RoadVitals

2016 Jayco Travel Trailer Octane Super Lite Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 14, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Jayco Travel Trailer Octane Super Lite, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

WE BOUGHT A BRAND NEW JAYCO OCTANE SUPER LITE 273 IN MAY 2016.WE PARKED IT IN OUR DRIVEWAY,AND DECIDED TO SPEND THE NIGHT IN IT BECAUSE THE KIDS WERE EXCITED TO USE IT.ABOUT 7 HRS AFTER SETTING IT UP,THE SAME DAY WE BROUGHT IT HOME,THE FURNACE AND AIR CONDITIONER QUIT WORKING(WE WERE TOLD,AFTER GETTING IT FIXED,THAT A HOSE WASN'T ON CORRECTLY, CAUSING IT TO TRIP A RESET BUTTON).AFTER THAT,WE NOTICED A LOT MORE WAS WRONG WITH THIS TRAILER.THE BED FRAME WAS MADE VERY WRONG,A WATER PUMP HOSE WASN'T ON ALL THE WAY,THE POWER BED SAFETY LOCK WASN'T ENGAGED,THE CAULKING AROUND THE OUTSIDE SPEAKERS WASN'T APPLIED RIGHT,AND THE SINK LEAKED.WE TOOK IT BACK TO THE DEALERSHIP WHERE WE BOUGHT IT AND THEY FIXED THE ISSUES.MAYBE A MONTH LATER,WE NOTICED MORE WAS WRONG.THE SHOWER NOW LEAKED,THE USB PORTS QUIT WORKING,AND THERE WERE BUBBLES BULGING OUT ON THE OUTSIDE OF THE TRAILER.ALSO WE NOTICED A PART ON THE ROOF HAD CAME UP.AFTER TAKING IT BACK AGAIN,WE WERE TOLD THAT THE METAL SIDING WASN'T INSTALLED CORRECTLY,AND IT WOULD HAVE TO BE COMPLETELY REPLACED.ALSO THE PART ON THE ROOF HAD CAME UP BECAUSE THE SCREWS THAT HELD IT DOWN,WERE TIGHTENED WAY TO TIGHT CAUSING THE HEADS TO POP OFF.I'M THANKFUL WE WEREN'T TAKING IT ON OUR TRIP WHEN THIS HAPPENED BECAUSE IT MIGHT HAVE CAUSED PARTS OF THE ROOF TO FLY OFF.WE TRIED TALKING TO JAYCO ABOUT THE SAFETY OF THE TRAILER,BUT THEY DIDN'T THINK WE HAD REASON FOR CONCERN.WE TALKED TO THE DEALERSHIP WHICH SEEMS TO HAVE VERY LITTLE DEALINGS WITH US NOW,OTHER THAN FIXING THE ISSUES THROUGH THE WARRANTY.(ALL ISSUES HAPPENED WHILE BEING PARKED IN OUR DRIVEWAY)I DON'T KNOW WHAT TO DO.WE ARE CONCERNED THAT THIS TRAILER ISN'T MADE CORRECTLY AND MAY BE UNSAFE TO TAKE ON THE ROAD.WE DON'T KNOW WHAT OTHER PROBLEMS ARE GOING TO SURFACE IF WE CONTINUE USE IT.WHAT CAN BE DONE TO MAKE SURE THIS TRAILER IS SAFE FOR OUR FAMILY TO TAKE ON VACATIONS?PLEASE HELP.

NHTSA ID 10894773 · filed Aug 10, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

WE BOUGHT A BRAND NEW JAYCO OCTANE SUPER LITE 273 IN MAY 2016.WE PARKED IT IN OUR DRIVEWAY,AND DECIDED TO SPEND THE NIGHT IN IT BECAUSE THE KIDS WERE EXCITED TO USE IT.ABOUT 7 HRS AFTER SETTING IT UP,THE SAME DAY WE BROUGHT IT HOME,THE FURNACE AND AIR CONDITIONER QUIT WORKING(WE WERE TOLD,AFTER GETTING IT FIXED,THAT A HOSE WASN'T ON CORRECTLY, CAUSING IT TO TRIP A RESET BUTTON).AFTER THAT,WE NOTICED A LOT MORE WAS WRONG WITH THIS TRAILER.THE BED FRAME WAS MADE VERY WRONG,A WATER PUMP HOSE WASN'T ON ALL THE WAY,THE POWER BED SAFETY LOCK WASN'T ENGAGED,THE CAULKING AROUND THE OUTSIDE SPEAKERS WASN'T APPLIED RIGHT,AND THE SINK LEAKED.WE TOOK IT BACK TO THE DEALERSHIP WHERE WE BOUGHT IT AND THEY FIXED THE ISSUES.MAYBE A MONTH LATER,WE NOTICED MORE WAS WRONG.THE SHOWER NOW LEAKED,THE USB PORTS QUIT WORKING,AND THERE WERE BUBBLES BULGING OUT ON THE OUTSIDE OF THE TRAILER.ALSO WE NOTICED A PART ON THE ROOF HAD CAME UP.AFTER TAKING IT BACK AGAIN,WE WERE TOLD THAT THE METAL SIDING WASN'T INSTALLED CORRECTLY,AND IT WOULD HAVE TO BE COMPLETELY REPLACED.ALSO THE PART ON THE ROOF HAD CAME UP BECAUSE THE SCREWS THAT HELD IT DOWN,WERE TIGHTENED WAY TO TIGHT CAUSING THE HEADS TO POP OFF.I'M THANKFUL WE WEREN'T TAKING IT ON OUR TRIP WHEN THIS HAPPENED BECAUSE IT MIGHT HAVE CAUSED PARTS OF THE ROOF TO FLY OFF.WE TRIED TALKING TO JAYCO ABOUT THE SAFETY OF THE TRAILER,BUT THEY DIDN'T THINK WE HAD REASON FOR CONCERN.WE TALKED TO THE DEALERSHIP WHICH SEEMS TO HAVE VERY LITTLE DEALINGS WITH US NOW,OTHER THAN FIXING THE ISSUES THROUGH THE WARRANTY.(ALL ISSUES HAPPENED WHILE BEING PARKED IN OUR DRIVEWAY)I DON'T KNOW WHAT TO DO.WE ARE CONCERNED THAT THIS TRAILER ISN'T MADE CORRECTLY AND MAY BE UNSAFE TO TAKE ON THE ROAD.WE DON'T KNOW WHAT OTHER PROBLEMS ARE GOING TO SURFACE IF WE CONTINUE USE IT.WHAT CAN BE DONE TO MAKE SURE THIS TRAILER IS SAFE FOR OUR FAMILY TO TAKE ON VACATIONS?PLEASE HELP.

NHTSA ID 10894773 · filed Aug 10, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .