2022 Jeep Cherokee Powertrain (other) Problems

Previously reported that my vehicle was throwing the code for the 40D. I returned today, vehicle vehicle start to slam, jerk. Jeep Cares escalated after dealership tech confirmed active failure. Fuse pulled, but can't really drive my car to avoid damages. Now waiting for them to give dealership approval to order part. I still have the 5,/60 Warranty. It's red tape and leaving me driving a dangerous vehicle or be grounded. I'm now waiting fit the case manager to call dealership. This is very upsetting and I blame Chrysler, but the actual dealership. There are 61k vehicles and no scene of urgency. I'm filing the complaint.

NHTSA ID

11755677

Incident

Aug 8, 2026

My 4wd service light is on and apparently there is a recall on jeep for this. I should have recall I have less than 32000 miles on my vehicle

NHTSA ID

11750661

Incident

Jul 15, 2026

My 2022 Jeep Cherokee Lux is currently at the dealership after they diagnosed a failed PTU. This came to my attention due to the messages the vehicle gave me, warning if Loss of 4WD capability and a Serv 4 WD light. Jeep has recalled over 61000 other Cherokees for the exact same problem. We are currently waiting for approval to repair from an Extended Warranty Company (Portfolio) which is delaying things, plus the dealership has already said part if backordered, they say approximately 15 days, though no guarantee, and I have heard wait has been much longer in many cases

NHTSA ID

11749035

Incident

Jun 25, 2026

While coasting/foot off gas transmission will suddenly shift out of gear and a "Shift to Park" message will appear on dash. I must stop and shift to park then back into gear to re-engage the transmission. Driving will proceed normally at that point. This has occured unexpectedly and sporadically over the last year-3+ times. No error code is noted by the Jeep technician. Tech installed new shifter and bezel-seemed to work but then happened again. This is extremely hazardous while in traffic and on freeway (occurred once when coasting when on freeway off-ramp). When looking on-line it appears that there are many incidents of this same or similar issue happening with the 2022 Jeep Cherokee Limited. It is very concerning to note that this is allowed to continue with no issued recall for what appears to be a known safety problem-

NHTSA ID

11745224

Incident

Jun 9, 2026

My 4WD light came on my dashboard. I took my Jeep to the dealer and they said the PTU was blocked and has an internal mechanical failure. According to websites, this can cause the power train to stop, cause an accident or injury. I don't feel safe driving this vehicle. The dealer informed me that the part is back ordered and will take a year to come available. I live where there is heavy rain and snow weather and the 4 wheel drive feature is not working. This is not good for driving in these conditions.

NHTSA ID

11738148

Incident

May 8, 2026

My 2022 Jeep Cherokee Trail-hawk PTU from Transmission failed, and only has 68000 miles. I My warranty has expired, and cant believe they quoted me $5000 to replace this part of the Transmission. I was going online, and noticed this PTU issue is kind of popular with Jeep vehicles, and at the moment, my Jeep has been in the Service Center for a few days now, since I don't know what to do or how to pay this, and seems its best to trade it in, but I honestly now not sure on getting another Jeep, after looking at so many comments on issues.

NHTSA ID

11736878

Incident

May 8, 2026

PTU issues unknown

NHTSA ID

11721152

Incident

Feb 20, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How was your safety or the safety of others put at risk? My partner and I were driving on [XXX] in the winter when the vehicle lost power and ability to drive. This put the safety of myself, my partner, and other drivers at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it has been confirmed and diagnosed by a certified Jeep dealer in Missoula MT Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unsure Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning showed prior to the failure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11713740

Incident

Jan 25, 2026

4wd service light and code C14A7-97. Dealer states having to replace the vehicles PTU. The same issue caused a recall for the same vehicle models years 2016-2019. I am requesting immediate inclusion and repair under the recall provisions.

NHTSA ID

11712766

Incident

Jan 12, 2026

While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and could move on for a minute and it happened again. Then it happened again and this time we pulled over and had to call a tow truck. While we were waiting the car rolled even with it being in park, it wasn't until the emergency brake was engaged that the vehicle stopped 🥐 ng. Luckily we were going to fast and we were on side roads or we could have been in a terrible accident. I did have my grandchild in the vehicle as to care for them quite often. The vehicle was towed to the dealership and the issue was identified. We were told they could not tell us when the part would be available, they had no ETA on it. We checked with Mopar to see if we could get our hands on a rebuilt part (power transfer unit) and they said they didn't have it available. It has now been two weeks and no idea when this vehicle can be repaired. I am also skeptical on if this could happen again. There was no warning and we have been maintaining the vehicle and it's only 3 years old. A very scary situation. I have contacted Jeep directly with no assistance

NHTSA ID

11700970

Incident

Nov 11, 2025

The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented the incident were indicated by the vehicle. 911 was called in to aid in the traffic incident. Call [XXX] from Laredo Police department. Vehicle was pushed by the Police Officer and myself to a near by parking lot where the vehicle was towed to the dealership. Dealership experts noted leaks on some parts of the engine due to britle gaskets and the major mechanical failure was due to a faulty fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11695841

Incident

Oct 20, 2025

Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the shop for over 4 months and no ETA on part arrival. This is a common issue in Jeep Cherokee’s but my VIN is not included in a recall. I was told by dealership it is safe to drive but I drive on the highway over and hour everyday to and from work. I have read it can result in loss of driving ability and the ability to put in park.

NHTSA ID

11687987

Incident

Jun 2, 2025

PTO p/n 68333354A1 Internal Failure of PTU needs to be Replaced. No 4 wheel drive could roll away in Park. Dealer reports back ordered part will be months before available. I was told to just keep driving car! Mileage on car 21,371 This problem has been reported on this model since 2019.

NHTSA ID

11667360

Incident

May 29, 2025

4WD service light; 4WD System unavailable; clicking and grinding. Code diagnostic confirmed: C14*94 and C14*A797.

NHTSA ID

11666154

Incident

May 24, 2025

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would suddenly downshift upon depression of the accelerator pedal. The contact stated that the "Service 4WD" message was intermittently displayed on the instrument panel. The failure occurred while the message was displayed. The vehicle was taken to the dealer on several occasions, and the contact was informed that the failure could not be duplicated. The contact was assured that the vehicle was safe to drive despite the persistent failure. The contact drove the vehicle across the country without failure; however, the failure returned after a while. The vehicle was taken to another dealer, where a code reader retrieved codes related to the Power Control Unit. The contact was advised to leave the vehicle with the dealer until the vehicle could be diagnosed; however, the contact would not be scheduled for an appointment for two months. The contact was not provided a loaner vehicle and continued driving the vehicle with the "Service Forward Collision Warning" and check engine messages were displayed on the instrument panel. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

NHTSA ID

11651736

Incident

Apr 1, 2024

Mileage

60,000 mi

Driving down parkway started making grinding & thumping noise. lost power. Was able to get vehicle to shoulder. All dash lights on. Vehicle transmission non responsive. Service 4WD message on. Had to have car towed to nearest Jeep dealer. Needs new PTU part number: 68333255AE. Still under warranty, but 800 units are currently on back order. No ETA. Have been without car for 2 months including waiting for rear differential that was on backorder April 2023. Can Stelantis be forced to replace vehicle?

NHTSA ID

11640665

Incident

Jan 4, 2025

The vehicle makes a "pumping" noise when starting to acquire cruising speed. The noise started after the front brakes had to be replaced a few months after the purchase. Before the installation of the new brakes it was just fine. The car has been checked for this noise about two times already but the noise being intermittent is not always present when being checked. There has not been any warning lights or messages.

NHTSA ID

11591568

Incident

May 30, 2024

on May 3 at approx. 4:00 pm I was sitting at a stop light and when it turned green I started to accelerate the jolt was so hard that I thought the car behind me had hit me.When I went to go again it started rolling backwards and I applied the brakes.I could not put it in reverse or drive or even in park; it just kept rolling down the ramp.I applied the emergency brake to keep it from rolling back onto the highway.I called the Jeep dealership closest to my home and they said it sounded like the TPU went out.There were no recorded messages on my computer system in the jeep. I had it towed to the dealership and after a couple of days, I was told the rear differential was going out as well and that it was going to cost a couple thousand dollars. After doing a little research I found out there was a recall on Jeep Cherokees in 2016-2017 for the exact same thing!I also discovered that when the TPU goes out it damages the rear differential and the transmission, so they are connected; not separate as the service manager lead me to believe.This Jeep is 2 years old and has 70,000 miles on it. The drive train is out of warranty by 10,000 miles.The car is mainly used on the highway and has never been off-road.I changed the oil regularly and took excellent care of it. It is I still consider to be a new vehicle. When the service manager tried to order the parts he was told they were not available due to issues.?I contacted customer care at Jeep Wave and they told me that since it is out of warranty they would help; but not much!I have been without a vehicle for almost two weeks now and I was told it could be months and expensive! If the transmission needs repaired it will add another $10,000.00 to the bill. I drive for a foster care company and now these children are not allowed visits due to this situation.Why is there no recall?

NHTSA ID

11588882

Incident

May 3, 2024

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 35 MPH and taking an exit ramp, the parking brake engaged without driver input. The vehicle stopped and stalled. The vehicle failed to restart. The vehicle failed to shift into neutral. The contact attempted to jumpstart the vehicle, but the vehicle failed to restart. There were no warning lights illuminated. There was an unknown message displayed. The vehicle was towed to an independent tire and auto center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 105,000. The VIN was not available.

NHTSA ID

11584399

Incident

Apr 21, 2024

Mileage

105,000 mi

Driving home from daughter's house and service 4wd light came on. Went next morning to dealership and was told the PTU power transfer unit has gone out and needs to be replaced and cannot use four wheel drive until replaced.

NHTSA ID

11582923

Incident

Apr 7, 2024

On [XXX], we were traveling from Seattle to Portland on [XXX] in my 2022 Jeep Cherokee Trailhawk with the cruise control set at around 75 mph. Suddenly the emergency collision braking system applied and all of the lights on my vehicle lit up. While the braking system was being applied the cruise control was simultaneously applying gas resulting in the vehicle RPM redlining on multiple occasions. Fortunately, the weather was good, traffic was light, and I was able to maintain control of the vehicle to pull over once a vehicle in the slow lane passed. When stopped the engine light was on, along with an alarm for loss of electronic stability control (ESC), and an alarm for brake service. After clearing the ESC alarm by restarting my vehicle multiple times as indicated in the owner's manual I tried to operate the vehicle. However, the vehicle would not move properly in to drive (noise and felt like the brake was applied). We then decided to contact Jeep roadside assistance for an emergency tow covered by the warranty. We towed the vehicle to the nearest Jeep dealership which was closed for the weekend. On Monday, the dealership informed us that the power transfer unit (PTU) had failed and would need to be replaced. Regarding additional mechanical damage, a determination could not be made until the PTU was replaced. On Tuesday, the dealership advised that the PTU was on an engineering hold until March 20th as the part was now being produced by a new vendor. At this time it appears my vehicle will be inoperable for more than a month until the part is released from the engineering hold. I am concerned that PTU failure is a serious safety defect similar to what has occurred in past model years of the Jeep Cherokee. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11575065

Incident

Feb 24, 2024

Keep taking in for noise and a drag on takeoff…. Never can duplicate problem! Now told transfer case and do not know how long it will take as factory on strike???? They said we were # 10 in line as no rentals and I complained this has been on going for over a year with always can not duplicate problem!

NHTSA ID

11548910

Incident

Jun 11, 2022

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle independently shifted into manual(M) mode without warning. The failure caused the vehicle to hesitate while depressing the accelerator pedal. The contact also stated that the Select-Terrain Traction Management System for the 4WD failed to operate as needed. Additionally, the contact stated that the turn signals, instrument panel, and key fob and other unknown electrical system failed to operate as needed. The vehicle was taken to the dealer on three separate occasions, but no assistance was provided. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 300.

NHTSA ID

11533650

Incident

Mar 1, 2023

Mileage

300 mi

On Sunday evening (4/16/2023) we noticed a very scary noise coming from our 2022 Jeep Cherokee while we were on the freeway. No warning lights were on in the vehicle. Thankfully we were close to home when we noticed the noise and were able to immediately get off the 110 freeway. We decided not to drive the car and had it towed on Tuesday morning to the nearest Chrysler Dealership, Bravo CDJR of Alhambra. Today we received confirmation from the dealership that the PTU casing is cracked, leaking fluid and metal shavings were found. Dealer has recommended new PTU and PTU fluid. But they don't know when they'll be able to find the part for our vehicle since it is so new. I couldn't find a recall of this part for 2022 Jeep Cherokees online so I thought we should report it in case this is a faulty part. Thankfully on one was hurt in this case but it was a very scary situation.

NHTSA ID

11517965

Incident

Apr 16, 2023

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped off at dealership 9/11/22 for diagnostics.

NHTSA ID

11483861

Incident

Sep 8, 2022