RoadVitals

2017 Jayco Alante

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Oct 6, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 3, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2017 Jayco Alante, most frequently naming the body & structure, brakes and interior & seats categories. 3 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure228.6%
  • Brakes228.6%
  • Interior & seats114.3%
  • Steering114.3%
  • Visibility114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Oct 3, 2019
190 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2016-2017 Alante motorhomes built on Ford F53 chassis. A heat shield may have not have been installed, allowing the hydraulic lines to be exposed to excessive heat.
The risk: Excessive heat can melt hydraulic lines, increasing the risk of a fire.
The remedy: Jayco will notify owners, and dealers will install aftermarket heat shields to the chassis, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903442.
Jayco, Inc.Manufacturer number 9903442View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Apr 2, 2019
4,519 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
The risk: If the wiring in the circuit overheats, it can increase the risk of fire.
The remedy: Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Jayco, Inc.Manufacturer number 9903432View on NHTSA.gov
Jul 27, 2016
1,230 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Alante and Precept motorhomes manufactured October 13, 2014, to June 23, 2016. The affected vehicles have a driver seat that may loosen and detach from the seat base as a result of the seat having been swiveled around.
The risk: If the seat detaches from the seat base while vehicle is being driven, the operator may lose control, increasing the risk of a crash.
The remedy: Jayco has notified owners, and dealers will install a jam nut on top of the seat base nut, free of charge. The recall began on August 16, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903310.
Jayco, Inc.Manufacturer number 9903310View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesInterior & seats
Filed Oct 6, 2025

The contact owns a 2017 Jayco Alante RV built on a 2016 Ford F53 Chassis. The contact stated that there was a design flaw, making it impossible to work on the braking system of the motorhome. While having a routine oil change at the local dealer, the contact was informed that the brake fluid reservoir could not be opened because the brake fluid reservoir was not accessible. The dashboard of the cab was placed directly on top of the brake fluid reservoir cap. The dealer was unable to remove the cap. The contact was informed by the dealer that a hole could be cut int the dashboard to create an access for the brake fluid reservoir cap. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 58,000.

NHTSA ID
11691652
Incident
Jun 20, 2025
Mileage
58,000 mi
Brakes
Filed Sep 10, 2025

See attached document for complaint.

NHTSA ID
11686307
Incident
Jul 18, 2025
Body & structure
Filed Dec 17, 2024

The contact owns a 2017 Jayco Alante RV. The contact stated while driving at an undisclosed speed, the RV was shaking abnormally. The contact stopped and parked the RV and performed an inspection. The contact became aware that the four passenger’s side braces used to connect the body to the subframe of the RV were fractured. In addition, the contact stated that due to the failure, the RV was leaning to the passenger’s side. The contact stated that the dealers had refused to diagnose or repair the RV because of the fiberglass part. The RV had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.

NHTSA ID
11631200
Incident
Jul 17, 2024
Mileage
38,000 mi
Filed Dec 16, 2019

WHEN RUNNING THE REFRIGERATOR, NORCOLD MODEL 1210, ON PROPANE, THE REFRIGERATOR STARTED MAKING A LOUD SOUND AND THE WOOD PANEL ON SIDE OF REFRIGERATOR BECAME VERY HOT, THUS BECOMING A FIRE HAZARD. I TURNED OFF THE PROPANE FOR I WAS FEARFUL OF THE WOOD PANEL BECOMING INFLAMED.

NHTSA ID
11289347
Incident
Aug 10, 2019
Mileage
4,500 mi
Visibility
Filed Jan 3, 2019

WHILE TRAVELING AT HIGHWAY SPEED (65) ENCOUNTERED HEAVY RAINFALL, TURNED WIPERS TO HIGH, WITHIN 3 SWIPES DRIVER SIDE WIPER FLIPS OFF WINDSHIELD ON LEFT, FLIES BACK TO MIDDLE OF WINDSHIELD OF DRIVER SIDE WITHOUT CLEARING WINDOW. WIPER NOW APPEARS TO BE "BROKEN" IN THAT IT ONLY CLEARS TOTAL WINDOW WHILE IN STOPPED POSITION, ANY MOVEMENT FORWARD BY RV STARTS THE FLIP OFF WINDSHIELD. INVESTIGATION SHOWS THE ENTIRE WIPER MECHANISM IS ROTATING ON ITS MOUNTING. THIS PROBLEM APPARENTLY HAPPENED TO THE ALANTE ON THE ORIGINAL TRIP TO BE DELIVERED FOR SALE IN MONTANA. WE WERE TOLD "IT WAS FIXED".

NHTSA ID
11165683
Incident
Dec 20, 2018
Mileage
11,500 mi
Steering
Filed Oct 6, 2017

TL* THE CONTACT OWNS A 2017 JAYCO ALANTE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY VEERED FROM LEFT TO RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT AND THE STEERING NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 720. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11032104
Incident
Mar 30, 2017
Mileage
720 mi
Body & structure
Filed Jul 3, 2017

I SMELLED BURNING RUBBER WHILE DRIVING ON I40 GOING TO ARIZONA FROM CALIFORNIA, I PARKED THE VEHICLE TO A REST STOP. WHEN I INSPECTED THE VEHICLE THE COMPARTMENT/STORAGE FLOORING IS UNEVEN, WHEN I INSPECTED THE UNDERNEATH PART I SAW PLASTIC PARTS MELTED TO THE CATALYTIC CONVERTER, NO FIRE BUT IT CREATED A HOLE 6X6 IN DIAMETER. I EMAILED THE DEALER AND WAITING FOR REPLY, THIS HAPPEN FRIDAY JUNE 30TH 2017.

NHTSA ID
11002764
Incident
Jun 30, 2017
Mileage
200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-042

ENGINE AND ENGINE COOLING

Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.

16-022

ELECTRICAL SYSTEM

JBL radio was to feature Apple Car Play and Android Auto which would allow a phone to connect to the radio - certification process did not happen. To compensate for the lack of this feature, provided a Rand McNally Portable Plug N Play GPS at no charge.

16-016

ELECTRICAL SYSTEM

JBL radio installed does not allow customer to switch on the rear camera while driving - firmware upgrade from vendor is required for this function to work.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Alante by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2024030
2023030
2022030
2021430
2020230
2019140
2018240
2017Viewing730
2016040

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.