RoadVitals

2000 Jayco Quest Fw

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 7, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 22, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2000 Jayco Quest Fw, most frequently naming the other / unspecified and electrical categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified266.7%
  • Electrical133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V279001

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 22, 2002
5,830 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, MOTOR HOMES, AND FIFTH WHEEL CAMPERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS, MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
The remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD AT 1-800-767-9101 OR JAYCO AT 1-574-825-0608.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Aug 7, 2006

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE FRESH WATER TANK ON THE FIFTH WHEEL TRAILER FELL OFF AND HIT THE GROUND. THE TANK HAD 15 GALLONS OF WATER IN IT AT THE TIME. THE VEHICLE WAS PULLED OVER AND THE HOSES WERE REMOVED AND THE TANK WAS PLACED IN THE BED OF THE TRUCK. THE DEALERSHIP DETERMINED THE SCREWS FOR THE MAIN SUPPORT BRACKET CAME LOOSE. UPDATED 8/30/2006 - *NM

NHTSA ID
10164825
Incident
Aug 7, 2006
Mileage
45,000 mi
ElectricalOther / unspecified
Filed Aug 5, 2004

THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB

NHTSA ID
10080320
Incident
May 6, 2004

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Quest Fw by model year
YearComplaintsRecallsInvestigationsIssue Index
2002210—
2000Viewing210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.