2021 Jeep Gladiator

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

On September 6, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24024 to investigate allegations of engine compartment fires in model year 2021-2023 Jeep Wrangler and Gladiator vehicles. Most reports described fires starting on the front passenger side of the engine compartment while the vehicle was turned off, with several originating specifically at the electrohydraulic power steering pump's electrical connector. Following the opening of the investigation, ODI sent an information request letter to the vehicle manufacturer to assess the cause, scope, and frequency of the alleged defect. Additionally, ODI continued to receive reports of vehicle fires with a likely origin at or near the power steering pump. Throughout this investigation, ODI continued to discuss these new reports and the information request letter response with the manufacturer. On June 4, 2026, FCA issued recall 26V363 to address power steering fires caused by high electrical resistance at the pump's connector. Recall 26V363 includes the 781,459 vehicles identified in the opening resume of this investigation and expands the population to include all 2021-2025 Jeep Wrangler and Gladiator vehicles produced between June 24, 2020, and December 2, 2024.This recall directly covers the vehicles and issues examined in this investigation. Accordingly, ODI is closing this investigation and is not requiring FCA to provide any additional information about this issue at this time. The Agency will continue to monitor field performance and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Hard shift between 3rd and 4th gear during initial startup of vehicle. Transmission oil changed and shift is more pronounced.

NHTSA ID

11776355

Incident

Sep 30, 2026

The dealership has had my vehicle since September 17, 2026 with today being 11/4/26 and I originally dropped the vehicle off for warranty and recall work. Yesterday I receive a text from the dealership that my vehicle was ready to be picked up. Today I go to find that my aluminum hood was swapped out for a 50lb heavier hood that is too heavy for the spring but more importantly... The recall is still open and they tried to have me drive the vehicle home with a park outside fire warning.

NHTSA ID

11775692

Incident

Nov 4, 2026

While I was driving home with 2 of my boys, the instrument cluster malfunctioned and went completely blank while driving. I had a mechanic check the vehicle and the fuses were/are working fine. He stated that he found issues online about Jeep Gladiators from this model year having issues with the instrument cluster suddenly going blank due to a parts issue. There is an active recall for this issue, but my truck is not included. When I called Jeep Customer Care, I was told that NHTSA was responsible for which VIN #'s were included. They also facetiously stated that if I had any issues with that I should reach out to the NHTSA, so I did. I spoke with a helpful NHTSA agent that stated it was the manufacturer who was responsible for which vehicles were included (Call Reference # 1889375) and it would be helpful for me to make a formal complaint using the website.

NHTSA ID

11768114

Incident

Sep 28, 2026

The contact owns a 2021 Jeep Gladiator. The contact stated that two years ago the vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 23V116000 (Power Train); to prevent the clutch from overheating. However, the failure started after the vehicle was repaired under the recall repair. The contact stated that while driving, there was smoke coming from under the hood. The manufacturer was notified of the failure, and the vehicle was taken to an authorized dealer to be diagnosed; however, the dealer was unable to perform the inspection or confirm the failure due to the age and mileage on the vehicle. The contact stated that the software update included a transmission kill switch to be activated whenever the clutch overheated, but the kill switch failed to operate as intended. The message that the clutch was overheating was displayed on the instrument panel during the failure. There was a burning odor and smoke during the failure. The manufacturer was made aware of the failure. The failure mileage was 26,000.

NHTSA ID

11767386

Incident

Mar 1, 2026

Mileage

26,000 mi

My Transmission is skipping on 3rd gear ratio code and reverse is getting stuck with only 70,000 2021 and i was the only owner.

NHTSA ID

11763209

Incident

Jun 10, 2026

Component Affected: Power Train / Automatic Transmission (850RE 8-Speed)Description of Safety Hazard:While driving my 2022 Jeep Gladiator (53,940 miles), the transmission experienced a severe internal component failure, specifically throwing error code P0733-00 (Gear 3 Shift Incorrect Ratio). This causes the transmission to violently slip, shift harshly, or completely fail to engage 3rd gear while accelerating.This creates an immediate and severe safety hazard on public roads. When the transmission fails to engage the gear, the vehicle experiences a sudden, uncommanded loss of motive power while in traffic. This leaves the vehicle coasting without acceleration, exposing myself and my passengers to an extremely high risk of being rear-ended by oncoming traffic.This issue is a known manufacturing defect involving the internal transmission "D" Clutch assembly, as documented in manufacturer Technical Service Bulletin TSB 21-009-25. The dealership refused to properly pull the historical codes or address the issue, leaving a dangerous, defect-plagued vehicle on the road. Stellantis / Jeep needs to issue a mandatory safety recall for this 850RE transmission D-clutch defect before this sudden loss of acceleration causes a fatal accident

NHTSA ID

11759160

Incident

Aug 24, 2026

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving approximately 55 MPH on uneven road surfaces, the vehicle experienced violent shaking in the front end and the steering wheel. The contact stated that the vibration reoccurred while depressing the brake pedal and ceased after the vehicle had decelerated. The failure was associated with the death wobble. A diagnostic test was performed at a dealer, and an estimate for the repair was provided; however, the vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

NHTSA ID

11757024

Incident

Jul 1, 2026

Mileage

38,000 mi

Truck failed to find gear shuddered lost speed in traffic while going up a hill. Limp mode was initiated. This is a known manufacturers defect with a tsb applied against the known issue. Issue is widespread when researched but not made known by the manufacturer of the truck. Dealership refusing repair under goodwill due to truck being out of mileage by 5000miles. Symptoms started prior to exiting warranty but due to no communication by dealership or manufacturer unit was not brought in for repair prior. Repeat this is a known defect that is being ignored by manufacturer.

NHTSA ID

11756306

Incident

Aug 4, 2026

The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)

SOCKET - DRAG LINK INNER

SOCKET - DRAG LINK INNER

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles

ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles