Driver assistanceSteering
Filed Feb 17, 2019
PROBLEMS AFTER FUELING: AFTER FILLING MY VEHICLE UP, WITHOUT FAIL, THE ENGINE STALLS, SHUTS OFF, VIOLENTLY JERKS AND/OR DECREASES SPEED AND THEN RETURNS TO REGULAR DRIVING CONDITIONS. I HAVE CHANGED THE GAS CAP, GAS STATIONS AND OCTANE LEVELS, AS WELL AS THE AMOUNT OF GAS CONSUMED, ALL WITHOUT ANY RESOLVE. ALTHOUGH I NEVER TIP OFF THE GAS TANK, I WILL FILL THE GAS TANK AND I EXPERIENCE ERRATIC BEHAVIOR WITHOUT FAIL. IT DOES NOT MATTER IF I SIT AT THE GAS PUMP OR DRIVE AWAY IMMEDIATELY, THE VEHICLE WILL ENTER A DISTRESSING ROUTINE OF JOLTING, AND TURNING OFF. THIS HAS BECOME A SAFETY ISSUE AT TIMES, THE UNPREDICTABLE BEHAVIOR HAS HAPPENED IN TRAFFIC WHILE CROSSING BUSY INTERSECTIONS, DRIVING DOWN THE HIGHWAY AS WELL AS LEAVING THE PUMP. IF THE VEHICLE IS NOT IN MOTION IT WILL SHUT OFF COMPLETELY. THIS OCCURS WHETHER I'M STILL AT THE PUMP PREPARING TO DRIVE OFF, STOPPING AT A STOP SIGN, OR WHILE WAITING TRAFFIC LIGHT. THE JERKING ERRATIC BEHAVIOR OCCURS ANYTIME THE VEHICLE IS IN MOTION. IT DOES NOT MATTER IF I'M GOING 5MPH OR 60MPH. IT ALWAYS OCCURS WITHING 3 MILES OF FILLING UP THE VEHICLE. TIME IS NOT THE REMEDY BUT RATHER DISTANCE AS THE VEHICLE MY EXPERIENCE ERRATIC BEHAVIOR MULTIPLE TIMES. THIS ISSUE STARTED 3 YEARS AGO AND CONTINUES TODAY. PLEASE INVESTIGATE THIS GROWING PROBLEM AMONG JEEP VEHICLES TO AVOID FUTURE MAJOR ACCIDENTS OR FATALITIES. CONCERNED JEEP COMPASS OWNER.
- NHTSA ID
- 11180628
- Incident
- Feb 4, 2016
- Mileage
- 150 mi
SteeringSuspension
Filed Nov 15, 2018
HAD A LOT OF BANGING NOISES OVER BUMPS. AFTER AN INSPECTION UNDER CAR, FOUND FRONT & REAR SUB FRAMES ROTTED OUT. ALSO REAR WHEEL BEARINGS BAD, BROKEN ABS TONE RINGS. REAR SUSPENSION LINKS SEIZED TO REAR SUB FRAME. I ALSO HAD TO REPLACE FRONT STRUTS & SWAY BAR BUSHINGS. (VERY POOR FOR A 10 YEAR OLD CAR)
- NHTSA ID
- 11151842
- Incident
- Oct 6, 2018
- Mileage
- 136,000 mi
SteeringSuspension
Filed Jun 19, 2018
"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!
- NHTSA ID
- 11102600
- Incident
- Jun 1, 2018
- Mileage
- 13,000 mi
Body & structureSteeringSuspension
Filed Jun 2, 2018
THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!
- NHTSA ID
- 11099342
- Incident
- Jun 1, 2018
Other / unspecifiedSteeringSuspension
Filed Feb 14, 2017
DRIVING ON A HIGHWAY AT 35 MPH AND BRAKING FOR A RED LIGHT THE JEEP FRONT END COLLAPSED AND THE VEHICLE SERVED TO THE LEFT. DEALER INSPECTION REVEALED THE FRONT CROSSMEMBER BROKE DUE TO CORROSION. THE REAR CROSSMEMBER WAS ALSO CORRODED. THE UNDERCARRIAGE OF THE VEHICLE SUSTAINED EXCESSIVE & EXPENSIVE DAMAGED. CHRYSLER HAS NO RECALL ON THIS CORROSION PROBLEM ALTHOUGH IT HAS ISSUED AN ACTION UNDER 23-012-14. CUSTOMER NOTIFICATION WOULD PREVENT ANY POSSIBLE ACCIDENTS AND UNDERCARRIAGE DAMAGE BUT NO SUCH NOTIFICATION IS IN EFFECT. A SERVICE VISIT ON 10/2016 WITH INSPECTION DID NOT ALERT THE OWNER OR DEALER TO THIS DANGEROUS CONDITION OF CORROSION OF A CRITICAL STRUCTURE OF THE VEHICLE.
- NHTSA ID
- 10954511
- Incident
- Feb 1, 2017
- Mileage
- 45,000 mi
SteeringSuspension
Filed Dec 2, 2016
THE VEHICLE WITH APPROX 120000 MILES ON IT IN 11/2015 HAD THE PASSENGER SIDE AND DRIVERS SIDE BALL JOINTS REPLACED. IN 4/2016 THE PASSENGER SIDE BALL JOINT FAILED AND PULLED OUT OF THE STEERING KNUCKLE AS I BACKED OUT OF MY DRIVEWAY, I HAD IT REPLACED. TWO WEEKS LATER THE DRIVER SIDE BALL JOINT PULLED OUT AS I MADE A RIGHT HAND TURN INTO A WALMART PARKING LOT. THE FAILURE CAUSED MY STRUT TO BE BENT, THE INNER AND OUTER TIE RODS TO BE TWISTED AROUND THE HALF SHAFT DRIVE AXLE, AND THE DRIVE AXLE TO BE PULLED OUT OF THE TRANSMISSION. MY LOWER CONTROL ARM NEEDED TO BE REPLACED AS WELL. LUCKILY MOST OF THE DAMAGE WAS COVERED UNDER MY INSURANCE. IF IT HAD HAPPENED ON THE HIGHWAY I'D HAVE NEEDED A CASKET AND AN UNDERTAKER AS WELL! YESTERDAY I WENT TO GET AN ALIGNMENT DONE - AND TO CHECK AS TO WHAT WAS MAKING A CLUNKING SOUND UNDER THE FRONT END - I WAS TOLD I NEED A NEW PASSENGER SIDE LOWER CONTROL ARM, INNER AND OUTER TIE ROD ENDS AND A NEW LOWER BALL JOINT... YET AGAIN! THE THIRD BALL JOINT IN TWO YEARS!!! THIS AUTO I BOUGHT USED FOR $8K IS TURNING OUT TO COST ME TWICE THAT AMOUNT IN REPAIRS. I HAVE NOT DONE A "CARFAX" ON THIS VEHICLE TO DETERMINE HOW MANY TIMES THE FRONT END SUSPENSION ITEMS WERE REPLACED PRIOR MY PURCHASE OF THIS VEHICLE. HOWEVER, HAVING OWNED THIS CAR FOR ONLY A YEAR AND A HALF, IT HAS BEEN IN THE SHOP NEARLY EVERY TWO MONTHS FOR CRITICAL STRUCTURAL, OR ENGINE REPAIRS. WHY HAS THERE NOT BEEN A SAFETY RECALL ON THIS VEHICLE ?!?! THIS CAR IS A LEMON! *TR
- NHTSA ID
- 10929649
- Incident
- Dec 1, 2016
- Mileage
- 120,000 mi
EngineFuel systemSteering
Filed Dec 1, 2015
UPDATE TO COMPLAINT. JEEP DEALER JUST CALLED AND THEY ARE REPLACING THE FUEL TANK AND CHARCOAL CANISTER WAS TOLD THIS WAS A COMMON ISSUE AND THEY HAD SEEN IT BEFORE . THE ROLLOVER VALVE IN THE FUEL TANK WAS BAD AND STICKING OPEN ALLOWING FUEL TO DUMP INTO THE EVAP SYSTEM FILLING THE CHARCOAL CANISTER WITH GAS CAUSING THE STALL . THIS IS A MAJOR SAFETY ISSUE SINCE A FAULTY VALVE WONT SHUT OFF IN THE EVENT OF A CRASH CAUSING A FIRE AND CAN ALSO CAUSE A ACCIDENT FROM STALLING IN TRAFFIC WHILE IN MOTION AND THE STEERING LOCKING UP. I HAVE BEEN IN THE AUTO REPAIR BUSINESS FOR 30 YEARS AT A DEALERSHIP AND SEEN A LOT OF ISSUES BUT NHTSA REALLY NEED TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED IF THEY HAVE NOT ALREADY. JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
- NHTSA ID
- 10807691
- Incident
- Nov 30, 2015
- Mileage
- 34,000 mi
Fuel systemPowertrain (other)Steering
Filed Nov 29, 2015
JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
- NHTSA ID
- 10807330
- Incident
- Nov 29, 2015
- Mileage
- 34,000 mi
Steering
Filed Sep 8, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT NEEDED AN ALIGNMENT AND THE PASSENGER SIDE INNER TIE ROD, FRONT SWAY BAR LINKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,774.
- NHTSA ID
- 10762123
- Incident
- Apr 1, 2015
- Mileage
- 113,774 mi
Body & structureSteeringSuspension
Filed May 1, 2015
I HAD MY VEHICLE IN FOR REGULAR MAINTENANCE AND THE MECHANIC INFORMED ME THE FRONT AND REAR SUBFRAME IS ROTTEN AND HAVE HOLES IN THEM. HE FURTHER STATED THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE AND I SHOULD REPORT THE PROBLEM AND CALL CHRYSLER AS THIS CAN CAUSE SERIOUS PROBLEMS. *TR
- NHTSA ID
- 10714046
- Incident
- May 1, 2015
- Mileage
- 91,097 mi
Body & structureSteeringSuspension
Filed Apr 14, 2015
SO SINCE I'VE PURCHASED MY VEHICLE. ALL I CAN HEAR IS CLUNKING NOISES AS IF THERE ARE NO SHOCKS OR SUSPENSION TO THIS 2007 JEEP COMPASS 4X4. I BRING MY VEHICLE FOR AN OIL CHANGE AND THE MECHANIC TELLS ME THAT THE FRONT AND REAR SUB FRAMES ARE COMPLETED ROTTED. THESE SUB FRAMES FROM WHAT I KNOW IS VERY DANGEROUS IF NOT TAKEN CARE OF. IT HOLDS YOUR SUSPENSION TOGETHER. WHY ISN'T THERE A RECALL ON THIS MATTER YET? ARE THEY WAITING FOR SOMEONE TO DIE FOR THEM TO MAKE THIS ISSUE A RECALL? *TR
- NHTSA ID
- 10705577
- Incident
- Apr 13, 2015
Steering
Filed Aug 19, 2013
MY JEEP JUST WENT OVER 6 YEARS AS ME AS THE SOLE OWNER. THE JEEP IS NOT USED AS ANY TYPE OF OFF ROADING. HAD ISSUE WITH AN OIL CHANGE THAT BROUGHT CAR INTO JEEP DEALERSHIP. A MINOR CLEANUP WAS ALL THAT WAS NEEDED. HOWEVER, I WAS ADVISED THAT THIS EXTREMELY LOW MILEAGE JEEP HAD TIE ROD ISSUES THAT COULD RESULT VERY SOON IN A TERRIBLE ACCIDENT FOR ME. I HAVE HANKOOK TIRES ON THE CAR. I THOUGHT THE CAR DROVE OKAY. I'M SEEING MANY OTHERS WITH COMPLAINTS ON THE TIE RODS WHERE IT'S BEEN MENTIONED THAT BOLTS WERE NOT FASTENED TIGHTLY CAUSING EARLY FAILURE. AGAIN, APPROXIMATELY 23200 MILES ON A CAR THAT IS BASICALLY DRIVEN TO THE STORE AND CHURCH WITHIN TOWN WITH OCCASIONAL EXPRESSWAY TRIPS OUT OF TOWN. SO, I'M SCARED SILLY THAT IF I DON'T GET THESE FIXED, I'LL KILL ME, ANY OCCUPANTS AND ANYONE ELSE ON THE ROAD AT THE TIME IT DOES FAIL. I WAS TOLD THAT I SHOULD NOT DRIVE CAR WITHOUT BEING FIXED. AND, CHRYSLER DOESN'T THINK THERE'S AN ISSUE HERE? THIS WILL COST ME NORTH OF $1100.00 TO FIX. *TR
- NHTSA ID
- 10536168
- Incident
- Aug 19, 2013
- Mileage
- 23,200 mi
Powertrain (other)SteeringSuspension
Filed Jun 5, 2013
AS I WROTE IN PREVIOUS COMMENTS, I HAVE SPENT OVER $11,000 OVER THIS PERIOD OF TIME. I HAVE REPLACED THE WHEEL HUBS, TIE ROD ENDS, THE FRONT SUSPENSION AND ALL RODS CONCERNING THE REAR. I HAVE REPLACED THE TRANSMISSION AT 98,000 MILES COSTING ME $3200. THE TRANSMISSION COULD NOT BE REPAIRED, THE WHOLE TRANSMISSION HAD TO BE REPLACED. AND YES I HAVE 158,000 MILES, BUT IF YOU COMPARE $11,000 JUST ON REPAIRS TO THIS PILE OF CRAP. I HAVE COMPLAINED BEFORE, AND NOTHING HAPPENS. AS I WAS TOLD THERE WERE 14,000 COMPLAINTS JUST WHAT I HAVE COMPLAINED ABOUT AND STILL NO RECALLS. I HAVE ASKED IF THEY COULD JUST LOOK INTO WHY JEEP COMPASS OWNERS ARE GOING THROUGH TIE ROD ENDS, WHEEL HUBS, SUSPENSIONS. *TR
- NHTSA ID
- 10515148
- Incident
- May 22, 2013
- Mileage
- 157,000 mi
Steering
Filed Apr 30, 2013
IN 2008 WE PURCHASED THE 2007 JEEP COMPASS BRAND NEW. AT THE TIME IT HAD A LITTLE OVER 100 MILES ON IT. IN 2009 IT FAILED INSPECTION DUE TO WORN TIE-ROD ENDS WHICH WERE COVERED UNDER WARRANTY. AT THAT TIME WE HAD APPROX 35,000 MILES ON IT. IN 2013 AT APPROX 98,000 MILES THE TIE RODS ARE WORN AGAIN, THUS WE FAILED ANOTHER INSPECTION. SINCE OWNING THE 2007 JEEP COMPASS WE HAVE GONE THROUGH 3 SETS OF TIRES, NEEDED NEW BALL JOINTS AND NOW FRONT STRUTS ALSO NEED REPLACEMENT. NOT SURE IF THERE IS A DEFECT IN THE FRONT OF THE VEHICLE WHICH IS CAUSING THESE PARTS TO WEAR OUT QUICKER THEN NORMAL. WHEN I SPOKE WITH THE DEALERSHIP ON THESE LAST SET OF TIE RODS HE TOLD ME ITS BECAUSE OF THE ROADS ARE BAD. I DON'T BELIEVE THAT AS I'VE OWNED 5 VEHICLES IN MY LIFE TIME AND ONLY HAD TO REPLACE THE TIE RODS ONCE. *TR
- NHTSA ID
- 10510029
- Incident
- Apr 29, 2013
Steering
Filed Aug 1, 2012
VEHICLE CREAKS LOUDLY, WHEN I PULL OFF FROM STOPPED AND WHEN REVERSING AND TURNING. DEALER REPLACED RIGHT INNER TIE ROD AND TOLD ME THAT I NEED TO REPLACE LOWER CONTROL ARMS. THERE SEEMS TO BE A THEME ON THIS PAGE, WHY HAS THERE NOT BEEN A RECALL, WITH SUCH AN OBVIOUS PROBLEM WITH THIS YEAR, MAKE AND MODEL OF THIS VEHICLE. I AM DISABLED AND DEPEND ON A SAFE VEHICLE TO GET ME TO MY DOCTOR APPOINTMENTS AND MAINTAIN MY FAMILY. I AM ON FIXED INCOME AND DID NOT ANTICIPATE THAT WE AS CONSUMERS WOULD BE LEFT HOLDING THE BAG ON AN OBVIOUS DESIGN DEFECT, THAT NEEDS TO BE CORRECTED BY THE MANUFACTURER. *TR
- NHTSA ID
- 10468890
- Incident
- Jul 2, 2012
- Mileage
- 71,000 mi
Body & structureSteeringSuspension
Filed Mar 23, 2012
VEHICLE MADE SCREECHING SOUND, COMING FROM THE DRIVER'S SIDE FRONT WHEEL WHILE TRAVELLING AT ABOUT 30MPH. WHEN VEHICLE WAS PARKED, OWNER NOTICED LEFT FRONT WHEEL TO BE TURNED OUT AND STANDING AT AN ANGLE. AFTER RAISING THE VEHICLE, OWNER NOTICED THAT A-FRAME CROSSBAR HAD RUSTED THROUGH COMPLETELY, RENDERING THE FRONT CONTROL ARM BOLT HANGING AWAY FROM THE FRAME. BOTH SIDE'S FRONT TIE RODS AND CONTROL ARMS HAD TO BE REPLACED AT APROXIMATELY 35000 MILES AND 70000 MILES. BOTH SIDE'S LINK TOW AND LINK REAR HAD TO BE REPLACED AT UNDER 70,000 MILES, AS ALL BOLTS HAD RUSTED TO THE FRAME. NEW TIRES WERE PURCHASED AT APPROXIMATELY 35,000 MILES, AGAIN AT 45,000 MILES AND AT 80,000 MILES. SHOCKS FOR FRONT WERE ALSO REPLACED TWICE ON BOTH SIDES. *TR UPDATED 06/14/2012 *JS
- NHTSA ID
- 10452834
- Incident
- Mar 23, 2012
- Mileage
- 81,000 mi
SteeringSuspension
Filed Feb 27, 2012
I HAVE A 2007 JEEP COMPASS 4X4. SHORTLY AFTER PURCHASING IT I STARTED TO HEAR A THUMPING NOISE IN MY FRONT END WHEN TURNING. I ALSO HEARD A CREAKING NOISE WHENEVER GOING OVER ANY BUMPS OR HITTING ANY POTHOLES. THE NOISE WAS CONSISTENT FOR AWHILE AND THEN WENT AWAY. LAST YEAR I HAD A TIRE BLOW OUT WHILE DRIVING. THE LEFT FRONT TIRE BLEW OUT AND UPON LOOKING AT THE TIRE- THERE WAS VERY OBVIOUS UNEVEN TIRE WEAR. I LOOKED AT THE RIGHT TIRE AND IT LOOKED EXACTLY LIKE THE LEFT TIRE SO WE QUICKLY HAD BOTH FRONT TIRES REPLACED WITH NEW ONES. FIVE MONTHS LATER MY NEW FRONT TIRES WERE BALD ON THE INSIDE. I HAD TO PURCHASE NEW TIRES AGAIN AND WE HAD AN ALIGNMENT CHECK TO LOOK INTO THE FRONT END. I WAS TOLD MY LEFT BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED. I HAD THE LEFT BALL JOINT DONE. I WAS PLANNING TO HAVE THE TIE ROD DONE WITHIN A MONTH BUT I WAS ADVISED IT NEEDED TO BE DONE NOW. AFTER HAVING THE BALL JOINT DONE MY STEERING IMMEDIATELY STARTED TO PULL TO THE RIGHT VIOLENTLY. I HAD THE TIE ROD DONE THE NEXT DAY. THIS ALLEVIATED THE PULLING ON THE STEERING WHEEL BUT NOW I CAN FEEL SOMETHING ELSE. THE CAR IS NOT HANDLING RIGHT AND IT MAKES ME VERY UNEASY TO DRIVE IT. AFTER DOING SOME RESEARCH ACROSS THE WEB THE SAME PROBLEMS I AM HAVING WITH MY COMPASS ARE BEING EXPERIENCED BY MANY, MANY, MANY PEOPLE WHO BOUGHT THESE VEHICLES. I'M SEEING THAT THIS IS ONLY THE BEGINNING OF WHAT IS GOING TO BE A LONG LIST OF REPAIRS ON THIS VEHICLE'S FRONT END. I'M REALLY SHOCKED THAT THIS PROBLEM HAS NOT BEEN RECALLED. TIE RODS AND BALL JOINTS ARE VERY DANGEROUS. THEY ARE THE COMPONENTS OF YOUR STEERING AND WHEN THEY MALFUNCTION SOMEONE IS GOING TO CRASH. IF EVERYONE WHO BUYS THE SAME CAR HAS THE SAME PROBLEM (AND IT IS DANGEROUS), WHY IS SOMETHING NOT BEING DONE? *TR
- NHTSA ID
- 10449493
- Incident
- Nov 1, 2007
Driver assistancePowertrain (other)Steering+1 more
Filed Nov 14, 2011
I BOUGHT A 2007 JEEP COMPASS 11 MONTHS AGO FROM LITHE CHEVROLET/DODGE/JEEP. IT HAD 64,000 MILES ON IT. IN THE 11 MONTHS THAT I HAVE HAD THE CAR THE RACK AND PINION AND STEERING PUMP HAVE HAD TO BE REPLACED TWICE. AT MY EXPENSE. THE BALL JOINTS HAVE BEEN REPLACED. MY STRUTS AND BRAND NEW TIRES ARE DESTROYED. THE WHOLE BOTTOM OF THE VEHICLE FEELS LIKE IT IS GOING TO SEPARATE FROM THE FRAME. I STARTED HAVING THESE PROBLEMS WITHIN 1 WEEK OF OWNING THE VEHICLE. THE DEALERSHIP WOULD NOT HONOR THE WARRANTY AND WOULD BLOW IT OFF AS ME BEING "SILLY". THE CHECK ENGINE LIGHT HAS BEEN ON 3 TIMES AND RATHER THAN FIXING THE CAR THEY JUST "RESET" THE ENGINE LIGHT. *TR
- NHTSA ID
- 10435436
- Incident
- Oct 25, 2011
SteeringSuspension
Filed Oct 19, 2011
LAST SUMMER, I HAD TO HAVE MY FRONT OUTER TIE ROD ENDS REPLACED AT 65,000 MILES. AT THAT TIME I HAD NEW BRAKE PADS INSTALLED. A FEW MONTHS LATER, I STARTED GETTING VIBRATION IN THE STEERING WHEEL UPON BRAKING AND I ALSO WAS TOLD I HAD UNEVEN TIRE WEAR. I TOOK IT TO THE LOCAL CHRYSLER/JEEP DEALER; THEY ALLIGNED IT. THEY NEVER TOLD ME THAT THE STEERING VIBRATION MAY BE CAUSED BY BAD BALL JOINTS. THE STEERING PROBLEM DIDN'T ENTIRELY GO AWAY AFTER THE ALLIGNMENT; IT STEADILY GOT WORSE. I FINALLY TOOK IT TO AN INDPEPENDENT MECHANIC YESTERDAY AND THEY TOLD ME I NEED NEW BALL JOINTS AND CONTROL ARMS IN THE FRONT. I ALSO NEED ONE NEW ROTOR AND THE OTHER ROTOR TURNED. (THIS IS AFTER I HAD NEW BRAKE PADS INSTALLED ABOUT EIGHT MONTHS AGO AND THE ROTORS WERE FINE AT THAT TIME). I WAS QUOTED $663.56 FOR THIS WORK THAT INCLUDED ANOTHER ALLIGNMENT. I HAVE HAD TO REPLACE 50,000 MILE TIRES ONCE AT $600.00 AND TWO MORE TIMES ON THE FRONT AT ABOUT $350.00 EACH TIME. THE VEHICLE HAS ABOUT 107,000 MILES ON IT TODAY. MY COMPLAINTS ARE 1). I DRIVE WITH A TWO YEAR OLD IN THE CAR FREQUENTLY. THIS IS A BLATANT SAFETY RISK THAT JEEP IS DOING NOTHING ABOUT. THERE ARE MULTIPLE COMPLAINTS AND THIS SHOULD HAVE BEEN A SAFETY RECALL. AND 2)., THE MONEY THAT I'VE HAD TO SPEND ON THIS CAR-REPLACING FRONT BRAKE PADS, NEW ROTORS, BALL JOINTS, CONTROL ARMS, TIE ROD ENDS AND TIRES IS RIDICULOUS. I DON'T HAVE MUCH FAITH IN THE DEALERSHIP SINCE THEY DIDN'T IDENITIFY THE BALL JOINT PROBLEM WHEN THEY SHOULD HAVE. I MAY NEVER BUY ANOTHER JEEP PRODUCT AND I WILL CERTAINLY TELL ANYONE THAT ASKS THE EXPERIENCE THAT I HAVE HAD WITH THIS CAR. *TR
- NHTSA ID
- 10430888
- Incident
- Jul 23, 2010
- Mileage
- 65,000 mi
Other / unspecifiedSteeringSuspension
Filed Oct 13, 2011
LOSS OF CONTROL WHERE THE CAR JERKED AS IF I HAD HIT A PATCH OF ICE (IN THE SPRING WITH 50 WEATHER) ANYTIME I STEERED TO THE LEFT. HAVE HAD THE BALL JOINTS/CONTROL ARMS REPLACED 4 TIMES SINCE. *TR
- NHTSA ID
- 10430059
- Incident
- Mar 12, 2010
- Mileage
- 50,000 mi
SteeringSuspension
Filed Aug 29, 2011
FRONT LOWER CONTROL ARMS AND TIE RODS HAVE GONE BAD WITH ONLY 67000 MILES AND LESS THEN 5YRS OLD. *TR
- NHTSA ID
- 10422387
- Incident
- Aug 11, 2011
- Mileage
- 67,000 mi
Steering
Filed Aug 21, 2011
LAST YEAR, 2010 I HAD TO REPLACE THE TIE RODS IN MY 2007 JEEP COMPASS 4X4. IT ONLY HAD 36,000 MILES AT THE TIME. NOW I'M TOLD THE BALL JOINTS ARE BAD. I CAN'T DRIVE MY CARE BECAUSE IT THROWS ME ALL OVER THE ROAD. A VERY DEFINITE SAFETY PROBLEM, NOT TO MENTION THE MONEY I'M SHELLING OUT FOR THE REPAIRS. *TR
- NHTSA ID
- 10420889
- Incident
- Aug 19, 2011
- Mileage
- 36,000 mi
SteeringSuspension
Filed May 25, 2011
2007 JEEP COMPASS 4X4 WITH APPROX. 41,0000 MILES NEEDS TIE RODS LOWER BALL JOINT/ARM. BALL JOINTS ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. I JUST PAID $2,000 TO HAVE MY COMPASS FIXED. I CHECK WITH JEEP BEFORE IT WAS FIXED THE 800 NUMBER SAID IT WAS COVERED UNDER THE 5 YR POWERTRAIN, I CALLED THE GARAGE WERE MY CAR WAS THEY SAID THEY DID NOT THINK SO THEN I CALLED THE DEALER WHO SAID IT WAS NOT COVERED. AFTER MY CAR WAS IN PIECES MY DEALER TOLD ME I SHOULD OF BROUGHT THE CAR THERE THEY MAY OF BEEN ABLE TO GET SOME HELP FOR ME. NICE TIME TO TELL ME WHEN IT WAS IN PIECES. I FILED A COMPLIANT WITH JEEP BUT SINCE THIS IS A SAFETY HAZARD I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE. IF I HIT A POT HOLE I WOULD OF LOST CONTROL OF THE CAR AND HURT MYSELF OR SOMEONE ELSE. WHAT DOES IS TAKE FOR THE NHTSA TO MAKE JEEP RECALL THE 2007 COMPASS TO FIX THIS. THIS IS A MAJOR SAFETY ISSUE. ARE WE GOING TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOMETHING IS DONE TO ISSUE A RECALL. HOW PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE. . *TR
- NHTSA ID
- 10402774
- Incident
- May 22, 2011
- Mileage
- 41,000 mi
SteeringSuspension
Filed Jan 27, 2011
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE BEGAN TO PULL TO THE RIGHT AND WANDER OUT OF THE LANE CAUSING DIFFICULTY TO STEER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES WHERE THE FRONT STABILIZER SWAY BAR AND RACK AND PINION WERE REPLACED. ALSO, THE TIE ROD WAS REPLACED TWICE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THAT THE SAME PARTS WHICH WERE PREVIOUSLY REPLACED HAD FAILED FOR THE THIRD TIME. THE TECHNICIAN STATED THAT THE FAILURES WERE COMMON ISSUES WITH THE MODEL YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,693.
- NHTSA ID
- 10379341
- Incident
- Mar 6, 2008
- Mileage
- 31,693 mi
SteeringSuspension
Filed Nov 1, 2010
2007 JEEP COMPASS NEEDED TIE ROD ENDS REPLACED AT ANNUAL INSPECTION AT 49000 MILES AND BALL JOINTS NEED REPLACED AT 70000 MILES! JEEP WILL NOT COVER THEM AND THEY ARE THE ONLY ONES WHO MAKE THE BALL JOINTS HOW CONVENIENT. MECHANIC SAYS THEY ARE ONLY LASTING AN AVERAGE OF40-70K MILES AND TO GET RID OF THE VEHICLE. TIE ROD ENDS HAVE 25000 MILES ON THEM AND HE SAID WILL NEED REPLACED IN ABOUT A YEAR AGAIN! UPDATED 01/13/11*BF *TR
- NHTSA ID
- 10363538
- Incident
- Nov 1, 2010
- Mileage
- 49,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.