RoadVitals

2001 Jeep Cherokee Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
229
Latest Jul 13, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
38
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 4, 2000

What this page shows

Our database holds 229 NHTSA owner-reported complaints for the 2001 Jeep Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 229 · page 1 of 10

Fuel system
Filed Jul 13, 2021
Fire reported

The contact owns a 2001 Jeep Cherokee. The contact stated while driving 10 mph, the vehicle lost motive power without warning and there was smoke coming from the engine. The vehicle was towed to an independent mechanic and diagnosed that the top cylinder was faulty. The vehicle was then towed to a dealer, but the dealer informed the contact that they did not repair vehicles older than 2006 and would only order a part to cover the manifold. The vehicle was not diagnosed nor repaired. The Vin was included in NHTSA Campaign Number: 02V104000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 145,333.

NHTSA ID
11424645
Incident
Jul 6, 2021
Mileage
145,333 mi
Seat belts
Filed Feb 19, 2020

THE STOCK SEAT BELTS LOCATED IN THE REAR SEAT OF THE VEHICLE DO NOT LOCK IN ORDER TO PROPERLY AND SAFELY INSTALL CHILD SAFETY SEATS. THIS IS NOT A ONE TIME THING AS THEY WILL NOT SECURE AFTER BEING FULLY EXTENDED. I HAVE ALREADY CONTACTED A DEALER AFTER FINDING AN OLD RECALL BUT WAS TOLD THEY WOULD NOT FIX AS THEY DIDN'T KNOW WHAT I WAS SPEAKING OF.

NHTSA ID
11310104
Incident
Feb 19, 2020
Body & structure
Filed Jun 26, 2018

CPSC: PURCHASED A SET OF THE ABOVE PISTONS TO REPLACE PISTONS ON A 2001 JEEP CHEROKEE SPORT. THE FIRST SET FAILED ON THE SECOND OPENING CAUSING MINOR VEHICLE DAMAGE TO THE LIFT GATE. THE LOCKING CLIP DID NOT HAVE SUFFICIENT STRENGTH TO HOLD ONTO THE PROVIDED BRACKET. *DT *JS

NHTSA ID
11104408
Incident
Jun 12, 2018
Filed Mar 2, 2018

GAS TANK IS DANGEROUS, JUST LIKE RECALL IVE SEEN. COVER HAS RUSTED AWAY SKID PLATE GONE EXPOSING GAS TANK

NHTSA ID
11075780
Incident
Feb 27, 2018
Mileage
150,000 mi
Engine
Filed Sep 14, 2017

AS WITH MANY OTHER JEEP OWNERS WITH THE 4.0 ENGINE (HUNDREDS THAT I HAVE SEEN) MY 2001 JEEP CHEROKEE'S CYLINDER HEAD CRACKED. MINE WAS AT 117K MILES, AND THE AVERAGE MILEAGE FOR FAILURE SEEMS TO BE 100K - 120K MILES. THIS IS A DEFINITE DESIGN FLAW. MY JEEP WAS WELL MAINTAINED AND SHOULD NOT HAVE HAD A CRACKED CYLINDER HEAD. I ASK NHTSA TO CONTACT CURRENT OWNERS OF JEEP 4.0 ENGINES TO REALLY SEE HOW OFTEN THIS FAULT OCCURS. CHRYSLER SEEMS TO TAKE NO RESPONSIBILITY FOR THIS, WHICH IS WHY I AM ASKING THE NHTSA TO INVESTIGATE.

NHTSA ID
11023480
Incident
Jan 5, 2017
Mileage
117,000 mi
Engine
Filed Jan 7, 2017

IN THE 2000 AND 2001 CHEROKEES WITH THE 4.0 ENGINE HEAD CASTING 0331 CHRYSLER KNEW ABOUT THE CYLINDER HEADS CRACKING. IN 2002 THEY CONTRACTED WITH TUPY MANUFACTURING IN BRAZIL TO REMAKE THE HEAD CASTING THAT RAN UNTIL THE 4.0 WAS STOPPED BEING USED BY THEM. MINE HAS SINCE CRACKED AND CHRYSLER SAYS THAT NO FACTORY RECALL WAS DONE AND SUCH I'M STUCK WITH A CRACKED HEAD THAT THEY KNEW WAS FAULTY.

NHTSA ID
10940248
Incident
Dec 16, 2016
Mileage
146,000 mi
Airbags
Filed Apr 30, 2016
Crash reported2 injuries reported

TAKATA RECALL-- I HAD AN ACCIDENT JANUARY 7, 2016, I HIT A POLE. THE AIRBAGS DID NOT DEPLOY. I DID A SEARCH AND I FOUND OUT THERE WAS A RECALL ON THIS JEEP. I ONLY HAD LIABILITY INSURANCE. I GOT IN TOUCH WITH THE COMPANY THEY HAD THE CAR TOWED TO A DEALERSHIP AND SUPPOSEDLY HAD IT CHECKED OUT BUT I DON'T BELIEVE IT. I MYSELF AND MY GIRLFRIEND WAS INJURED AND UNDER DOCTORS CARE. MY CAR IS TORE UP IN THE FRONT. WHY? THOSE AIRBAGS DID NOT DEPLOY. THEY COULD NOT TELL ME. I WAS TRAVELING ON RTE 49 EAST.

NHTSA ID
10862349
Incident
Jan 7, 2016
Mileage
137 mi
Airbags
Filed Mar 29, 2016
Crash reported2 injuries reported

2001 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL VEHICLE RECALLS AND AIRBAG MALFUNCTION DURING AN ACCIDENT. *SMD

NHTSA ID
10851617
Incident
Mar 1, 2016
Engine
Filed Nov 5, 2015

TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED WITHIN FIVE MINUTES OR LONGER, THE VEHICLE WOULD HESITATE TO START OR HAVE A ROUGH START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THIRD CYLINDER FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V104000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

NHTSA ID
10788535
Incident
Aug 8, 2014
Mileage
155,000 mi
Fuel system
Filed Aug 11, 2015

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ID
10747733
Incident
Nov 20, 2014
Fuel system
Filed Aug 4, 2015

HI MY NAME IS [XXX] I BOUGHT A 2001 JEEP CHEROKEE (XJ) IT'S CAME TO MY ATTENTION THAT NHTSA HAS A RECALL FOR THE GRAND CHEROKEE HAS A RECALL FOR THE FUEL TANK PROTECTION I'VE BEEN DOING RESEARCH FOR HOURS ON THE WEB AND I HAVE YET TO FIND THE SAME RECALL ON THE JEEP CHEROKEE MODELS MY FUEL TANK DOES NOT HAVE ANY KIND OF PROTECTION AND I'M SURE I'M NOT THE ONLY JEEP CHEROKEE OWNER THAT HAS NO FUEL TANK PROTECTION TO BE HONEST I LOVE MY CHEROKEE AND THERE'S NO REASON I COULD EVER GET RID OF IT OTHER THAN THE FUEL TANK SAFETY IF YOU COULD PLEASE ADDRESS THIS ISSUE YOU AND OR YOUR COMPANY COULD NOT ONLY SAVE MY LIFE IN A REAR CRASH BUT YOU COULD SAVE MILLIONS OF LIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10746236
Incident
Aug 4, 2015
Mileage
131,000 mi
Exterior lighting
Filed Mar 13, 2015
Fire reported

GOT HOME SHUT OFF VEHICLE OPENED LIFTGATE WENT TO BATHROOM LOOKED OUT WINDOW A FIRE STARTED FROM INTERIOR LIGHT WITHIN 10 MINUTES WAS A TOTAL LOSS. *TR

NHTSA ID
10694107
Incident
Mar 12, 2015
Mileage
130,000 mi
Electrical
Filed Nov 20, 2014

ONE DAY, IT JUST STOPPED WORKING IN THE MIDDLE OF THE STREET, ON MY WAY FROM WORK. THIS INCIDENT OCCURRED TWICE. I ONLY HAD THE CAR FOR A YEAR AND COULDN'T UNDERSTAND WHY THIS HAPPENED. I CALLED JEEP CUSTOMER SERVICE WHO EXPLAINED THAT IT MAY HAVE BEEN AN ISSUE WITH THE KEY. THE NEXT DAY, MY VEHICLE COMPLETELY STOPPED WORKING. I HAD IT TOWED AND TAKEN TO THE DEALERSHIP WHERE IT WAS DIAGNOSED TO HAVE AN ISSUE WITH THE TIPM. I HAD TO PAY MONEY I SHOULDN'T HAVE HAD TO SPEND TO GET IT FIXED. I LATER DISCOVERED SO MANY OTHER COMPLAINTS ABOUT THIS ISSUE. THERE'S A VERY RECENT, AUGUST 2014, LAWSUIT PENDING IN FEDERAL COURT RELATING TO THIS ISSUE. *TR

NHTSA ID
10659606
Incident
Nov 15, 2012
Mileage
35,000 mi
Engine
Filed Nov 14, 2014

SLOWLY LOOSING ANTIFREEZE, ANTIFREEZE MIXED WITH OIL. FOUND TO BE CRACKED HEAD, APPARENTLY A COMMON ISSUE WITH THIS VEHICLE. REPLACED HEAD. A FEW MONTHS AFTER REPLACEMENT OF HEAD, STARTED TO LOOSE ANTIFREEZE AGAIN REPLACED HEAD AGAIN IN NOV 2014. HAD VEHICLE BACK FOR ONE WEEK, LOST ALL ANTIFREEZE, MIXED WITH OIL AGAIN. HAVE BEEN TOLD THAT 2000 AND 2001 JEEP CHEROKEES AND GRAND CHEROKEES HAVE A VERY HIGH RATE OF THIS HAPPENING. THERE SHOULD BE A RECALL. *TR

NHTSA ID
10655132
Incident
Jan 31, 2013
Mileage
90,000 mi
Airbags
Filed Oct 24, 2014

TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10649768
Incident
Jul 1, 2007
Mileage
80,000 mi
Engine
Filed Jul 26, 2014

AFTER LOOSING COOLANT AT ABOUT A 1/2 PER WEEK, FINALLY DECIDED TO PULL THE HEAD AND CHECK TO SEE IF IT HAS THE FAMOUS JEEP 4.0L, 0331 HEAD CASTING AND IS KNOWN TO BE WEAK. YEP, I HAVE THE BAD HEAD WITH CRACKS. THERE SHOULD BE A RECALL FOR THIS AS IT HAS A HIGH FAILURE RATE..... *TR

NHTSA ID
10616589
Incident
Jul 21, 2014
Mileage
120,000 mi
Exterior lighting
Filed May 17, 2014

I HAVE TWO JEEP GRAND CHEROKEES AND HAVE HAD NOTHING BUT PROBLEMS WITH BOTH INVOLVING THE REAR TAIL/BRAKE LIGHTS. I HAVE REPLACED THE BULBS ON AND OFF FOR THE LAST 10 YEARS AND LAST YEAR I REPLACE THE ENTIRE LIGHT HOUSING. I AM EXPERIENCING THIS WITH BOTH VEHICLES AND HAVE NOTICE MANY OTHER JEEPS ON THE ROAD WITH THEIR TAIL LIGHT OR BRAKE LIGHTS NOT PROPERLY WORKING. THIS IS AN ONGOING PROBLEM. THE TAIL LIGHTS WORK SOMETIMES BUT THE BRAKE LIGHTS MAY NOT WORK AT ALL, VERY FRUSTRATING. WHEN THERE HAVE BEEN TIMES WHEN THE TAIL LIGHTS WILL WORK AND THE BRAKE LIGHT WILL NOT, BOTH USING THE SAME BULB. THIS IS A VERY DANGEROUS SITUATION WHEN APPLYING THE BREAKS AND HAVING THE LIGHTS ON THE REAR OF MY VEHICLE NOT INDICATE THAT I AM STOPPING OR IN FACT MAKING MY VEHICLE LESS NOTICEABLE. I HAVE HEARD THERE ARE NUMEROUS COMPLAINTS FOR THIS SAME PROBLEM. I AM HAVING THE SAME PROBLEM WITH BOTH VEHICLES - NOT A COINCIDENT BUT A MANUFACTURES DEFEAT. *JS

NHTSA ID
10592187
Incident
Jan 1, 2012
Mileage
35,000 mi
Driver assistanceElectrical
Filed Apr 17, 2014

IM DOING INTERIOR WORK ON MY JEEP PURCHASED FEB 19 2014... 2001 GRAND CHEROKEE SPORT.... I REMOVED THE DRIVER SIDE VISOR/LIGHTED MIRROR.. UPON THIS ALL ELECTRIC ON DASH I.E. GAS GAUGE, WATER TEMP GAUGE, RPM, SPEEDOMETER, THE RADIOM KEYLESS ENTRY AND DOOR LOCK ALL WENT OFF PURE SHUT DOWN ON TRHEM ALL FUSES CHECKED IN AND OUT NONE ARE BLOWN...... PLEASE HELP CANT TELL HOW FAST IM GOING OR ANYTHING

NHTSA ID
10583236
Incident
Apr 17, 2014
Mileage
154,000 mi
Exterior lighting
Filed Apr 14, 2014

TL* THE CONTACT OWNS 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE BRAKE LIGHT FAILED TO WORK WHEN THE HEADLIGHTS WERE TURNED ON. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.

NHTSA ID
10579504
Incident
Jan 13, 2014
Mileage
176,000 mi
Visibility
Filed Mar 11, 2014

ALL 4 DOOR WINDOW TRACKS AN OR MOTORS HAVE BEEN REPLACED .THE DRIVERS DOOR HAVE BEEN REPLACED 3 TIMES ,THE OTHER 1 OR 2 TIMES .RIGHT NOW THE DRIVER DOOR WINDOW NEEDS REPLACED AGAIN AND THE PASSENGER BACK DOOR. *TR

NHTSA ID
10568547
Incident
Mar 15, 2005
Interior & seats
Filed Nov 30, 2013

BOLTS ON MOUNTING OF SEAT FRAME BROKE THROUGH THE MOUNT WHEN DRIVING. ALMOST WRECKED WHEN SEAT CAME LOOSE AND WOBBLED!!! *TR

NHTSA ID
10554175
Incident
Nov 29, 2013
Mileage
149,000 mi
Engine
Filed Sep 10, 2013

CAR WILL NOT START ON THE FIRST TRY, AND WHEN I DID GET IT RUNNING THE CHECK ENGINE LIGHT WAS ON. TOOK IT TO A MECHANIC WHEN WE STARTED THE CAR THE ENGINE LIGHT WAS OUT AND WHEN HE PUT THE TESTER ON IT PULLED NO CODES AND NO MONITORS. SAID THEY HAD ALL BEEN ERASED. I HAVE HAD THE CAR STALL ON MY WHEN SITTING STILL, THE CHIME WORKS INTERMITTENTLY WHEN YOU PUT THE KEY IN THE IGNITION, THE HEAD LIGHTS WILL SOMETIME STAY ON AND SOMETIMES TURN OFF RIGHTAWAY WHEN YOU SHUT THE CAR OFF. *TR

NHTSA ID
10542817
Incident
Sep 9, 2013
Interior & seats
Filed Aug 30, 2013

DRIVER'S SEAT LH SEAT BASE FRAME CRACKED THROUGH AND BROKEN. DRIVERS SEAT BECAME A "ROCKING CHAIR" WITH POTENTIAL TO LOSE CONTROL OF VEHICLE.

NHTSA ID
10538033
Incident
Aug 19, 2013
Mileage
145,000 mi
Fuel system
Filed Aug 7, 2013

NO INCIDENT YET, JUST WANTING TO KNOW WHEN I WILL RECEIVE MY RECALL LETTER TO TAKE TO A DEALERSHIP TO GET THE FRAME MOUNT HITCH TO PROTECT MY FAMILY AND GAS TANK FROM A REAR END CRASH? *TR

NHTSA ID
10534002
Incident
Aug 1, 2013
ElectricalFuel system
Filed Jun 19, 2013

I BOUGHT MY 2001 JEEP CHEROKEE SPORT LAST YEAR FEB 2012 AND MULTIPLE ISSUES HAVE BEEN OCCURRING. 3 MONTHS INTO OWNERSHIP THE ELECTRICAL AND FUEL SYSTEMS EITHER STOPPED WORKING OR GAVE ME CONSTANT ISSUES (ALL PARTS FACTORY). NOW IM BRINGING MY CAR BACK INTO THE SHOP BECAUSE THE WINDOWS WONT ROLL DOWN (AGAIN), THE EVAP SOLENOID IS LEAKING AND MISFIRES. THE CARFAX IS CLEAN WITH NO ACCIDENTS AND I BABY THIS CAR. JEEPS ARE CHEAPLY MADE AND NOT MEANT TO LAST PAST 100,000 EVEN AFTER SERVICES. *TR

NHTSA ID
10520799
Incident
Feb 20, 2012
Mileage
116,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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