1996 Jeep Grand Cherokee Engine Problems

The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

NHTSA ID

11570967

Incident

Jan 19, 2024

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING IN TRAFFIC, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO 21 DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS TESTED FROM TOP TO BOTTOM. THE VEHICLE PASSED INSPECTION EVEN AFTER IT WAS TEST DRIVEN BY THE DEALER. WHEN THE CONTACT BROUGHT THE VEHICLE HOME, THE FAILURE RECURRED. AN UNKNOWN DEALER IN YORK, MAINE DIAGNOSED THE VEHICLE AND FOUND NO FAILURE. THE VEHICLE REMAINED PARKED AT THE CONTACT'S HOME FOR OVER A YEAR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11255565

Incident

Sep 1, 2010

ENGINE OVER HEAT GET WORSE WHEN A/C IS ON AND IT ALSO HAVE A ELECTICAL PROBLEM THAT KILLS THE BATTERY AFTEN AND ITS NOT THE ALTENATOR REALLY TIRED OF THIS

NHTSA ID

10788731

Incident

Dec 12, 2006

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 315,000.

NHTSA ID

10664428

Incident

Dec 13, 2014

Mileage

315,000 mi

THE JEEP WILL DIE AT ANY GIVEN TIME, PLACE, TEMPERATURE. NOTHING SEEMS TO MAKE A DIFFERENCE. THE ONLY THING I CAN GET TO MAKE A DIFFERENCE ON WHETHER IT RUNS OR DIES IN PUTTING PRESSURE BY HAND ON THE NUMBER THREE COMPUTER PLUG. NO CHECK ENGINE LIGHT, NO CODES NO NOTHING. JUST A FAULTY COMPUTER DESIGN THAT'S PUTTING MYSELF AND MY FAMILY IN DANGEROUS SITUATIONS ON A REGULAR BASIS. *TR

NHTSA ID

10628594

Incident

Jan 1, 2014

Mileage

165,000 mi

THIS WAS MANY YEARS AGO, BUT WITH THE INVESTIGATION INTO ENGINE'S UNEXPECTEDLY SHUTTING DOWN WHILE DRIVING I THOUGHT I SHOULD REPORT. THE JEEP GRAND CHEROKEE WAS A '96 OR '97, NOT SURE ANYMORE. I WAS DRIVING ON A MAJOR ROAD, NOT A HIGHWAY BUT WHERE YOU COULD TRAVEL IN THE 40'S AND THE ENGINE TOTALLY SHUT DOWN. I BROUGHT THE CAR TO A DEALER AND HE COULDN'T FIND ANYTHING WRONG. IT HAPPENED AGAIN, THIS TIME AT A SLOWER SPEED. BROUGHT IT BACK THE DEALER AND AGAIN THEY COULDN'T FIND ANYTHING WRONG. I REFUSED TO TAKE THE CAR BACK UNTIL THEY FOUND AND REPAIRED. HE ASKED IF HE COULD DRIVE IT HOME, HOPING TO REPLICATE ISSUE, HE DIDN'T EVEN MAKE IT OUT OF THE PARKING LOT. THIS WAS A DEALER IN TAMPA, FL, SO HOPEFULLY THERE IS A RECORD OF WHAT THEY FOUND. IT DID NOT HAPPEN AGAIN, BUT WE SOLD THE CAR SHORTLY AFTER. *TR

NHTSA ID

10604649

Incident

May 25, 2000

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT FAILED TO RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. THE CURRENT MILEAGE WAS 148,000.

NHTSA ID

10592735

Incident

Dec 11, 2013

Mileage

147,000 mi

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS PRIOR TO CONTACTING THE DEALER. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 06/09/14 *BF UPDATED 06/16/2014 *JS

NHTSA ID

10586124

Incident

Sep 2, 2013

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNING ODOR WAS SMELLED IN THE CABIN. THE CONTACT DISCOVERED FLAMES AND SMOKE BEING EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SUDDENLY STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS BUT THE DEFECT COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10559646

Incident

Feb 10, 2010

Mileage

100,000 mi

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TOWED TO THE RESIDENCE. UPON RESTARTING THE VEHICLE IT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION, STARTER, FUEL PUMP AND FUEL FILTER WERE REPLACED. IN ADDITION TO REPAIRING THE CATALYTIC CONVERTER, THE BATTERY WAS ALSO REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFTER THE REPAIRS WERE PERFORMED. THE FAILURE OCCURRED AT ANY SPEED BEING DRIVEN AND WHILE THE VEHICLE WAS IDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THAT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10534225

Incident

Mar 14, 2013

Mileage

60,000 mi

MY WIFE, [XXX] WAS DRIVING DOWN I 75 AT 70 MPH AND THE VEHICLE JUST WENT DEAD. SHE COASTED OVER TO THE SHOULDER AND STOPPED. SHE PUT THE VEHICLE IN PARK, TRY TO START THE VEHICLE SEVERAL TIMES, FEARING THE BATTERY WOULD RUN DOWN. THE VEHICLE FINALLY CRANKED, THE VEHICLE STARTED FINE FOR A COUPLE WEEKS AND WENT DEAD IN THE MIDDLE OF TRAFFIC IN DALTON, GA. THE VEHICLE WAS PUSHED TO THE SIDE AND AGAIN SHE SPENT APP. 5 MINUTES, WITH SEVERAL TRIES AND THE VEHICLE FINALLY STARTED. THE VEHICLE HAS STOPPED ON I 75 SEVERAL TIMES MORE. VERY DANGEROUS. THE VEHICLE HAS ALSO REFUSED TO START TWICE AT FIRST, AFTER SETTING FOR A COUPLE HOURS WHILE [XXX] WENT IN SHOPPING. THE VEHICLE DID START. TODAY THE VEHICLE WAS SETTING AT HOME AFTER RIDDING AROUND TOWN FOR A COUPLE OF HOURS AND REFUSED TO START RUNNING THE BATTERY DOWN. I PLACED A CHARGER ON THE BATTERY, GOT A 25% CHARGE AND THE VEHICLE STARTED. THE VEHICLE STARTS EASY, WHEN IT STARTS. THE VEHICLE FOR THE MOST PART IS A GOOD VEHICLE, BUT I AM AFRAID, THIS ISSUE IS GOING TO CAUSE AN ACCIDENT. CAN YOU HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10533938

Incident

May 7, 2013

Mileage

231,150 mi

JEEP ADVERTISES THAT THERE GRAND CHEROKEES CAN WITHSTAND WATER UP TO 20 INCHES DEEP. I BEG TO DIFFER AND I HAVE BEEN LIED TO. WAS DRIVING THROUGH MY NEIGHBORHOOD ON MY WAY TO A BUDDY'S HOUSE A FEW BLOCKS AWAY, I HIT A SMALL PUDDLE ON MY WAY AND MY ENGINE JUST SEIZED UP AND EVERYTHING WENT BALLISTIC. MEASURED THE PUDDLE AND IT WAS A WHOPPING INCH AND A HALF DEEP. HAD MY BUDDY TOW ME BACK HOME TO CHECK IT OUT AND LOW AND BEHOLD, THERE IT WAS, ROD #1 STICKING RIGHT THROUGH MY OIL PAN ABOUT AN INCH. BENT TO HIGH [XXX] AND SHEARED RIGHT OFF (NOTE: ALSO NOTICED THE ELECTRICAL COMPONENTS SAID "JAPAN" AND WHEN I PULLED THE OIL PAN AND PULLED THE ROD, IN BIG BOLD LETTERS "CHINA" STAMPED ON THE ROD") NOW I HAVE A 6000LB PAPER WEIGHT SITTING IN MY DRIVEWAY THAT I CAN DO NOTHING WITH. NOW IF JEEP ADVERTISES THAT THEIR VEHICLES ARE SAFE IN WATER UP TO 20 INCHES, WHY DID AN INCH AND A HALF DEEP PUDDLE HYDROLOCK MY ENGINE RESULTING IN ROD #1 BEING SHOT THROUGH THE OIL PAN AND ALL ELECTRONICS FRIED? HMMMM INTERESTING. ALSO NOTICE HOW THE FOREIGN MASS MARKET PARTS WERE THE ONLY ONES TO FAIL. SEEMS A LITTLE FISHY. IT GRINDS MY GEARS BECAUSE I HAVE BEEN A DIE HARD MOPAR ENTHUSIAST SINCE I WAS BORN, MY FATHER WORKED FOR CHRYSLER FROM THE DAY HE GRADUATED TO THE DAY HE DIED AND SLAVED FOR THE COMPANY AND THIS IS THE PRODUCTS THEY ARE SELLING TO THE AMERICAN PUBLIC. I SMELL [XXX]AND IT PAINS ME TO SAY THAT I WILL NEVER EVER PURCHASE A CHRYSLER PRODUCT FOR THE REST OF MY DAYS........SCREW CHRYSLER AND THEIR FIAT OWNED CORPORATION. I DO NOT SUPPORT FOREIGN PRODUCTS IN ANY WAY SHAPE OR FORM. [XXX]= COMPLETE CRAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10510168

Incident

Apr 29, 2013

Mileage

190,125 mi

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 312,000.

NHTSA ID

10502286

Incident

Mar 7, 2013

Mileage

312,000 mi

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SHAKE BEFORE STALLING WITHOUT WARNING. AFTER ALLOWING THE VEHICLE TO SIT FOR 30 MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CAM SHAFT SENSOR, IGNITION COIL, IGNITION SWITCH, DISTRIBUTOR CAP, CRANK SENSOR, AND THE STARTER WAS REPLACED OVER THE COURSE OF SEVERAL VISITS. THE FAILURE RECURRED AFTER EACH REPAIR. THE ECM WAS REPLACED AND THE FAILURE DID NOT RECUR UNTIL SEVEN MONTHS LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 151,000.

NHTSA ID

10498004

Incident

Feb 1, 2011

Mileage

142,000 mi

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHITE SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP AND HEAD GASKET WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE COMPONENTS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 199,400.

NHTSA ID

10495264

Incident

Jan 5, 2013

Mileage

198,000 mi

STALLING/STUMBLING OF ENGINE, FUEL OR ELECTRICAL WHILE DRIVING AT 35 MILES PER HOUR ON CITY STREET. HAS NEVER STALLED AT FREEWAY SPEEDS, LOW SPEED ONLY. LAST STALLING FRIDAY DECEMBER 7, 2012 ON CITY STREET. PREVIOUS INCIDENT OCCURRED MARCH OF 2012 ON CITY STREETS. *TR

NHTSA ID

10487805

Incident

May 15, 2002

Mileage

100,000 mi

STARTED OUT TO GO TO WORK @ 6 AM TRAVELED WITH NO ISSUES TO THE KIDS SITTER'S HOUSE AND THEN CONTINUED ON TO WORK ON DOUBLE LANE HIGHWAY SPEED LIMIT 60 MPH. THE JEEP STARTED SPUTTER, JERK AND EVENTUALLY DIED, DIDN'T REALIZE IT HAD DIED SO PULLED OFF TO SIDE OF ROAD, TURN THE JEEP BACK ON IT KEPT SPUTTERING, JERKING AND DIED AGAIN. FINALLY, IT BACKFIRED 3 TO 4 TIMES AND STAYED STARTED. CHECK ENGINE LIGHT CAME ON WENT AND HAD THE CODE READ IT STATED IT WAS THE IGNITION COIL AND CATALYST SYSTEM. SO WE CHANGED THE IGNITION COIL AND CATALYTIC CONVERTER, ALONG WITH THE MUFFLER DO TO THE FACT THE BACKFIRING BLEW A HOLE PLUM THROUGH THE MUFFLER. STILL SAME PROBLEMS. HAVE HAD SEVERAL NEAR MISS OF CRASHES, AND BODILY INJURY. NOW IT DOESN'T WANT TO START AND YOU SIT ON THE SIDE OF THE ROAD LIKE I DID FOR 2 HOURS BEFORE IT WANTED TO START UP. *TR

NHTSA ID

10478413

Incident

Sep 10, 2012

Mileage

186,000 mi

THE ENGINE STALLS RANDOMLY AT VARIOUS SPEEDS.THIS HAS HAPPENED ON BUSY AND DANGEROUS HIGHWAYS.I HAVE REPLACED THE ECM AND GAVE IT A COMPLETE TUNE-UP AND CRANK POSITION SENSOR. THE ENGINE USUALLY RESTARTS AFTER A FEW MINUTES OF SITTING. THIS PROBLEM IS ALL OVER THE INTERNET. NOBODY HAS FIGURED IT OUT. I HATE TO SEE ANYBODY GET HURT OR KILLED BY THIS UNEXPLAINED PROBLEM. *TR

NHTSA ID

10460757

Incident

Sep 13, 2011

Mileage

118,478 mi

JEEP HAS BEEN STALLING FOR 2 YEARS AT LEAST. STALLS UNDER ALL CONDITIONS, IDLE, HIGH SPEED, COLD OR HOT OUTSIDE TEMP. RECENTLY THE PAST MONTH IT IS STALLING CONSTANTLY AT THE RATE OF 2-5 TIMES PER DAY, AVERAGE MILEAGE 25 MILES PER DAY. STALLS AT HIGHWAY SPEEDS ARE BAD, AND IN TRAFFIC CAN BE DEADLY. STALLS IN INTERSECTIONS ARE WORSE AS THERE IS NOT ENOUGH TIME TO REACT AND GET THE VEHICLE AWAY FROM HEAVY TRAFFIC. BASIC RESEARCH WILL SHOW THAT THOUSANDS OF PEOPLE HAVE THIS SAME EXACT PROBLEM. *TR

NHTSA ID

10449620

Incident

Jan 1, 2010

Mileage

150,000 mi

ENGINE SUDDENLY CUT OFF WHILE DRIVING, POWER BRAKES AND STEERING WERE IMMEDIATELY LOST, ALTHOUGH LIGHTS AND GAGES REMAINED OPERATIONAL. BATTERY AND GROUNDS TESTED FINE. CAP, ROTOR AND PLUGS ARE ALL NEW, WIRES AND COIL TEST FINE, AND VEHICLE HAS NEW MOPAR CRANK POSITION AND THROTTLE POSITION SENSORS. RESEARCH ON JEEP TECHNICAL SITES FINDS IDENTICAL PROBLEMS BEING TRACED TO FAILURE OF POWER CONTROL MODULE PCM, SOMETIMES ALSO REFERRED TO AS ENGINE CONTROL MODULE (ECM). *TT

NHTSA ID

10445848

Incident

Jan 28, 2012

Mileage

141,000 mi

THIS IS A COMMONLY KNOWN DEFECT WITH THESE JEEPS WHICH HAS NEVER BEEN ADEQUATELY ADDRESSED BY THE NHTSA. SOMEONE IS GOING TO GET KILLED IF THE MANUFACTURER IS NOT HELD RESPONSIBLE. INFAMOUS STALLING PROBLEM. WHETHER GOING 10 MPH OR 70 MPH, VEHICLE WILL STALL WITH NO WARNING. GENERALLY WILL RE-START AFTER TURNING OFF IGNITION, BUT NOT ALWAYS IMMEDIATELY. ON MY JEEP, I HAVE REPLACED THE COMPUTER MODULE, CRANKSHAFT POSITION SENSOR, FUEL PUMP, FUEL FILTERS, MAF SENSOR, DISTRIBUTOR CAP, ROTOR, PLUGS AND PLUG WIRES. I HAVE HAD THE COMPUTER MODULE WIRING HARNESS REWORKED. STILL STALLS, AND I HAVE BEEN FORCED TO PARK THE JEEP FOR SAFETY REASONS. *TR

NHTSA ID

10444886

Incident

Aug 1, 2011

Mileage

148,000 mi

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED (AFTER INSPECTING) BUT WERE UNABLE TO DIAGNOSE THE REASON WHY THEY DID NOT. THE VEHICLE ALSO STALLED INTERMITTENTLY BEFORE THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 136,000.

NHTSA ID

10364152

Incident

Oct 25, 2010

Mileage

136,000 mi

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN DRIVING AT VARIOUS SPEEDS AND WHEN SITTING IDLE. IN ADDITION, THE ELECTRICAL SYSTEM WOULD FAIL WHEN THE VEHICLE WOULD STALL. THE DEALER REPLACED THE SPARK PLUGS, WIRES, ROTOR CAP, THROTTLE BODY, FUEL FILTER, 02 SENSOR, PVC VALVE, UNKNOWN HOSES AND COUPLINGS. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE ANY DIAGNOSTIC CODES. THE APPROXIMATE FAILURE MILEAGE WAS 206,000 AND THE CURRENT MILEAGE WAS 209,000.

NHTSA ID

10334396

Incident

Sep 14, 2009

Mileage

206,000 mi

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE STALLED EVERY TIME SHE DROVE IT BEGINNING IN SEPTEMBER 2009. SOMETIMES, SHE WAS ABLE TO RESTART IT AUTOMATICALLY AND OTHER TIMES, SHE WOULD HAVE TO TOW THE VEHICLE BECAUSE IT WOULD NOT RESTART. THE VEHICLE INTERMITTENTLY SHUT OFF COMPLETELY WITH NO WARNING LIGHTS AND NO SPECIFIC SPEED RANGE. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE CATALYTIC CONVERTER WAS INSPECTED AND PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTER THE REPROGRAMMING. SHE CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE CURRENT MILEAGE WAS 138,380. THE FAILURE MILEAGE WAS APPROXIMATELY 129,900.

NHTSA ID

10299531

Incident

Sep 20, 2009

Mileage

129,900 mi

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE STALLS FOR NO REASON. THE FAILURE OCCURS IN TRAFFIC ON OCCASION AND TAKES A COUPLE OF MINUTES BEFORE RESTARTING. THE FAILURE OCCURS WHILE DRIVING AT LOW SPEEDS OR UP TO 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNAWARE OF THE STALLING ISSUE. AFTER THE CONTACT COMPLAINED NUMEROUS TIMES, THE DEALER REPLACED THE COIL AND CHARGED THE CONTACT $300. THE DEALER WILL NOT ALLOW THE CONTACT TO RETURN BECAUSE THE FAILURE STILL PERSISTS. THE MANUFACTURER STATED THAT THEY DO NOT GET INVOLVED WITH INDIVIDUAL DEALERS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.

NHTSA ID

10267757

Incident

Jan 5, 2009

Mileage

125,000 mi