RoadVitals

2007 Jaguar Xkr

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 27, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 9, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Jaguar Xkr, most frequently naming the driver assistance, electrical and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance133.3%
  • Electrical133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V199000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

May 9, 2007
277 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE BRAKE SERVO VACUUM SUPPLY HOSE MAY HAVE BEEN MIS-ROUTED DURING ASSEMBLY. THIS CONDITION MAY BRING THE PIPE TOO CLOSE TO THE EXHAUST GAS RECIRCULATION (EGR) VALVE AND ATTACHMENTS ON THE EXHAUST MANIFOLD.
The risk: IN THE CASE OF A CONTACT CONDITION, THE BRAKE VACUUM HOSE MAY MELT LEADING TO A LOSS OF BRAKE ASSISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THE BRAKE VACUUM HOSE ROUTING AND ADJUST AS NECESSARY. THE HOSE WILL BE REPLACED IF THERE ARE SIGNS OF DAMAGE. THE RECALL BEGAN ON MAY 25, 2007. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR CARS LTDManufacturer number J003View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Nov 27, 2008

I PURCHASED A BRAND NEW JAGUAR XKR CONVERTIBLE FROM MY LOCAL JAGUAR DEALER ON 1ST AUGUST 2007. SHORTLY AFTERWARDS, WHILST DRIVING ON THE MOTORWAY I ACCELERATED TO OVERTAKE A CAR IN THE MIDDLE LANE. WHEN I RELEASED MY FOOT FROM THE ACCELERATOR, THE CAR CONTINUED TO GO FAST. IT WOULD NOT SLOW DOWN. I APPLIED THE BRAKES AND THE CAR MOMENTARILY APPEARED TO SLOW DOWN BUT THE SHEER POWER OF THE ENGINE CONTINUED TO MAKE THE CAR GO FASTER. THE ONLY WAY I COULD STOP THE CAR, WAS TO PUT THE GEARSTICK INTO PARK AND PRESS THE START/STOP BUTTON. I TOOK THE CAR BACK TO THE DEALERS AND THEY SAID THERE WAS NOTHING WRONG WITH IT BUT THEY RESET THE COMPUTER. THIS SAME PROBLEM HAS HAPPENED ON A FEW OCCASIONS. THE LAST TIME WAS ON 16TH JANUARY 2008 WHICH WAS THE LAST TIME I DROVE THE CAR. THE CAR WENT BACK TO THE DEALERS AND THAT IS WHERE IT REMAINS SOME 10 MONTHS LATER .I HAVE 3 WITNESSES INCLUDING MY WIFE AND A TRAFFIC COP WHO WERE BOTH IN THE CAR ON SEPARATE OCCASIONS. I HAD A MEETING WITH JAGUAR CARS UK AND THE DEALERS BACK IN AUGUST, BUT THEY FAILED TO PROVE ANYTHING. A COURT CASE IS ARRANGED FOR 7TH AND 8TH JANUARY 2009. *TR

NHTSA ID
10249985
Incident
Jan 16, 2008
Mileage
3,500 mi
ElectricalPowertrain (other)
Filed Jun 15, 2008

MY WIFE AND I NEARLY SUFFERED A FATAL ACCIDENT OWING TO WHAT TURNED-OUT TO BE A KNOWN DEFECT IN THE JAGUAR MOTOR MANAGEMENT SOFTWARE RESIDENT IN OUR AND LIKELY EVERY 2007 AND LATER SUPERCHARGED JAGUAR ENGINE. OUR AUTOMOBILE, WITH 2800 MILES ON THE ODOMETER, WITHOUT WARNING WENT FROM ACCELERATING INTO THE IDLE MODE AND THEN REMAINED UNRESPONSIVE TO THROTTLE INPUT PLACING THE AUTOMOBILE IN A DEADLY 'T-BONE,' FORTUNATELY, THE DRIVER OF THE LINCOLN SUV (I CAN STILL SEE THE GRILL IN THE PASSENGER WINDOW AND HEAR MY WIFE'S SCREAMS), MANAGED TO STOP HIS VEHICLE JUST INCHES FROM THE PASSENGER DOOR. JAGUAR CALLS THE CONDITION THAT DISABLED THE CAR WITHOUT WARNING ITS "LIMP MODE." THE 'LIMP MODE' WAS FURTHER DESCRIBED BY THE DEALER AND A REPRESENTATIVE OF JAGUAR MANAGEMENT AS 'A MEANS OF PROTECTING A DRIVE-BY-WIRE ENGINE FROM DAMAGE.' SUBSEQUENT CORRESPONDENCE AND INCREDIBLY UNPRODUCTIVE AND ILL-INFORMED WITH CONVERSATIONS WITH JAGUAR OFFICIALS IN NEW JERSEY REVEALS THAT WHILE THEY TOO KNOW THIS CONDITION EXISTS THEY INTEND TO DO ABSOLUTELY NOTHING ABOUT IT UNLESS A CUSTOMER COMPLAINS. GIVEN ALL THE ABOVE AND A GREAT DEAL MORE, I REQUEST ODI, IN THE INTERESTS OF AMERICAN PUBLIC SAFETY AND TO ENFORCE CORPORATE INTEGRITY AND RESPONSIBILITY LAWS; REQUIRE JAGUAR TO CONDUCT A PUBLIC, IMMEDIATE RECALL AND PERMANENT REPAIR OF ALL VEHICLES EQUIPPED WITH THE DEFECTIVE SOFTWARE, AND FURTHER, THAT JAGUAR BE REQUIRED TO CERTIFY IN WRITING TO EVERY OWNER AND PERSPECTIVE BUYER A PERMANENT FIX TO THE PROBLEM HAS BEEN MADE AND THAT JAGUAR WILL REMAIN ACCOUNTABLE FOR ENSURING SUCH FOR THE LIFE OF THE VEHICLE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. I HAVE A GREAT DEAL OF INCREDIBLE DOCUMENTATION ON THE INCIDENT AND SUBSEQUENT DISCUSSIONS WITH JAGUAR OFFICIALS. I LOOK FORWARD TO WORKING WITH ODI TO QUICKLY AND PERMANENTLY RESOLVE IT. *TR

NHTSA ID
10231062
Incident
Mar 25, 2008
Mileage
2,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xkr by model year
YearComplaintsRecallsInvestigationsIssue Index
2011000—
2010300—
2007Viewing210—
2004010—
2003010—
2002310—
2001210—
2000010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.