RoadVitals

2015 Jayco Fifth Wheel Pinnacle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 22, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 17, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Jayco Fifth Wheel Pinnacle, most frequently naming the suspension and tires & wheels categories. 2 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V091000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Feb 17, 2020
146 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2013-2015 Fifth Wheel Seismic and 2015 Pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.
The risk: The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began March 11, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.
Jayco, Inc.Manufacturer number 9901506View on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jun 22, 2020

TL* THE CONTACT OWNS A 2019 FORD F-350 WHICH WAS USED TO HAUL A 2015 JAYCO PINNACLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V091000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BISH'S RV OF CHEYENNE (6102 US HIGHWAY 30, CHEYENNE, WY 82001, (307) 634-8457) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11330101
Incident
Mar 17, 2020
Tires & wheels
Filed Dec 5, 2019

TL* THE CONTACT OWNS A 2015 JAYCO PINNACLE RV EQUIPPED WITH LIONSHEAD CASTLE ROCK ST TIRES, SIZE: 235/85R16 MLR66 (NA). WHILE DRIVING 65 MPH, A BYSTANDER NOTICED SWELLING (BUBBLES) AROUND ALL FOUR TIRES OF THE RV. THE CONTACT WAS INFORMED AND STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KETELSEN RV (1500 KETELSEN DR, HIAWATHA, IA 52233, (319) 377-8244) WHERE IT WAS INSPECTED AND CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 72,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 300. THE VIN AND DOT NUMBER WERE UNKNOWN.

NHTSA ID
11287082
Incident
May 11, 2018
Mileage
72,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel Pinnacle by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024010—
2023010—
2022030—
2021040—
2020520—
2019330—
2018120—
20171420—
2016200—
2015Viewing220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.