RoadVitals

2002 Jayco Quest Fw

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 15, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 3, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Jayco Quest Fw, most frequently naming the body & structure and tires & wheels categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Tires & wheels133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V334000

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Dec 3, 2002
719 units potentially affected
The defect: ON CERTAIN 5TH WHEELS, IN EXCESS TOWING CONDITIONS, STRESS CRACKS CAN BEGIN TO OCCUR AT THE CONNECTING POINT BETWEEN THE PIN BOX SIDE PLATE AND THE PIN BOX REAR TUBE CAUSING A POTENTIAL TEARING OF THE PIN BOX SIDE PLATES AND THE REAR PIN BOX TUBE.
The risk: THIS COULD RESULT IN THE UNIT BEING PARTIALLY OR FULLY DETACHED FROM THE TOW VEHICLE, WHICH RESULTING POTENTIAL PROPERTY DAMAGE OR INJURY.
The remedy: DEALERS WILL REINFORCE THE PIN BOX CONNECTING POINT. OWNER NOTIFICATION BEGAN DURING JANUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-877-825-4782.
JAYCO, INC.Manufacturer number RO2175/9901045View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureTires & wheels
Filed Jan 15, 2005

(1) NORMAL TOWING. (2) WELDING FAILURE & METAL FRAME TEARING. (3) ADDITION OF TUBE STEEL SUPPORT TO UNDERSIDE OF FRAME AND PIN BOX. REINFORCEMENT OF WELDS. JAYCO RECALL CAMPAIGN #9901045 APPROVED BY NHTSA. THIS PROBLEM FIX (RECALL) REDUCES NEEDED TOWING CLEARANCE AND WILL MAKE TOWING DANGEROUS ON UNEVEN TERRAIN. *NM

NHTSA ID
10106388
Incident
Jan 1, 2003
Body & structure
Filed Apr 8, 2003

THE PIN BOX SEPARATED FROM THE FIFTH WHEEL TRAILER FRAME (RECALL 9901045). *AK *NLM

NHTSA ID
10015014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Quest Fw by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing210—
2000210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.