
Filed Jan 29, 2008

I HAVE OWNED MY 2002 X-TYPE SINCE APRIL OF 04 AND IT WAS PURCHASED FROM CROWN JAGUAR AS A CERTIFIED PRE-OWNED CAR. LIKE MANY OTHER COMPLIANTS TO THIS SITE AND OTHERS MY TRANSMISSION FAILED WITH 115,000 MILES. WHILE I'M LUCKY COMPARED TO SOME OWNERS I'M STILL AMAZED THAT IT WOULD FAIL SO QUICKLY. THE COST OF THE REPAIR IS 7K. HOPEFULLY SOMEONE WILL LOOK AT THIS PROBLEM BECAUSE A LOT OF PEOPLE ARE GETTING THE SHORT END OF THE STICK WITH JAGUAR. *CN

NHTSA ID
10216411
Incident
Jan 28, 2007
Mileage
115,000 mi
Transmission
Filed Jan 16, 2008

TRANSMISSION WAS SLIPPING DURING FIRST, I WAS TOLD IT WAS ADJUSTED. TRANSMISSION FAILURE AT 40,000 MILES. *TR

NHTSA ID
10215083
Incident
Jan 9, 2008
Mileage
40,000 mi
Transmission
Filed Dec 7, 2007

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE IT WOULD JERK. SHE SUSPECTED THE CAUSE OF THE FAILURE WAS THE TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION. WHILE ATTEMPTING TO PARK THE VEHICLE A DAY LATER, IT SPUN OUT OF CONTROL AND THE FRONT DRIVER SIDE TIRE BLEW OUT. SHE NOTIFIED THE DEALER. THE VEHICLE JERKED VIOLENTLY AND ALMOST CRASHED INTO AN ONCOMING VEHICLE. ROADSIDE ASSISTANCE WAS CALLED TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT INFORMED THE DEALER THAT THEY DID NOT CORRECT THE FAILURE. THE VEHICLE IS CURRENTLY AT THE SHOP AND IS STILL UNDER WARRANTY. SHE STATED THAT THE MECHANIC REPLACED HER ORIGINAL OWNER'S MANUAL WITH ONE FOR A 2003 JAGUAR X-TYPE. FORD MOTOR COMPANY AND JAGUAR MOTOR COMPANY HAVE NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 79,085 AND CURRENT MILEAGE WAS 87,800. UPDATED 04-11-08 *BF UPDATED

NHTSA ID
10211123
Incident
Nov 5, 2007
Mileage
79,085 mi
Transmission
Filed Oct 16, 2007

AUTOMATIC TRANSMISSION BEGAN DROPPING GEARS, BEGINNING WITH TOP GEAR, WORKING ITS WAY DOWN TILL THE TRANSMISSION WOULD NO LONGER PULL THE VEHICLE. AFTER THE FIRST GEAR DROPPED, "GEARBOX FAULT" CAME UP IN THE DRIVER INFORMATION DISPLAY. AFTER RESEARCHING THIS MATTER, IT APPEARS THAT JAGUAR HAS A SERIOUS DEFECT WITH THESE TRANSMISSIONS, AS MOST X-TYPE TRANSMISSIONS FAIL AT 50,000 MILES. JAGUAR (CORPORATE) REFUSED TO REPLY TO BOTH VERBAL AND WRITTEN INQUIRIES. TOTAL COST NEW WAS $7,700 FOR REPLACEMENT, REBUILT WAS $2,900. JAGUAR OBVIOUSLY KNOWS OF THE DEFECT, AS IT WAS COVERED IN THEIR TSB'S. *TR

NHTSA ID
10205926
Incident
Jul 10, 2006
Mileage
49,960 mi
Transmission
Filed Sep 24, 2007
Fire reported

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT SHE ALWAYS NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. DURING THAT TIME, SHE ALSO NOTICED THAT THE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AND SHE SMELLED SOMETHING BURNING. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE SMOKE WAS NOT PROBLEMATIC. AFTER A YEAR OF COMPLAINING ABOUT THE SMOKE, THE CONTACT BEGAN EXPERIENCING FAILURE WITH THE GEAR BOX AND NOTICED THAT THE GEAR BOX FAULT LIGHT WAS ILLUMINATED. SHE THEN TOOK THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED THE TRANSMISSION. SHE DOES NOT REMEMBER WHAT CAUSED THE TRANSMISSION TO FAIL OR THE SPECIFIC FAILURES SHE EXPERIENCED WITH THE GEAR BOX. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 75,000.

NHTSA ID
10204011
Incident
Sep 10, 2003
Mileage
69,000 mi
BrakesElectricalFuel system+1 more
Filed Sep 11, 2007

I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER TO FIX AN ENGINE LIGHT PROBLEM, FUEL LEAK, REPORTED A SQUEAKY SOUND COMING FROM THE BRAKES (@ 10,000 MILES JAGUAR TOLD ME I NEEDED NEW BRAKES PADS FOR A COST $1,200,). THE RADIO SPEAKERS STOPPED WORKING AND I WAS TOLD IT WAS NORMAL WEAR AND TEAR AND IT WILL COST ME $ 900 TO FIX IT. *JB

NHTSA ID
10202526
Incident
Aug 29, 2007
Mileage
59,000 mi
Transmission
Filed Aug 14, 2007

IN MARCH OF THIS YEAR I BOUGHT A 2002 JAGUAR X-TYPE 3.0 SPORT WITH ONLY 40,123 MILES ON IT. SINCE THEN I HAVE ONLY PUT ON SIX THOUSAND MILES. JUST LAST WEEK MY TRANSMISSION SUDDENLY WENT INTO HIGH REVS ON UPSHIFTS AND SEVER JERKS AND THEN FAILURE. ALL IN ONE DAY WITH NO WARNING AT ALL. THE VEHICLE HAS EXPIRED ITS FACTORY WARRANTY ONLY BY TIME AND NOT MILEAGE. I FIND THIS UNACCEPTABLE, ESPECIALLY AT THE RESPONSE OF, THAT WILL COST ABOUT $7,000 TO FIX. THAT'S HALF THE VALUE OF THE CAR! I HAVE CONTACTED JAGUARS' USA CUSTOMER SERVICE CENTER IN NJ THREE TIMES AND THEY WILL NOT STAND BEHIND THEIR PRODUCT AND WILL NOT OFFER ANY ASSISTANCE WHAT SO EVER. I BASICALLY GOT A, SORRY, AND SUCH IS LIFE RESPONSE. I AM CURRENTLY WAITING TO SPEAK WITH A SUPERVISOR. I HAVE BEEN SEARCHING THE INTERNET AND HAVE FOUND NUMEROUS REVIEWS AND COMMENTS OF EXACTLY THE SAME PROBLEM, THE TRANSMISSION FAILURE. SOME HAVE COMMENTED ON FAILURE AT 15,000 MILES 35,000 MILES 40, AND 50 THOUSAND MILES. THE COMMENTS ARE ALL THE SAME AND NOT HARD TO FIND, I CANNOT UNDERSTAND HOW THIS IS NOT ACKNOWLEDGED AND FIXED. I CANNOT AFFORD TO FIX MY CAR, I HAVE NOTHING ELSE TO DRIVE, AND I WOULD LOSE SO MUCH JUST TO TRADE IT IN ON ANOTHER CAR. I CAN SUPPLY MANY, MANY COMPLAINTS OF THE SAME PROBLEM AT THE DROP OF A HAT. I FEEL LEGAL ACTION IS NECESSARY TO FIX THIS PROBLEM. PLEASE HELP THE HARD WORKING COMMON MAN. *TR

NHTSA ID
10199501
Incident
Aug 9, 2007
Mileage
46,415 mi
Transmission
Filed Jun 11, 2007

TO ALL THE CONSUMERS THAT EITHER OWN OR KNOWS SOMEONE WHO OWNS A JAGUAR. I AM PUTTING TOGETHER A COMPLAINT AGAINST THE MANUFACTURER FOR A PROBLEM WITHIN THESE CARS. I, TOO, OWN A 02 JAGUAR X-TYPE AND THIS PAST WEEKEND THE CAR STOPPED WITHOUT ANY WARNING SIGNS. I HAD THE CAR TOWED TO A JAGUAR DEALER ON SATURDAY THINKING MAYBE THIS WAS A MINOR PROBLEM, UNTIL I GOT THE CALL THAT THE CAR NEEDED A BRAND NEW TRANSMISSION THAT WILL COST ME OVER $5000. AFTER GOING TO WEBSITES RESEARCHING I CAME ACROSS THAT THERE WERE SO MANY OTHER CONSUMERS WITH THE SAME PROBLEM , AND REALIZED THAT THIS MUST BE A MANUFACTURER'S PROBLEM. THE FUNNY THING ABOUT IT WAS THAT WE ALL STARTED OFF SAYING THAT WE BOUGHT A 02 JAGUAR AND AFTER IT REACHED OVER 50,000 MILES THAT A TRANSMISSION WAS REQUIRED ON IT. I CAME TO THE CONCLUSION THAT THE MANUFACTURER KNEW THAT THIS WAS THE REASON FOR THE EXPIRING WARRANTY AT 50,000 MILES. THE REASON NOTHING HAS BEEN DONE ABOUT IT BECAUSE NO ONE HAD EVER CAME FORWARD. THIS IS A TIME THAT WE ALL NEED TO STAND UP AND SPEAK OUT ABOUT WHAT JUST HAPPENED TO US BECAUSE I KNEW SOME OF US, STILL OWNING THESE CARS AND WORD OF MOUTH MEANT EVERYTHING. RIGHT NOW, I DIDN'T KNOW WHAT TO DO, BUT PRAY AND SPEAK OUT ABOUT IT WHICH MAY NOT GET ME FAR BUT AT LEAST IT GOT ME HEARD. I CALLED THE LOCAL NEWSPAPER ABOUT IT AND LEFT A MESSAGE FOR A RESPONSE. I SUGGESTED THAT OTHERS DO THE SAME AND DON?T LET THIS CONTINUE TO GO ON TO OTHER CONSUMERS. *AK

NHTSA ID
10192988
Incident
Jun 9, 2007
Transmission
Filed May 30, 2007

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE FAILS TO SHIFT INTO REVERSE. THE VEHICLE IS CURRENTLY AT THE SHOP. THE DEALER STATED THAT THE VEHICLE NEEDS A NEW TRANSMISSION. THE CURRENT MILEAGE IS 64,783 AND FAILURE MILEAGE WAS 64,763.

NHTSA ID
10192062
Incident
May 21, 2007
Mileage
64,763 mi
Transmission
Filed May 15, 2007

GEAR BOX FAULT LIGHT COMES ON WHILE DRIVING AND COMPLETE LOSS OF POWER. JAGUAR REPLACED TRANSMISSION WITH BRAND NEW ONE . NOT 90 DAYS LATER BRAND NEW TRANSMISSION DOES SAME EXACT THING. THIRD TRANSMISSION Y BEING INSTALLED AT JAGUAR , NOW IM AFRAID OF THIS VEHICLE. SOME ONE IS GOING TO GET HURT OR KILLED IF ON HIGH WAY. *AK

NHTSA ID
10190839
Incident
Jan 26, 2007
Mileage
64,369 mi
Transmission
Filed Mar 27, 2007

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING 60 MPH,A WARNING INDICATOR ILLUMINATED ON THE DASHBOARD. THE DEALER DIAGNOSED THE FAILURE AS THE TRANSMISSION, AND STATED THAT IT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 31450.*AK

NHTSA ID
10186279
Incident
Mar 20, 2007
Mileage
31,450 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .