Other / unspecified
Filed Sep 6, 2016
BOUGHT 4 NEW TIRES (KUMHO SOLUS KR21 P215/75/R15) ON 1-22-15 AT 234545 MILES, ONE REPLACED ON 2/10/15 AT 235216 WITH ROAD HAZARD WARRANTY. NAIL IN SIDEWALL. BY 11/21/2015, NEEDED TO HAVE REAR PASSENGER TIRE TESTED AS IT CONSTANTLY LOSS AIR. PURCHASED SAME BRAND AND SIZE AS SPARE TIRE. NO LEAK REPORTED BY SERVICE STATION, MILEAGE NOT RECORDED ON THEIR FORM. TIRE REPLACED WITH SPARE ON FRONT PASSENGER SIDE THAT WAS ALWAYS FLAT. AFTER SIX MONTHS OF USE, TIRE SHOWS DAMAGE TO SIDE WALL. THIS SHOULD NOT BE ACCEPTABLE. IT IS VERY HARD FOR SOME OF US TO BUY 5 NEW TIRES AND I WISH I COULD REPLACEMENT OF ALL 5 BECAUSE THIS SIZE TIRE SEEMS TO UNOFFICIALLY BEEN RECALLED, BUT I HAVE NEVER RECEIVED NOTICE. NO ONE CARRIES THESE SIZE AND BRAND OF TIRES ANYMORE. IS THIS WHY? I AM UNABLE TO LOAD PHOTOS OR SCANNED RECEIPTS BUT DO HAVE THEM AVAILABLE.
- NHTSA ID
- 10903889
- Incident
- Sep 2, 2016
- Mileage
- 251,526 mi
Other / unspecifiedSteeringSuspension
Filed Jul 4, 2015
WHILE DRIVING ON THE 210 FWY EAST NEAR THE HILL STREET OFF-RAMP IN PASADENA-CA THE CAR'S FRONT END STARTED TO SHAKE & BOUNCE VIOLENTLY WHILE WOBBLING TOWARDS THE RIGHT. IT FELT AS OF THE CAR WOULD FALL APART AND WE (OCCUPANTS) WERE VERY SCARED. AFTER REDUCING MY SPEED TO ABOUT 35MPH THE SHAKING/BOUNCING STOPPED AND EVERYTHING SEEMED BACK TO NORMAL. I CHECKED THE WEB TO SEE IF ANY ONE ELSE HAD EXPERIENCED THESE PROBLEMS. TO MY SURPRISE THE INTERNET HAS NUMEROUS ENTRIES OF PEOPLE IN JEEPS EXPERIENCING EXACTLY THE SAME AND NAMING IT THE "DEATH WOBBLE". THE SITES SUGGEST DIFFERENT CURES BUT AFTER REPLACING ALL FRONT SHOCKS, STEERING HOUSING, STEERING DAMPERS AND ALL SUSPENSION BUSHINGS AND REPLACING TIRES AND HAVING ALIGNMENT CHECKED THE PROBLEM REMAINED AS I EXPERIENCED IT TWICE MORE AFTER ALL THE WORK WAS DONE. ON 04/08/'15 I TOOK THE CAR TO ALHAMBRA CHRYSLER/DODGE/JEEP FOR INSPECTION. THE DEALER HAD NEVER HEARD OF THE "DEATH WOBBLE" SO I HANDED THEM AN INTERNET PRINTOUT CLEARLY EXPLAINING THE SYMPTOMS. AFTER INSPECTION THE WORKORDER LISTED THE REAR SHOCKS NEEDING IMMEDIATE REPLACEMENT AND FRONT SUSPENSION TO "MAY FUTURE ATTENTION". SINCE EVERYTHING ON FRONT SUSPENSION HAS ALREADY BEEN REPLACED I WENT AHEAD AND REPLACED THE REAR SHOCKS AND DOUBLE CHECKED ALL SUSPENSION FASTENERS, BALL JOINTS AND WHEELBEARINGS. STILL THE PROBLEM, THE DEATH WOBBLE", OCCURRED ONCE MORE. BASED ON THE INTERNET LISTINGS MY CASE IS NOT AN ISOLATED INCIDENT AND SINCE DURING THE WOBBLE THE CAR IS UNCONTROLLABLE AND MOVES EITHER LEFT OR RIGHT AN ACCIDENT IS SURE TO HAPPEN. PLEASE INVESTIGATE. BY THE WAY I AM AN ASA MASTER TECH, CERTIFIED IN ENGINES, TRANSMISSIONS (MANUAL & AUTOMATIC), SUSPENSION, BRAKES, A/C AND BODY AND KNOW HOW TO WORK ON CARS. THIS PROBLEM BAFFLES ME. THANK YOU. *TR
- NHTSA ID
- 10731957
- Incident
- Mar 4, 2015
- Mileage
- 209,000 mi
Other / unspecifiedSteeringSuspension
Filed Feb 29, 2012
VIOLENT WOBBLE IN LEFT FRONT WHEEL AFTER HITTING A SMALL BUMP. *TR
- NHTSA ID
- 10449766
- Incident
- Aug 22, 2008
- Mileage
- 122,100 mi
EngineOther / unspecified
Filed Mar 11, 2009
I HEARD ITS COMMON IN A JEEP GRAND CHEROKEE. ILL BE DRIVING DOWN THE ROAD FINE AND THEN THE CAR JUST SHUTS OFF WITH OUT ANY WARNING AND WONT START BACK UP FOR AT LEAST AN HOUR, BUT IT DIES ABOUT 2-5 MINUTES LATER! IT DIES IN THE MIDDLE OF AN INTERSECTION WHILE STOPPED AT A LIGHT OR WAITING TO TURN. IT HAS DIED WHEN TURNING A CORNER INTO TRAFFIC MAKING ME ALMOST CAUSE AN ACCIDENT MANY OF TIMES. I DO NOT DRIVE THIS VEHICLE ANY MORE DO TO THE DANGER IT MAY CAUSE TO MYSELF AND OTHERS ON THE ROAD. IV TAKEN IT IN TO BE FIXED AN NO ONE CAN FIND WHAT'S WRONG WITH IT! I KNOW IT HAS A PROBLEM AND THE MORE I HEAR ABOUT IT SO DOES EVERYONE ELSE WHO HAS EVER OWNED THIS TYPE OF VEHICLE, SO WHY CANT ANYONE PEN POINT IT..AND WHY HASN'T IT BEEN TAKEN CARE OF.. *TR
- NHTSA ID
- 10261494
- Incident
- Dec 22, 2007
- Mileage
- 169,000 mi
Other / unspecifiedTransmission
Filed Nov 9, 2006
I OWN A 1995 JEEP GRAND CHEROKEE LIMITED. NHTSA ISSUED A SAFETY RECALL: "SECONDARY DETENT SYSTEM TO FLOOR SHIFTER." THERE WAS NO PROBLEM W/ SHIFTER OF ANY KIND BEFORE TAKEN INTO FACTORY AUTHORIZED DEALERSHIP. IMMEDIATELY AFTER RECALL WORK WAS COMPLETED MY CAR WAS RETURNED TO ME IN UNSAFE & DANGEROUS CONDITION. SHIFTER NOW BARELY STAYS IN GEAR POSITIONS, & WITHOUT DEPRESSING RELEASE BUTTON ON THE SHIFTER, & WHILE DRIVING, USING GENTLEST OF TOUCHES, ***THE SHIFTER CAN BE MOVED FROM REVERSE TO NEUTRAL AND BACK, FROM DRIVE TO NEUTRAL & BACK, & OCCASIONALLY BTWN ALL 3 GEARS. TWO TUCSON FACT. AUTH. DEALERSHIPS REFUSE TO EVEN ACKNOWLEDGE THIS EASILY DEMONSTRATIONS PHYSICAL PROBLEM EXISTS, & DAIMLER-CHRYSLER HEADQUARTERS ONLY 'ACCEPTS' 'THE TRUTH' BEING WHAT THEIR REPS SAY. THEREFORE, NO PROBLEM OR 'INCIDENT' REPORT WILL BE FILED. I'VE TAKEN ALL 'PROPER' COMPLAINT STEPS W/ DEALERSHIPS & D-C HEADQUARTERS, BUT THEY REFUSE TO ACKNOWLEDGE ANY TYPE OF PROBLEM, EVEN THOUGH I HAVE PERSONALLY DEMONSTRATED IT TO THEM. THOUGHT THIS PATTERN OF DENIAL WAS JUST BECAUSE THEY DIDN'T WANT TO 'PAY' TO CORRECT THEIR DAMAGE TO MY CAR, BUT AFTER READING COMPLAINTS ON THIS SIGHT, THEY DON'T WANT THE GOV. OR PUBLIC TO KNOW THERE IS A PROBLEM W/THEIR SAFETY RECALL 'FIX,' OR THEIR FACTORY MECHANICS ARE INCOMPETENT &/OR CARELESS, OR PROBABLY BOTH. THEY KEEP SAYING MY SHIFTERS BEHAVIOR IS "NORMAL, OR "HAS NO PROBLEM," OR "THEY CAN'T MAKE IT HAPPEN WHEN THEY TRY." SUSPICIOUS THEY ARE DOING THIS TO OTHERS FOR THEY ARE EXTREMELY WELL PRACTICED AT THIS TRICKERY & LIES. SITUATION HAS BEEN GOING ON AWHILE DUE TO MY SERIOUS HEALTH CONDITIONS. SINCE THIS WAS REGARDING SAFETY RECALL WORK, D-C CORP. DID SAY THERE WAS NO TIME LIMIT ON PURSUING THIS ISSUE. LITTLE DID I KNOW THEY ARE EXPERTS AT DECEPTION & BURYING THE TRUTH. THE DEALERSHIPS & DAIMLER CHRYSLER ARE INTENTIONALLY PREVENTING PROBLEMS FROM BEING PROPERLY REPORTED. *NM
- NHTSA ID
- 10173098
- Incident
- Mar 18, 2005
- Mileage
- 111,246 mi
ElectricalEngineOther / unspecified
Filed Sep 8, 2006
MY 1995 JEEP GRAND CHEROKEE LIMITED 4X4 KEEPS STALLING ALL THE TIME. ROUGH IDLE WHEN STARTED AND CHECK ENGINE LIGHT COMES ON ALL THE TIME. ALSO, ALARM IS DEFECTIVE AND FLASHES THE EXTERIOR LIGHTS AND HONKS THE HORN ANYTIME ANY OF THE DOORS ARE OPENED OR CLOSED AND THE POWER LOCK BUTTON IS PUSHED TO LOCK OR UNLOCK. THE ENGINE TEMPERATURE GAUGE DOESN'T EVEN SHOW A READING AND THE FACTORY INFINITY GOLD CD RADIO TURNS ON BUT NO SOUND. MY JEEP HAS A WARRANTY ON IT RIGHT NOW AND THESE PROBLEMS HAVE BEEN ONGOING SINCE 2/25/06. I'VE HAD MY JEEP TO THE ORIGINAL DEALER WHERE I GOT IT, WHICH HAS ASE CERTIFIED TECHS, AND ALSO TO TWO AUTHORIZED JEEP DEALERSHIPS WITH NO RESOLUTION TO ANY OF THESE PROBLEMS AND TO DATE HAVE BEEN CHARGED OVER $450.00 BETWEEN THE THREE DEALERSHIPS. I HAVE SENT NOW TWO E-MAILS TO THE CHRYSLER GROUP CUSTOMER ASSISTANCE CENTER AND THE FIRST E-MAIL I RECEIVED BACK BROUGHT UP TWO RECALLS: #747 DISC BRAKE ROTORS #B02 FLOOR SHIFTER SECONDARY SYSTEM AND THE SECOND E-MAIL I GOT BACK FROM CHRYSLER STILL HAD NO INFORMATION ABOUT THE STALLING AND/OR ROUGH IDLE. THIS IS ENTIRELY UNACCEPTABLE AS I HAVE NOT BEEN ABLE TO USE THE VEHICLE FOR QUITE SOME TIME NOW BECAUSE OF DANGER TO ME OR OTHERS IF IT WOULD STALL WHILE DRIVING, THE FINANCIAL DRAIN AND THE SHEER UNRELIABILITY. I WOULD LIKE A RESOLUTION TO THIS AS SOON AS POSSIBLE.
- NHTSA ID
- 10167625
- Incident
- Sep 7, 2006
- Mileage
- 161,526 mi
Fuel systemOther / unspecifiedTransmission
Filed May 20, 2003
REPLACED FUEL PUMP ON 2/27/03 AFTER I PURCHASED THE JEEP USED ON 2/26/03. REPLACED FUEL PUMP AGAIN ON 3/37/03 (BROKE DOWN IN ANOTHER STATE). TOOK JEEP IN FOR TRANSMISSION FAILURE ON 4/3/03. SAT IN SHOP FOR 30 DAYS WHILE WARRANTY COMPANY DECIDED WHAT TO DO WITH IT. REPLACED TRANSMISSION. JEEP DIES IN TRAFFIC ON 5/5/03. CALLED SHOP GOT RUNAROUND. CALLED WARRANTY COMPANY AND TOOK TO ANOTHER SHOP. TOLD IT WAS FUEL PUMP AGAIN (WARRANTY COMPANY DIDN'T PAY THE LAST 550.00 TO REPLACE FUEL PUMP) AND ALSO THE GAS TANK IS DETERIORATING, WARRANTY COMPANY WILL NOT COVER DUE TO HIGH FUEL PUMP REPLACEMENT. ALSO TOLD IT COULD BE CRANK SENSOR IN 4.0L ENGINES. NOT HAPPY TO PAY 9000.00 FOR A VEHICLE THAT HAS ONLY BEEN DRIVEN 3 WEEKS OUT OF 3 MONTHS. STILL FIGHTING WITH WARRANTY COMPANY. *NLM
- NHTSA ID
- 10019027
- Incident
- Feb 27, 2003
- Mileage
- 87,864 mi
Body & structureBrakesHeating & air conditioning+4 more
Filed May 6, 1997
OWNER'S MANUAL INCOMPLETE.
- NHTSA ID
- 516947
- Incident
- Jan 18, 1995
Body & structureBrakesElectrical+3 more
Filed Jan 21, 1997
OWNER'S MANUAL MISSING PAGES AT TIME OF DELIVERY.
- NHTSA ID
- 513894
- Incident
- Jan 1, 1995
Other / unspecified
Filed May 17, 1996
TRAILER WIRING HARNESS SHORTED, CAUSING FIRE. *DSH
- NHTSA ID
- 504543
- Incident
- Apr 13, 1996
BrakesEngineOther / unspecified+2 more
Filed Nov 2, 1995
BELT TENSIONER/TRACK BAR REPLACED. *SD
- NHTSA ID
- 487644
- Incident
- Jul 6, 1995
BrakesOther / unspecified
Filed Jun 26, 1995
BRAKES LOCK UP/STEERING WHEEL PULLS TO LEFT DURING PANIC STOPPING, CAUSING LOSS OF CONTROL/SKIDDING. *SKD
- NHTSA ID
- 485430
- Incident
- Jun 26, 1995
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.