The dealership says it cannot be repaired until 2027 due to parts not being available for the fire recall on this jeep. I cannot ensure my safety or others with this issue.
- NHTSA ID
- 11747747
- Incident
- Jul 1, 2026
Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2021 Jeep Gladiator submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 45 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 45, in the owner's own words
The dealership says it cannot be repaired until 2027 due to parts not being available for the fire recall on this jeep. I cannot ensure my safety or others with this issue.
own a 2021 Jeep Gladiator Overland, VIN [XXX]. My vehicle is affected by a safety recall involving the power steering wiring and potential fire risk. I have been advised that parts may not be available until September. I am concerned about the safety of my vehicle and would like Jeep to document my concerns, provide a timeline for repair, and explain what assistance is available while I wait for the recall remedy.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I purchased this vehicle on May 25th. On june 4th it was parked out side my front porch and my house along with the jeep burned completely down. the fire was first witnessed on the front porch right where the jeep was parked. I was out of town working and had a friend there dog sitting for me. She and the dogs got out safely althoug she was sent to the hospital for smoke inhalation and was released later that evening. The arson investigation is still on going. as of monday June 8th, Both the arson investigator and home insurnace investigator could not determine the origin of the fire. When the recall went public on june 11th i informed them of the recall and have not gotten much back from either of them. The scene has yet to be re-visted. I drove the truck maybe a total of 150 miles. The steering felt strange at times but i only had the vehicle for 5 days before i left for work. There is no solution from jeep. I would really like for a specialest to inspect the vehicle to determine if it did in fact set my house on fire.
Potential fire even when vehicle is off.
Complete failure and shut down of all systems while driving through an intersection. Result found by dealer: Frayed wiring harness on right side of engine rubbing near exhaust parts. Known problem in several models of Jeep due to TBS issued to dealers. Jeep failed in intersection in [XXX] and was able to coast to curb. Started later and was able to drive it back to Prescott, AZ with fingers crossed, took to York Jeep dealer for repairs. They have the repair file. Was 6 mos out of warranty but only about 12k miles ref: Case Number: XXX Release Date: 1/16/2021 Symptom/Vehicle Issue: Check Engine Light On, Service Shifter Message, No Crank No Start. Transmission Wiring Harness Chaffed Or Pinched Near Exhaust DPF Discussion: Initial complaint is that the Check Engine Light is illuminated, Service Shifter Message is displayed, and/or a crank no start condition exists. Upon scanning the vehicle for DTC’s you may find one or more of the following: P2453, P2454, P0335, P0336, P242B, P242C, U0074, U11C3. Diagnosis: Inspect the wiring harness near connector XY230A leading down to the transmission. The harness routing may allow the wiring to make contact with the sharp edge of the DPF gasket flange. It has also been found that the wiring harness could be routed close to the exhaust causing chaffing. Both of these situations could result in damage to the harness and a potential open or short. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear view camera works only when vehicle is cold, usually only in the morning. I cant use this safety feature whenever I drive the car the rest of the day . I have been in situations driving the truck in off road conditions were the camera is a must to see where I am going, and have been in very dangerous situations getting too close to rocks or deep drops due to lack of rear visibility. And mirrors don't help in some of these situations, because the danger has been completely in the center of the rear of the truck, and out of mirror reach.
The contact owns a 2021 Jeep Gladiator. The contact stated that the instrument panel was blank at startup. Due to the failure, the speedometer, fuel gauge, mileage, and other features were not visible. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was associated with the failure. A dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 49,000.
Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side of the highway. While waiting for my tow, with the E Brake set and in Park, the Jeep kept trying to crawl forward on its own. I was unable to turn the vehicle off as it would not respond, in addition to an alarm warning saying not to turn off the Jeep. The second occurrence was in the parking garage at work; I pulled through the parking stall, put the Jeep in reverse to back up and the same fault took place. No steering, wipers on full speed, every alarm on the dash was engaged. Thankfully I was not a highway speed. I was able to turn off the Jeep this time after about 5 minutes of attempting to.
While driving on the highway on 1/19/2026, the electric power steering system abruptly stopped working. It took all my strength to steer the vehicle to take the first available exit. The failure made controlling the vehicle very difficult, putting my safety, my family's safety and the safety of others around me at risk. As soon as the vehicle slowed to approximately 20mph, the power steering started working normally again. There were no warning lamps, messages or other symptoms of the problem prior to the failure. There were no warning lamps, messages or notifications during the power steering failure. There were no warning lamps, messages or notifications after the power steering started working normally again. I did a complete system scan using a scan tool that can detect Diagnostic Trouble Codes from all vehicle systems, and no DTCs were detected. See attachment.
While driving yesterday vehicle lost power steering and almost cause a crash. Upon talking to multiple shops and online researching we all came to a conclusion it was the can bus board (controller area network) shops stated this is a very know problem with jeeps. I feel as this is a safety factor for this. Now I am at the point in fixing it and trading in the vehicle due to my family and trying to be safe. Codes are saying lost of communication with can bus basically all the computers are not talking to each other.
The heating steering wheel had an electrical short in the heating element where it began to melt the rubber of the steering wheel and start smoking. This became very hot where it could burn my hand. I was forced to pull over immediately to diagnose the problem before anything else could burn. The smoking stopped when I tuned off the heated steering wheel.
Approximately two months ago while driving about 65 mph on the interstate the power steering failed, and reverted to manual steering. The vehicle became extremely difficult to turn. I was near an exit, and as I slowed to leave the interstate, at 30-35 mph the steering began to work normally. I did not have the issue investigated. Two days ago while going to work, and descending a mountain which had numerous sharp curves the power steering failed again. I was traveling around 40 mph, and the vehicle was extremely difficult to steer. As I reduced speed to about 25mph the steering resumed normal operation. I was making a 90 degree downhill turn when this event occurred. I almost departed the road on a steep drop off. Had my wife been driving I do not think she would have possessed enough strength to keep from going off the road. I had the vehicle checked, by a mechanic and there were no codes or anomalies detected. I am a certified Airframe and Powerplant mechanic, as well as an Aviation Safety Inspector. This issue with my Jeep is an accident waiting to happen. There are a significant number of complaints for this same issue. NHTSA needs to address this issue.
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that there were several unknown warnings illuminated, and the instrument cluster had started flashing on and off. The contact stated that the vehicle slowed down while depressing the accelerator pedal and continued to lose motive power. The contact stated that a warning flashed on the instrument cluster to "Pull Over" and that "Vehicle Was Going to Shutdown". The contact stated that the steering wheel became difficult to turn to the left or the right and that the brake pedal was difficult to depress, requiring the activation of the parking brake to stop the vehicle. The contact had the vehicle towed back to the residence. The contact stated that her husband determined that the 12-Volt battery needed to be replaced. The contact stated that a new battery was installed; however, the vehicle had failed again with the same symptoms. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
The vehicle turned off while sitting at a red light; luckily it started back up. I did receive the service stat stop warning light. Took the vehicle into the dealership, and both the main battery and auxiliary battery are bad. Last November, both batteries were just replaced. My vehicle was purchased new in June 2021, and this will be the fourth set of batteries it has had.
INSTRUMENT CLUSTER WENT BLANK AND VEHICLE SPEEDOMETER AND TACH AND ALL GUAGES ARE INOP., THE VEHICLE HAS THE 3.5 INCH CLUSTER THAT IS SUBJECT TO RECALL BUT FCA DENIES THAT THIS VEHICLE IS COVERED BY THE RECALL
Hi - So my 2021 Jeep gladiator has 2 batteries. The battery that controls the auto start-stop system failed (while driving). I was at a light on a busy road and the auto stop/start kicked in at a light but because of the failed second battery with no warning, my Jeep died would not start backup and I was unable to even get it into neutral. So I was forced to sit in heavy traffic until the wrecker came. My complaint it why no warning and why did it go into auto stop mode when the battery was in a failed situation.
Driving approximately 40 mph, power steering went out almost wrecked dash said service shifter.
The center brake light went out on my Jeep around 30000 miles. I don’t know when it went out, but it’s an obvious safety concern and common problem with Jeep Gladiator’s. My vehicle is outside warranty of warranty, but a search of a Jeep forum reveals the dealers covered some folks under warranty but not others. My dealer wants $330 to fix what is obviously a defective part of a key safety feature (LED lights are typically rated for 50,000 hours or 6 years of constant illumination).
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Had seen that Chrysler had a recall for electrical for the dash cluster going on/black. It had just went completely black so I was unable to tell if vehicle was in gear, the speed of the vehicle. I went to the dealer and was told it was a known problem and the part was on national back order and would take over a month to receive. I went through Infotainment with the mileage and purchase/replaced on my own. I do still have the OEM part. FCS's # 30B Infotainment order #[XXX] ordered on 8/2/2024 at a cost of $1,148.59. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The other day I went out to my truck and the battery was dead lights clicking and wipers going. It's the original battery so I assume that I needed a new one bought one put it in find a couple days and then went out in the morning and the battery was dead. Put in another new battery, same thing drove a few days and this morning the battery is dead. So something is draining my battery? I have not done anything to it since it was new no addition. There's a lot of form on the internet with similar issues concerned about what's draining my battery??? Just went out of warranty!
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
The contact owns a 2021 Jeep Gladiator. The contact stated that when the vehicle was started, the windshield wipers activated while in the off position. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the Hybrid and standard batteries were drained and needed to be placed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,050.
I took delivery of my 2021 Jeep Gladiator on 10/29/20. I brought the vehicle in on 12/29/22 for service (Webber Family Motor, Detroit Lakes, MN). The driver's door lock switch was inoperable. I could not lock, unlock the vehicle either with the FOB or with the key. This means that I was unable to lock my vehicle from the driver's side when leaving the vehicle AND I was unable to lock the vehicle using the switch on the driver's door panel (from the inside). This is a safety concern for a lone female. Webber Family Motor found Circuit G161 broken in the boot harness. They replaced the wire and retested. The vehicle passed. The charge out of pocket to me was $201.74. On 01/19/24, I again took the vehicle to Webber Family Motor for the same issue. They took the door panel off and found that "someone" had taped the boot harness. This someone was them in 2022. They want to charge $600 for replacement of the boot harness. My safety is at risk because I work nights and am unable to get into my vehicle and lock the door from inside. This issue has happened twice
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .