RoadVitals

2002 Jaguar Xkr

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 16, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Jaguar Xkr, most frequently naming the brakes, body & structure and airbags categories. 1 safety recall has been issued covering this model year; and 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes225.0%
  • Body & structure112.5%
  • Airbags112.5%
  • Interior & seats112.5%
  • Seat belts112.5%
  • Steering112.5%
  • Fuel system112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Dec 16, 2010

2002 JAGUAR XKR. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE DRIVER AND PASSENGER HEAD RESTS DID NOT GO UP OR DOWN AND THEY WERE SUPPOSED TO GO DOWN UNDER POWER. WHEN THE TOP WAS RAISED OR LOWERED, THE PASSENGER HEAD REST WAS TOO HIGH TO PROTECT THE OCCUPANT. *JB

NHTSA ID
10371403
Incident
Dec 1, 2010
BrakesFuel systemInterior & seats
Filed Jun 4, 2008
1 injury reported

SOME THING SHOULD BE DONE WHILE DRIVING MY 2003 JAGUAR XKR CONVERTIBLE ONE NIGHT AT HIGHWAY SPEED WITH THE TOP DOWN, THE HYDRAULIC FLUID FROM THE CONVERTIBLE TOP STARTED LEAKING FROM THE CENTER LOCK DOWN MECHANISM ON THE WINDSHIELD FRAME. AT FIRST I THOUGHT IT WAS SOMETHING FROM THE OUTSIDE. SO I WIPED MY FACE WITH MY HAND AND HEN FELT AN OILY SUBSTANCE ALL OVER. I STARTED TO PAID CLOSER ATTENTION TO THE WINDSHIELD AND DID NOT SEE ANYTHING ON THE GLASS. I SLOWED THE CAR IN AN ATTEMPT TO FIGURE OUT WHAT WAS HAPPENING. SINCE IT WAS AT NIGHT, IT WAS DIFFICULT TO ASCERTAIN WHERE THE OILY SUBSTANCE WAS COMING FROM. I PLANNED ON GETTING OFF AT THE NEXT EXIT. BUT BEFORE I COULD REACH THE NEXT EXIT MY EYES STARTED BURNING BECAUSE OF THE OVERSPRAY OF THE OILY SUBSTANCE. I QUICKLY PULLED ONTO THE SHOULDER WITH MY EYES STINGING AND BARELY OPEN. AS I SHIFTED THE CAR INTO PARK I FELT A DROP HIT THE BACK OF MY HAND THAT IS WHEN I NOTICED THE HYDRAULIC FLUID LEAKING FROM THE WINDSHIELD FRAME. THE COVER FOR THE LOCK MECHANISM/ LIGHT ASSEMBLY, AS WE WERE DRIVING AT SPEED THE OIL TURNED INTO A FINE MIST AND WAS SPRAYING ALL OVER ME AND ALL OVER THE CAR .ONCE THE CAR WAS STOPPED IT POOLED ON THE COVER UNTIL IT DRIPPED ONTO THE CENTER CONSOLE. NEEDLESS TO SAY THIS COULD HAVE BEEN A SEVERE PROBLEM AS IT IS A FLAMMABLE AND TOXIC LIQUID THAT I WAS COVERED IN; VEHICLE WAS TAKEN TO A JAGUAR DEALERSHIP IN TIMONIUM MD. WHERE THEY DISCOVERED THE PLASTIC HYDRAULIC LINE HAD RUPTURED, I CONTACTED THE MANUFACTURER. AND AFTER MONTH THEY DIDN'T FEEL THERE WAS A PROBLEM AND I SHOULD PAID THE $1,500.00 FOR IT REPAIR AND THAT WASN'T ANY REPAIR TO INTERIOR THAT I STILL NEED TO HAVE TAKEN CARE OF . I CANT IMAGE WHY THEY WOULD USE PLASTIC HYDRAULIC(A FLAMMABLE LIQUID ' THANK GOD I DON'T SMOKE ) LINES INSIDE THE CAR , BUT METAL HYDRAULIC LINES UNDER THE HOOD ??? *TR

NHTSA ID
10229949
Incident
May 4, 2008
Mileage
35,000 mi
AirbagsBody & structureBrakes+1 more
Filed Jan 22, 2007
Crash reported1 injury reported

COMPLETETED A TURN FROM OFF RAMP AND DRIVING STRAIGHT WITH A SPEED OF APPROXIMATELY 35 MILES PER HOUR WHEN VEHICLE LOST STEERING CONTROL AND BRAKING POWER. INPUTS TO THE STEERING AND BRAKING HAD NO EFFECT ON CHANGING VEHICLE COURSE AND/OR SPEED. THE VEHICLE SUBSEQUENTLY IMPACTED A GUARD RAIL AND WAS THEN HIT BY A SEMI TRUCK. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. ROAD CONDITIONS WERE DRY AND THE ACCIDENT OCCURED DURING THE AFTERNOON. INJUIRES TO MYSELF INCLUDED A 2 INCH LACERATION TO THE TOP OF MY HEAD TREATED WITH STAPLES, A BROKEN LEFT CLAVICLE, FRACTURED LEFT RIBS, AND FACIAL BRUISING. I WAS TRAPPED IN THE VEHICLE BECAUSE BOTH DOORS COULD NOT BE OPENED BECAUSE THEY WERE JAMMED BY IMPACT FORCES. I HAD JAGUAR'S MAIN CUSTOMER SERVICE CONTACTED REQUESTING AN ENGINEERNG INVESTIGATION BUT WAS TOLD THAT IT IS NOT SUPPORTED AND WAS DEFERRED TO MY INSURANCE COMPANY. *NM

NHTSA ID
10179387
Incident
Jan 18, 2007
Mileage
84,600 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xkr by model year
YearComplaintsRecallsInvestigationsIssue Index
2011000
2010300
2007210
2004010
2003010
2002Viewing310
2001210
2000010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.