RoadVitals

2019 Jayco Fifth Wheel Pinnacle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Mar 7, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2019 Jayco Fifth Wheel Pinnacle, most frequently naming the body & structure, other / unspecified and suspension categories. 3 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Other / unspecified133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V425000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
19V173000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Mar 5, 2019
1,660 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco North Point and Pinnacle fifth wheel trailers equipped with Carefree Altitude Series awnings. The awning circuit incorrectly has a 15amp fuse instead of a 5amp one.
The risk: In the event of a short circuit, the incorrect fuse can increase the risk of a fire.
The remedy: Jayco has notified owners, and dealers will replace the 15amp fuse with a 5amp fuse, free of charge. The recall began on March 22, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901428.
Jayco, Inc.Manufacturer number 9901428View on NHTSA.gov
18V364000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY

Jun 1, 2018
612 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
The risk: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
The remedy: Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.
Jayco, Inc.Manufacturer number 9901385View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Mar 7, 2024

The contact owns a 2019 Jayco Pinnacle. The contact stated that the frame where the pin box connects to the 5th wheel hitch was built in a way that caused damage to the side wall of the fiberglass. The side wall area began to fracture. The RV was taken to the dealer where it was confirmed that the frame nearby the pin box was built in a way that caused additional damages and was a known issue. The contact was informed that a TSB with NHTSA ID Number: 10208077 (Structure) had the same failure, however, the repair was not covered. The contact was also informed that the additional damage to the side wall was not covered. The RV had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 12,000.

NHTSA ID
11576070
Incident
Dec 7, 2023
Mileage
12,000 mi
Other / unspecified
Filed Sep 23, 2021

The contact owns a 2019 Jayco Pinnacle. The contact received a notification for NHTSA Campaign Number: 21V425000 (Equipment). The dealer had been notified about the recall; however, the contact was informed that parts were not yet available for the recall repair. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11434013
Incident
Aug 21, 2021
Suspension
Filed Sep 20, 2021

The contact owns a 2019 Jayco Pinnacle. The contact noticed that the shackles and leaf spring was fractured and failed. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to provide a diagnostic test. The vehicle was taken to an independent mechanic where the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.

NHTSA ID
11433579
Incident
Aug 19, 2021
Mileage
8,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-025

LATCHES/LOCKS/LINKAGES

Baggage doors may leaking due to incorrect O-ring installed in handle

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel Pinnacle by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024010—
2023010—
2022030—
2021040—
2020520—
2019Viewing330—
2018120—
20171420—
2016200—
2015220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.