2016 Jeep Cherokee Tires & wheels Problems

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power transfer unit (PTU) failure. The contact was informed that the PTU needed to be replaced. The mechanic stated that the parts to repair the vehicle were on back order and would not be available for approximately 9 months. The vehicle was not repaired. The dealer was notified of the failure however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,816.

NHTSA ID

11584792

Incident

Apr 23, 2024

Mileage

92,816 mi

I got 4 changed but still issue tires bad air pressure

NHTSA ID

11559837

Incident

Dec 13, 2023

The contact owns a 2016 Jeep Cherokee. The contact stated that while his daughter was driving at an undisclosed speed, the 4X4 warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power transfer unit. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V302000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

NHTSA ID

11554366

Incident

Sep 20, 2023

Mileage

88,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the 4WD intermittently failed, causing the rear tires to not engage. The 4WD warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 140,000.

NHTSA ID

11553992

Incident

Oct 27, 2023

Mileage

140,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated the vehicle would not start or drive while in the 4WD mode. The contact stated that while operating the vehicle in 2WD mode, the four-wheel drive message was displayed. The vehicle was taken to the local mechanic and local dealer who both confirmed that the transfer case was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 61,000.

NHTSA ID

11485428

Incident

Mar 20, 2022

Mileage

61,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the Service 4-Wheel Drive message displayed. The vehicle was taken to the dealer where it was diagnosed with powertrain transfer unit (PTU) actuator failure. The dealer informed the contact that the PTU actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.

NHTSA ID

11478237

Incident

Aug 8, 2022

Mileage

37,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that while accelerating from 0 to 35 MPH, there was a humming and clicking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined a failure with the front power transfer unit that caused damages to the rear drive shaft. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,100.

NHTSA ID

11471109

Incident

Jun 24, 2022

Mileage

52,100 mi

VEHICLE WAS PURCHASED BRAND NEW ON 4/16/16 IN LANSING MICHIGAN. HAVE CONSISTENTLY HAD ISSUES WITH TIRES HOLDING CORRECT PRESSURE. HAVE DOCUMENTATION THAT DEALERSHIP ACKNOWLEDGED LOSS OF PRESSURE, BUT NO LEAKS FOUND. WILL NOT REPLACE TIRES UNDER WARRANTY. NO DAMAGE HAS BEEN SUSTAINED TO ANY OF THE TIRES AT ANY TIME. ALL FOUR TIRES DEFECTIVE.

NHTSA ID

11016423

Incident

Apr 16, 2016

Mileage

24,000 mi