RoadVitals

2002 Jaguar XJ8

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 9, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Jaguar XJ8, most frequently naming the brakes, engine and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Engine133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)
Filed Mar 9, 2016

LET ME BEGIN BY SAYING OUR CAR IS DRIVEN BY MY GIRLFRIEND WHO LITERALLY DRIVES LIKE A GRANDMA. FIRST THING THAT HAPPENED IS OUR TRANSMISSION WENT OUT AT APPROX 95,000 MILES. WE WERE TOLD THAT THIS IS COMMON FOR OUR CAR SO WE LUMPED IT AND PAID FOR ANOTHER TRANSMISSION. AFTER THIS IT WAS THE REAR MAIN SEAL AND THE UPPER OIL PAN GASKET WHICH WAS LEAKING SO WE HAD THAT REPLACED. EVEN BEFORE THAT WE USED TO GET A "COOLANT LOW" MESSAGE REGARDLESS OF THE AMOUNT OF COOLANT IN THE CAR. TURNS OUT THE COOLANT PROBLEM WAS WAY WORSE THAN THE TRANSMISSION. AT LEAST THE TRANNY WORKED AFTER PAYING FOR IT. THE ENGINE COOLANT PROBLEM HAS BEEN PASSED FROM ONE MECHANIC TO ANOTHER TOTALING 4 DIFFERENT ONES NOW. WE HAVE REPLACED THE ELECTRIC RADIATOR FANS, WATER PUMP AND THERMOSTAT. WE THOUGHT THERE COULD BE NOTHING ELSE WRONG. THEN ON OUR WAY OUT OF TOWN THE OTHER DAY WE SAW THE COOLANT MESSAGE AGAIN. WE ALWAYS STOP AND CHECK AND THIS TIME THERE WAS SOME FLUID LEAKING FROM THE RESERVOIR. BEFORE WE COULD GET IT BACK TO A MECHANIC, THE RESERVOIR EXPLODED AND THE LOWER SECTION COMPLETELY BLEW APART. WE NOW HAD THE RESERVOIR REPLACED AND THE WHOLE COOLING SYSTEM PRESSURE TESTED. WE AGAIN THOUGHT THERE CAN'T POSSIBLY BE ANYTHING ELSE WRONG. WELL TODAY THE DREDDED MESSAGE CAME BACK ON, "COOLANT LOW!!" WE ARE FINANCIALLY AND PERSONALLY SPENT AND HAVE NO RECOURSE. BY THE WAY ALL THIS HAPPENED IN A 6 MONTH PERIOD. ANY HELP WOULD BE APPRECIATED.

NHTSA ID
10845741
Incident
Mar 1, 2016
Mileage
115,000 mi
Brakes
Filed Sep 27, 2004

BRAKES CONTINUALLY SCREECH AND GRIND DESPITE 70% OF BRAKE PAD REMAINING//FAILURE NOT CORRECTED. *AK

NHTSA ID
10093160
Incident
Sep 27, 2004
Mileage
10,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar XJ8 by model year
YearComplaintsRecallsInvestigationsIssue Index
2008000—
2006400—
2005600—
2004541044.6
2003310—
2002Viewing210—
2001131037.8
1999111039.6
1998831040.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.