FUEL SYSTEM, GASOLINE
2002 Jaguar Xkr
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 3 NHTSA owner-reported complaints for the 2002 Jaguar Xkr, most frequently naming the brakes, body & structure and airbags categories. 1 safety recall has been issued covering this model year; and 14 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes225.0%
- Body & structure112.5%
- Airbags112.5%
- Interior & seats112.5%
- Seat belts112.5%
- Steering112.5%
- Fuel system112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
2002 JAGUAR XKR. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE DRIVER AND PASSENGER HEAD RESTS DID NOT GO UP OR DOWN AND THEY WERE SUPPOSED TO GO DOWN UNDER POWER. WHEN THE TOP WAS RAISED OR LOWERED, THE PASSENGER HEAD REST WAS TOO HIGH TO PROTECT THE OCCUPANT. *JB
- NHTSA ID
- 10371403
- Incident
- Dec 1, 2010
SOME THING SHOULD BE DONE WHILE DRIVING MY 2003 JAGUAR XKR CONVERTIBLE ONE NIGHT AT HIGHWAY SPEED WITH THE TOP DOWN, THE HYDRAULIC FLUID FROM THE CONVERTIBLE TOP STARTED LEAKING FROM THE CENTER LOCK DOWN MECHANISM ON THE WINDSHIELD FRAME. AT FIRST I THOUGHT IT WAS SOMETHING FROM THE OUTSIDE. SO I WIPED MY FACE WITH MY HAND AND HEN FELT AN OILY SUBSTANCE ALL OVER. I STARTED TO PAID CLOSER ATTENTION TO THE WINDSHIELD AND DID NOT SEE ANYTHING ON THE GLASS. I SLOWED THE CAR IN AN ATTEMPT TO FIGURE OUT WHAT WAS HAPPENING. SINCE IT WAS AT NIGHT, IT WAS DIFFICULT TO ASCERTAIN WHERE THE OILY SUBSTANCE WAS COMING FROM. I PLANNED ON GETTING OFF AT THE NEXT EXIT. BUT BEFORE I COULD REACH THE NEXT EXIT MY EYES STARTED BURNING BECAUSE OF THE OVERSPRAY OF THE OILY SUBSTANCE. I QUICKLY PULLED ONTO THE SHOULDER WITH MY EYES STINGING AND BARELY OPEN. AS I SHIFTED THE CAR INTO PARK I FELT A DROP HIT THE BACK OF MY HAND THAT IS WHEN I NOTICED THE HYDRAULIC FLUID LEAKING FROM THE WINDSHIELD FRAME. THE COVER FOR THE LOCK MECHANISM/ LIGHT ASSEMBLY, AS WE WERE DRIVING AT SPEED THE OIL TURNED INTO A FINE MIST AND WAS SPRAYING ALL OVER ME AND ALL OVER THE CAR .ONCE THE CAR WAS STOPPED IT POOLED ON THE COVER UNTIL IT DRIPPED ONTO THE CENTER CONSOLE. NEEDLESS TO SAY THIS COULD HAVE BEEN A SEVERE PROBLEM AS IT IS A FLAMMABLE AND TOXIC LIQUID THAT I WAS COVERED IN; VEHICLE WAS TAKEN TO A JAGUAR DEALERSHIP IN TIMONIUM MD. WHERE THEY DISCOVERED THE PLASTIC HYDRAULIC LINE HAD RUPTURED, I CONTACTED THE MANUFACTURER. AND AFTER MONTH THEY DIDN'T FEEL THERE WAS A PROBLEM AND I SHOULD PAID THE $1,500.00 FOR IT REPAIR AND THAT WASN'T ANY REPAIR TO INTERIOR THAT I STILL NEED TO HAVE TAKEN CARE OF . I CANT IMAGE WHY THEY WOULD USE PLASTIC HYDRAULIC(A FLAMMABLE LIQUID ' THANK GOD I DON'T SMOKE ) LINES INSIDE THE CAR , BUT METAL HYDRAULIC LINES UNDER THE HOOD ??? *TR
- NHTSA ID
- 10229949
- Incident
- May 4, 2008
- Mileage
- 35,000 mi
COMPLETETED A TURN FROM OFF RAMP AND DRIVING STRAIGHT WITH A SPEED OF APPROXIMATELY 35 MILES PER HOUR WHEN VEHICLE LOST STEERING CONTROL AND BRAKING POWER. INPUTS TO THE STEERING AND BRAKING HAD NO EFFECT ON CHANGING VEHICLE COURSE AND/OR SPEED. THE VEHICLE SUBSEQUENTLY IMPACTED A GUARD RAIL AND WAS THEN HIT BY A SEMI TRUCK. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. ROAD CONDITIONS WERE DRY AND THE ACCIDENT OCCURED DURING THE AFTERNOON. INJUIRES TO MYSELF INCLUDED A 2 INCH LACERATION TO THE TOP OF MY HEAD TREATED WITH STAPLES, A BROKEN LEFT CLAVICLE, FRACTURED LEFT RIBS, AND FACIAL BRUISING. I WAS TRAPPED IN THE VEHICLE BECAUSE BOTH DOORS COULD NOT BE OPENED BECAUSE THEY WERE JAMMED BY IMPACT FORCES. I HAD JAGUAR'S MAIN CUSTOMER SERVICE CONTACTED REQUESTING AN ENGINEERNG INVESTIGATION BUT WAS TOLD THAT IT IS NOT SUPPORTED AND WAS DEFERRED TO MY INSURANCE COMPANY. *NM
- NHTSA ID
- 10179387
- Incident
- Jan 18, 2007
- Mileage
- 84,600 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Attachment.
ELECTRICAL SYSTEM
Attachment.
ELECTRICAL SYSTEM
Attachment.
ELECTRICAL SYSTEM
18C - New face of InControl Touch Pro and 18C software improvements
EQUIPMENT
InControl Touch Pro phase 4 customer letter
ELECTRICAL SYSTEM
A customer may report "Hood Open" message displays on IP with hood closed.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.