LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) : RESPONSE EXPECTED. *SMD RECALL REGARDING REAR STRUCTURE REINFORCEMENT. *JB
- NHTSA ID
- 10850567
- Incident
- Mar 1, 2016
Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1995 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 49 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 49, in the owner's own words
LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) : RESPONSE EXPECTED. *SMD RECALL REGARDING REAR STRUCTURE REINFORCEMENT. *JB
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL RELATED TO THE FUEL SYSTEM, GASOLINE, STRUCTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS WERE RUSTED AND NEEDED TO BE REPLACED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 02/19/16 *BF *JS
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR SUDDENLY BECAME UNSECURED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE FRONT PASSENGER SIDE DOOR ALSO EXPERIENCED THE EXACT FAILURE. IN ADDITION, WHILE PARKED ON AN INCLINE, THE VEHICLE WOULD ERRONEOUSLY MOVE DOWN THE INCLINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE PARKING FUNCTION WITHIN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE INTERIOR HEADLINER WOULD BECOME UNSECURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT APPROXIMATELY 25 MPH, THE TOW HITCH DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER DENIED THE REMEDY TO BE PERFORMED BECAUSE THE REAR END OF THE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
TL* THE CONTACT OWNS A 1995 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE RECALL REPAIR AND IMPLEMENT THE REMEDY SINCE THE BOLTS SECURING THE REAR BUMPER WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 240,000.
I HAVE RECEIVED SEVERAL RECALL NOTICES OVER A NUMBER OF YEARS REGARDING THE POTENTIAL FOR FIRE IN THE CASE OF A REAR-END COLLISION. THE REPAIR NEGOTIATED IS TO ADD AN OEM TOW BAR. THE DEALERS CLAIM THEY HAVE NOT RECEIVED THE REPLACEMENT PARTS OR ANY WORD AS TO WHEN THEY WILL BE AVAILABLE. AFTER WAITING SEVERAL YEARS, I FOLLOWED THE INSTRUCTIONS ON THE RECALL NOTICE AND HAD AN OEM TOW BAR INSTALLED AT MY EXPENSE AND MAILED THE RECEIPTS, AS INSTRUCTED, TO THE ADDRESS GIVEN ALONG WITH THE PROMISE TO REFUND THE COST OF REPAIR WITHIN 60 DAYS OF VERIFYING THE PAPERWORK. I HAVE RECEIVED NOTHING AFTER SEVERAL MONTHS -- EXCEPT ANOTHER IDENTICAL RECALL NOTICE. THIS PROBLEM HAS BEEN KNOWN FOR A NUMBER OF YEARS. YET NO ACTION HAS BEEN TAKEN BY JEEP (CHRYSLER) EITHER TO REPAIR THE DEFECT OR REFUND THE COST OF HAVING IT DONE MYSELF....UPDATED 05/14/15 *BF UPDATED 9/16/2015*JS
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
1995 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD CHRYSLER CONTINUED TO TELL THE CONSUMER, THE PARTS WERE NOT AVAILABLE. SO, THE CONSUMER PURCHASED THE PARTS FROM A RETAIL ESTABLISHMENT, AND HAD A FRIEND WHO HAS A GARAGE TO INSTALL THE TRAILER HITCH AND CONNECTOR.*JB
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*LJ THE CONSUMER STATED THE VEHICLE WAS IN GOOD CONDITION OTHER THAN RUST UNDER THE BODY CHASSIS. UPDATED 8/4/2015 *JS
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE REPAIR COULD NOT BE MADE BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT THAT NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WILL BECOME AVAILABLE. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
1995 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE, 3 MONTHS AGO. HOWEVER, THE PARTS WERE NOT AVAILABLE. RECALL # 13V252000. *JB
THE FRONT DOORS ON THIS VEHICLE MODEL ARE DEFECTIVE!!!! THE METAL HOLDING THE DOOR LATCH IS DEFECT / WEAK CAUSING THE LATCH TO TEAR AWAY FROM THE SHEETMETAL AND RECESS INSIDE THE DOOR. THE DOOR OPENS WHILE TURNING AS SLOWLY AS 5 MPH; THE DRIVER SIDE DOOR WILL NO LONGER LATCH CLOSED NOR WILL THE LOCK ENGAGE AND SECURE THE DOOR. ON 3/3/2014 WHILE DRIVING MY DAUGHTER TO SCHOOL, THIS INCIDENT HAPPENED TO US. LUCKILY THERE WAS NO ONCOMING TRAFFIC AND I DIDN'T LOSE CONTROL OF THE VEHICLE. WHAT DID HAPPEN WAS I HAD TO OVER-EXTEND MY LEFT SHOULDER TO GRAB THE DRIVER'S DOOR AFTER IT FLUNG OPEN, SPRAINING MY SHOULDER. TO DATE I HAVE RANDOMLY SPOKEN WITH 12 OTHER JEEP OWNERS OF THE SAME MODEL, IN ULSTER COUNTY, NY; ALL HAVING THE SAME DEFECT IN EITHER THE DRIVER OR PASSENGER FRONT DOOR OF THIS MODEL VEHICLE. THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE RECOGNIZED AND REPAIRED BY JEEP! I HAVE SPOKEN TO THE LOCAL JEEP DEALER AND HE ACKNOWLEDGED THIS YEAR IS FLAWED BY DESIGN IN THIS AREA, & WAS SPECIFICALLY RE-DESIGNED DUE TO CUSTOMER COMPLAINTS. *TR
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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