Other / unspecifiedPowertrain (other)Suspension
Filed Jul 24, 2019
THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.
- NHTSA ID
- 11234673
- Incident
- Jul 24, 2019
- Mileage
- 170,000 mi
Other / unspecifiedSuspension
Filed May 8, 2019
WHEN DRIVING OVER BUMPS YOU CAN CLEARLY HEAR THE SUSPENSION OR STRUTS. YOU CAN HEAR THEM ALSO WHILE JUST DRIVING DOWN THE ROAD. SOMETIMES IT SOUNDS LIKE THE BOLTS ARE GONNA COME OUT. IT ALSO HAVE SOME KIND OF CREAKY NOISE SOMETIMES AS WELL
- NHTSA ID
- 11206316
- Incident
- Mar 15, 2019
- Mileage
- 10 mi
Suspension
Filed Feb 25, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE ACCELERATING UP TO 60 MPH, THERE WAS A RATTLING NOISE DETECTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
- NHTSA ID
- 11182286
- Incident
- Feb 20, 2019
- Mileage
- 187,000 mi
Body & structureSuspension
Filed Feb 6, 2019
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ALERTED HIM TO CHECK THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PLACED AIR IN THE TIRE. WHILE DRIVING FROM THE FUEL STATION AND MAKING A LEFT TURN, THE CROSS MEMBER FRACTURED INTO THE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NEAR A REPAIR FACILITY AND THE MECHANIC DIAGNOSED THAT THE CROSS MEMBER HAD EXTENSIVE RUST TO THE POINT THAT IT FRACTURED INTO THE FRAME. THE VEHICLE WAS THEN TOWED TO A SECOND FACILITY FOR DIAGNOSTIC TESTING. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN MANUFACTURER EXTENDED WARRANTY CAMPAIGN NUMBER: X69 (FRONT AND REAR CROSS MEMBER CORROSION) AND TSB NUMBER: 23012-14. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- NHTSA ID
- 11174794
- Incident
- Feb 1, 2019
Suspension
Filed Feb 2, 2019
WHILE DRIVING THE DRIVER SIDE REAR WHEEL SUDDENLY TILTED INWARD SO WHEN WAS RUBBING WHEEL WELL. GOT VEHICLE HOME LESS THAN 1 MILE AWAY AND SAW CROSS MEMBER RUSTED COMPLETELY ALLOWING UPPER CONTROL ARM TO MOVE.
- NHTSA ID
- 11173699
- Incident
- Jan 31, 2019
- Mileage
- 139,000 mi
Suspension
Filed Jan 24, 2019
THE FRONT SUB-FRAME (DRIVERS SIDE) OF MY DAUGHTERS CAR BROKE. THANKFULLY SHE WAS JUST PULLING UP TO A STOP LIGHT LEAVING A COLLEGE CAMPUS WHEN IT BROKE AND NOT ON THE HIGHWAY OR MOVING FAST. THE PIECE JUST SNAPPED. I SEE THERE IS AN ISSUE WITH SOME OF THE 2007 COMPASS WHERE THEY EXTENDED THE WARRANTY BUT IT DOES NOT APPLY TO OUR VIN NUMBER FOR SOME REASON. THIS IS A HUGE SAFETY ISSUE.
- NHTSA ID
- 11171877
- Incident
- Jan 23, 2019
- Mileage
- 140,000 mi
BrakesDriver assistanceSuspension
Filed Jan 9, 2019
PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.
- NHTSA ID
- 11166062
- Incident
- Sep 27, 2018
- Mileage
- 130,000 mi
SteeringSuspension
Filed Nov 15, 2018
HAD A LOT OF BANGING NOISES OVER BUMPS. AFTER AN INSPECTION UNDER CAR, FOUND FRONT & REAR SUB FRAMES ROTTED OUT. ALSO REAR WHEEL BEARINGS BAD, BROKEN ABS TONE RINGS. REAR SUSPENSION LINKS SEIZED TO REAR SUB FRAME. I ALSO HAD TO REPLACE FRONT STRUTS & SWAY BAR BUSHINGS. (VERY POOR FOR A 10 YEAR OLD CAR)
- NHTSA ID
- 11151842
- Incident
- Oct 6, 2018
- Mileage
- 136,000 mi
Suspension
Filed Sep 4, 2018
I RECENTLY TOOK MY VEHICLE TO A LOCAL SHOP BECAUSE OF LOUD CLUNKING NOISES. THEY STATED THAT THE REAR SUSPENSION IS TOTALLY ROTTED OUT AND THE CLUNKING WAS BASICALLY THINGS SHIFTING AROUND UNDERNEATH. HE TOLD ME IT WAS A REAL SAFETY ISSUE AND SAID IT IS NOT SAFE TO BE ON THE ROAD. HE ALSO STATED THE FRONT IS ROTTED AS WELL.
- NHTSA ID
- 11124393
- Incident
- Aug 29, 2018
Suspension
Filed Aug 21, 2018
RE:FRONT FRAME CROSSMEMBER. THESE PARTS WERE INSPECTED AS OK IN 2014 BY DEALER PER THE CHRYSLER WARRANTY EXTENSION LETTER ABOUT FRAME ROT. IN JULY 2018 ROT AND DETERIORATION DISCOVERED BY OWNER THAT WOULD HAVE BEEN THERE PRIOR TO THE WARRANTY EXTENSION EXPIRATION IN JULY 2017. THE WARRANTY EXTENSION PERIOD WAS TOO SHORT AND CHRYSLER SHOULD HAVE HAD THE VEHICLES RE-INSPECTED FOR DETERIORATION THROUGHOUT THE WARRANTY PERIOD. I AM WANTING A FAIR RESOLUTION TO A NOW DANGEROUS SITUATION WITH MY VEHICLE.
- NHTSA ID
- 11121226
- Incident
- Jul 23, 2018
- Mileage
- 268,000 mi
Suspension
Filed Jul 19, 2018
RUSTED OUR SUBFRAME AND SPRING
- NHTSA ID
- 11112303
- Incident
- Apr 20, 2018
- Mileage
- 100,000 mi
SteeringSuspension
Filed Jun 19, 2018
"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!
- NHTSA ID
- 11102600
- Incident
- Jun 1, 2018
- Mileage
- 13,000 mi
Body & structureSteeringSuspension
Filed Jun 2, 2018
THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!
- NHTSA ID
- 11099342
- Incident
- Jun 1, 2018
Suspension
Filed Apr 24, 2018
MY 17 YEAR OLD SON WAS DRIVING HOME FROM SCHOOL. ALL OF A SUDDEN THE FRONT END OF HIS JEEP COMPASS PULLED LEFT AND WAS VERY HARD TO STEER AND GRINDING VERY LOUD. THE FRONT LEFT TIRE WAS POINTING OUT AND THE STEERING WHEEL WAS OFF CENTER. I TOOK IT TO THE GARAGE AND THE MAIN CROSS MEMBER RUSTED THROUGH AND BROKE. I CONTACTED JEEP AND THEY SAID THAT THERE WAS AN EXTENDED 10 YEAR WARRANTY ON THIS PARTS DUE TO THE SAME ISSUES. HOWEVER, THE 10 YEAR WARRANTY RAN OUT IN JULY 2016. IF THEY KNOW THAT THERE ARE ISSUES AND ALREADY EXTENDED WARRANTY FOR 10 YEARS; WHY DON'T THEY MAKE IT RIGHT ON ALL THE VEHICLES.
- NHTSA ID
- 11089914
- Incident
- Mar 22, 2018
- Mileage
- 117,000 mi
Suspension
Filed Feb 26, 2018
TOOK VEHICLE TO BE SAFETY INSPECTED, AND IT FAILED BECAUSE THE REAR SUBFRAME OR CROSSMEMBER WAS ROTTED OUT..... THIS IS A PROBLEM KNOWN TO JEEP .... BUT THEY SAID THIS VEHICLE WAS NOT COVERED BY THE WARRANTY.
- NHTSA ID
- 11075063
- Incident
- Feb 14, 2018
- Mileage
- 154,000 mi
Body & structureFuel systemSuspension
Filed Oct 9, 2017
I HAVE HAD THIS JEEP FOR LITTLE OVER A YEAR AND HAVE HAD TO REPLACE THE FUEL PUMP, THE DRIVE CHAIN, FRONT CONTROL ARMS AND NOW I AM TOLD THAT THE SUBFRAME IS RUSTED AND APPARENTLY CRACKED AS IT MAKES AWFULLY LOAD NOISES IN THE BACK. I HAVE CONTACTED A JEEP DEALER TO CK ON THE REPLACEMENT OF THE SUBFRAME. I AGREE, DO NOT BUY A JEEP.
- NHTSA ID
- 11032327
- Incident
- Sep 27, 2017
- Mileage
- 110,000 mi
Other / unspecifiedSteeringSuspension
Filed Feb 14, 2017
DRIVING ON A HIGHWAY AT 35 MPH AND BRAKING FOR A RED LIGHT THE JEEP FRONT END COLLAPSED AND THE VEHICLE SERVED TO THE LEFT. DEALER INSPECTION REVEALED THE FRONT CROSSMEMBER BROKE DUE TO CORROSION. THE REAR CROSSMEMBER WAS ALSO CORRODED. THE UNDERCARRIAGE OF THE VEHICLE SUSTAINED EXCESSIVE & EXPENSIVE DAMAGED. CHRYSLER HAS NO RECALL ON THIS CORROSION PROBLEM ALTHOUGH IT HAS ISSUED AN ACTION UNDER 23-012-14. CUSTOMER NOTIFICATION WOULD PREVENT ANY POSSIBLE ACCIDENTS AND UNDERCARRIAGE DAMAGE BUT NO SUCH NOTIFICATION IS IN EFFECT. A SERVICE VISIT ON 10/2016 WITH INSPECTION DID NOT ALERT THE OWNER OR DEALER TO THIS DANGEROUS CONDITION OF CORROSION OF A CRITICAL STRUCTURE OF THE VEHICLE.
- NHTSA ID
- 10954511
- Incident
- Feb 1, 2017
- Mileage
- 45,000 mi
Suspension
Filed Dec 31, 2016
SUSPENSION SUBFRAME EXTREMELY WORN OUT AT AROUND 100,000MILES AND NEEDED TO BE REPLACED.
- NHTSA ID
- 10938904
- Incident
- Dec 31, 2016
- Mileage
- 102,620 mi
SteeringSuspension
Filed Dec 2, 2016
THE VEHICLE WITH APPROX 120000 MILES ON IT IN 11/2015 HAD THE PASSENGER SIDE AND DRIVERS SIDE BALL JOINTS REPLACED. IN 4/2016 THE PASSENGER SIDE BALL JOINT FAILED AND PULLED OUT OF THE STEERING KNUCKLE AS I BACKED OUT OF MY DRIVEWAY, I HAD IT REPLACED. TWO WEEKS LATER THE DRIVER SIDE BALL JOINT PULLED OUT AS I MADE A RIGHT HAND TURN INTO A WALMART PARKING LOT. THE FAILURE CAUSED MY STRUT TO BE BENT, THE INNER AND OUTER TIE RODS TO BE TWISTED AROUND THE HALF SHAFT DRIVE AXLE, AND THE DRIVE AXLE TO BE PULLED OUT OF THE TRANSMISSION. MY LOWER CONTROL ARM NEEDED TO BE REPLACED AS WELL. LUCKILY MOST OF THE DAMAGE WAS COVERED UNDER MY INSURANCE. IF IT HAD HAPPENED ON THE HIGHWAY I'D HAVE NEEDED A CASKET AND AN UNDERTAKER AS WELL! YESTERDAY I WENT TO GET AN ALIGNMENT DONE - AND TO CHECK AS TO WHAT WAS MAKING A CLUNKING SOUND UNDER THE FRONT END - I WAS TOLD I NEED A NEW PASSENGER SIDE LOWER CONTROL ARM, INNER AND OUTER TIE ROD ENDS AND A NEW LOWER BALL JOINT... YET AGAIN! THE THIRD BALL JOINT IN TWO YEARS!!! THIS AUTO I BOUGHT USED FOR $8K IS TURNING OUT TO COST ME TWICE THAT AMOUNT IN REPAIRS. I HAVE NOT DONE A "CARFAX" ON THIS VEHICLE TO DETERMINE HOW MANY TIMES THE FRONT END SUSPENSION ITEMS WERE REPLACED PRIOR MY PURCHASE OF THIS VEHICLE. HOWEVER, HAVING OWNED THIS CAR FOR ONLY A YEAR AND A HALF, IT HAS BEEN IN THE SHOP NEARLY EVERY TWO MONTHS FOR CRITICAL STRUCTURAL, OR ENGINE REPAIRS. WHY HAS THERE NOT BEEN A SAFETY RECALL ON THIS VEHICLE ?!?! THIS CAR IS A LEMON! *TR
- NHTSA ID
- 10929649
- Incident
- Dec 1, 2016
- Mileage
- 120,000 mi
Suspension
Filed Nov 4, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE CONTACT WAS INFORMED THAT THE DRIVER SIDE LOWER CONTROL ARM, SHOCKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,276.
- NHTSA ID
- 10924356
- Incident
- Sep 5, 2016
- Mileage
- 144,276 mi
Suspension
Filed Oct 7, 2016
STARTED HEARING CLUNKING NOISE UNDERNEATH THE FRONT. TOOK TO MECHANIC IMMEDIATELY AND HE SAID MY FRONT CROSSMEMBER WAS RUSTED OUT. HE TOLD ME JEEP COMPASS HAD ISSUED A EXTENDED WARRANTY ON THE PROBLEM. T.S.B 23-012-14 IS THE SERVICE BULLETIN NUMBER. MY MECHANIC ADVISED ME THAT IT WAS NOT SAFE TO DRIVE AND I WAS LUCKY TO EVEN GET IT THERE. I CALLED MY LOCAL CHRYSLER DODGE JEEP DEALER TO GET PROBLEM FIXED. THEY TOLD ME IT WAS UNDER WARRANTY AND I ARRANGED A TOW TO GET IT THERE. HOWEVER ABOUT 10 MINUTES LATER THE DEALER SAID IT WOULD NOT BE COVERED BECAUSE IT WAS NOT PURCHASED IN ONE OF THE SALT BELT STATES BUT WAS BUILT IN THE TIME FRAME UNDER WARRANTY. IT WAS BOUGHT IN V.A. AND WAS NOT COVERED, BUT WEST VIRGINIA IS COVERED AND THAT IS ONLY 62 MILES OR ABOUT A 50 MINUTES. IN MY OPINION ANY JEEP SHOULD BE COVERED FOR THE DEFECT IF THEY HAVE THE SAME PROBLEM ESPECIALLY IF THEY WAS BUILT AT THE SAME TIME. WHEN I SEEN THAT PART I COULD NOT BELIEVE HOW FAR GONE IT WAS. SCARY REALLY. MY FAMILY LIVING IS JUST AS IMPORTANT AS ALL THE OTHER FAMILIES IN THE SALT BELT STATES.
- NHTSA ID
- 10914801
- Incident
- Sep 25, 2016
- Mileage
- 7 mi
Other / unspecifiedSuspension
Filed Jul 2, 2016
K FRAME BY DRIVER FRONTWHEEL SO RUSTED CRACK COMPLETELY IN HALF. WHEEL ENDED UP FACING 90 DEGREE TO LEFT. WHEEL AND FRAME ALMOST SEPARATED FROM JEEP. STRUT ONLY HOLDING IT ON. GOOD THING I WAS ONLY GOING ABOUT 5MPH IN PARKING LOT.
- NHTSA ID
- 10882292
- Incident
- Jul 2, 2016
- Mileage
- 157,000 mi
Suspension
Filed Jun 14, 2016
FRONT ENGINE CRADLE/SUB FRAME BROKE IN HALF WHILE DRIVING ON A CITY STREET CAUSING LOSS OF CONTROL AND DAMAGE TO ADDITIONAL PARTS INCLUDING RACK AND PINION, CONTROL ARMS, ETC. AFTER EXAMINATION OF THE ENGINE CRADLE/SUB FRAME BY A MECHANIC AND MYSELF IT WAS DISCOVERED THAT THE ENGINE CRADLE/SUB FRAME HAD RUSTED SO SEVERELY THAT BROKE IN HALF UNDER THE NORMAL WEIGHT AND DRIVING STRESSES OF THE VEHICLE. EXAMINATION OF THE REAR SUB FRAME SHOWS THE SAME SIGNS OF RUST WHICH INCLUDE NUMEROUS HOLES APPROXIMATELY 1/2" +/- IN DIAMETER. THE UNI-BODY OF THE VEHICLE HAS NO SURFACE RUST OR MORE SEVERE RUST LOCATED ON ANY AREA ON THE VEHICLE. THE RUST IS SOLELY ISOLATED ON THE FRONT ENGINE CRADLE/SUB FRAME AND REAR SUB FRAME. THIS IS A VERY DANGEROUS AND PREMATURE FAILURE OF A VEHICLE.
- NHTSA ID
- 10874295
- Incident
- Mar 24, 2016
- Mileage
- 170,000 mi
Body & structureSuspension
Filed May 6, 2016
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING NOISE FOLLOWED BY THE SOUND OF METAL SCRAPING THE ROAD. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE REAR CONTROL ARM AND CROSS MEMBER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
- NHTSA ID
- 10863637
- Incident
- Apr 12, 2016
- Mileage
- 66,000 mi
Body & structureSteeringSuspension
Filed May 1, 2015
I HAD MY VEHICLE IN FOR REGULAR MAINTENANCE AND THE MECHANIC INFORMED ME THE FRONT AND REAR SUBFRAME IS ROTTEN AND HAVE HOLES IN THEM. HE FURTHER STATED THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE AND I SHOULD REPORT THE PROBLEM AND CALL CHRYSLER AS THIS CAN CAUSE SERIOUS PROBLEMS. *TR
- NHTSA ID
- 10714046
- Incident
- May 1, 2015
- Mileage
- 91,097 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.