RoadVitals

2016 Jayco Travel Trailer Octane Super Lite Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 14, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 10, 2016

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2016 Jayco Travel Trailer Octane Super Lite. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Filed Jan 14, 2020

CIRCUIT BOARD FOR HOT WATER HEATER WENT OUT ON BOTH THE GAS AND ELECTRIC. STATIONARY AND DOCKED UP IN AN RV PARK. THE CIRCUIT BOARD IS MADE BY: ZHONGDING THEIR NUMBER IS 91346 B 3415 09245 IT IS IN AN ATWOOD RV WATER HEATER. THEIR P/N IS 91346 I SPOKE WITH THE TECH SUPPORT DIVISION OF ATWOOD AND THEY TOLD ME THERE WAS A LOT OF THESE CIRCUIT BOARDS THAT WERE BAD. BUT DIDN'T KNOW IF THERE WAS A RECALL YET.

NHTSA ID
11299417
Incident
Jan 6, 2020
Mileage
3,700 mi
Body & structureElectrical
Filed Aug 10, 2016

WE BOUGHT A BRAND NEW JAYCO OCTANE SUPER LITE 273 IN MAY 2016.WE PARKED IT IN OUR DRIVEWAY,AND DECIDED TO SPEND THE NIGHT IN IT BECAUSE THE KIDS WERE EXCITED TO USE IT.ABOUT 7 HRS AFTER SETTING IT UP,THE SAME DAY WE BROUGHT IT HOME,THE FURNACE AND AIR CONDITIONER QUIT WORKING(WE WERE TOLD,AFTER GETTING IT FIXED,THAT A HOSE WASN'T ON CORRECTLY, CAUSING IT TO TRIP A RESET BUTTON).AFTER THAT,WE NOTICED A LOT MORE WAS WRONG WITH THIS TRAILER.THE BED FRAME WAS MADE VERY WRONG,A WATER PUMP HOSE WASN'T ON ALL THE WAY,THE POWER BED SAFETY LOCK WASN'T ENGAGED,THE CAULKING AROUND THE OUTSIDE SPEAKERS WASN'T APPLIED RIGHT,AND THE SINK LEAKED.WE TOOK IT BACK TO THE DEALERSHIP WHERE WE BOUGHT IT AND THEY FIXED THE ISSUES.MAYBE A MONTH LATER,WE NOTICED MORE WAS WRONG.THE SHOWER NOW LEAKED,THE USB PORTS QUIT WORKING,AND THERE WERE BUBBLES BULGING OUT ON THE OUTSIDE OF THE TRAILER.ALSO WE NOTICED A PART ON THE ROOF HAD CAME UP.AFTER TAKING IT BACK AGAIN,WE WERE TOLD THAT THE METAL SIDING WASN'T INSTALLED CORRECTLY,AND IT WOULD HAVE TO BE COMPLETELY REPLACED.ALSO THE PART ON THE ROOF HAD CAME UP BECAUSE THE SCREWS THAT HELD IT DOWN,WERE TIGHTENED WAY TO TIGHT CAUSING THE HEADS TO POP OFF.I'M THANKFUL WE WEREN'T TAKING IT ON OUR TRIP WHEN THIS HAPPENED BECAUSE IT MIGHT HAVE CAUSED PARTS OF THE ROOF TO FLY OFF.WE TRIED TALKING TO JAYCO ABOUT THE SAFETY OF THE TRAILER,BUT THEY DIDN'T THINK WE HAD REASON FOR CONCERN.WE TALKED TO THE DEALERSHIP WHICH SEEMS TO HAVE VERY LITTLE DEALINGS WITH US NOW,OTHER THAN FIXING THE ISSUES THROUGH THE WARRANTY.(ALL ISSUES HAPPENED WHILE BEING PARKED IN OUR DRIVEWAY)I DON'T KNOW WHAT TO DO.WE ARE CONCERNED THAT THIS TRAILER ISN'T MADE CORRECTLY AND MAY BE UNSAFE TO TAKE ON THE ROAD.WE DON'T KNOW WHAT OTHER PROBLEMS ARE GOING TO SURFACE IF WE CONTINUE USE IT.WHAT CAN BE DONE TO MAKE SURE THIS TRAILER IS SAFE FOR OUR FAMILY TO TAKE ON VACATIONS?PLEASE HELP.

NHTSA ID
10894773
Incident
May 14, 2016
Mileage
23 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .