RoadVitals

2013 Jayco Jay Flight Swift

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 23, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 30, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Jayco Jay Flight Swift, most frequently naming the body & structure category. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V168000

EQUIPMENT

Apr 30, 2013
2,491 units potentially affected
The defect: Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.
The risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy: Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.
Jayco, Inc.View on NHTSA.gov
12V393000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Aug 3, 2012
300 units potentially affected
The defect: Jayco is recalling certain model year 2012-2013 Jay Flight Swift SLX Travel trailers manufactured from October 24, 2011, through July 3, 2012. These trailers may have oversized bearings installed in the axle. This may cause excessive movement in the wheel hub, causing the bearings to become overheated and worn.
The risk: Overheated and worn bearings may lead to axle failure while driving, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will replace the axle bearings with proper size bearings, free of charge. The recall began on September 5, 2012. Owners may contact Jayco at 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Aug 23, 2017

WHILE PARKED, OUR GRAY WATER TANK BECAME FULL, BUT BEFORE WE COULD GET A CHANCE TO EMPTY IT, THE ENTIRE TANK BROKE FREE FROM THE CAMPER AND FELL TO THE GROUND. THIS HAPPENED JUST HOURS AFTER COMPLETING A 5 HOUR DRIVE ACROSS STATE WITH THE CAMPER. HAD IT BROKEN FREE WHILE ON THE ROAD, IT COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. UPON CONTACTING THEM, JAYCO REFUSED TO COVER ANY PORTION OF REPAIRS, DUE TO BEING OUT OF WARRANTY AND REFUSED TO ACKNOWLEDGE THE POTENTIAL SAFETY HAZARD THIS COULD HAVE BEEN, OR THAT THE TANK FALLING OFF SHOULD NOT HAPPEN UNDER NORMAL CIRCUMSTANCES. INTERNET RESEARCH LED US TO ANOTHER OWNER OF THE SAME MAKE/MODEL/YEAR CAMPER WITH THE SAME ISSUE. HIS WAS UNDER WARRANTY AND THE SERVICE MANAGER REFUSED TO REATTACH THE SAME TANK, CITING A SAFETY ISSUE, AND GOT A NEW TANK APPROVED BY JAYCO BECAUSE THE ORIGINAL TANK (ACCORDING TO THE POST) " ISN'T HOLDING ITS PRE MOLDED FORM AND AS A RESULT DEFORMS AS IT FILLS UP. THIS DEFORMATION ALLOWS IT TO SLIP OUT OF THE L-BRACKETS THAT HOLD IT UP". HERE IS THE LINK TO THAT POST HTTP://WWW.JAYCOOWNERS.COM/FORUMS/F41/2013-JAYFLIGHT-SWIFT-267BHS-PROBLEM-DESIGN-FLAW-15395.HTML

NHTSA ID
11019045
Incident
Aug 10, 2017
Mileage
3,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Jay Flight Swift by model year
YearComplaintsRecallsInvestigationsIssue Index
2014130—
2013Viewing120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.