Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2010 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 46, in the owner's own words
The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.
The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 227,000.
REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING AND UNSURE IF OTHER CARS CAN SEE ACTIONS OF DRIVER.
WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUCK AGAIN. IS THERE A RECALL ON IGNITION SWITCH OR MODULE SWITCH THATS CAUSING THIS?
IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION
WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING
TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY
CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAVING THE ISSUE CHECKED ASAP AND WILL UPDATE ONCE OR IF I FOUND OUT CAUSE
IT STARTED OVER BUMP IN THE ROAD THEN BRAKE PEDAL WOULD GO ALL THE WAY DOWN NOT STOPPING CORRECTLY NOW IT LIKE THAT ALL THE TIME WHILE IN MOTION OR AT A HALT. TURNING KEY IN IGNITION CAUSES A STALL LIKE CHOCKING SOUND AND DOES NOT TURN ON THE CAR. NEED TO REPEAT THIS STEP A FEW TIMES BEFORE VEHICLE TURNS ON WHILE AT A STAND STILL.
WHILE DRIVING MY TURN SIGNAL IS SHORTING OUT, SOME LIGHTS REMAIN ON WHILE CAR IS TURNED OFF AND NOT MOVING, DRAINED BATTERY, AND WINDOW CONTROL ON THE DRIVERS PANEL THAT CONTROLS PASSENGER WINDOW DOES NOT WORK.
CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE.
THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ON THEIR OWN ESPECIALLY THE LIFT WINDOW IN THE BACK WHEN DRIVING OR SITTING STILL. THE PANIC ALARM GOES OFF WITHOUT A REASON.IT WILL START ON IT'S OWN IN THE MIDDLE OF THE NIGHT OR IN A PARKING LOT. MAKES NO DIFFERENCE WHETHER I AM THERE OR NOT .DEALERSHIP SAYS THEY CAN NOT GET IT TO DO THESE THINGS.IT BOUGHT THE VEHICLE IN JUNE AND IT HAS BEEN HAPPENING SINCE THEN.
I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL. HOWEVER THIS IS THE EXACT PROBLEM THAT THIS JEEP IS EXPERIENCING. RECALL STATES "THE FREQUENCY OPERATED BUTTON INTEGRATED KEY (FOBIK) MAY BE REMOVED PRIOR TO PLACING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IN THE 'PARK' POSITION. THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND CAUSE A CRASH WITHOUT WARNING." FCA ALSO SAYS "RECALLS ARE VIN RELATED, WHERE MANUFACTURED AND WHEN MANUFACTURED. RECALL K08 DOES NOT INVOLVE YOUR VEHICLE" THIS VEHICLE CAN BE IN GEAR WITH THE ENGINE RUNNING AND THE KEY REMOVED RESULTING IN UNATTENDED VEHICLE MOVEMENT. VERY UNSAFE
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE BEING OPERATED. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM RECALL NUMBER: K08 (WIRELESS IGNITION NODE RECEIVER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
AT ANY RANDOM TIME MY 2010 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. AFTER A FEW HOURS OF WAITING AND TRYING AGAIN IT STARTS UP FINE. HAD IT CHECKED , ISSUE COULDN'T BE FOUND. HAPPENED AGAIN AND WAS STRANDED IN THE SNOW , MORE THAN ONCE. ISSUE STILL HAPPENS AND IS HAPPENING MORE FREQUENTLY. SO MUCH SO I CANNOT COUNT ON THAT VEHICLE.
SOMETIMES ENGINE EXPERIENCES NO CRANK/NO START. I DID GOOGLE SEARCH THAT ITS WIRELESS CONTROL MODULE FAILS. THERE IS A RECALL FOR NEWER MODE BUT NOT FOR 210 JEEP GRAND CHEROKEE.
THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START
SEAT WARMERS NOT WORKING THEN CAR BATTERY KEEPS DRAINING AND DYING. NOTICED SEAT WARMERS WHERE NOT WORKING FIRST WHEN DRIVING THEN WHEN PARKED WHEN WE SHUT OFF THE VEHICLE AND LOCK IT.SETS OVERNIGHT AND THEN VEHICLE ACTS COMPLETELY DEAD WILL NOT UNLOCK, TURN ON, LIGHTS BARELY ON.
TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. WITHIN 15 SECONDS, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE DEALER (NEUWIRTH MOTORS IN WILMINGTON, NC) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
OUR 2010 JEEP GRAND CHEROKEE HAS BEEN SHUTTING OFF IN MANY DIFFERENT OCCASIONS SINCE MAY 2017. WE'VE TAKEN IT TO OUR LOCAL MECHANIC AND HE SUGGESTED WE GO DIRECTLY TO THE DODGE/JEEP DEALERSHIP. NOBODY CAN FIND WHAT IS CAUSING THIS BUT SAY THIS IS A KNOWN ISSUE. WHILE DRIVING THE VEHICLE AT VARYING SPEEDS, INCLUDING SITTING STILL IDLING, TRAVELING 25 MPH ON MUNICIPAL ROAD, 60+MPH ON HWY. WHEN THIS HAPPENS THE WHOLE CAR SHUTS OFF LEAVING US UNABLE TO STEER, LOSS OF BREAKS, LOSS OF POWER STEERING, LOSS OF POWER TO THE WHOLE JEEP, ENGINE SHUTS OFF AND LOSS OF ABILITY TO CONTROL THE VEHICLE TO SAFETY. STALLING IN MOVING TRAFFIC WHEN YOU DON'T EXPECT IT HAS INHERENT RISK AND THE LOSS OF POWER SYSTEMS LIKE BRAKES AND STEERING THAT ACCOMPANIES A VEHICLE STALL MAKES GETTING OUT OF THE WAY DIFFICULT. LOSING ALL ABILITY TO ACCELERATE OR USE POWER STEERING. WE'VE HAD TO RUN THE VEHICLE OFF THE ROAD IN THE MIDDLE OF TRAFFIC INTO A FARM PASTURE IN ORDER TO GET TO SAFETY. THE JEEP HAS LOST POWER ON THE HWY TRAVELING 60+MPH AND HAD TO VEER OFF IN ORDER TO CONTROL THE JEEP AND GET TO SAFETY. THIS IS OUR MAIN CAR TO TAKE MY WIFE TO WORK AND OUR DAUGHTER TO AND FROM SCHOOL. WE'VE HAD TO LEAVE THE CAR IN THE DRIVEWAY DUE TO LIFE SAFETY CONCERNS. MY LOCAL DODGE/JEEP DEALERSHIP SAYS THIS IS A KNOWN ISSUE BUT DON'T KNOW HOW TO RESOLVE THIS POTENTIAL LIFE THREATENING ISSUE IS VERY CONCERNING AND WE WOULD APPRECIATE YOUR HELP IN RESOLVING THIS MATTER.
KEY CAN BE REMOVED WHILE STARTED BEING UNSAFE
WHEN I TRY TO START MY CAR I TURN THE KEY AND ALL THE LIGHTS COME ON BUT THE CAR WILL NOT START. THE BATTERY IS NEW. THE STARTER DOESN'T ENGAGE AT ALL. ALSO WHEN I TRY TO LOCK OR UNLOCK THE CAR WITH THE KEY FOB I HAVE TO PRESS THE KEY FOB 10-15 TIMES TO GET IT TO WORK. I BROUGHT IT TO MY LOCAL DEALER MULTIPLE TIMES FOR THE SAME ISSUE AND THEY SAID THERE WASN'T ANYTHING WRONG WITH IT.
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE ENGINE GOT COLD. IN ADDITION, THE CONTACT STATED THAT THE IGNITION MADE A CLICKING NOISE WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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