RoadVitals

2020 Jayco Travel Trailer Jay Flight Slx

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 6, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 17, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2020 Jayco Travel Trailer Jay Flight Slx, most frequently naming the body & structure and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V184000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Mar 17, 2021
18,636 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk: A gas leak can increase the risk of a fire.
The remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Jayco, Inc.Manufacturer number 9901566View on NHTSA.gov
20V238000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Apr 28, 2020
1,641 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020 Jay Flight SLX Travel Trailers manufactured in the Idaho facility. The propane supply hose connection to the refrigerator may be improperly tightened, possibly resulting in a propane leak.
The risk: A propane leak can increase the risk of an explosion or fire.
The remedy: Jayco will notify owners, and dealers will conduct a leak test at the refrigerator connections, repairing them as necessary, free of charge. The recall began May 13, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901509.
Jayco, Inc.Manufacturer number 9901509View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 6, 2021
Fire reported

The contact owns a 2020 Jayco Jay Flight SLX RV. The contact stated their RV was parked at a campsite, when the contact was attempting to light their stove, it failed to light the stove so the contact turned off the stove. Propane tanks were full and the contact checked the refrigerator when the contact noticed smoke coming from the cabinet above the refrigerator. The contact stated someone from the outside of the RV stated they saw fire coming from the vent from the top of the roof. The contact had extinguished the fire with water and a fire extinguisher. There were no injuries. There was no fire department report filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 2,000.

NHTSA ID
11423668
Incident
Jul 2, 2021
Mileage
2,000 mi
Body & structure
Filed Oct 21, 2020

WHILE DRIVING DOWN INTERSTATE THE FRONT WINDOW OF THE TRAILER COMPLETELY SHATTERED.

NHTSA ID
11365512
Incident
Sep 29, 2020
Mileage
1,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP 22-046

ELECTRICAL SYSTEM; EQUIPMENT

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”

TSB 21-008

ELECTRICAL SYSTEM

Interior Light of refrigerator was not wired during manufacturing.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

20-003

STRUCTURE

Front window manufactured by LCI is defective - allows water intrusion between the glass and the window from along the lower edge. The area between the window frame and the front wall does not leak. Sealing the defective window prior to receiving new window is imperative to prevent damage to unit. Replace window with another brand of window to ensure no leaks. Jay Flight SLX travel trailers produced out of Idaho facility are affected.. NOT Jay Flight SLX produced in Indiana.

19-039

ELECTRICAL SYSTEM

LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer Jay Flight Slx by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024010—
2023010—
2022240—
2021530—
2020Viewing220—
2019830—
2018410—
2017350—
2016030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.