2010 Jeep Grand Cherokee Driver assistance Problems

The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage was 101,000.

NHTSA ID

11586336

Incident

Apr 23, 2024

Mileage

101,000 mi

I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.

NHTSA ID

11354035

Incident

Apr 24, 2020

JULY 8, 2019 I WAS DRIVING MY 2010 JEEP GRAND CHEROKEE LAREDO ON A BUSY HIGHWAY IN A CONSTRUCTION AREA OF THE HIGHWAY WHEN JEEP STARTED LOSING SPEED AS IF IT HAD SWITCHED ITSELF INTO NEUTRAL. I WAS IN VERY HEAVY TRAFFIC WHEN THIS HAPPENED. I MANAGED TO GET JEEP OUT OF THE WAY OF HEAVY TRAFFIC BEHIND ME. I WAITED ABOUT FIVE MINUTES THEN TURNED THE WIN KEY ON AND JEEP STARTED UP AND I DROVE LESS THAN A MILE JEEP STARTED LOSING SPEED AGAIN BARELY MOVING. MANAGED TO COAST OFF TO SIDE OF ROAD. WAITED AGAIN FOR ABOUT FIVE MINUTES TURN KEY ON JEEP STARTED UP AGAIN. DROVE ABOUT TWO MILES SAME THING HAPPENED AGAIN. LET JEEP SIT FOR A FEW MORE MINUTES AT WHICH TIME I WAS THINKING THIS JEEP IS A DEATH TRAP WAITING TO HAPPEN. STARTED JEEP UP AGAIN AND THIS TIME I MANAGED TO GET HOME WITHOUT ANY MORE LOSS OF SPEED AS IF JEEP WAS IN NEUTRAL MODE. I AM NOW VERY UNEASY EACH TIME I DRIVE MY JEEP WORRYING IF IT WILL DO THIS AGAIN. VERY DANGEROUS SITUATION TO BE IN.

NHTSA ID

11241431

Incident

Jul 8, 2019

Mileage

127,054 mi

'TAKATA RECALL' I WAS GOING DOWN A RAMP ONTO THE FREEWAY AND THE RPM NUMBERS WOULD GO UP BUT ONCE IT HIT THE NUMBER 3 THE CAR STOPPED ACCELERATING.

NHTSA ID

11155707

Incident

Nov 25, 2018

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO SEVERAL OUTDOOR LIGHTING STRUCTURES AT A NEIGHBORING RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

NHTSA ID

10954789

Incident

Feb 3, 2017

Mileage

109,000 mi

WHILE TRAVELING ON THE EXPRESS WAY AT A STEADY SPEED OF 70 MPH, WITHOUT CRUISE CONTROL, THE ACCELERATOR PEDAL MOVED SUDDENLY AWAY FROM THE FOOT AND STAYED IN THE FULL GAS POSITION ACCELERATING THE CAR TO WELL OVER 80 MPH. ATTEMPTS TO RETURN THE PEDAL TO A SAFE POSITION FAILED. THERE WAS NO FLOOR MAT INTERFERENCE OF ANY KIND AND CRUISE CONTROL WAS NOT ACTIVE THAT DAY BECAUSE OF EXCESSIVE TRUCK TRAFFIC. ONLY EXTRAORDINARY BRAKING SLOWED THE CAR TO ALLOW SQUEEZING BETWEEN TRUCKS ON THE RIGHT LANE AND EVENTUALLY COMING TO A STOP ON THE FREE WAY SHOULDER. AFTER LETTING THINGS COOL DOWN FOR A FEW MINUTES AND RESTARTING THE ENGINE, THINGS APPEARED TO HAVE RETURNED TO NORMAL AND THE TRIP HOME COULD BE COMPLETED WITHOUT INCIDENT. THE CAR WAS NOT DRIVEN SUBSEQUENTLY UNTIL A LOCAL DEALERSHIP WAS ABLE TO INVESTIGATE THE EVENT. NOTHING WAS FOUND EXCEPT THE ON-BOARD COMPUTER DISPLAYS THE CODE INDICATING THAT BOTH THE ACCELERATOR AND BRAKE SYSTEMS WERE ACTIVE AT THE SAME TIME.- AT THE MOMENT WE ARE AT OUR SECOND DEALERSHIP AND ARE UNDER ADVISEMENT FROM CHRYSLER TO CONTINUE THE INVESTIGATION. HOWEVER NOTHING DIFFERENT HAS BEEN DETERMINED SO FAR. WE ARE UNWILLING TO USE THE CAR DUE TO THE IMMINENT THREAT OF A RECURRENCE OF THE UNKNOWN PHENOMENON.

NHTSA ID

10808783

Incident

Oct 2, 2015

Mileage

61,377 mi

NOTIFICATION CODE P64 IS NOT BEING RESOLVED IN A REASONABLE TIME PERIOD. WE HAVE CALLED THE DEALER/SERVICE CENTER THAT SOLD US THE CAR; AUTOPARK CHRYSLER JEEP 400 AUTO PARK BOULEVARD CARY, NC 27511; MANY TIMES OVER THE LAST 3 MONTHS ONLY TO BE TOLD THEY DON'T HAVE THE PART AND ARE NOT SURE WHEN THEY WILL GET THE PART. THIS IS NOT ACCEPTABLE IF THE DEFECTIVE PART CREATES AN STEERING ISSUE WITH THE CAR THAT RESULTS IN LOSS OF CONTROL, A WREAK, INJURY, OR DEATH (ESC)! THIS IS NOT A RECALL FOR A PIECE OF INTERIOR TRIM!!! IT IS A RECALL OF A VITAL SYSTEM OF THE CAR...THE STEERING AND BRAKE SYSTEM! *JS

NHTSA ID

10681976

Incident

Dec 1, 2014

MY VEHICLE'S CRUISE CONTROL (CC) LEVER HAS FUNCTIONS LIKE; ON-OFF, ACCELERATE, DECELERATE, SET, RESUME, CANCEL. THE SPEED IS SET TO THE DESIRED VALUES BY PRESSING THE LEVER UP (ACCELERATE) AND DOWN (DECELERATE). WHEN THE LEVER IS RELEASED TO ITS NEUTRAL POSITION, THE SET SPEED IS MAINTAINED UNTIL THE NEXT INTERRUPTION. TO DEACTIVATE THE CC WITHOUT ERASING THE SET SPEED, DRIVER HAS TO TAP ON THE BRAKE PEDAL OR PULL THE CC LEVER TOWARD HIMSELF. IN ORDER TO ERASE THE SET SPEED AND DEACTIVATE THE CC AT THE SAME TIME, THE DRIVER HAS TO SWITCH THE CC TO OFF POSITION. THE NONCONFORMITY REGARDING MY VEHICLE'S CC SYSTEM IS UNINTENDED DEACTIVATION OF CC WITHOUT PULLING THE LEVER TOWARD MYSELF OR TAPPING THE BRAKE PEDAL. THE UNINTENDED DEACTIVATION OCCURS WITHOUT ANY WARNING. DEACTIVATION CAN ONLY BE REALIZED IF I, SOMEHOW, NOTICE THAT THE VEHICLE SLOWS DOWN BY ITSELF OR PRESSING THE LEVER UP BECOMES NON OPERATIVE. THIS PROBLEM DOES NOT OCCUR IF I PRESS THE CC LEVER UP AND DOWN WITH RAPID MOVES, BUT IF I MOVE THE LEVER UP SLOWLY OR IF I HESITATE TO ACCELERATE THE VEHICLE FOR EVEN LESS THEN A SECOND AND HOLD THE CC LEVER AT A POSITION BETWEEN THE "NEUTRAL" AND "ACCELERATE", IT HAPPENS ALL THE TIME. WHEN IT OCCURS, ANY ATTEMPT TO ACCELERATE THE VEHICLE BY USING THE CC LEVER IS VEIN, UNLESS YOU REALIZE THE SITUATION AND REACTIVATE THE CC SYSTEM AGAIN. OTHER THAN THE UNINTENTIONAL SLOW DOWN OF THE VEHICLE WITHOUT ANY WARNING, AN OTHER CONSEQUENCE OF THIS NONCONFORMITY IS THE UNCONTROLLED ACCELERATION OF THE VEHICLE UP TO IT'S PREVIOUS SET SPEED. WHEN THE DRIVER REALIZES THE SITUATION AND REACTIVATES THE CC, THE VEHICLE COMES TO THE PREVIOUS SET SPEED ALMOST WITH A FULL THROTTLE ACCELERATION. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THE SITUATION BUT THEY HAVE CLAIMED THAT IT WAS MY FAULT TO MOVE THE LEVER SLOWLY AND MOVE IT WITH HESITATIONS. *TR

NHTSA ID

10564935

Incident

Oct 7, 2013

Mileage

43,000 mi

VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S # 13V175000. *TR

NHTSA ID

10513235

Incident

May 22, 2013

Mileage

25,000 mi

THIS IS THE SECOND JEEP I'VE HAD WITH JEEPS ESP SYSTEM THAT CANNOT BE CONTROLLED SAFELY WITH THIS PROGRAM ACTIVE ON OTHER THAN CLEAN DRY PAVED ROADS. IT APPEARS ESP ACTUALLY STAND FOR EXTREMELY STUPID PROGRAM AS THE PROGRAM HAS AN EXTREMELY BAD ACTION OF SLAMMING ON INDIVIDUAL BRAKES AT THE WORST POSSIBLE TIMES. ON 12/19/2009 WHILE TRAVELING ON BAILEY RD IN KENT COUNTY, MI THE ESP CAUSED THE LOST OF CONTROL OF OUR 2008 JEEP LIBERTY ON WET ICY ROADS. WE WENT AROUND A CURVE AND BEGAN TO CLIMB A HILL THE ESP STARTED SLAMMING ON ONE BRAKE AND THEN ANOTHER THUS THROWING THE VEHICLE FROM SHOULDER TO SHOULDER OF THE ROAD. I WAS ONLY ABLE TO REGAIN CONTROL OF THE VEHICLE AFTER TURNING THE ESP OFF. IN EARLY MAY, 2010 I WAS INVOLVED IN AN AVOIDABLE ACCIDENT WITH MY 2008 LIBERTY WHEN THE ESP PREVENTED ME FROM SWERVING TO AVOID ANOTHER CAR STOPPED AT A GREEN LIGHT. AFTER THE IMPACT MY CAR STARTED TO SPIN THE ESP FIRED AGAIN CAUSING A SHIFT IN CAR"S KINETIC WEIGHT, CAUSING THE CAR FLIP AND THE STEERING WHEEL TO SPIN SHARPLY TO THE LEFT BREAKING MY WRIST AND TOTALING THE CAR. AFTER THIS ACCIDENT A BOUGHT A 2010 JEEP GRAND CHEROKEE WHICH I'VE FOUND CANNOT BE SAFELY CONTROLLED IN OTHER THAN IDEAL DRIVING CONDITIONS WITH THIS DANGEROUS PROGRAM ACTIVE. THIS PROBLEM IS COMPOUNDED BY THE FACT THAT IT CANNOT BE FULLY TURNED OFF AND IT COMES BACK ON IF THE CAR IS DRIVEN ABOVE 44 MPH OR THE IGNITION TURNED OFF FOR ANY REASON. ANY IDIOT WITH ANY DRIVING EXPERIENCE KNOWS BETTER THAN TO SLAM ON THE BRAKES ON WET ICY ROADS. ANY DRIVER WITH ANY ADVANCED DRIVING SKILLS IS NOT GOING TO SLAM ON THE BRAKES IN A TURN BUT INSTEAD WILL HIT THE GAS AND COUNTER STEER IF THEY START TO SLIP IN A TURN. UNFORTUNATELY THIS IS WHEN THE ESP SLAMS ON THE BRAKES AND TRIES TO ROLL THE VEHICLE. THIS PROGRAM NEEDS TO BE TURN OFF UNTIL IT CAN ACTUALLY UNDERSTAND WHAT THE DRIVER INTENDS TO DO. *TR

NHTSA ID

10500570

Incident

Feb 19, 2013

Mileage

31,000 mi

SHORTLY AFTER I PURCHASED THE VEHICLE, AS I WAS DRIVING, THE CAR WOULD LOOSE ALL ABILITY TO ACCELERATE. IT WAS LIKE THE CAR WOULD DROP INTO NEUTRAL FOR NO APPARENT REASON. THE ONLY WAY TO CORRECT THIS WAS TO PULL OVER AND RESTART THE CAR. I CONTACTED THE DEALERSHIP, BUT WAS TOLD THEY COULDN'T DO ANYTHING ABOUT IT UNLESS THE ISSUE WAS OCCURRING WHILE IN THE SERVICE DEPARTMENT. SINCE THIS ISSUE COULD POTENTIALLY CREATE INJURY TO ME AND CARS BEHIND ME, I CONTINUED TO ALERT THE DEALERSHIP SERVICE DEPARTMENT ON EACH EVENT. THEY ASKED ME TO KEEP A LOG OF WHEN IT WOULD HAPPEN, BUT AFTER DOING THAT FOR SEVERAL MONTHS, THERE APPEARED TO BE NO PATTERN. IT COULD HAPPEN ANY TIME, UNDER ANY WEATHER CONDITIONS, AT ANY SPEED, NO MATTER IF I WAS DRIVING 10 MINUTES OR 1 HOUR. THE DEALERSHIP WHERE I PURCHASED MY CAR CLOSED A COUPLE OF MONTHS AFTER MY PURCHASE, SO I BROUGHT THE CAR TO ANOTHER JEEP DEALER THAT KEPT IT FOR OVER A WEEK, AND MADE SOME CORRECTIONS OF WHAT THEY THOUGHT MIGHT BE CAUSING THE PROBLEM. I WAS LULLED INTO A FALSE SECURITY BECAUSE AFTER A FEW THOUSAND MILES, IT HAPPENED AGAIN. NOW, I CAN GO SEVERAL THOUSAND MILES, THEN OUT OF THE BLUE, JUST WHEN I THINK I'M SAFE, IT HAPPENS AGAIN. THEY CAN'T SEEM TO ISOLATE THE PROBLEM TO DO A REPAIR THAT WILL LAST. THE VEHICLES BEHIND ME DON'T KNOW MY CAR IS COASTING...THIS COULD CAUSE A REAR END COLLISION. THIS IS ESPECIALLY DANGEROUS IF I'M ON A HIGHWAY. I MAY HAVE TO CROSS SEVERAL LANES OF SPEEDING TRAFFIC TO GET TO THE SHOULDER TO RESTART THE CAR. WHEN I TAKE THE CAR IN, THEY DO A DIAGNOSTIC, BUT RESTARTING THE CAR RESETS THE DEFAULTS TO NORMAL. NOTHING EVER SHOWS UP. VERY DANGEROUS!!!! *TR

NHTSA ID

10454213

Incident

Jan 4, 2010

Mileage

1,000 mi

SEE ATTACHED LETTER DATED 25 MARCH 2010 ( SHOULD READ 25 MARCH 2011) BRIEFLY SUMMARIZED: THE VEHICLE ENGINE WILL SPEED UP TO BETWEEN 4000 AND 5000 RPM'S FOR NO REASON AND THE ONLY WAY TO GET THIS TO STOP IS TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED NUMEROUS TIMES AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.

NHTSA ID

10404933

Incident

Sep 18, 2010

DEFECTIVE BACK-UP CAMERA IN 2010 JEEP GRAND CHEROKEE. *TR

NHTSA ID

10342293

Incident

Feb 27, 2010

Mileage

11 mi