RoadVitals

2002 Jaguar X-Type Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
116
Latest Sep 17, 2017
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Jaguar X-Type, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

40
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.

NHTSA ID 10416950 · filed Aug 3, 2011

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH ON MAY 21, 2010, THE TRANSMISSION FAILED AND THE VEHICLE LOST POWER; A LIGHT INDICATING GEAR BOX FAULT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT CALLED THE DEALERSHIP AND WAS TOLD THAT BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, HE WOULD BE RESPONSIBLE FOR REPAIR EXPENSES. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE WITHIN THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000. UPDATED 11/03/10. *LJ UPDATED 12/29/10 *BF THE CONSUMER STATED THE VEHICLE WOULD SHIFT IN REVERSE OR DRIVE. UPDATED 04/15/11

NHTSA ID 10332661 · filed May 28, 2010
All 40 reports naming transmission

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

17
reports

From owner reports, verbatim

I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.

NHTSA ID 11023819 · filed Sep 17, 2017

CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB

NHTSA ID 10885290 · filed Jul 12, 2016
All 17 reports naming engine

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

14
reports

From owner reports, verbatim

THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILED AND HAD TO BE REPLACED. WHEN THIS HAPPENED THE PASSENGER FRONT SEAT BELT WOULD NO LONGER PULL OUT-COMPLETELY INOPERABLE. NEXT CAM THE CHUGGING, CHUGGING,GO SYNDROME. WS TOLD IT HAD SOMETHING TO DO WITH FUEL SENSORS AND OXYGEN SENSORS. TIRE BLOW OUT ON THE HIGHWAY (WITH KIDS AND MOTHER IN THE CAR). NOW THE BOLTS HOLDING THE STRAPPING TO SECURE THE FUEL TANK FELL OUT. THE DEALER SHIP TELLS ME---NOT FROM RUST---BUT THEY ARE ALLEGING FROM SOME SORT OF VALDALISM--SO I HAVE TO PAY TO HAVE THESE REPLACED. YUP...IT'S BEEN AN EXPENSIVE TWO YEARS....$24,000 FOR THE CAR, TWICE TOWED, WARRANTY COVERED REPAIR EXPENSES +/- $4,000; UNCOVERED REPAIR EXPENSES STILL INCURRING-BUT IT'S OVER $1,500 AT LAST COUNT.. NOT TO MENTION NUMEROUS DRIVES TO JAGUAR DEALERS (THIS MEANS TAKING THE DAY OFF FROM WORK)....WHEN I BOUGHT THE CAR, I PURCHASED A FORD PREMIUM CARE EXTENDED WARRANTY, BECAUSE, AS I WAS INFORMED, "ANY FORD DEALER SHOULD BE ABLE TO HANDLE THE CAR"...UNTRUE. *TR

NHTSA ID 10196793 · filed Jul 19, 2007

MY WIFE'S X TYPE 2002 JAGUAR WAS RIDING VERY ROUGH AND I ASKED OUR LOCAL MECHANIC TO BALANCE THE TIRES. HE CALLED IN SHOCK ADVISING THAT THE INTERIOR WALL OF A REAR GOODYEAR AMERICAN EAGLE TIRE WAS CRACKED ALL AROUND THE RIM OF THE TIRE AND WE WERE LUCKY TO BE ALIVE. FROM THE OUTER WALL AND THE TREAD THE TIRE APPEARED PERFECT. I HAVE THE TIRE AND DIGITAL PHOTOGRAPHS WHICH I WILL FORWARD WHEN PROVIDED AN E-MAIL ADDRESS. *JB

NHTSA ID 10167819 · filed Sep 11, 2006
All 14 reports naming tires & wheels

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

14
reports

From owner reports, verbatim

JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR

NHTSA ID 10313071 · filed Feb 23, 2010

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE ON HER VEHICLE WOULD HAVE TO BE PULLED UP PROGRESSIVELY HIGHER TO HOLD THE VEHICLE WHILE IN NEUTRAL. AT A CERTAIN POINT, SHE WOULD HAVE TO SHIFT INTO FIRST GEAR BECAUSE IT WOULD HOLD THE VEHICLE WHILE PARKED. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE PARKING BRAKE NEEDED TO BE ADJUSTED. THE REPAIR WAS MADE, BUT THE FAILURE RECURRED. SHE WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE IN RELATION TO NHTSA CAMPAIGN ID NUMBER 04V487000 (PARKING BRAKE). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 62,416 AND FAILURE MILEAGE WAS APPROXIMATELY 57,000. UPDATED 09/25/08 *BF UPDATED 09/25/08. *JB

NHTSA ID 10239925 · filed Aug 27, 2008
All 14 reports naming brakes

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

13
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63000.

NHTSA ID 10583269 · filed Apr 17, 2014

THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT. *TR

NHTSA ID 10471314 · filed Aug 17, 2012
All 13 reports naming electrical

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

12
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.

NHTSA ID 10553754 · filed Nov 25, 2013

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKING, THERE WAS A LOUD EXPLOSIVE NOISE HEARD AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEARBOX WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR

NHTSA ID 10524973 · filed Jul 15, 2013
All 12 reports naming powertrain (other)

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

10
reports

From owner reports, verbatim

JAGUAR 2003 TRANSMISSION FAILURE NEARLY CAUSES FATAL ACCIDENT ON HIGHWAY IN GA. DEALER DENIES RECALL # XT307 S941, WILL NOT FIX, SEE HTTP://WWW.ARFC.ORG/COMPLAINTS/2002/JAGUAR/X-TYPE/. *TR

NHTSA ID 10315165 · filed Mar 1, 2010

I WAS TRAVELING AT 75MPG NORTH FROM ATLANTA ENTERING KNOXVILLE TENNESSE AT 23:00 WHEN I TURNED ON THE CRUISE CONTROL. THE ENGINE INSTANTLY SHUT DOWN WITHOUT WARNING. LUCKILY TRAFFIC WAS LIGHT AT THAT TIME OF THE EVENING AND I WAS ABLE TO COAST WITH THE GEAR IN NEUTRAL TO THE NEAREST EXIT RAMP. I REMOVED THE KEY FROM THE IGNITION AND RESTARTED THE CAR EASILY. I WAS ABLE TO COMPLETE MY TRIP BACK TO CLEVELAND, OHIO WITHOUT THE USE OF THE CRUISE CONTROL. IT;S BEEN OVER A YEAR SINCE THE INCIDENT AND THE CAR RUNS FINE. SINCE THE INCIDENT, I HAVE NEVER NOR WILL I EVER USE THE CRUISE CONTROL AGAIN. *TR

NHTSA ID 10296015 · filed Dec 15, 2009
All 10 reports naming driver assistance

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

9
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FUEL LEVEL INDICATOR FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT HAD FAILED AND THE FUEL GAUGE WOULD NEED TO BE REPLACED. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER, THE ENGINE MOUNT WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE WARNING PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE VINE WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.

NHTSA ID 10335184 · filed Jun 8, 2010

I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER TO FIX AN ENGINE LIGHT PROBLEM, FUEL LEAK, REPORTED A SQUEAKY SOUND COMING FROM THE BRAKES (@ 10,000 MILES JAGUAR TOLD ME I NEEDED NEW BRAKES PADS FOR A COST $1,200,). THE RADIO SPEAKERS STOPPED WORKING AND I WAS TOLD IT WAS NORMAL WEAR AND TEAR AND IT WILL COST ME $ 900 TO FIX IT. *JB

NHTSA ID 10202526 · filed Sep 11, 2007
All 9 reports naming fuel system

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

9
reports

From owner reports, verbatim

I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.

NHTSA ID 11023819 · filed Sep 17, 2017

A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP. *TR

NHTSA ID 10489538 · filed Dec 22, 2012
All 9 reports naming body & structure

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

9
reports

From owner reports, verbatim

THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILED AND HAD TO BE REPLACED. WHEN THIS HAPPENED THE PASSENGER FRONT SEAT BELT WOULD NO LONGER PULL OUT-COMPLETELY INOPERABLE. NEXT CAM THE CHUGGING, CHUGGING,GO SYNDROME. WS TOLD IT HAD SOMETHING TO DO WITH FUEL SENSORS AND OXYGEN SENSORS. TIRE BLOW OUT ON THE HIGHWAY (WITH KIDS AND MOTHER IN THE CAR). NOW THE BOLTS HOLDING THE STRAPPING TO SECURE THE FUEL TANK FELL OUT. THE DEALER SHIP TELLS ME---NOT FROM RUST---BUT THEY ARE ALLEGING FROM SOME SORT OF VALDALISM--SO I HAVE TO PAY TO HAVE THESE REPLACED. YUP...IT'S BEEN AN EXPENSIVE TWO YEARS....$24,000 FOR THE CAR, TWICE TOWED, WARRANTY COVERED REPAIR EXPENSES +/- $4,000; UNCOVERED REPAIR EXPENSES STILL INCURRING-BUT IT'S OVER $1,500 AT LAST COUNT.. NOT TO MENTION NUMEROUS DRIVES TO JAGUAR DEALERS (THIS MEANS TAKING THE DAY OFF FROM WORK)....WHEN I BOUGHT THE CAR, I PURCHASED A FORD PREMIUM CARE EXTENDED WARRANTY, BECAUSE, AS I WAS INFORMED, "ANY FORD DEALER SHOULD BE ABLE TO HANDLE THE CAR"...UNTRUE. *TR

NHTSA ID 10196793 · filed Jul 19, 2007

AT ONLY 46,000 MILES, VEHICLE SUFFERED CATASTROPHIC TRANSMISSION FAILURE, RESULTING IN ESTIMATES RANGING FROM $8000 (JAGUAR REBUILT) TO $3000 (LOCAL REBUILD) FOR REPAIRS. CAR WAS, ACCORDING TO DEALER, OUT OF WARRANTY BY REGISTRATION DATE, LEAVING ME WITH THE ENTIRE REBUILD BILL. JAGUAR KNOWS ABOUT THE PROBLEM OF X-TYPE TRANSMISSIONS FAILING AND REFUSES TO ADDRESS THE SITUATION. EMAILS AND LETTERS SENT TO JAGUAR HQ HAVE ALL GONE UNANSWERED. SINCE I RECEIVED THE VEHICLE, THE TRANSMISSION HAS BEEN REPLACED, HEADLIGHT WASHER COVERS HAVE BOTH BLOWN OFF DURING USE, SUNROOF HAS FAILED, BOTH FRONT SEATS ROCK (JAGUAR HAS A TSB OUT ON THIS BUT FAILS TO RECALL), MYSTERIOUS DSC FAILURES AND MANY FIT AND FINISH ISSUES (DASH PAD WARPING, PAINT ISSUES, ETC.).

NHTSA ID 10185371 · filed Mar 17, 2007
All 9 reports naming visibility

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

8
reports

From owner reports, verbatim

RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE. *TR

NHTSA ID 10348079 · filed Aug 9, 2010

JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR

NHTSA ID 10313071 · filed Feb 23, 2010
All 8 reports naming other / unspecified

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

8
reports

From owner reports, verbatim

THERE WAS NO CRASH ASSOCIATED WITH THIS PROBLEM. ALL FOUR DOOR LOCKS HAVE BECOME INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. THE PROBLEM CAN BE FIXED BY REPLACING THE DOOR LATCHES. THIS STARTED HAPPENING OCCASIONALLY WHEN THE CAR WAS THREE YEARS OLD AND HAS GOTTEN MUCH WORSE. IN AN EMERGENCY IT WOULD BE IMPOSSIBLE TO OPEN THE DOORS FROM THE OUTSIDE. *TR

NHTSA ID 10323930 · filed Apr 6, 2010

AT ONLY 46,000 MILES, VEHICLE SUFFERED CATASTROPHIC TRANSMISSION FAILURE, RESULTING IN ESTIMATES RANGING FROM $8000 (JAGUAR REBUILT) TO $3000 (LOCAL REBUILD) FOR REPAIRS. CAR WAS, ACCORDING TO DEALER, OUT OF WARRANTY BY REGISTRATION DATE, LEAVING ME WITH THE ENTIRE REBUILD BILL. JAGUAR KNOWS ABOUT THE PROBLEM OF X-TYPE TRANSMISSIONS FAILING AND REFUSES TO ADDRESS THE SITUATION. EMAILS AND LETTERS SENT TO JAGUAR HQ HAVE ALL GONE UNANSWERED. SINCE I RECEIVED THE VEHICLE, THE TRANSMISSION HAS BEEN REPLACED, HEADLIGHT WASHER COVERS HAVE BOTH BLOWN OFF DURING USE, SUNROOF HAS FAILED, BOTH FRONT SEATS ROCK (JAGUAR HAS A TSB OUT ON THIS BUT FAILS TO RECALL), MYSTERIOUS DSC FAILURES AND MANY FIT AND FINISH ISSUES (DASH PAD WARPING, PAINT ISSUES, ETC.).

NHTSA ID 10185371 · filed Mar 17, 2007
All 8 reports naming interior & seats

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

7
reports

From owner reports, verbatim

I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.

NHTSA ID 11023819 · filed Sep 17, 2017

THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY. *TR

NHTSA ID 10471318 · filed Aug 17, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

6
reports

From owner reports, verbatim

"TAKATA RECALL, IS THERE A REASON TO REPLACE THE AIR BAGS? I WOULD SERIOUSLY LIKE TO KNOW!

NHTSA ID 10934283 · filed Dec 9, 2016

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11 *BF

NHTSA ID 10395462 · filed Apr 11, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILED AND HAD TO BE REPLACED. WHEN THIS HAPPENED THE PASSENGER FRONT SEAT BELT WOULD NO LONGER PULL OUT-COMPLETELY INOPERABLE. NEXT CAM THE CHUGGING, CHUGGING,GO SYNDROME. WS TOLD IT HAD SOMETHING TO DO WITH FUEL SENSORS AND OXYGEN SENSORS. TIRE BLOW OUT ON THE HIGHWAY (WITH KIDS AND MOTHER IN THE CAR). NOW THE BOLTS HOLDING THE STRAPPING TO SECURE THE FUEL TANK FELL OUT. THE DEALER SHIP TELLS ME---NOT FROM RUST---BUT THEY ARE ALLEGING FROM SOME SORT OF VALDALISM--SO I HAVE TO PAY TO HAVE THESE REPLACED. YUP...IT'S BEEN AN EXPENSIVE TWO YEARS....$24,000 FOR THE CAR, TWICE TOWED, WARRANTY COVERED REPAIR EXPENSES +/- $4,000; UNCOVERED REPAIR EXPENSES STILL INCURRING-BUT IT'S OVER $1,500 AT LAST COUNT.. NOT TO MENTION NUMEROUS DRIVES TO JAGUAR DEALERS (THIS MEANS TAKING THE DAY OFF FROM WORK)....WHEN I BOUGHT THE CAR, I PURCHASED A FORD PREMIUM CARE EXTENDED WARRANTY, BECAUSE, AS I WAS INFORMED, "ANY FORD DEALER SHOULD BE ABLE TO HANDLE THE CAR"...UNTRUE. *TR

NHTSA ID 10196793 · filed Jul 19, 2007

THE DRIVER'S SHOULDER HARNESS LOCKS UP AND WILL NOT EXTEND SO THAT IT CAN BE PUT ON. WE ARE TOLD THIS IS NORMAL FOR AN ENGLISH CAR AND TO DRIVE WITHOUT THE SHOULDER HARNESS. THE SHOULDER HARNESS FAILED TO RESTRAIN IN AN ACCIDENT AND FULLY EXTENDED AND BROKE.*AK

NHTSA ID 10080539 · filed Jul 7, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION AND OR METALLIC SOUND WHEN THE VEHICLE SPEED WAS OVER 45 MPH, AND THE NAVIGATION SYSTEM BROKE. *SC THE CONSUMER ALSO HAD STEERING PROBLEMS. *JB

NHTSA ID 10099251 · filed Dec 15, 2004

BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING, ODOMETER STOPPED WORKING WHILE ON THE FREEWAY, NO BRIGHT LIGHTS EXCEPT WHEN THE CAR WAS SHUT OFF, INTERIOR LIGHTS REMAINED ON AFTER THE CAR WAS SHUT OFF, SAFETY LATCH ON CONSOLE FAILED TWICE, BURNING SMELL FROM THE ENGINE 3 TIMES. PROBLEMS HAVE BEEN ONGOING SINCE PURCHASE OF CAR APPROXIMATELY 12/2002. *JB THE RUBBING NOISE OCCURRED WHEN THE VEHICLE WAS TURNED LEFT, THE CENTER CONSOLE ARM REST MOVED BACKWARD AND FORWARD WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SEAT BELT SHOULDER PIVOT MADE A SQUEAKING NOISE WHEN IN MOTION, THE SEAT BELTS DID NOT RETRACT, THE AIR BAG WARNING LIGHT STAYED ON UNTIL THE KEY AS SWITCHED OFF, AND THE TURN SIGNALS WERE INOPERATIVE. (THE DEALER REPLACED THE BUCKLE) *SC *JB

NHTSA ID 10008249 · filed May 21, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING, ODOMETER STOPPED WORKING WHILE ON THE FREEWAY, NO BRIGHT LIGHTS EXCEPT WHEN THE CAR WAS SHUT OFF, INTERIOR LIGHTS REMAINED ON AFTER THE CAR WAS SHUT OFF, SAFETY LATCH ON CONSOLE FAILED TWICE, BURNING SMELL FROM THE ENGINE 3 TIMES. PROBLEMS HAVE BEEN ONGOING SINCE PURCHASE OF CAR APPROXIMATELY 12/2002. *JB THE RUBBING NOISE OCCURRED WHEN THE VEHICLE WAS TURNED LEFT, THE CENTER CONSOLE ARM REST MOVED BACKWARD AND FORWARD WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SEAT BELT SHOULDER PIVOT MADE A SQUEAKING NOISE WHEN IN MOTION, THE SEAT BELTS DID NOT RETRACT, THE AIR BAG WARNING LIGHT STAYED ON UNTIL THE KEY AS SWITCHED OFF, AND THE TURN SIGNALS WERE INOPERATIVE. (THE DEALER REPLACED THE BUCKLE) *SC *JB

NHTSA ID 10008249 · filed May 21, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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