Owner-reported complaints naming the engine system, filed with NHTSA
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Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2010 Jaguar Xf submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHCILE WAS TAKEN TO JAGUAR HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5108) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FLANGE AND GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 20V081000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 96,000.
WHEN MY CAR STARTED UP I NOTICE THAT THE SCREEN ON THE STEREO SYSTEM WAS JUST FLASHING AND NEVER CAME ON ALSO THE CAR STARTED OVER HEATING AND CHECK ENGINE LIGHT CAME ON ALSO THERE IS HAS LEAKING FROM THE RIGHT REAR PASSENGER SIDE DOOR BELOW CAR IS IN THE SHOP NOW WITH $2,745 DOLLARS WORTH OF WORK BEING DONE TO IT
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE AT DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE BACK TO THE RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE TURNED OFF. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JAGUAR OF FREEPORT, 146 W. SUNRISE HWY, FREEPORT, NY) WHERE IT WAS DIAGNOSED THAT THE AIR INJECTION PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
MY VEHICLE HAS LESS THAN 59K MILES AND THE CHECK ENGINE LIGHT IS ON. I WAS TOLD THE CAR IS RUNNING TOO COOL. THERE IS AN ISSUE WITH THE COOLANT SYSTEM, FUEL SYSTEM ETC. THE CAR DRIVES FINE HOWEVER, THE DEALERSHIP NEEDS TO REPLACE HOSES, HOUSINGS, ETC. TO THE TUNE OF $1382 I HAVE NEVER HEARD OF A CAR RUNNING TOO COOL.. THIS IS A MANUFACTURING ISSUE. ALSO, THE HEADLINER ATTACHED TO THE SUNROOF HAS FALLED DUE TO HEAT AND I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE JAGUARS.
CAR SUDDENLY STOP ACCELERATING IN THE MIDDLE OF THE FREEWAY. I HAD TO PULL TO THE SIDE WICH WAS HARD SINCE POWER STEERING AND EVERYTHING WAS NOT WORKING SINCE ENGINE SEEM TO SHUT OFF. ENDED UP FIGURING OUT THAT IT HAD RAN OUT OF FUEL BUT GAS GAUGE SHOWED AROUND 1/4 LEFT AND NO FUEL LOW WARNING EVER SHOWED.
WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER AND COMPUTER READING STILL REGISTERED COOL. GAS WAS SMELLING ALL THOUGH THE CAR AND PROCEEDED TO LEAK FROM UNDER CAR AFTER TOWED AWAY. AT THE DEALERSHIP, THE CAR HAD GAS LEAKING UNDER IT ON THE GROUND WHEN I WENT TO RETRIEVE ITEMS OUT OF CAR. DEALERSHIP SAID IT WOULD COST 36,000. PLUS TO FIX. CAR IS STILL SITTING AT DEALERSHIP WITH NO SOLUTION. I FELT WE WERE FORTUNATE TO GET OUT OF CAR ALIVE BECAUSE I FELT IT COULD HAVE EXPLODED. DEALERSHIP SAYS IT WAS WATER PUMP, BUT ENGINE WAS NEVER TORN DOWN TO DETERMINE THAT.
PULLING OUT OF A PARKING LOT INTO ONCOMING TRAFFIC, CAR WAS DRIVING FINE THEN ALL OF A SUDDEN IT SNAPPED INTO RESTRICTED PERFORMANCE MODE, SLOWED MY CAR DOWN TO 15MPH ON A BUSY STREET, AND ALMOST GOT HIT BY OTHER CARS DUE TO MY SUDDEN DECLINE IN SPEED. TOOK THE CAR BACK TO THE DEALERSHIP FOR ASSESSMENT AND THEIR RECOMMENDATION IS TO REPLACE THE ENGINE FOR $32,000.00. I BOUGHT THE CAR FOR $26,000.00 IN JANUARY 2014 FROM GALPIN HONDA IN MISSION HILLS AND I CURRENTLY OWE $24,000.00 ON IT. I JUST DON'T SEE HOW THIS COULD BE RIGHT.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE PERFORMANCE FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT FUEL INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,236.
WHILE DRIVING THE ENGINE LIGHT CAME ON AND WHITE SMOKE CAME OUT FROM UNDER THE HOOD OF THE VEHICLE. THE SMELL OF ENGINE COOLANT WAS INSIDE THE VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP WHERE THEY DIAGNOSED A WATER PUMP FAILURE. FROM INFORMATION WE GATHERED, THIS IS A COMMON ISSUE FOR THIS VEHICLE WHICH THE MANUFACTURER IS AWARE AND HAS DONE MAY REPLACEMENTS WITH A REDESIGNED PART. THE POOR DESIGN AND QUALITY OF THIS PART CAUSES CATASTROPHIC ENGINE FAILURE. WHILE JAGUAR NORTH AMERICA HAS RELEASED SEVERAL TECHNICAL SERVICE BULLETINS OF THIS ISSUE, THEY HAVE FAILED TO ADDRESS THE ISSUE ON ALL AFFECTED VEHICLES. DATE: 06-01-2013 TSB#TT002-13 KEEPING THE COOLING SYSTEM FREE OF DEBRIS AND CORROSION TO PREVENT PREMATURE WATER PUMP FAILURE DATE: DEC 2012 TSB#JTB00278 COOLING SYSTEM - WATER PUMP LEAK HTTP://WWW.CBC.CA/NEWS/CANADA/BMW-S-MINI-COOPERS-LABELLED-JUNK-AS-OWNER-HIT-WITH-10K-ENGINE-REPAIRS-1.2948855
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN COMPLETED. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN THE RECALL. WHILE INSIDE THE VEHICLE, THE CONTACT WOULD SMELL A FUEL ODOR AND NOTICED FUEL LEAKING FROM THE VEHICLE ONTO THE DRIVEWAY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SEIZED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 67,543.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT ANY SPEED. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FUEL SYSTEM. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE FUEL LINES AND THE FUEL HOSE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 39,562.
ENGINE STALLS, THEN CHECK ENGINE LIGHT APPEARS. SOON AFTER I BROUGHT MY 2010 JAGUAR XF MAYBE 45 DAYS LATER THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER ALL THEY DID WAS CLEARED THE LIGHT. TWO MONTHS LATER IT WOULD NOT START AFTER TRYING SEVERAL TIMES. I CALLED THE DEALER WHO WAS NO HELP. A FEW HOURS LATER IT JUST STARTED. EVERY FEW MONTHS A HAVE ENGINE TROUBLE EITHER IT RIDES ROUGH, STALLS OR DOESN'T START. SOMETHING NEED TO BE DONE ASAP THIS IS VERY DANGEROUS. *TR
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE TRAVELING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 9,000.
2010 JAGUAR XFR. CONSUMER STATES ENGINE MALFUNCTION *TGW THE CONSUMER STATED HIS WIFE WAS DRIVING 70 MPH ON THE INTERSTATE WHEN THE ENGINE SUDDENLY QUIT RUNNING. THE CONSUMERS WIFE MANAGED TO MANEUVER THE VEHICLE TO A NARROW STRIP BETWEEN THE OUTER LEFT EDGE OF THE FAST LANE AND GUARD RAIL. THE VEHICLE WOULD NOT RESTART; AND THE DASHBOARD DISPLAY SAID ENGINE MALFUNCTION. PRIOR TO THE INCIDENT, THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE THE LOW LEVEL FUEL LIGHT WAS ALWAYS ILLUMINATING JUST AFTER A FEW MILES OF DRIVING; EVEN WITH A FULL TANK OF GAS. AS SOON AS THE VEHICLE WAS RETURNED TO THE CONSUMER AND HE STARTED THE ENGINE, THE LOW LEVEL FUEL LIGHT ILLUMINATED AGAIN. THE CONSUMER WAS THEN INFORMED A NEW GAS TANK WOULD HAVE TO BE ORDERED BECAUSE THE SENSOR IN THE GAS TANK WAS OBVIOUSLY DEFECTIVE. THE DEALER INSTALLED A NEW GAS TANK AND THE LIGHT NEVER CAME BACK ON. *JB
2010 JAGUAR XKR (NOTE THAT YOUR FORM LATER ONLY ALLOWS AN XF TO BE CLICKED IN ORDER TO PROCEED SO I DID THAT). ON 2-21-10 CAR 1/2 FULL OF GAS. STARTED CAR AND DROVE TWO BLOCKS WHEN SUDDENLY THE ENGINE SHUTOFF AND AMBER ENGINE SYMBOL ("ENGINE MALFUNCTION") LIGHT CAME ON. ABLE TO MOVE STEERING WHEEL A LITTLE (NO POWER STEERING) AND COASTED TO STOP--DOING ABOUT 30 MILES PER HOUR WHEN THE ENGINE SUDDENLY AND WITHOUT WARNING SHUT OFF. WAITED A COUPLE OF MINUTES AND TRIED TO START AND WOULD NOT RESTART. TRIED TO START AGAIN A MINUTE LATER AND WAS ABLE TO START AND DROVE BACK TO HOME WHERE CAR WAS THEN TOWED TO DEALERSHIP. AUSTIN JAG DEALERSHIP SAID THEY FOUND LOW FUEL PRESSURE CODE, BUT WHEN PRESSURE TESTED THEY FOUND NOTHING AND COULDN'T REPLICATE. THEN TOWED TO HOUSTON JAGUAR DEALERSHIP WHERE PURCHASED FROM AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG AND COULD NOT REPLICATE SO SAID NOTHING TO REPAIR. OCCURRENCE IN AUSTIN, TX (HOUSTON GARAGED). PREVIOUSLY, TWO WEEKS BEFORE, SMELLED GAS IN CAR WHEN FILLED UP (AGAIN DEALERSHIP COULDN'T SMELL OR FIND A PROBLEM). *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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