Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2007 Jeep Compass 4X4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
AFTER FILLING UP THE GAS TANK WITH FUEL, THE JEEP WILL BEGIN TO STUTTER AND THE ENGINE WILL DIE. SOMETIMES IT HAPPENS IMMEDIATELY BUT OTHER TIMES IT TAKES A FEW MINUTES AND WILL HAPPEN WHILE IN TRAFFIC. AFTER THE INTIAL STUTTERING AND DYING, THE CAR RUNS FINE AFTER RESTARTING BUT THIS HAPPENS WITH EVERY FUEL FILL-UP.
CAR STALLS A FEW TIMES AFTER FILLING UP GAS TANK. THEN IT RUNS FINE. HAPPENS RIGHT AFTER YOU LEAVE GAS STATION, IN MOTION OR AT IDLE .
I BOUGHT THIS CAR FOR MY DAUGHTER USED AND THE FUEL MILEAGE WAS POOR. I HAVE HAD THIS CAR TO MULTIPLE SHOPS AND EVEN A DODGE DEALER WHO DID NOT DIAGNOSE THE PROBLEM CORRECTLY. I FOUND A NEW GARAGE THAT WAS VERY HONEST AND THEY FOUND THAT THE VALVE INSIDE THE GAS TANK THAT CONTROLS WHERE THE FUEL GETS TRANSFERRED TO WAS FAULTY. THIS CAUSED GAS TO BE SENT TO THE CATALYTIC CONVERTER AND VAPORS TO BE SENT TO THE ENGINE CAUSING THE CAR TO STALL WITHIN A 1/8 A 1/2 OF A MILE AFTER FILLING THE TANK. THE CAR WOULD BASICALLY SHUT DOWN AND STALL OUT CAUSING CONTROL ISSUES. THIS ALSO CAUSED DAMAGE TO THE CONVERTERS AND ALSO THE COAL FILTER ON THE GAS TANK. IT HAS TAKEN MANY DEALERS TO FIND ONE THAT COULD DIAGNOSE THE PROBLEM AND AFTER ABOUT $3000 IN REPAIRS IT IS FINALLY BEING FIXED. THIS FAULT IN THE VALVE COULD CAUSE A FIRE WITH HEAT IN THE CONVERTER AND IS VERY DANGEROUS. I HAVE SEEN A LOT OF INFORMATION ONLINE WITH OTHER DODGE COMPASS CUSTOMERS HAVING THIS PROBLEM AND THE ONLY WAY TO FIX IT, IS TO REPLACE THE GAS TANK. THE OTHER OPTION IS TO NEVER FILL UP YOUR GAS TANK. THIS IS A SAFETY CONCERN THAT I BELIEVE SHOULD BE LOOKED INTO.
THERE'S A FUEL ISSUE, AS YOU TOP OFF THE GAS DRIVE IT A HALF A MILE THE CAR JERKS AND SHUTS OFF STEERING WHEEL LOCKS UP, AFTER A FEW TIMES OF IT HAPPENING AFTER FUELING THE CAR UP. ITS DANGEROUS AND A SAFETY ISSUE. LOOKED IT UP AND A BUNCH OF PEOPLE WITH MY MODEL HAD THE SAME ISSUE AND IT HAS TO DUE WITH FUEL GETTING IN THE EVAP CHAMBER WHICH REQUIRES A FULL TANK REPLACEMENT REPORTED FROM MULTIPLE OWNERS OF MY MODEL. WHICH IS AN EMISSIONS AND SAFETY ISSUE. ITS IN MOTION LESS THAN A MILE AFTER FUELING COMPLETELY WHEN IT JERKS THEN STALLS.
I BOUGHT THE JEEP COMPASS AROUND JULY OR AUG. NO SOONER THEN I BOUGHT IT IT WOULD JERK WHEN I WOULD TAKE OFF. THEN MY RPMS WOULD REV UP. LILE ITS NOT SHIFTING THE RIFHT WAY. ALSO MY JEEP HAS A HARD TIME GOING UP HILL. I DON'T FEEL LIKE MY JEEP IS SAFE AND IT SCARES ME. ALSO MY ENGINE LIGHT CAME ON TODAY.
FUEL TANK--JEEP DEALER SAYS MY ENTIRE FUEL TANK NEEDS TO BE REPLACED. THE TANK ONLY ALLOWS A TINY AMOUNT OF FUEL TO GO IN WHEN PUMPING GAS. THIS IS MY FIRST TIME BEING A JEEP OWNER AND IT SEEMS RIDICULOUS TO HAVE TO REPLACE SUCH A MAJOR PART.
CAR STALLS AFTER FILLING THE GAS TANK.
CAR STALLS AFTER REFUELING. PROBLEM BEGINS A FEW MINUTES AFTER FILLING THE TANK. I HAVE TO SIT AT THE GAS STATION AND TRY KEEPING IT RUNNING BEFORE LEAVING, IT IS NOT SAFE IN TRAFFIC. IT ONLY DOES IT AFTER REFUELING. I AM TOLD I NEED TO REPLACE THE GAS TANK TO CORRECT THE PROBLEM. THEY TELL ME GAS IS GOING BACK INTO THE CHARCOAL CANISTER MESSING WITH THE COMPUTER. A BAD VALVE IN THE GAS TANK, REQUIRING THE ENTIRE GAS TANK TO BE REPLACED. I HAVE BEEN DOING SOME RESEARCH ON THIS ISSUE AND FINDING A LOT OF PEOPLE HAVING THE SAME ISSUE IT IS NOT JUST A JEEP COMPASS ISSUE.
WHEN YOU FEEL THE VEHICLE THE VEHICLE WILL CUT OUT AND STOPPED IN TRAFFIC AFTER READING ON SEVERAL WEB SITES THIS IS NOT A ISOLATED INCIDENT THIS IS A MAJORITY INCIDENT. IT ONLY HAPPENS AFTER YOU FILL THE TANK FULL IT WILL STOP WITH NO WARNING AND MESA FOR 10 TO 15 SECONDS BEFORE IT'LL RESTART AGAIN. IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS SOMEBODY'S GOING TO GET KILLED.
AFTER FUELING VEHICLE TO FULL TANK, AFTER LESS THAN A MILE TRAVELED, WHILE DRIVING, VEHICLE SPUTTERS AND STALLS OUT. WILL USUALLY RESTART AFTER VEHICLE COMES TO A STOP. HAPPENS AFTER 90-95% OF FUEL FILLUPS. HAS BEEN HAPPINING FOR A FEW MONTHS NOW, HAVE NOTICED IN INTERNET FORUMS THAT THIS IS HAPPENING TO OTHER DRIVERS AS WELL OF THIS TYPE OF VEHICLE
AFTER FILLING THE FUEL TANK, VEHICLE, RUNS ROUGH/ STALLS PULING INTO TRAFFIC . PROBLEM DISSIPATES AFTER SEVERAL MINUTES OF DRIVING UNTIL THE NEXT FILL UP WHERE THE ISSUE REPEATS. THERE ARE MULTIPLE ENTRIES OF THE SAME ISSUE ON THE INTERNET. THIS IS A SAFETY ISSUE ALSO AFFECT THE JEEP PATRIOTS, WHICH ALSO NEEDS TO BE INVESTIGATED. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/COMPASS/OTHER-FUEL-SYSTEM-TANK-FILLING-CHARGING-PROBLEMS.PHP
I HAVE AN 07 JEEP COMPASS. I HAVE OWNED IT FOR 5 YEARS AND I HAVE A MAJOR SAFTEY ISSUES. GAS LIGHT CAME ON SO I FILLED UP. GOT A FEW YARDS FROM THE PUMP AND IT STALLED. NO CHECK ENGINE LIGHT OR ANYTHING CAME ON. WAS ABLE TO PULL INTO A PARKING SPOT. EVERY TIME I TURN THE CAR ON IT SPUTTERS A BIT THEN RUNS. AFTER ABOUT A MINUTE OR TWO OF IDLING IT STALLS. TRIED LETTING IT IDLE AND REVVING THE ENGINE. MY CAR STOPPED IN EVERYWHERE IN ROADS, HIGHWAYS, AND THANKS GOD I DIDN'T GET INTO ANY ACCIDENT. I SEARCHED ONLINE AND IT TURNED OUT THAT MANY JEEP/CHRYSLER OWNERS HAVE THIS ISSUE AND THERE WAS A RECALL FOR JEEP COMPASS 2011/2012 FOR THIS ISSUE BUT OTHER MODELS. (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2013/RCONL-13V120-0123.PDF). PLEASE CHECK THIS THREAD FOR PEOPLE COMPLAINING ABOUT THE SAME ISSUE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498). I HOPE THAT YOU SOLVE THIS ISSUE THAT PROBABLY THOUSANDS OF CARS IS HAVING. THANK YOU.
AFTER FUELING THE VEHICLE FROM ANY LEVEL TO FULL THE CAR WILL STALL WHEN AT IDLE WITHIN 5 MINUTES OF RUN-TIME. IT WILL STALL AT LEAST TWO MORE TIMES AND THEN RUN FINE FOR THE REMAINDER OF THE TANK. ON EXAM BY OUR MECHANIC IT APPEARS TO BE CAUSED BY THE ROLLOVER VALVE IN THE GAS TANK WHICH REQUIRES COMPLETE TANK REPLACEMENT. THIS IS A SAFETY CONCERN BECAUSE THE VALVE IS MALFUNCTIONING AND COULD CAUSE FUEL TO SPILL IN EVENT OF A ROLL OVER. IT ALSO IS A SAFETY ISSUE FROM STALLING IN TRAFFIC CAUSING A ROAD HAZARD.
I HAVE HAD THIS JEEP FOR LITTLE OVER A YEAR AND HAVE HAD TO REPLACE THE FUEL PUMP, THE DRIVE CHAIN, FRONT CONTROL ARMS AND NOW I AM TOLD THAT THE SUBFRAME IS RUSTED AND APPARENTLY CRACKED AS IT MAKES AWFULLY LOAD NOISES IN THE BACK. I HAVE CONTACTED A JEEP DEALER TO CK ON THE REPLACEMENT OF THE SUBFRAME. I AGREE, DO NOT BUY A JEEP.
HAVING PROBLEMS WHEN FUELING THE VEHICLE. THE PUMP CONSTANTLY CUTS OUT AND ONCE YOU DO GET GAS IN THE TANK AFTER FILLING UP, THE CAR HESITATES AND ACTUALLY STALLS OUT AS YOU DRIVE - . HAS STALLED 3 TIMES IN 1 DAY AND SEVERAL OTHER TIMES. THE FUELING ISSUES HAVE BEEN GOING ON FOR SEVERAL MONTHS, BUT NOW THE STALLING AND HESITATION OF MOTOR ISSUE IS SAFETY ISSUE.
EVERY TIME I FUEL UP VEHICLE IT STALLS LEAVING THE GAS STATION. USUALLY ONLY A FEW HUNDRED FEET , IT SHUTS DOWN , I HAVE TO QUICKLY PUT IT INTO PARK AND RESTART THE ENGINE. I NOW ONLY PUT IN 8 GALS WHEN ITS LOW ON THE GAUGE. SINCE THEN IT WONT STALL. THE CAR WAS ACCELERATING LEAVING THE STATION STOPPING IN FRONT OF COMING TRAFFIC.
RIGHT AFTER I FILL THE GAS TANK OF MY 2007 JEEP COMPASS THE ENGINE WILL STALL. TYPICALLY, IF I AM STOPPED AT A STOP LIGHT LESS THAN A QUARTER MILE FROM THE GAS STATION WHERE I FILLED UP THE ENGINE WILL JUST DIE ON ME. IT WILL START RIGHT BACK UP AGAIN AND I DON'T EXPERIENCE ANY TROUBLE AFTER BURNING A LITTLE FUEL. I AM NOT GETTING ANY LIGHTS ON MY DASHBOARD AND THERE AREN'T ANY ENGINE CODES BEING THROWN. ALSO FOR THE RECORD I AM NOT OVERFILLING MY GAS TANK, AT LEAST THE AUTOMATIC SHUTOFF ON THE PUMP SEEMS TO STOP WHEN IT SHOULD. IF I FILL THE TANK 1-2 GALLONS LESS THIS DOES NOT HAPPEN. WHEN THE CAR DIES I LOOSE COMPLETE CONTROL OF ALL ELECTRONICS AND POWER STEERING AND BRAKING. THIS HAS HAPPENED MANY TIMES ON CITY STREETS, PULLING INTO A HIGHWAY FROM LEAVING A GAS STATION, STATIONARY, AND IN MOTION. THIS HAPPENS EVERY FILL UP.
AFTER FILLING THE FUEL TANK ON MY JEEP COMPASS, IT GOES ABOUT TWO MILES THEN IT STALLS..... AFTER SOME RESEARCH THIS A COMMON PROBLEM ON THESE.... I DON'T UNDERSTAND WHY NO SAFETY RECALL... SOMEONE IS GOING GET HURT.... THE VEHICLE LOSES ALL POWER AND STALLS OUT.
THE 2007 JEEP COMPASS PURCHASED AS MY DAUGHTERS FIRST CAR HAS EXPERIENCED STALLING ISSUES UPON REFUELING FROM DAY ONE. THE CAR WAS SERVICED BY THE SELLING DEALERSHIP, BRANDON HONDA, ON SEVERAL OCCASIONS AND NO REPAIR WAS DEEMED NECESSARY. I WAS ADVISED THE CAR WAS ALSO SENT TO A NEIGHBORING JEEP DEALER AND THE ISSUE COULD NOT BE DUPLICATED. I THEN TOOK THE CAR TO A DIFFERENT JEEP DEALER, JERRY ULM AND WAS ADVISED THE ISSUE WAS IDENTIFIED WITH THE FIRST CODE RETURNED. THE CANISTER AND SOLENOID WAS REPLACED IN 5/16 AND THE CAR DID NOT STALL AGAIN UNTIL DECEMBER. A COUPLE OF WEEKS AGO UPON REFUELING THE CAR STALLED AGAIN. THE CAR HAS STALLED THREE MORE TIMES AND IS SCHEDULED TO BE SERVICED AT JERRY ULM AGAIN TOMORROW. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ONLINE, YET NO RECALL HAS BEEN ISSUED FOR THIS EXTREME SAFETY ISSUE. MY CONCERN FOR THE SAFETY AND RELIABILITY OF THIS CAR IS AT AN ALL TIME HIGH DUE TO THE REOCCURRENCE AND NO WARNING OF THE STALL- THE CAR JUST SHUTS DOWN SILENTLY. I APPRECIATE YOUR TIME.
EVERY TIME AFTER REFUELING, MY 2007 JEEP COMPASS WILL STALL AND/OR BUCK AND ALMOST STALL SOON AFTERWARDS. IT'S A VERY DANGEROUS SCENARIO THAT LEAVES ME WITHOUT POWER STEERING USUALLY IN THE MIDDLE OF TRAFFIC. THE PROBLEM SEEMS TO BE A COMMON PROBLEM AMONG JEEPS/CHRYSLER PRODUCTS BECAUSE THERE ARE MANY REFERENCES TO THE ISSUE ONLINE. FOR EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498 FOR NOW, ALL I CAN DO IS NOT COMPLETELY FILL MY TANK FOR IT NOT TO HAPPEN. I'M NOT WHAT THE FIX, IF ANY, THERE IS YET. IT ONLY OCCURS RIGHT AFTER REFUELING. THEN THE VEHICLE IS FINE UNTIL THE NEXT TIME IT'S REFUELED.
WE PURCHASED THE VEHICLE NEW IN JANUARY 2008. IT HAS LESS THAN 100,000 MILES ON IT. THE JEEP HAS BEEN A VERY RELIABLE VEHICLE, UNTIL RECENTLY. WITHIN THE PAST MONTH, IT HAS STALLED ON US FIVE TIMES (TWICE ON A FOUR LANE HIGHWAY), NO MALFUNCTION LIGHT. WHEN IT STALLS, THE STEERING WHEEL LOCKS UP. ALSO, WHEN REFUELING THE TANK, THE PUMP SHUT OFFS AFTER EVERY $0.10-$0.20 WORTH OF GAS. REFUELING THE TANK TAKES APPROXIMATELY 10-15 MINUTES. ORIGINALLY, WE BELIEVED IT WAS THE PUMPS AT A CERTAIN GAS STATION; HOWEVER, TRIPS TO NUMEROUS GAS STATIONS RESULTED IN THE SAME ISSUE. THE JEEP STALLS ONLY AFTER REFUELING. I BEGAN RESEARCHING ONLINE, AND I THOUGHT THE ISSUE MIGHT HAVE BEEN A CLOGGED EVAP SYSTEM. HOWEVER, WE BROUGHT IT TO OUR MECHANICS; UNFORTUNATELY, IT NEEDS A NEW FUEL TANK. THE REPAIR ESTIMATE TOTALS $1,131.07 FOR PARTS, LABOR, AND TAXES. OUR MECHANICS, THOUGHT THERE COULD HAVE BEEN A RECALL ON THE FUEL TANK, OR POSSIBLY AN EXTENDED MANUFACTURER'S WARRANTY, THERE WASN'T. I BEGAN RESEARCHING THE AFOREMENTIONED FUEL TANK ISSUE, I FOUND NUMEROUS COMPLAINTS ABOUT THE FUEL TANK. THE MANUFACTURER HAS BEEN NOTIFIED OF THE ISSUES FROM JEEP OWNERS, MYSELF INCLUDED. WHY HAS FCA US, LLC "CHRYSLER" NOT ISSUED A RECALL? DOES SOMEONE HAVE TO BE INJURED OR WORSE FOR CHRYSLER TO TAKE NOTICE? THIS DEFECT IS EXTREMELY DANGEROUS, AND I BELIEVE IT MUST BE ADDRESSED AS SOON AS POSSIBLE! HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2007/JEEP/COMPASS/FUEL+SYSTEM HTTP://WWW.CARCOMPLAINTS.COM/JEEP/COMPASS/2007/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML
THIS IS THE SAME COMPLAINT THAT NUMEROUS PEOPLE HAVE REPORT ABOUT THE FUEL SYSTEM. MY 2007 JEEP COMPASS WILL BEGIN TO SPUTTER AND EVENTUALLY SHUT-OFF AFTER EVERY FILL UP WITH GAS. THE PROBLEM IS WITH THE FUEL VAPORIZER AND OTHER COMPONENTS IN THE GAS TANK. IF YOU FILL THE GAS TANK UP ALL THE WAY TO THE TOP WITH GAS, IT WILL CAUSE THIS FAILURE OF ROUGH IDLING AND SHUTTING THE ENGINE OFF EVERY TIME, WHICH IS EXTREMELY DANGEROUS WHILE DRIVE BECAUSE IT LOCKS THE STEERING WHEEL AND TRANSMISSION ALSO. CHRYSLER HAS FIXED THIS EXACT SAME ISSUE IN SEVERAL OTHER MAKES AND MODELS OF THEIR VEHICLES THAT WERE MANUFACTURED AROUND THIS SAME YEAR. BUT, THEY HAVE NOT ISSUED A RECALL TO FIX THIS SAME DANGEROUS PROBLEM WITH THE JEEP COMPASS YET. AT THIS POINT, I'M CONTEMPLATING CONTACTING MY LAWYER TO SEE IF THIS CAN BE BETTER BROUGHT TO CHRYSLER'S ATTENTION, AS I'M CERTAIN THAT EVERYONE THAT HAS A JEEP COMPASS NEAR 2007-2009 YEAR MODEL IS HAVING THE SAME ISSUE'S WITH THE FUEL SYSTEM. MY SUGGESTION TO ANYONE READING THIS, IS TO NOT FILL THE GAS TANK ALL THE WAY UP WHILE PUMPING GAS. DO NOT "TOP OFF THE GAS." THIS IS A TEMPORARY FIX TO THE ISSUE, AS IT ALLOWS GAS VAPORS TO EXPEL PROPERLY. ALSO, IF THE TANK WAS FILLED TOO MUCH AT THIS GAS STATION (TOPPED OFF), AND THIS STUTTERING DOES OCCUR, IT CAN HELP TO STOP AND REMOVE THE GAS CAP FOR A SHORT WHILE UNTIL THE GAS HAS BEEN RAN DOWN IN THE TANK ENOUGH.
WHEN FUELING, THE NOZZLE FROM THE GAS PUMP IMMEDIATELY SHUTS OFF AS IF THE TANK IS FULL. IT TAKES A LOT OF EFFORT TO FUEL UP WITHOUT FUEL SPLASHING OUT AND OVERFLOWING ON THE CAR AND PAVEMENT. I HAVE USED DIFFERENT FUEL STATIONS, CHANGED THE ANGLE OF THE NOZZLE, FUELED UP AT DIFFERENT TEMPERATURES, CHANGED THE EVAP CANISTER BUT STILL THE PROBLEM EXISTS. AFTER RESEARCH, I FOUND THAT I AM NOT THE ONLY JEEP OWNER THAT HAS THIS PROBLEM. IT IS THE ONE-WAY ROLLOVER VALVE THAT IS LOCATED IN THE GASTANK. ALSO OTHER CARS MADE FROM THE SAME MANUFACTURER HAVE A RECALL FOR THIS SAME PERILOUS PROBLEM. I AM WRITING THIS COMPLAINT TO GET A RECALL FOR MY CAR AND ANY OTHER JEEPS THAT HAVE THE SAME FAULTY ONE-WAY VALVE IN THE GAS TANK.
EVERY TIME FOR THE LAST 10 FILL UPS THE CAR WILL STALL AND FINALLY QUIT, USUALLY IN TRAFFIC. IT WILL START RIGHT BACK BUT GOING A FEW YARDS IT STARTS STALLING AGAIN. I KEEP IT FROM DIEING COMPLETELY BY PUTTING IT IN NEUTUAL AND GIVING IT GAS LIKE AT A RED LIGHT. ALSO SOMETIMES ITS HARD PUTTING GAS IN NO MATTER HOW MUCH IS IN THE TANK. IT FILLS LIKE ITS FULL EVEN THOUGH IT MAY JUST HAVE A QUARTER TANK, HALF TANK, ETC.
STALLS OR HESITATES AFTER FILLING THE TANK. ONCE GAS LEVEL GOES DOWN A LITTLE THE PROBLEM DISAPPEARS. FAULTY VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK. CAR STALLS AND STEERING WHEEL LOCKS UP. STARTS BACK UP WITH NO PROBLEM BUT IS DANGEROUS IF THIS HAPPENS ON HIGHWAY OR IN HEAVY TRAFFIC.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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