2010 Jaguar Xf Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Jaguar Xf, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system6450.8%
- Engine1713.5%
- Airbags1310.3%
- Electrical129.5%
- Driver assistance43.2%
- Brakes32.4%
- Other / unspecified32.4%
- Exterior lighting21.6%
- Interior & seats10.8%
- Body & structure10.8%
- Powertrain (other)10.8%
- Seat belts10.8%
- Steering10.8%
- Tires & wheels10.8%
- Transmission10.8%
- Visibility10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2010 Jaguar XF. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. There was no warning light illuminated. The contact stated that the fuel odor was more evident while the A/C unit was activated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the fuel cap was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline); as a possible cause for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 160,000.
Item was recalled and supposed to be fixed by jaguar recall: 12V521000, however after it was “fixed” the same issue is occurring and the vehicle is leaking gasoline. Jaguar is stating that wither or not it was fixed correctly it has been closed and I would be responsible for repairs although the recall was not properly fixed initially!
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHCILE WAS TAKEN TO JAGUAR HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5108) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FLANGE AND GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 20V081000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 96,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHEN I PURCHASED THE VEHICLE FROM VAN BUICK/GMC IN SCOTTSDALE, ARIZONA THEY ASSURED THAT THEY REPAIRED THE VEHICLE, ITS RECALLS, AND WINDSHIELD. UPON LEAVING THE DEALERSHIP, A COUPLE OF WEEKS LATER, THE SERVICE ENGINE LIGHT COMES ON AND THE CODES I RECEIVED FROM AUTOZONE REFLECT AIRBAG AND FUEL DELIVERY SYSTEM ERRORS. ALTHOUGH THE AIRBAG LIGHT IS NOT ON INSIDE OF THE CABIN, THE DASHBOARD IS STARTING TO LIFT ON THE PASSENGER SIDE WHERE THE AIRBAG IS. ALSO THE REAR SEAT CHILD SEAT ANCHORS DO NOT EXIST. THEY ARE NOT PRESENT IN THE VEHICLE AND I HAVE 2 SMALL CHILDREN I TRANSPORT DAILY. ALMOST DAILY, THE ENGINE WILL STALL OR LAG AND I CAN HEAR WHINING COMING FROM THE REAR PASSENGER BACK SEAT WHERE THE FUEL PUMP IS. I'M AFRAID THAT THE SMELL OF GASOLINE AND THAT SOUND MEANS I HAVE A FAULTY FUEL PUMP. IT STALLS WHEN RUNNING AND WHEN SITTING IDLE. IT'S WORSE AT AN IDLE. IT STALLS OR STUTTERS DAILY. I'M AFRAID THESE 3 THINGS WHICH I'VE SEEN ON RECALL LISTS RELATED TO THIS TYPE OF CAR WERE SEVERELY OVERLOOKED AND ARE A DANGER TO MYSELF AND MY CHILDREN.
TAKATA RECALL I RECEIVED A RECALL ON MY 2010 JAGUAR XF (VIN# [XXX]) FOR TAKATA AIRBAG REPLACEMENT (PROGRAM CODE: J069). WHEN I CALLED THE HONOLULU JAGUAR DEALER THEY INDICATED THAT I WOULD NEED TO PAY THE SHIPPING COST FROM MY HOME ON THE ISLAND OF HAWAII TO THE ISLAND OF OAHU WHERE THE CLOSEST JAGUAR DEALER IS LOCATED. THAT COST WOULD BE ABOUT $600.00. HAVING MY CAR REPAIRED IS IMPORTANT FOR THE SAFETY OF MY FAMILY. THE LETTER SENT BY THE DEALER INITIALLY INDICATED THAT REPAIR WOULD BE WITHOUT CHARGE. DO I HAVE ANY RECOURSE OR CAN THE NHTSA HELP ME ON THIS ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My car also has the ongoing issue of the panel located between my speedometer and odometer the screen will randomly flicker and go out and then come back on I have notice the temperature when it's hot affects it worse that the winter but it happens all the time which scares me as I don't k ow when my car has issues as this is the only area that it will tell me my car is overheating amongst other notifications I called Jaguar and they want to charge me $3000+ to fix this. This is a defect ND should be replaced and not at the cost of the owner of the vehicle.
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
1. SPEED CONTROL (MOTION): CRUISE CONTROL CONTINUALLY SHUTS OFF WHILE TRAVELING AT HIGHWAY SPEEDS AND HITS ROAD PATCHES/BUMPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR NEW; 2. LEATHER ON DASHBOARD (STATIONARY & MOTION): CAR IS GARAGED IN NY, METICULOUSLY MAINTAINED AND USED OCCASIONALLY, YET THE LEATHER ON THE DASHBOARD WARPED/RIPPLED -- NOT A GOOD LOOK FOR A JAGUAR; RECENTLY, I SPENT ALMOST $ 1,000 FOR WINDSHIELD HAD TO BE REMOVED/REPLACED TO REPAIR. NOW LOOKS WORN, THOUGH SIGNS OF WEAR REMAIN; 3. USB & COMMUNICATION COMPONENTS IN MIDDLE DASH DEPT (STATIONARY AND MOTION): THESE SYSTEMS FAILED FEW WEEKS AFTER WARRANTY EXPIRED. IN THESE DAYS, VERY IMPORTANT TO BE ABLE TO USE, BUT JAGUAR DEALER SAID VERY EXPENSIVE TO REPAIR. 4. SUNROOF GASKET (STATIONARY & MOTION): GASKET STARTED FAILING FEW YEARS AGO, BUT FINALLY REACHED EXTENT REQUIRING REPLACEMENT. MY PROFESSIONAL UPHOLSTERY REPAIR PROVIDER REPORTED THE REPAIR REQUIRED AN ENTIRE SUNROOF SYSTEM REPLACEMENT ($1,000), WHICH IS VERY NON-SENSIBLE. THEY INSTALLED INCORRECTLY AND NOW SUNROOF WILL NOT CLOSE WHILE DRIVING, BUT RATHER EMITS LOUD "FLUTTERING" SOUND AND SHAKES THE VEHICLE; 5. WINDOWS (MOTION): AS YOU ARE AWARE I'M SURE, OPENING PARTIAL REAR WINDOWS INDUCES VIOLENT SHAKING THROUGHOUT VEHICLE. THIS ISSUE PRESENT IN ORIGINAL DESIGN OF VEHICLE. 6. RUNNING LIGHTS (MOTION): THIS VEHICLE WAS DESIGNED WITH NO RUNNING LIGHTS, SO I TRIED TO FIND GARAGE TO INSTALL, FOR SAFETY REASONS. JAGUAR SERVICE REPAIR PROVIDERS AND OTHERS SAID VEHICLE DESIGN PROHIBITS ABILITY TO INSTALL RUNNING LIGHTS. 7. HORN (STATIONARY AND MOTION): I'M SIMPLY POINTING TO FACT THAT THIS BEAUTIFUL CAR ROARS LIKE A LION, YET HAS WIMPY HORN SOUND!
JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 NEAR OAK PARK, ILL. AND LAST, AND MOST FRIGHTENING SLIPPING INTO A PARKING SPACE ON THE 7TH. LEVEL OF THE PARKING GARAGE FACING MARSHALL FIELD IN DOWNTOWN ,CHICAGO. IN THIS LAST SITUATION THE REAR WHEELS SPUN AND SCREECHED WHILE I WAS PRESSING THE BRAKE PEDAL AS FIERCELY AS I COULD. I CAME TO JUST A FEW INCHES OF THE RETAINING WALL. I TOOK THE CAR TO THE DEALER WHO MAINTAINED THAT THE CAR HAD BEEN TEST DRIVEN AND COMPUTER TESTED WITHOUT DETECTION OF A RE-OCCURRENCE. THE DEALER FURTHER ADVISED THAT THE COMPUTER TEST RESULTS WERE SENT TO JAGUAR AND REPORTED BACK THAT THE JAGUAR PEOPLE HAD NEVER HAD ANY SIMILAR REPORTS. THE DEALER ASKED THAT I RETRIEVE THE CAR AS NO PROBLEM WAS DETECTED. I BELIEVE THIS CAR HAS SERIOUS ELECTRONIC OR RELATED PROBLEMS AS REGARDS THE CONNECTION BETWEEN BRAKING ACTION AND TRANSMISSION GOING INTO NEUTRAL AFTER THE BRAKES ARE APPLIED. A FEW MONTHS BEFORE THE ENTIRE ELECTRONICS ON THE DASH BOARD HAD TO BE REPLACED AS THE SCREEN MONITOR WENT DEAD. I DO NOT IN MY LAYMAN'S MIND KNOW WHETHER THERE IS ANY CONNECTION BETWEEN THESE TWO ISSUES. IN ANY EVENT I REFUSED TO GO BACK INTO THAT CAR. I ASKED THE DEALER TO TAKE IT BACK AND I WAS OFFERED $ 36,000 FOR THE CAR. I PAID $ 59,674 FOR IT JUST A YEAR OR SO BEFORE. SOMEONE I KNOW SUGGESTED THAT I COULD HAVE GOTTEN SOMEWHAT MORE BY SELLING IT PRIVATELY , BUT I DID NOT WANT TO HAVE IT ON MY CONSCIENCE SELLING A DANGEROUS VEHICLE.. THE DEALER BOUGHT IT WITH 3670 MILES ON THE ODOMETER. ACCORDING TO THE DOCUMENT, THE CONSUMER STATED THE VEHICLE WOULD ACCELERATE WHEN COMING TO A STOP. UPDATED IVOQ 01/19/11 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I WAS SLOWING TO A STOP IN A PARKING SPACE WHEN THE PEDAL WENT TO THE FLOOR & THE CAR JUMPED THE CURB, HIT THE BUSHES & BUMPED INTO THE DAY CARE BUILDING. FRONT BUMPER RIPPED OFF WHEN BACKING UP. *TR
I PURCHASED A 2010 JAGUAR XF LAST SUMMER AND BELIEVE THERE IS A SERIOUS SAFETY ISSUE. SHORTLY AFTER TAKING DELIVERY, THE POWER BRAKE ASSIST FAILED WHEN I WAS ENTERING A FREEWAY. FORTUNATELY, I HAD TAPPED ON THE BRAKES TO AVOID A CAR IN THE LANE I WAS ENTERING. I IMMEDIATELY REALIZED THERE WAS VERY LITTLE BRAKING POWER. IF I HAD NEEDED TO BRAKE AT A HIGHER SPEED ON THE FREEWAY, IT COULD HAVE BEEN DISASTROUS. THE SERIOUS ISSUE IS THAT THIS FAILURE DOES NOT TRIGGER A 'BRAKE FAILURE' LIGHT ON THE INSTRUMENT PANEL. THEREFORE NO WARNING. I LIMPED HOME AND HAD THE CAR TOWED TO THE LOCAL DEALER. THE PROBLEM WAS THAT A PLASTIC TUBE WHICH CARRIES THE ENGINE VACUUM SIGNAL TO THE BRAKE UNIT HAD BECOME DETACHED, THUS NO POWER ASSIST FOR THE BRAKES. THE DEALER REPLACED THE PLASTIC TUBE. I CONTACTED JAGUAR HEADQUARTERS TO INQUIRE ABOUT A BRAKE FAILURE WARNING ALARM FIX FOR THIS PROBLEM, BUT THEY INFORMED ME THAT 'THIS WAS WAY IT WAS DESIGNED. NO FIX POSSIBLE.' *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2010 Jaguar XF equipped with Lionhart tires, Tire Line: Lionclaw, Tire Size: 245/35/ZR20, DOT Number: Not Available. The contact stated that while driving at approximately 80-84 MPH, the passenger's side rear tire had a blowout, causing the passenger side rear rim to crack. Additionally, the passenger's side front rim was cracked. There was no impact to the passenger's side front rim that could have caused it to crack. The contact was able to pull over and replace the passenger's side rear tire with a spare tire. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN not available. Consumer stated blowout happen 4 days after purchasing brand new tires.
THE WHEELS ON A RANGE OF JAGUAR MODELS ARE PRONE TO THE RIMS CRACKING WHERE THE TIRE BEAD SEALS TO THE INNER LIP OF THE RIM. I HAVE HAD ALL (4) 20" SELENA STYLE OEM WHEELS CRACK MULTIPLE TIMES PER RIM. THIS ISSUE HAS BEEN REPORTED IN JAGUAR FORUMS BY MANY OTHER OWNERS AND THE SAME RIM HAS SAFETY RECALLS ASSOCIATED WITH IT BUT FOR SOME REASON DON'T COVER THIS MODEL EVEN THOUGH ITS THE SAME EXACT RIM. THE ALUMINUM ALLOY REACHES ITS FATIGUE LIMIT AS EARLY AS 40K MILES OF USE. ONCE CRACKS OCCUR, THE RIM WILL CONTINUE TO CRACK IN NEW LOCATIONS WITHOUT REQUIRING IMPACTING A POTHOLE OR OTHER OBSTRUCTION AS IS EVIDENT THAT NO DAMAGE HAS BEEN OBSERVED TO ANY OF THE TIRES DURING A RIM CRACK EVENT SUCH AS BUBBLES OR SIDEWALL DAMAGE. THE OWNER IS LEFT WITH ONLY ONE SOLUTION, BUY NEW OEM WHEELS AND HOPE TO SELL THE CAR BEFORE THE RIMS AGAIN REACH THEIR FATIGUE LIFE LIMIT. THIS MAY EITHER BE A POOR CHOICE OF ALLOY, MANUFACTURING DEFECT OR DESIGN DEFECT SUCH AS STRUCTURAL DESIGN OR TOO THIN OF A WALL THICKNESS OF THE RIM. THE 20" SELENA STYLE OEM WHEELS APPEAR TO BE AFFECTED THE MOST BY THE ISSUE OF RANDOM RIM CRACKING. THIS IS UNRELATED TO THE CRACKING AROUND THE WHEEL STUD DUE TO IMPROPER LUG NUT TORQUE. THE REAR WHEELS (9.5" WIDE) START CRACKING FIRST AROUND 50K MILES FOLLOWED LATER BY THE FRONT WHEELS (8.5" WIDE). I HAVE EXPERIENCED FLAT TIRES DUE TO THE RIMS CRACKING ABOUT 10 TIMES IN TOTAL. I HAVE WORN OUT TWO SPARE TIRES BECAUSE OF THIS PROBLEM. THE CRACKS WILL MANIFEST AS A SLOW LEAK AND WILL PROGRESS TO A FASTER LEAK AS THE CRACK PROPAGATES FURTHER. WELDING THE CRACK IS NOT AN APPROPRIATE REPAIR OPTION AND SHOULD NOT BE CONSIDERED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
My car also has the ongoing issue of the panel located between my speedometer and odometer the screen will randomly flicker and go out and then come back on I have notice the temperature when it's hot affects it worse that the winter but it happens all the time which scares me as I don't k ow when my car has issues as this is the only area that it will tell me my car is overheating amongst other notifications I called Jaguar and they want to charge me $3000+ to fix this. This is a defect ND should be replaced and not at the cost of the owner of the vehicle.
THE LEATHER DASH(WHY, IN HOT CARS?) HAS CRUMBLED AND COME APART FROM THE DASH ITSELF. IT STARTED OFF WITH A LITTLE CRUMBLING AND SEPARATION. NOW IT'S MUCH WORSE.THIS TENDS TO FLAP UP AND DOWN IF DRIVING WITH THE WINDOWS DOWN. THIS IS A SAFETY CONCERN I HAVE WITH VISIBILITY. ALSO, THE DOME VANITY LIGHTS COME ON AND OFF BY THEMSELVES IN MOTION AND WHEN THE VEHICLE IS STATIONARY. I WAS TOLD THE CARBON PAD KIT BY THE DEALERSHIP DUE TO THE WIRING HAS SHORTED OUT. ALSO, THE ENGINE CONTROL MODULE SHORTED OUT. THIS IS BEYOND ME HOW THE COMPUTER SHORTED OUT IN A CAR THAT'S ONLY 7 YEARS OLD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Dashboard coming up.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE LEATHER DASH(WHY, IN HOT CARS?) HAS CRUMBLED AND COME APART FROM THE DASH ITSELF. IT STARTED OFF WITH A LITTLE CRUMBLING AND SEPARATION. NOW IT'S MUCH WORSE.THIS TENDS TO FLAP UP AND DOWN IF DRIVING WITH THE WINDOWS DOWN. THIS IS A SAFETY CONCERN I HAVE WITH VISIBILITY. ALSO, THE DOME VANITY LIGHTS COME ON AND OFF BY THEMSELVES IN MOTION AND WHEN THE VEHICLE IS STATIONARY. I WAS TOLD THE CARBON PAD KIT BY THE DEALERSHIP DUE TO THE WIRING HAS SHORTED OUT. ALSO, THE ENGINE CONTROL MODULE SHORTED OUT. THIS IS BEYOND ME HOW THE COMPUTER SHORTED OUT IN A CAR THAT'S ONLY 7 YEARS OLD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER AND COMPUTER READING STILL REGISTERED COOL. GAS WAS SMELLING ALL THOUGH THE CAR AND PROCEEDED TO LEAK FROM UNDER CAR AFTER TOWED AWAY. AT THE DEALERSHIP, THE CAR HAD GAS LEAKING UNDER IT ON THE GROUND WHEN I WENT TO RETRIEVE ITEMS OUT OF CAR. DEALERSHIP SAID IT WOULD COST 36,000. PLUS TO FIX. CAR IS STILL SITTING AT DEALERSHIP WITH NO SOLUTION. I FELT WE WERE FORTUNATE TO GET OUT OF CAR ALIVE BECAUSE I FELT IT COULD HAVE EXPLODED. DEALERSHIP SAYS IT WAS WATER PUMP, BUT ENGINE WAS NEVER TORN DOWN TO DETERMINE THAT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WHEN I PURCHASED THE VEHICLE FROM VAN BUICK/GMC IN SCOTTSDALE, ARIZONA THEY ASSURED THAT THEY REPAIRED THE VEHICLE, ITS RECALLS, AND WINDSHIELD. UPON LEAVING THE DEALERSHIP, A COUPLE OF WEEKS LATER, THE SERVICE ENGINE LIGHT COMES ON AND THE CODES I RECEIVED FROM AUTOZONE REFLECT AIRBAG AND FUEL DELIVERY SYSTEM ERRORS. ALTHOUGH THE AIRBAG LIGHT IS NOT ON INSIDE OF THE CABIN, THE DASHBOARD IS STARTING TO LIFT ON THE PASSENGER SIDE WHERE THE AIRBAG IS. ALSO THE REAR SEAT CHILD SEAT ANCHORS DO NOT EXIST. THEY ARE NOT PRESENT IN THE VEHICLE AND I HAVE 2 SMALL CHILDREN I TRANSPORT DAILY. ALMOST DAILY, THE ENGINE WILL STALL OR LAG AND I CAN HEAR WHINING COMING FROM THE REAR PASSENGER BACK SEAT WHERE THE FUEL PUMP IS. I'M AFRAID THAT THE SMELL OF GASOLINE AND THAT SOUND MEANS I HAVE A FAULTY FUEL PUMP. IT STALLS WHEN RUNNING AND WHEN SITTING IDLE. IT'S WORSE AT AN IDLE. IT STALLS OR STUTTERS DAILY. I'M AFRAID THESE 3 THINGS WHICH I'VE SEEN ON RECALL LISTS RELATED TO THIS TYPE OF CAR WERE SEVERELY OVERLOOKED AND ARE A DANGER TO MYSELF AND MY CHILDREN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
HELLO I JUST BOUGHT A CAR RECENTLY AND IT IS A 2010 JAGUAR XF BUILT IN JUNE 2009. AS I DROVE IT OFF THE LOT I HAD A PROBLEM WITH THE CAR AND REALIZED RECENTLY THAT IT IS A POWER STEERING PROBLEM. I SEARCHED ONLINE FOR ANY RECALLS AND THERE WAS A RECALL FOR ANY VEHICLES MADE IN JUNE 2009 AND MY CAR WAS MADE IN JUNE 2009. IT DOES NOT SAY IN THE JAGUAR SYSTEM THAT MY SPECIFIC VEHICLE WAS RECALLED. HOWEVER I FEEL THAT MY VEHICLE SHOULD HAVE BEEN RECALLED AS IT WAS SOMETHING THAT MAY HAVE BEEN MISSED. I FIND IT VERY COINCIDENTAL THAT MY VEHICLE IS HAVING AN EXACT SAME PROBLEM AS THE ONE THAT WAS RECALLED AND THE RECALL DATE IS FOR THE DATE THAT MY VEHICLE WAS BUILT. I HAVEN'T DRIVEN THE VEHICLE SINCE I BOUGHT IT BECAUSE IT IS A SAFETY ISSUE AND I WILL BE TOWING IT INTO A DEALERSHIP SHOP TOMORROW. AND REGARDLESS OF IF IT IS A MAJOR PROBLEM OR A MINOR PROBLEM, ITS A SAME PROBLEM AS THE ONES THAT WERE RECALLED. IT SAID POSSIBILITIES OF NOT GETTING THIS FIXED IS FIRE UNDER THE HOOD AND I DEFINITELY DON'T WANT THAT NOR FOR ANY OTHER JAGUAR XF 2010 DRIVERS OUT THERE. THIS IS THE RECALL NUMBER I FOUND ONLINE: 11V168000. PLEASE HELP ME RESOLVE THIS ISSUE AND TO MAKE SURE THAT IT GETS RECALLED AND THAT THE SAFETY OF MY CAR IS RIGHT AND UP TO DATE! VERY RESPECTFULLY, //SIGNED// [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2010 Jaguar XF equipped with Lionhart tires, Tire Line: Lionclaw, Tire Size: 245/35/ZR20, DOT Number: Not Available. The contact stated that while driving at approximately 80-84 MPH, the passenger's side rear tire had a blowout, causing the passenger side rear rim to crack. Additionally, the passenger's side front rim was cracked. There was no impact to the passenger's side front rim that could have caused it to crack. The contact was able to pull over and replace the passenger's side rear tire with a spare tire. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN not available. Consumer stated blowout happen 4 days after purchasing brand new tires.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 NEAR OAK PARK, ILL. AND LAST, AND MOST FRIGHTENING SLIPPING INTO A PARKING SPACE ON THE 7TH. LEVEL OF THE PARKING GARAGE FACING MARSHALL FIELD IN DOWNTOWN ,CHICAGO. IN THIS LAST SITUATION THE REAR WHEELS SPUN AND SCREECHED WHILE I WAS PRESSING THE BRAKE PEDAL AS FIERCELY AS I COULD. I CAME TO JUST A FEW INCHES OF THE RETAINING WALL. I TOOK THE CAR TO THE DEALER WHO MAINTAINED THAT THE CAR HAD BEEN TEST DRIVEN AND COMPUTER TESTED WITHOUT DETECTION OF A RE-OCCURRENCE. THE DEALER FURTHER ADVISED THAT THE COMPUTER TEST RESULTS WERE SENT TO JAGUAR AND REPORTED BACK THAT THE JAGUAR PEOPLE HAD NEVER HAD ANY SIMILAR REPORTS. THE DEALER ASKED THAT I RETRIEVE THE CAR AS NO PROBLEM WAS DETECTED. I BELIEVE THIS CAR HAS SERIOUS ELECTRONIC OR RELATED PROBLEMS AS REGARDS THE CONNECTION BETWEEN BRAKING ACTION AND TRANSMISSION GOING INTO NEUTRAL AFTER THE BRAKES ARE APPLIED. A FEW MONTHS BEFORE THE ENTIRE ELECTRONICS ON THE DASH BOARD HAD TO BE REPLACED AS THE SCREEN MONITOR WENT DEAD. I DO NOT IN MY LAYMAN'S MIND KNOW WHETHER THERE IS ANY CONNECTION BETWEEN THESE TWO ISSUES. IN ANY EVENT I REFUSED TO GO BACK INTO THAT CAR. I ASKED THE DEALER TO TAKE IT BACK AND I WAS OFFERED $ 36,000 FOR THE CAR. I PAID $ 59,674 FOR IT JUST A YEAR OR SO BEFORE. SOMEONE I KNOW SUGGESTED THAT I COULD HAVE GOTTEN SOMEWHAT MORE BY SELLING IT PRIVATELY , BUT I DID NOT WANT TO HAVE IT ON MY CONSCIENCE SELLING A DANGEROUS VEHICLE.. THE DEALER BOUGHT IT WITH 3670 MILES ON THE ODOMETER. ACCORDING TO THE DOCUMENT, THE CONSUMER STATED THE VEHICLE WOULD ACCELERATE WHEN COMING TO A STOP. UPDATED IVOQ 01/19/11 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE LEATHER DASHBOARD ON MY 2010 JAGUAR XF HAS BEGUN TO SEPARATE FROM ITS BASE. THIS CAUSES PARTIAL OBSTRUCTION AND VISIBILITY OF THE FRONT WINDSHIELD. DUE TO RIPPLES AND BULGES NOW APPARENT IN THE LEATHER THE DASH IS NO LONGER ABLE TO ABSORB LIGHT PROPERLY RESULTING IN LARGE AMOUNTS OF GLARE MAKING DRIVING DANGEROUS, ESPECIALLY ON SUNNY DAYS. MY VEHICLE IS STORED IN THE GARAGE AND NOT DRIVEN DURING WINTER MONTHS. ALTHOUGH IT IS 2010 IT ONLY HAS 15000 MILES ON IT. THE BULGES AND RIPPLES ON THE TOP OF THE DASHBOARD ARE A RESULT OF DEFECTS IN THE BONDING AGENT USED BY JAGUAR. THEY ACKNOWLEDGE THAT THIS IS A PROBLEM AT THE DEALER. JAGUAR CANADA HAS OFFERED TO PAY FOR 50% OF THE COST TO REPLACE THE DASHBOARD INDICATING THEY TOO KNOW THIS IS A PROBLEM. JAGUAR SHOULD BE ASKED TO RECALL ALL VEHICLES WITH WITH THIS ISSUE AND REPLACE THE DASH AT NO COST TO THE OWNER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
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