Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
118
Latest Mar 19, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 893 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
7
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 1996 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 118 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
The 25 most recent of 118, in the owner's own words
THE INSPECTION RECALL ON MY 1996 JEEP GRAND CHEROKEE DID NOTHING TO FIX THE PROBLEM WITH PCM AND CATALYTIC CONVERTER SPECIFIED IN THE DEFECTIVE ISSUE WITHIN THE RECALLS ISSUED. THIS HARMS THE DRIVER, PEDESTRIANS, OTHER PASSENGERS AND MOTORISTS. THE TECH WHERE I WENT TO HAVE RECALL WORK PERFORMED ORDERED PARTS (SEE ATTACHMENT), BUT NOTHING WAS INSTALLED ON MY VEHICLE. ONLY "INSPECTED." THE TECH WAS TOLD OF DETAILED POOR PERFORMANCE AND SYMPTOMS OF A BAD PCM. SUCH AS SHIFTING, STALLING, FUEL ECONOMY & HARD TO START. THE JEEP IS NOT OPERATING OPTIMALLY & THIS COULD MEAN THERE ARE. OTHER PROBLEMS BETWEEN DIFFERENT SYSTEMS. ALL OF THESE ARE INDICATIONS OF A FAULTY PCM. AS WELL AS THE ABS LIGHT BEING ON THE DASHBOARD. THE PCM IS A "CRITICAL" SYSTEM & NEEDS TO BE REPLACED. I'M REQUESTING THAT YOU FIX THIS PROBLEM FOR FREE, AS IT IS DEFECTIVE AND COULD MINGLE WITH OTHER SYSTEMS AND CAUSE A COMPLETE VEHICLE BREAK DOWN. OR REFUND THE COST TO ME IN FULL, INCLUDING LABOR CHARGES, IF I REPLACE/REPAIR MYSELF. IF THIS DEFECTIVE PART IS NOT FIXED, IT COULD RESULT IN PROPERTY DAMAGE, IN WHICH CDJ WOULD BE LIABLE FOR. PLEASE ADVISE AS TO HOW YOU CAN HELP ENFORCE THE MANUFACTURE TO FULLY REPAIR THESE DEFECTIVE PARTS & REMEDY THIS PROBLEM ON FIXING THE FAULTY PCM & CATALYTIC CONVERTER WITHIN A RECALL AND POSSIBLY THE ABS SYSTEM AND TRANSMISSION. THE VEHICLE STALLS ON HIGHWAY, IN PARK, ON THE STREET, WHEN STOPPED AND THEN IT STALLS OUT AND IS HARD TO START. IT ALSO HAS NOT BEEN ABLE TO GO IN REVERSE ( BACK UP). WHICH MEAN IT'S NOT GETTING PROPER LUBRICATION. ALSO, THE ALARM GOES OFF WHEN USING KEY TO GAIN ACCESS. UNHOOKING BATTERY TO RESET DOES NOT HELP.
NHTSA ID
11403865
Incident
Mar 18, 2021
Body & structureBrakesElectrical+3 more
Filed Aug 26, 2013
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT BEING NOTIFIED ABOUT SEVERAL RECALL NOTICES. *SMD
NHTSA ID
10536646
Incident
Aug 1, 2013
BrakesDriver assistanceSteering
Filed Jun 7, 2013
AT ANY SPEED OR TERAINE, MY VEHICLE WILL VIOLENTLY SHAKE OUT OF CONTROL!!!!!! IT HAPPENS RANDOMLY, AND FOR THE PAST MONT I HAVE BEEN CHECKING ON WHAT IS CAUSING THIS AS WELL AS THE BEST PLACE TO HAVE THE REPAIRS DONE. I ALSO HAVE SOME OTHER ISSUES WITH THIS VEHICLE AS WELL. THE LAST "SHAKING" INCINDENT HAPPENED WHILE DRIVING OVER AN OVER PASS ABOUT 45MPH, STARTED PRAYING BECAUSE I THOUGHT THAT I WAS ABOUT TO DIE! SO, WANTING THE REPAIRS DONE PROPERLY I CALL A 1-800 JEEP CHRYSLER NUMBER TO ASK FOR A CERTIFIED MECHANIC. WHILE ON THE PHONE I HAD A FEELING TO ASK ABOUT RECALLS. I WAS INFORMED OF ONLY TWO (MINOR) ISSUES. CALLED THE DEALERSHIP, SET AN APPOINTMENT TO HAVE THE RECALL REPAIRS DONE AND AN ESTIMATE OF THE OTHER ISSUES. I DID NOT END UP WITH BOTH RECALLS DONE (THEY DID NOT FEEL THE CONVERTER NEEDED REPLACED)!!! I DECLINED THE PRICE OF THIER ESTIMATE NOT THE REPAIRS! THE ESTIMATE GIVEN ROUGHLY TOTALS $3,929.00! WHICH AFTER CHECKING THIS WEBSITE I FIND THAT A GOOD PART IF NOT ALL OF THE REPAIRS MAY FALL UNDER RECALL!!!! THE MECHANIC I SPOKE WITH SEVERAL TIMES CALLED THIS "SHAKING ISSUE" , "THE DEATH SHAKE" (AND I QUOTE THE MECHANIC,[XXX]) . CHRYSLER DEALERSHIP IN TAHLEQUAH, OK. YATES AUTO SALES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10515674
Incident
May 1, 2013
Mileage
151,000 mi
Brakes
Filed Jul 8, 2010
THIS IS A TEST FROM DOT OIG REGARDING AUDIT 10M3003M000. PLEASE CALL SCOTT AT XXX-XXX-XXXX. FOLLOW-UP BY FB, TM, AND LH ON 7/9/2010.
NHTSA ID
10341965
Incident
Jun 18, 2010
Mileage
161,800 mi
Brakes
Filed Mar 26, 2008
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING 65 TO 70 MPH, THE VEHICLE BEGAN SHAKING ON THE FRONT END WITH EXTREME FORCE. THE BRAKES WERE WARPED AND CAUSED THE FAILURE. DRIVING OVER A BUMP IN THE ROAD CAUSED THE SHAKING TO BE MORE EXCESSIVE. A MECHANIC REPLACED THE FRONT BRAKES AND THE FAILURE RECURRED AT 120,000. A FIRESTONE MECHANIC REPLACED THE BRAKES ON TWO OCCASIONS AND THEY FAILED AGAIN AT 150,000. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN RECALLS 00V136000 OR 06E022000. THE PURCHASE DATE IS UNAVAILABLE. THE CURRENT MILEAGE WAS 150,000 AND THE FAILURE MILEAGE WAS 90,000.
NHTSA ID
10222400
Incident
Oct 17, 2003
Mileage
90,000 mi
Brakes
Filed Apr 27, 2006
RE: NHTSA CAMPAIGN 00V136000 DEALER IS STALLING TO DELAY MAKING REPAIRS. *NM
NHTSA ID
10156300
Incident
Apr 27, 2006
Mileage
112,000 mi
BrakesPowertrain (other)Steering
Filed Jun 28, 2005
DT CONSUMER STATED WHILE DRIVING THERE WAS A LOUD NOISE, THEN 2 BOLTS BROKE FROM THE STEERING COLUMN, THIS CAUSED LOSS OF STEERING. THE VEHICLE WAS TOWED, THE MECHANIC STATED THERE WAS ALSO ANOTHER BOLT LOCATED ON THE INSIDE OF THE STEERING COLUMN THAT BROKE AS WELL. TWO JEEP DEALERS SAID THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE. *JB BOTH CV BOOTS ARE BROKEN AND THE BRAKES HAD TO BE REPAIRED. *TT *NM
NHTSA ID
10121614
Incident
May 15, 2005
Mileage
128,475 mi
BrakesEngineFuel system+3 more
Filed Oct 20, 2004
I HAVE A 96 GRAND CHEROKEE LTD 4X4 WITH 115K MILES. SINCE IT TURNED 65K MILES I HAVE REPLACED THE BRAKE PADS AND DRUMS 3 TIMES. I HAVE WATER LEAKS IN THE SEAT BELT WELLS, THE PASSENGER SIDE WINDOW, AND THE BELTS ARE WET WHEN IT RAINS. TODAY, WATER IS POOLING IN THE FLOOR OF THE DRIVER'S SIDE. WATER POURS FROM JUST ABOVE THE ACCELERATOR. MUST BE FROM A/C?THE REAR DOOR HATCH HAS JAMMED IN LOCK POSITION. THE ELECTRONIC MILEAGE/ FUEL READOUT (ON CEILING MODULE) FLUCTUATES WILDLY AND IS INACCURATE. THE CATALYTIC CONVERTER WENT OUT AT 64,975 MILES. NOW HAVE A CRACK IN THE EXHAUST MANIFOLD, QUOTED $1200 BY DEALER TO REPAIR. I HAVE GONE THROUGH STOCK 3 RADIOS, TUNER PROBLEMS. MASSIVE A/C PROBLEMS IN PAST. I PAID A NON DEALER TO REPAIR IT, THE REPAIRS HELD FOR 30 DAYS AND SAME PROBLEM STARTED AGAIN. THEN HAD DEALER REPAIR AND IT WAS A RECALL ITEM SO WAS COVERED AFTER I'D PAID FOR 2 PREV REPAIR JOBS AT $1100 TOTAL. THE POWER STEERING PUMP WENT OUT AT 90K MILES. REPLACED SO MANY OTHER PARTS, I'D HAVE TO REFER TO THE SERVICE RECORDS FOR MORE DETAILS. THIS LIST IS ONLY FROM MEMORY. TOTAL COST OVER 3 YRS....AROUND $4000! OH, AND THE REAR HATCH/DOOR PAINT IS FADED AND DULL, TOTALLY DIFFERENT FROM THE REST OF THE CAR. ALL BLACK METAL PAINTED PARTS PAINT IS COMING OFF. HAS BEEN FOR COUPLE OF YEARS. ALSO THE ROOF RATTLE REALLY LOUD AT OVER 50MPH. THE POWER OUTLET CAME APART STILL ATTACHED TO MY PHONE CORD ONE DAY. FINALLY, THE FRONT END HAS SOME PROBLEM WITH THE AXLE? AND WILL COST APPROX $700 TO REPAIR. I THOUGHT I HAD A LEMON UNTIL I TALKED WITH 3 OTHER JEEP OWNERS, THEY'VE HAD SIMILAR PROBLEMS. DO WE HAVE ANY RECOURSE WITH CHRYSLER OVER THESE VEHICLES...I AM CONSIDERING INVOLVING AN ATTNY.
NHTSA ID
10096135
Incident
Oct 18, 2004
Mileage
64,000 mi
BrakesTransmission
Filed Oct 15, 2004
Crash reported1 injury reported
THE VEHICLE JUMPED OUT OF GEAR, STRIKING ANOTHER VEHICLE AND A MAIL BOX . AFTER RECEIVING A RECALL FOR THE EXISTING CONDITION. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THAT THE BRAKE LINE WAS WORN. *JB RECALL# 02V053000. *SC
NHTSA ID
10091429
Incident
Aug 23, 2004
Mileage
143,000 mi
Brakes
Filed Apr 20, 2004
THE VEHICLE'S FRONT ROTORS WERE STARTING TO PIT AND CORRODE. THE DEALER HAS BEEN CONTACTED. THERE IS A RECALL FOR THE SAME PROBLEM. RECALL # 00 V 136 000. *NM BOTH DEALER AND MANUFACTURER REFUSED TO HONOR RECALL REPAIR ON CONSUMER'S VEHICLE. THEY'RE CLAIMING THAT THE RECALL DOESN'T APPLY TO THE VEHICLE BECAUSE WAS NOT IN OHIO WHEN RECALL WAS ISSUED. *LA
NHTSA ID
10059357
Mileage
100,000 mi
Brakes
Filed Aug 12, 2003
CONSUMER STATED WHEN APPLYING THE BRAKES HEARD LOUD NOISE. ALSO, THERE WAS EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
NHTSA ID
10033726
Incident
Aug 12, 2003
Brakes
Filed May 5, 2003
CONSUMER STATES THAT BRAKE ROTOR SEPARATED FROM WHEEL CAUSING EXTENDED STOPPING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.
NHTSA ID
10018180
Brakes
Filed Feb 3, 2003
LEFT FRONT BRAKE ROTOR SEIZED. HAD TO HAVE BRAKE PADS, ROTORS, LINES, FLUID REPLACED
NHTSA ID
10005221
Incident
Nov 10, 2002
Mileage
96,876 mi
Brakes
Filed Oct 23, 2002
WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. MR. CONSUMER STATED THE VEHICLE HAD 2 BRAKE REPAIRS PERFORMED ON SEPARATE OCCASIONS.*JB
NHTSA ID
8021496
Incident
Oct 11, 2002
Brakes
Filed Sep 24, 2002
COMPONENTS ARE IDENTIFIED BY NHTSA CAMPAIGN ID NUMBER:00V136000. I HAVE RESIDED IN MD SINCE APRIL 1996 AND HAD THE DEALER PERFORM WORK ON BRAKES 7/01/02 AND THEN TO HAVE BRAKE PADS REPLACED ON 9/24/02, BUT DEALER ENCOUNTERED THE CAMPAIGN ISSUE BUT WILL NOT FIX FOR FREE. NLM
NHTSA ID
767652
Incident
Jul 1, 2002
Brakes
Filed May 13, 2002
EMERGENCY BRAKE PAD RUNNING AROUND INNER CIRCLE OF REAR ROTORS BROKE, LOCKING WHEELS, AND PREVENTING VEHICLE'S MOVEMENT.*AK
NHTSA ID
8009715
Brakes
Filed Apr 23, 2002
WHILE TRAVELING ON HIGHWAY AND WHEN BRAKING THERE IS A CLUNKING NOISE FROM UNDERNEATH THE VEHICLE. *AK
NHTSA ID
8008441
Incident
Apr 23, 2002
Brakes
Filed Apr 15, 2002
CONSUMER STATES VEHICLE IS EXPERINCEING THE SAME PROBLEM WITH BRAKE MOTOR AS MENTIONED IN RECALL 00 V 136 000. *AK MANUFACTURER REFUSES TO APPLY RECALL REPAIRS TO VEHICLE BECAUSE DELAWARE WAS NOT LISTED IN RECALL NOTICE, CONSUMER PURCHASED AND DROVE VEHICLE EXTENSIVELY IN DELAWARE, THE FIRST SIGN OF CORROSION CAUSED CONSUMER TO HAVE TO REPLACE THE RIGHT FRONT ROTOR AND RESURFACE THE LEFT FRONT ROTOR, THE SECOND SIGN OF CORROSION REQUIRED REPLACEMENT OF THE RESURFACED ROTOR, THE REAR ROTORS WERE ALSO EXHIBITING CORROSION DAMAGE. *SLC
NHTSA ID
8007648
Incident
Aug 26, 1999
BrakesTransmission
Filed Sep 18, 2001
VEHICLE WAS ON AN INCLINE, THE EMERGANCY BRAKE WAS ON, WHILE VEHICLE ROLLED BACK IN TO WATER. WHEN THE VEHICLE PULLED OUT OF THE WATER THE EMERGENCY BRAKE WAS STILL ON.
NHTSA ID
563111
BrakesTransmission
Filed Aug 31, 2001
PULLED BOAT OUT OF WATER. SET EMERGENCY BRAKE, GOT OUT OF VEH VEH ROLLED BACK DOWN BOAT RAMP AND SUNK. *DB 43-K076-989
NHTSA ID
6901242
Incident
Nov 2, 1997
BrakesTransmission
Filed Aug 31, 2001
VEHICLE CAME OUT OF GEAR. *DB 24-5176-815
NHTSA ID
6901241
Incident
Jun 29, 2001
BrakesTransmission
Filed Aug 31, 2001
PULLED BOAT OUT OF WATER. SET EMERGENCY BRAKE, GOT OUT OF VEH VEH ROLLED BACK DOWN BOAT RAMP AND SUNK. *DB 43-K076-989
NHTSA ID
6900439
Incident
Nov 2, 1997
BrakesTransmission
Filed Aug 31, 2001
CAR ROLLED ACROSS THE STREET INTO THE NEIGHBORS TREE. SHE THOUGHT EMERGENCY BREAK ON ALL THE WAY. *DB 42-1248-988
NHTSA ID
6900438
Incident
Apr 29, 2000
BrakesTransmission
Filed Aug 31, 2001
VEHICLE CAME OUT OF GEAR. *DB 24-5176-815
NHTSA ID
6900437
Incident
Jun 29, 2001
Brakes
Filed Aug 24, 2001
REPLACED BRAKES ONCE AND HAVE SQUEALING WHEN BRAKES ARE APPLIED, ALSO BRAKE PEDAL SINKS WHEN AT A STOP,SPARE TIRE WAS A RECALL BUT NEVER MENTIONED BY CARPOINT.*AK
NHTSA ID
751048
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own