Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
Latest Feb 29, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 18, 2012
What this page shows
Our database holds 71 NHTSA owner-reported complaints for the 2010 Jeep Compass. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 71 · page 1 of 3
BrakesDriver assistance
Filed Feb 29, 2024
System failed was the throttle body, power (engine?) and brakes. I was unable to accelerate while going up a hill. When this happened the whole vehicle shut off which wouldn't allow me to push in the break pedal since I was still in drive. This could of caused us to be hit from the traffic following behind me. This put our lives at risk. Unknown, unsure what is being questioned as far as repeoducing a problem? It has failed my states safety inspection yesterday. I just purchased this vehicle a week ago. Warning lights were lightening bolt, abs light and traction control light.
NHTSA ID
11574614
Incident
Feb 28, 2024
AirbagsBrakesElectrical
Filed Apr 3, 2023
The brake and ABS are on. Also there is a lightning bolt that appears on the cluster. The honk does not want to work as well and it is associated with the airbag since its installed with it in the center of the steering wheel.
NHTSA ID
11515187
Incident
Mar 1, 2023
Body & structure
Filed Jul 7, 2022
The contact's son-in-law owns a 2010 Jeep Compass. The contact stated that while the vehicle was at an independent mechanic for an oil change and tire rotation, the mechanic informed him that the rear subframe was cracked. The mechanic advised the contact's son-in-law to not drive the vehicle until the rear subframe was replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA ID
11472682
Incident
Jul 7, 2022
Mileage
100,000 mi
Suspension
Filed Dec 5, 2021
my front and rear sub-frame rotted out, making my vehicle dangerous to drive for me my family and other passengers that ride in my vehicle,it is also a danger to other vehicles and persons on the road. Chrysler knows of this problem with 2010 jeep compass but has never issued a safety recall, it seems only fair that Chrysler should held responsible to recall this vehicle since they used cheap parts knowing they would not hold up in states with heavy winters and the use of salt on roadways.
NHTSA ID
11442742
Incident
Nov 29, 2021
Body & structure
Filed Jan 15, 2021
MY 2010 JEEP COMPASS WAS TAKEN IN FOR AN INSPECTION TODAY. IT FAILED FOR LOWER FRONT SUBFRAME BEING TOTALLY RUSTED OUT. THIS IS UNACCEPTABLE FOR A 10 YEAR OLD VEHICLE AND VERY UNSAFE!
NHTSA ID
11388379
Incident
Jan 15, 2021
Mileage
144,832 mi
Airbags
Filed Dec 10, 2020
THE AIR BAG LIGHT REMAINS ON AND IT CHIMES.
NHTSA ID
11382863
Incident
Mar 2, 2020
Fuel system
Filed Dec 2, 2020
EVERY TIME I FILL MY JEEP UP IT STARTS JERKING THEN COMPLETELY QUITS. I RESTART MY JEEP AND START TO PULL OUT ONTO THE STREET AND/OR HIGHWAY IT STILL JERKS FOR THE FIRST FEW SECONDS THEN QUITS. I HAD A ENGINE DIAGNOSTIC TEST AND HAD TO REPLACE THE CANISTER COSTING ME $248.00 NOT COUNTING LABOR COST. THIS HAS BEEN AN ISSUES FOR THE LAST SEVEN MONTHS TO DATE, THE JERKING AND SHUTTING OFF OF MY JEEP
NHTSA ID
11377474
Incident
May 1, 2020
Filed Sep 21, 2020
THE VEHICLE KEEP ON HONKING ON IT OWN. WE TOOK THE VEHICLE TO THE DEALERSHIP WHICH THE DIAGNOSED AND REPAIRED THE PROBLEM BUT THE VEHICLE FROM TIME KEEPS HONKING. WE TOOK IT BACK TO THE DEALERSHIP THEY SAY THERE'S NO CODE SHOWING UP FOR THE AND IT NEVER WENT OFF WHILE THERE.
NHTSA ID
11360185
Incident
Aug 10, 2020
Mileage
92,000 mi
Electrical
Filed Jun 23, 2020
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT OCCASIONALLY, THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ID
11330416
Incident
Apr 1, 2016
Mileage
50,000 mi
Driver assistance
Filed Apr 12, 2020
I HAVE BEEN DRIVING MY VEHICLE FOR ALMOST A YEAR NOW IT AND IT SEEMS LIKE THE CLUTCH PEDAL IS BINDING, THE PEDAL DEPRESSES WHEN I'M DRIVING BUT FEELS LIKE IT HAS SOME KIND OF RESISTANCE. I'M NOT SURE IF IT MAY BE AN UNDERLYING ISSUE OR NOT BUT THIS IS BEST HOW IT CAN BE DESCRIBED.
NHTSA ID
11320890
Incident
Apr 12, 2020
Mileage
128,000 mi
Seat belts
Filed Nov 15, 2019
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2010 JEEP COMPASS. WHILE DRIVING 25 MPH, ANOTHER VEHICLE TURNED LEFT WITHOUT YIELDING THE RIGHT OF WAY. AS A RESULT, THE CONTACT SLAMMED ON THE BRAKE PEDAL AND REAR ENDED THE OTHER VEHICLE. THE DRIVER'S SEAT BELT FAILED TO ENGAGE AND ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND BURNS TO THE LEFT ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE SIDE OF THE ROAD AND WAS TOWED TO A LOT. THE VEHICLE WAS LATER DEEMED DESTROYED. THE WINDSHIELD, PASSENGER SIDE HEADLIGHT, AND DRIVER'S DOOR WERE DAMAGED. THE CONTACT MENTIONED THAT IN 2017, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AT THE FARICY BOYS CHRYSLER JEEP (4950 NEW CAR DR, COLORADO SPRINGS, CO 80923, (855) 846-8666). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 120,000. *BF *TR
NHTSA ID
11280396
Incident
Nov 4, 2019
Mileage
120,000 mi
Filed Oct 4, 2019
JEEP COMPASS HAS JUST OVER 61,000 MILES, WHEN TURNING TO GO UP MY DRIVEWAY THE CONTROL ARM FELL TO THE GROUND. I HAD TO PURCHASE NEW VEHICLE AS THIS WAS UNSAFE TO DRIVE. THE SERVICE DEPARTMENT AT LIA JEEP OF NORTHAMPTON REPORTED TO ME THAT I WOULD KEEP CONTINUING HAVING OTHER PROBLEMS WITH UNDERNEATH THE CAR EVEN IF REPAIRED AS IT WAS SO BAD. THIS IS WHY I CHOSE TO GET NEW VEHICLE. METRO JEEP OF CHICOPEE, MA TOOK IS AS A TRADE AND WILL BE TOWED THERE TODAY. 10/4/19 I WAS VERY THANKFUL THAT THIS DID NOT HAPPEN AT HIGH RATE OF SPEED OR I MAY NOT BE TYPING THIS RIGHT NOW.
NHTSA ID
11266052
Incident
Oct 2, 2019
Mileage
61,500 mi
Fuel systemPowertrain (other)Steering
Filed Sep 18, 2019
AFTER PURCHASING MY NEW/USED COMPASS FROM A DEALER IN TOWN I WENT TO FILL THE GAS TANK UP. NOT REALLY A PROBLEM THIS TIME FILLING THE TANK BUT UPON STATING THE VEHICLE IT STARTED TO STALL SHAKE , SPIT, AND SPUTTER DOWN THE ROAD AFTER ONLY ABOUT A 1/10 OF A MILE. DURING THIS TIME OF STALL THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN WHILE DRIVING TOWARDS ONCOMING TRAFFIC . THIS WASNT THE ONLY TIME IT DONE THIS ....NO EVERY TIME I GO TO FILL UP THE TANK WITH GAS IT DOES THE SAME THING AND ACTS THE SAME WAY IT STRAIGHTENS UP AFTER RUNNING A FEW MILES (IF IT STAYS RUNNING ) OR RESTARTING THE ENGINE. LATELY IT TAKES ME ABOUT A HALF AN HOUR TO FILL THE TANK BECAUSE THE PUMP SHUTS OFF LIKE IT IS ABOUT TO OVER-SPILL EXCEPT THE TANK IS EMPTY AND IT ISN'T THE PUMP BECAUSE IT DOES THIS AT EVERY GAS STATION I COME TO NOW. THE SAFETY FACTOR HERE IS THE STALLING WHILE IN MOTION WITHOUT WARNING LOOSING CONTROL OF WHERE MY CAR IS GOING IS A SAFETY HAZARD AND THIS NEEDS TO BE ADDRESS BEFORE A HEAD ON COLLISION
NHTSA ID
11256534
Incident
Aug 5, 2019
Mileage
80,000 mi
EngineFuel system
Filed Aug 23, 2019
CAR STALLS AFTER FILL UP, NO OTHER TIME.I DO NOT OVER FILL.AFTER LEAVING THE GAS PUMP, THE CAR "BUCKS" AND THEN STALLS ONE OR TWO TIMES WHILE IN TRAFFIC AS I TRY TO LEAVE A TRAFFIC LIGHT OR DRIVE IN THE TRAFFIC. CAR IS IN MOTION WHEN THIS HAPPENS ON CITY STREETS. STARTED IN 2017 AND CONTINUES TO TODAY.
NHTSA ID
11246070
Incident
Jul 1, 2017
Mileage
90,000 mi
Body & structure
Filed Aug 10, 2019
THE CAR LEAKS THRU THE OVERHEAD LIGHTS DURING RAIN/STORMS WHICH CAUSES THE WATER TO COME ONTO THE SHIFT CONTROL COLUMN CAUSING MAJOR DISTRACTION WHILE DRIVING. IN ADDITION, THE WATER LEAKAGE ALSO RUNS ALONG THE DRIVER SIDEBAR, AND POOLS ON THE DRIVERS FLOORBOARD AND THE SEAT IMMEDIATELY AFT. THIS IS A SAFETY HAZARD WHEN WATER IS POURING OUT OF THE OVERHEAR DOME LIGHTS ONTO THE SHIFTER/DRIVER WHILE DRIVING. RAIN COMES IN BE IT STATIONARY OR DRIVING. THIS HAS BEEN A CONSTANT PROBLEM SINCE WE HAVE OWNED THIS CAR. WE HAVE REPAIRED/REPLACED THE SUNROOF, NEW WINDSHIELD...NOTHING WORKS. THIS CAR IS A SAFETY HAZARD, I DON'T ALLOW ANY MEMBERS OF MY FAMILY TO DRIVE IT ANY LONGER.
NHTSA ID
11242943
Incident
Aug 7, 2019
Mileage
35,000 mi
EngineFuel system
Filed Aug 4, 2019
CAR RANDOMLY SHUTS OFF WHILE DRIVING. STARTED WITH NO KNOWN CAUSE THEN IT STARTED DOING THIS AFTER FUELING THE CAR. HAVE SEEN THAT IT IS A WELL KNOWN PROBLEM WITH JEEP COMPASS, AND OTHER MODELS LIKE THE COMPASS.
NHTSA ID
11241597
Incident
Jan 1, 2019
Mileage
76,000 mi
Body & structure
Filed Jul 4, 2019
I BROUGHT MY VEHICLE A 2010 JEEP COMPASS TO BODWELLS JEEP IN BRUNSWICK MAINE LAST YEAR TO HAVE THE CROSSMEMBERS INSPECTED. THERE IS AN EXTENDED WARRANTY ON THIS VEHICLE FOR 10 YEARS. LAST YEAR THEY TOLD ME THAT IT WAS IN PERFECT SHAPE AND NOW THIS YEAR THE CROSSMEMBERS ARE SO RUSTED THROUGH THAT THERE IS A GIANT HOLE. THEY DON'T WANT TO FIX IT FOR FREE AND MY CAR WILL NOT PASS INSPECTION.
NHTSA ID
11229446
Incident
Mar 29, 2018
Mileage
115,000 mi
Filed Jun 29, 2019
CAR RANDOMLY SHUTS OFF WHILE IN MOTION. WILL RESTART AFTER SHUT OFF. HAS DOES THIS MANY TIMES . THIS HAS BEEN HAPPENING FOR QUITE SOME TIME. LOOKED IT UP AND IT'S A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED.
NHTSA ID
11228417
Incident
Jun 29, 2019
Mileage
101,000 mi
Engine
Filed Jun 24, 2019
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. AFTER FUELING THE VEHICLE, IT SPUTTERED AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE INTAKE MANIFOLD SENSOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 102,000.
NHTSA ID
11222148
Incident
Jan 22, 2019
Mileage
102,000 mi
Body & structure
Filed Jun 7, 2019
RUSTED SUBFRAME. RECALLED IN SOME STATES CONSIDERED SALT BELT STATES BUT NOT NEBRASKA, WHY NOT? THIS IS HORRIBLE. NOTHING ELSE IS SO RUSTY IT IS CRUMBLING LIKE THE SUBFRAME.
NHTSA ID
11218568
Incident
Jun 7, 2019
Mileage
97,921 mi
Fuel systemSuspension
Filed May 6, 2019
PURCHASED IN 2017, 4 MONTHS LATER PUT CLOSE TO $4000.00 IN SUSPENSION AND FUEL FILLER TUBE DUE TO EXTREME RUSTING. NOW ON APRIL 15, 2019 TOOK IT IN FOR OIL CHANGE AND WAS WRITTEN ON PAPER BUT NOT TOLD TO ME. I JUST WAS GOING THROUGH THE PAPERS TODAY BECAUSE THE BBB SAID THEY CAN'T HANDLE MY PROBLEM. MDH 0826XX IS A SAFETY BULLETIN THAT EXTENDED THE COVERAGE FOR THIS PROBLEM. I STILL OWE ON THIS AND THE DEALER SHOULD BE HELD ACCOUNTABLE FOR ALL OF THESE PARTS I PAID FOR SOME ALREADY BUT THIS I WON'T PAY FOR. WHY ISN'T RANDY WISE CHYRSLER RESPONSIBLE? ALL THESE SAFETY THINGS SHOULD HAVE BEEN FIXED BEFORE THEY SOLD IT WITH TERRIBLE SAFETY DEFECTS THAT THEY WERE AWARE OF. YOU CAN'T DO ALL THE SUSPENSION WORK THEY DID AND NOT NOTICE A ROTTEN CRADLE!!! I AM MORE UPSET NOWTHAN I CAN EVEN SAY. I'M A 69 YEAR OLD WOMAN WITH A 72 YR OLD DISABLED HUSBAND!!
NHTSA ID
11205724
Incident
Apr 15, 2019
Mileage
78,000 mi
Fuel system
Filed Apr 1, 2019
I JUST FILLED UP MY CAR AND ABOUT 1 MILE FROM MY HOME THE CAR STALLED OUT WHILE MAKING A TURN. I WAS DRIVING AT ABOUT 15 MPH IN THE CITY. I ALMOST CRASHED THE CAR BECAUSE THE STEERING WHEEL LOCKED UP AND I NEEDED AN ENORMOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO STOP MY CAR.
NHTSA ID
11192888
Incident
Dec 27, 2018
Mileage
117,000 mi
Engine
Filed Feb 26, 2019
FILLED MY GAS TANK AT THE GAS STATION BEFORE GETTING ONTO THE HIGHWAY. CAR STALLED AND TURNED OFF MERGING ONTO THE HIGHWAY ABOUT A MILE DOWN THE ROAD. LOST CONTROL OF BREAKS AND STEERING. NO WARNING LIT UP ON DASH. GOOGLED AND FOUND OUT MANY OTHERS HAVE THIS ISSUE. THIS IS DANGEROUS AND I WAS ALMOST KILLED, SOMETHING NEEDS TO BE DONE.
NHTSA ID
11182574
Incident
Feb 25, 2019
Mileage
94,000 mi
Fuel system
Filed Oct 3, 2018
CAR STALLS AFTER YOU FILL UP THE GAS TANK AND DRIVE AWAY FROM THE GAS STATION. IF YOU COME TO STOP AND/OR IDOL WITHIN 5 MINUTES OF FILLING UP YOUR CAR TANK OR COASTING ALONG IT WILL STALL.
NHTSA ID
11133155
Incident
Oct 1, 2018
Mileage
60,000 mi
Body & structure
Filed Sep 21, 2018
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND SPLIT IN HALF. THE DEALER (RAMEY CHRYSLER DODGE JEEP RAM, 27992 GOV G C PEERY HWY, NORTH TAZEWELL, VA 24630 (276) 988-6526) WAS CONTACTED AND STATED THAT THE VEHICLE WAS ONLY INCLUDED IN A SEAT BELT RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST; HOWEVER, THE CONTACT HEARD A MESSAGE ABOUT THE RUST FAILURE WHEN SHE WAS PLACED ON HOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
NHTSA ID
11130565
Incident
Aug 15, 2018
Mileage
80,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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