Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
34
Latest Aug 10, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 893 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
29
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
32
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1996 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 34, in the owner's own words
MY HORN HAS NOT WORKED FOR MANY YEARS UNTIL YESTERDAY MY HUSBAND WHO DRIVES MY JEEP RARELY WAS DRIVING IT AND HAD A CLOSE CALL AND HE HIT THE HORN AND IT WORKED? HE TRIED TO DO IT AGAIN AND IT FAILED TO WORK. THIS IS A ONE OWNER CAR AND WE HAVE NEVER TAKEN IT IN TO HAVE IT CHECKED OUT. NOT SURE IF IT HAS SOMETHING TO DO WITH THE AIR BAG ASSEMBLY IN THE STEERING WHEEL OR WHAT IT COULD BE. PLEASE ADVISE IF ANY OTHER COMPLAINTS AND POSSIBLE FIXES FOR THIS PROBLEM. THANK YOU *TR
NHTSA ID
10621257
Incident
Aug 9, 2004
Airbags
Filed Mar 11, 2014
Crash reported1 death reported
ON JANUARY 24,2014 MY WIFE WAS A FATALITY AFTER A 45 M.P.H. COLLISION WITH A GUARDRAIL BUTT, THEN ROLLING OVER AFTER THE INITIAL IMPACT. THE AIR BAGS DID NOT DEPLOY EITHER ON INITIAL IMPACT OR THE ROLLOVER. SHE WAS WEARING HER SEAT BELT. HAS THERE EVER BEEN A RECALL ON THESE VEHICLES PERTAINING TO THESE AIR BAGS FAILING? MY WIFE MAY STILL BE ALIVE TODAY IF NOT FOR THIS DEFECT. *TR
NHTSA ID
10568623
Incident
Jan 24, 2014
Mileage
130,000 mi
AirbagsEngine
Filed Nov 5, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED (AFTER INSPECTING) BUT WERE UNABLE TO DIAGNOSE THE REASON WHY THEY DID NOT. THE VEHICLE ALSO STALLED INTERMITTENTLY BEFORE THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 136,000.
NHTSA ID
10364152
Incident
Oct 25, 2010
Mileage
136,000 mi
Airbags
Filed Dec 9, 2004
Crash reported1 injury reported
DURING IMPACT ACCIDENT,HIT DEER, PASSENGER SIDE AIR BAG MALFUNCTIONED CAUSING CHEMICAL BURNS AND INJURIES TO LOWER EXTREMITY. *AK
NHTSA ID
10102419
Incident
Apr 28, 2003
Airbags
Filed Nov 17, 2004
Crash reported1 injury reported
THE CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, IT STRUCK A TREE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT HAVE ENOUGH IMPACT TO DEPLOY THE AIR BAGS. THE FRONT GRILL WAS PUSHED INTO THE ENGINE. *AK *SC
NHTSA ID
10087885
Incident
Jul 16, 2004
Mileage
14,000 mi
AirbagsSeat belts
Filed Jun 10, 2004
Crash reported1 injury reported
I WAS HAVING BRAKE TROUBLE WITH THE CHEROKEE AND FOR A MONTH I KNEW I HAD TO GET BRAKE PADS ON MY TRUCK 1996 GRAND CHEROKEE. ON AUGUST 21, 2003 I WAS IN CAR ACCIDENT WHICH CAUSED ME TO LOSS CONTROL OF THE VEHICLE AND NOT BE ABLE TO GAIN IT BACK I WENT UP ON TWO AND CRASHED INTO A MEDIAN THE TRUCK OVER THREE TIMES AND I CAME OUT OF THE SEAT BELT AND LANDED IN THE PASSENGER SEAT. I DID HAVE ON MY SEAT BELT BUT CAME UP OUT OF IT. I THINK THE ROTORS MAY HAVE BEEN CORRDID AND HELPED WITH THE ACCIDENT MY SECOND CONCERN IS HOW I WAS ABLE TO COME OUT OF THE SEATBELT AND BECOME SEVERELY INJURED. I SHATTERED MY LEG AND HAD TO RELEARN TO WALK. I JUST WENT THROUGH MY SECOND SURGERY PERTAINING TO THIS ACCIDENT. WHAT STEPS DO I NEED TO GO THROUGH IN ORDER TO GET THE WORD OUT ABOUT THE SEATBELT ISSUE AND THE FACT THAT IT DIDNT SECURE ME FROM THE ACCIDENT. MY HEAD STILL WENT INTO THE WINDSHILED AND I THINK SOMETHING HAPPENED WITH THE AIR BAGS AS WELL BECAUSE THEY WERE TORN BY THE TIME THE TRUCK STOPPED ROLLED AND MY HEAD ISTILL WENT INTO THE WINDOWSHIELD AND WAS CUT UP BAD. *AK
NHTSA ID
10075172
Incident
Aug 21, 2003
Airbags
Filed Jun 10, 2003
Crash reported
WHILE TRAVELING AT 30 MPH ANOTHER VEHICLE LOST CONTROL AND HIT CONSUMER'S VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK
NHTSA ID
10022755
Mileage
119,000 mi
Airbags
Filed Jun 6, 2003
Crash reported1 injury reported
WHILE ON THE HIGHWAY VEHICLE WAS HIT AND CRASHED INTO A TREE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS AN HIT AND RUN ACCIDENT. *AK
NHTSA ID
10022559
Incident
Jun 3, 2003
Airbags
Filed Jun 5, 2003
THE CLOCK SPRING/MODULE FAILED, WHICH CAUSED THE AIR BAG TO BE INOPERATIVE. *JB
NHTSA ID
10022421
Mileage
130,000 mi
Airbags
Filed Apr 4, 2003
Crash reported3 injuries reported
I WAS DRIVING THE VEHICLE ON INTERSTATE 81 SOUTH AND SLID ON ICE WHICH MADE ME HIT AT GUARD RAIL AT A HIGH SPEED AND FLIP THE VEHICLE. AT IMPACT AT LEAST 40 M.P.H. THE AIRBAGS DID NOT DEPLOY.*JB
NHTSA ID
10013944
Incident
Mar 30, 2003
Mileage
134,000 mi
Airbags
Filed Oct 24, 2002
Crash reported
CONSUERM STATED COLLIDED HEAD-ON W/A WALL TRAVELLING APPROX 35MPH. NEITHER DRIVER OR PASSENGER AIR BAGS DEPLOYED. TS
NHTSA ID
8021556
Incident
Oct 9, 2002
Airbags
Filed Jun 27, 2002
Crash reported1 injury reported
DRIVER LOST CONTROL, VEHICLE WENT OFF THE ROAD INTO TREES AND THEN ROLLED OVER. UPON IMPACT, DRIVER'S AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALLED. CONSUMER SUSTAINED MINOR INJURIES.*AK *JG
NHTSA ID
8012792
Incident
May 20, 2002
AirbagsSeat belts
Filed Jan 21, 2002
Crash reported1 injury reported
I WAS IN A CAR ACCIDENT WHEN I TRIED TO AVOID ANOTHER CAR THAT SLID INTO MY LANE. THE BACK PART OF THE JEEP HIT A TELEPHONE POLE AND THEN I SLID IN THE ICE AND HIT A TREE HEAD ON. POLICE ESTIMATED THE SPEED I HIT AT WAS 30 MPH. NONE OF THE AIRBAGS DEPLOYED AND MY SEAT BELT DIDN'T LOCK UP WHEN THE BRAKE WAS ON SO I HIT THE WINDSHIELD AND STEERING WHEEL. *AK
NHTSA ID
757116
Incident
Jan 19, 2002
Airbags
Filed Apr 26, 2001
Crash reported1 injury reported
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED.*AK
NHTSA ID
886841
Airbags
Filed Mar 2, 2001
Crash reported
WHILE DRIVING APPROX. 40 MPH, THE DRIVER SWERVED TO AVOID HITTING A DEER AND THE VEHICLE OVERTURNED, ROLLING TWICE. THE AIRBAGS DID NOT DEPLOY, I ASSUME BECAUSE WE WEREN'T STRUCK FROM THE FRONT, AND MY SEATBELT DIDN,T SECURE, I ALSO ASSUME FOR THE SAME REASON. I WAS THE PASSENGER AND WAS CAUGHT HANGING HALF OUT THE PASSENGER WINDOW AND THE VEHICLE ROLLED OVER ME BREAKING BOTH HIPS AND MY PELVIS. THIS HAPPENED ON JULY 30, 2000 IN SHELBY COUNTY, TEXAS. DUE TO SOME OTHER REPORTS I HAVE HEARD I HAVE LEARNED THAT JEEP CHEROKEES HAVE A HISTORY OF OVERTURNING EASIER THAN ANOTHER STYLE OF VEHICLE PERHAPS. *AK
NHTSA ID
741811
Airbags
Filed Feb 23, 2001
Crash reported2 injuries reported
CONSUMER WAS INVOLVED IN A HEAD ON COLLISION TRAVELING ABOUT 35-40 MPH IN WHICH DRIVER'S SIDE NOR THE PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER. *AK
NHTSA ID
881263
Incident
Oct 16, 2000
Airbags
Filed Feb 20, 2001
Crash reported
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA ID
880757
Airbags
Filed Oct 27, 2000
Crash reported1 injury reported
A CAR WAS PARKED ON SIDE OF THE ROAD ,AND CONSUMER HIT VEHICLE IN THE REAR, AND NONE OF THE FRONT AIRBAGS DEPLOYED.*AK
NHTSA ID
874032
Incident
Oct 23, 2000
AirbagsBody & structureVisibility
Filed Feb 23, 2000
AIR BAG LIGHT COMES ON, DOOR LOCKS CYCLE AND WINDOWS WILL NOT OPERATE. THE ONBOARD COMPUTER RECORDS THE FAULT. THIS HAS OCCURED MANY TIMES OVER THE LAST 28,000 MILES. THE DEALER HAS REPLACED MOST OF THE AIR BAG ELEMENTS TWICE AND THE DOOR LOCK SWITCHES. THE JEEP HAS BEEN TO THE DEALER 9 TIMES, WORKED ON FOR 59 DAYS, DRIVEN BY THE DEALER 1141 PLUS MILES AND THE FAILURE OBSERVED BY THE DEALER. THE FAILURE STILL EXISTS.
NHTSA ID
719115
Incident
Sep 2, 1997
Airbags
Filed Jan 18, 2000
1 injury reported
CONSUMER HAD THE AIR BAG CHEMICAL SPRAY IN FACE AND CHEST INADVERTENTLY WHILE VEHICLE WAS IN PARK, AIR BAG DID NOT EVEN PARTIALLY DEPLOY, SINCE THIS INCIDENT THE CONSUMER HAS BEEN VERY ILL. NLM
NHTSA ID
783604
AirbagsSeat belts
Filed Jan 3, 2000
Crash reported1 injury reported
NOT DEPLOYMENT OF AIRBAG AND FAILURE OF SAFETY BELT TO RESTRAIN THE DRIVER DURING AN ACCIDENT RESULTED IN A BROKEN STERNUM, CHEST, NECK AND LEG TRAUMA. NLM
NHTSA ID
550183
Incident
Nov 1, 1999
Airbags
Filed Dec 2, 1999
Crash reported1 injury reported
WHILE ENTERING AN INTERSECTION AT 35 MPH, ANTOHER VEHICLE HITS PASSENGER SIDE OF VEHICLE. UPON IMPACT, BOTH AIRBAG'S EXPERIENCED NO DEPLOYMENT AND SET BELT FAILED. VEHICLE WAS TOTALED. DRIVER SUFFERED CHEST/ NECK & LEG TRAUMA. *AK *YC
NHTSA ID
853608
Incident
Nov 1, 1999
AirbagsDriver assistanceSuspension
Filed Oct 15, 1999
Crash reported1 injury reported
ON AUGUST 28, 1999, WHILE DRIVING, THE STEERING WHEEL AND FRONT TIRES BEGAN SHAKING VIOLENTLY, THE VEHICLE WENT OUT OF CONTROL AND JUMPBED THE CURB ON THE HIGHWAY, THERE WAS NO DAMAGE DONE TO THE VEHICLE, HOWEVER THE DRIVER WHO IS PREGNANT EXPERIENCED CRAMPING IN THE STOMACH AND WAS ORDERED BY HER DOCTOR TO SPEND THE WEEKEND IN BED. THE DEALER STATED THAT THE STEERING GEAR WAS WORN, THE CENTER LINK NEEDED REPAIR, AND THAT BOTH TIE RODS NEEDED REPLACED. ON OCTOBER 9, 1999, THE VEHICLE HIT A SINK HOLE CAUSING IT TO SHAKE VIOLENTLY AND FOR THE FRONT END TO WOBBLE, THE VEHICLE HIT A GUARDRAIL AND DAMAGE WAS DONE TO THE VECHILE. THE CRUISE CONTROL DIDN'T WORK PROPERLY. THE AIRBAG LIGHT WAS ILLUMINATED.
NHTSA ID
850911
Incident
Aug 28, 1999
Airbags
Filed Aug 27, 1999
Crash reported2 injuries reported
DRIVER REARENDED ANOTHER VEHICLE WITH AT 30 MPH UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING HEAD INJURIES EVEN WITH SEATBELTS WORN. NO INDICTATION OR WARNING OF DEFECT WITHIN AIRBAGS. DEALER CLAIMED AIRBAG SENSORS WERE CRUSHED AND SHOULD HAVE DEPLOYED. *AK
NHTSA ID
846010
Airbags
Filed Dec 22, 1998
Crash reported1 injury reported
CHEMICAL SUBSTANCE POSSIBLY SODIUM-AZIDE, FUMED IN DRIVERS FACE FROM STEERING COLUMN. UNKNOWN PERSONAL PHYSICAL DAMAGE AT THIS TIME. DRIVER HAS SUSTAINED MEDICAL PROBLEMS. PLEASE CONTACT US. MANUFACTURER HAS NO SENSE OF URGENCY!! NEED HELP TO ANALYIZE THIS SUBSTANCE ON CLOTHING AND INTERIOR OF VEHICLE.
NHTSA ID
701539
Incident
Dec 10, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own