2010 Jeep Grand Cherokee Owner Complaints

The Air Bag warning light came on after we got an oil change for our car.

NHTSA ID

11610765

Incident

Aug 15, 2024

The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage was 101,000.

NHTSA ID

11586336

Incident

Apr 23, 2024

Mileage

101,000 mi

The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.

NHTSA ID

11526091

Incident

Jun 6, 2023

Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as there were issues with the timing chain that then caused issues to the surrounding valves. In doing research, as this car only has 98,000 miles and is always serviced, I found that Chrysler has already recalled the Challengers with the same 5.7L HEMI engines, but has not done so for the 2010 Jeep Grand Cherokee's. We are at a loss and looking at $8,000-$10,000 to get a new engine and pay for labor. Currently looking for an attorney or an existing class action lawsuit as if we knew there were problems, we would have done things ahead of time to prevent the engine failure. There was NO WARNING provided on this issue, but have now found multiple individual complaints about the same issue on the internet. Please advise.

NHTSA ID

11470045

Incident

Jun 10, 2022

I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it

NHTSA ID

11446040

Incident

Nov 9, 2021

The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 227,000.

NHTSA ID

11428696

Incident

Aug 3, 2021

Mileage

227,000 mi

REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

NHTSA ID

11385541

Incident

Dec 1, 2019

Mileage

150,000 mi

IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING AND UNSURE IF OTHER CARS CAN SEE ACTIONS OF DRIVER.

NHTSA ID

11378645

Incident

Dec 8, 2020

Mileage

108,000 mi

WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUCK AGAIN. IS THERE A RECALL ON IGNITION SWITCH OR MODULE SWITCH THATS CAUSING THIS?

NHTSA ID

11377810

Incident

Dec 3, 2020

Mileage

120,000 mi

IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION

NHTSA ID

11366443

Incident

Sep 15, 2020

Mileage

144,000 mi

WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING

NHTSA ID

11365572

Incident

Oct 8, 2020

Mileage

110,000 mi

I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.

NHTSA ID

11354035

Incident

Apr 24, 2020

TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY

NHTSA ID

11353868

Incident

Sep 3, 2020

Mileage

110,000 mi

CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAVING THE ISSUE CHECKED ASAP AND WILL UPDATE ONCE OR IF I FOUND OUT CAUSE

NHTSA ID

11351106

Incident

Aug 24, 2020

Mileage

145,825 mi

IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?

NHTSA ID

11340389

Incident

Apr 24, 2020

I WAS DRIVING MY CAR DOWN A HILL AT APPROXIMATELY 45 MILES AND HOUR, ECO MODE WAS ACTIVATED, AND BEGAN TO SLOW DOWN THE LIGHT WHEN SUDDENLY MY CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I FELT MY CAR LOSING POWER AND STEERING, BUT THANKFULLY WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFORE IT TOTALLY SHUT OFF. I HAD IT TOWED TO A JEEP DEALERSHIP, WHERE THEY INSPECTED IT AND INFORMED ME THAT THE TIMING CHAIN BROKE. THEY HAD NEVER SEEN THIS BEFORE AND INFORMED ME IT WAS NOT POSSIBLE THAT THIS HAPPENED DUE TO NORMAL USE OF THE VEHICLE. THEY RECOMMENDED REPLACING THE CHAIN, TENSIONERS, ETC., WHICH I HAD THEM DO, BUT THEY WENT TO TEST DRIVE THE VEHICLE AND FOUND THERE WAS DAMAGE TO THE VALVES. AFTER RESEARCHING THIS PROBLEM, I CAME ACROSS THIS EXACT SAME ISSUE, OCCURRING UNDER THE SAME OR SIMILAR CIRCUMSTANCES, IN DODGE CHALLENGERS AND CHARGERS WITH THE SAME ENGINE (5.7L V8 HEMI) IN THE SAME YEAR (2010). I SAW THAT THERE WAS AN OPEN RECALL FOR THOSE VEHICLES AND CALLED JEEP TO DISCUSS THIS, BUT THEY INFORMED ME THAT WHILE THIS WAS THE SAME THING, THERE WAS NO OPEN RECALLS FOR MY GRAND CHEROKEE AND SO THERE WAS NOTHING THEY COULD DO. *TR

NHTSA ID

11328037

Incident

May 10, 2020

Mileage

118,000 mi

IT STARTED OVER BUMP IN THE ROAD THEN BRAKE PEDAL WOULD GO ALL THE WAY DOWN NOT STOPPING CORRECTLY NOW IT LIKE THAT ALL THE TIME WHILE IN MOTION OR AT A HALT. TURNING KEY IN IGNITION CAUSES A STALL LIKE CHOCKING SOUND AND DOES NOT TURN ON THE CAR. NEED TO REPEAT THIS STEP A FEW TIMES BEFORE VEHICLE TURNS ON WHILE AT A STAND STILL.

NHTSA ID

11318749

Incident

Feb 14, 2020

Mileage

101 mi

WHILE DRIVING MY TURN SIGNAL IS SHORTING OUT, SOME LIGHTS REMAIN ON WHILE CAR IS TURNED OFF AND NOT MOVING, DRAINED BATTERY, AND WINDOW CONTROL ON THE DRIVERS PANEL THAT CONTROLS PASSENGER WINDOW DOES NOT WORK.

NHTSA ID

11310794

Incident

Oct 9, 2019

I WAS DRIVING ON I20 IN ATLANTA.IN THE LEFT LANE, OF AT LEAST 6 LANES AT 70 MPH. MY ENGINE JUST STOPPED IN HEAVY, HIGH SPEED TRAFFIC. I MOVED TO THE RIGHT SIDE OF THE ROAD AS CAR FLEW BY, FLASHING LIGHTS AND BLOWING THEIR HORNS AND WAS NEARLY REAR ENDED SEVERAL TIMES. THE JEEP WAS HAULED TO A DEALER WHERE I WAS TOLD THAT MY TIMING CHAIN HAD BROKEN AND HAD SEVERELY DAMAGED MY ENGINE WITH 95,760 MILES SHOWING. I LOVE MY JEEP. IT IS IN EXCELLENT COND. AND HAS ALWAYS BEEN MAINTAINED IT TO THE HIGHEST STANDARDS, 3,000 MILE MOBILE 1 OIL CHANGES, ALONG WITH ALL OTHER RECOMMENDED SERVICES. CHRYSLER HAS KNOWN ABOUT THIS TIMING CHAIN PROBLEM AND RECALLED OTHER, SAME YEAR MODELS INCLUDING THE 300, THE CHARGER AND THE CHALLENGER ALL WITH THE SAME ENGINE. THE RECALL IS # P01. HAD I KNOWN ABOUT THIS PROBLEM I WOULD HAVE HAD THE RECOMMENDED REPAIRS DONE THAT WOULD HAVE COST A FEW HUNDRED DOLLARS FOR PARTS AND 5 TO 6 HOURS LABOR. INSTEAD, I HAD TO PAY OVER $7,000. FOR THE ENGINE REPAIRS. ABOUT AS MUCH AS MY CAR IS ACTUALLY WORK! YES THIS WAS EXPENSIVE BUT MORE IMPORTANT WAS THE "WHERE AND HOW" THIS HAPPENED. IT WAS A VERY DANGEROUS HIGH SPEED, TRAFFIC SITUATION THAT COULD HAVE EASILY PRODUCED A HUGE, REAR ENDING TRAGIC ACCIDENT AND LOSE OF PROPERTY AND/OR LIVES. WHY DID CHRYSLER NOT WARN OWNERS OF THE 2010 JEEP GRAND CHEROKEE WITH THIS DANGEROUS, EXPLOSIVE ENGINE PROBLEM THAT THEY KNEW WAS GOING TO HAPPEN? THEIR RECALL INCLUDED SOME 50,000 OTHER VEHICLES WITH THE SAME ENGINE. WERE THEIR LIVES MORE VALUABLE THAN MINE? SHAME ON CHRYSLER AND WHATEVER REASONING THEY USED TO PUT ME AND THE OTHER OWNERS OF THE 2010 JEEP GRAND CHEROKEE LIMITED 5.7 AT RISK. IF IT HASN'T HAPPENED TO DATE, SOMEONE IS GOING TO BE KILLED DUE TO THIS DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED BY CHRYSLER. PLEASE HELP MY TO FORCE CHRYSLER TO INCLUDE THESE CARS IN THEIR RECALL. THESE OWNERS ARE IN DANGER!

NHTSA ID

11297381

Incident

Nov 27, 2019

CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE.

NHTSA ID

11291746

Incident

Jun 22, 2017

Mileage

87,000 mi

THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ON THEIR OWN ESPECIALLY THE LIFT WINDOW IN THE BACK WHEN DRIVING OR SITTING STILL. THE PANIC ALARM GOES OFF WITHOUT A REASON.IT WILL START ON IT'S OWN IN THE MIDDLE OF THE NIGHT OR IN A PARKING LOT. MAKES NO DIFFERENCE WHETHER I AM THERE OR NOT .DEALERSHIP SAYS THEY CAN NOT GET IT TO DO THESE THINGS.IT BOUGHT THE VEHICLE IN JUNE AND IT HAS BEEN HAPPENING SINCE THEN.

NHTSA ID

11270470

Incident

Jun 16, 2019

Mileage

43,500 mi

HELLO, MY NAME IS [XXX] AND I OWN A 2010 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI HERE IN KUWAIT. I HAVE BEEN WORKING IN KUWAIT SUPPORTING THE WARFIGHTER SINCE 2007. I PURCHASED MY NICE WELL MAINTAINED JEEP IN FEBRUARY 2018. I JUST REACHED 82,000 MILES AND ON MONDAY SEPTEMBER 2 2019 I WAS ON THE HIGHWAY AROUND 60-70MPH WHEN ALL OF A SUDDEN I HEARD A VERY SUBTLE NOISE AND I LOOKED AT MY DASH TO SEE A CHECK ENGINE LIGHT AND ANOTHER LIGHT. AT THAT POINT I HAD NO POWER AND I SHIFTED INTO NEUTRAL. I TRIED RESTARTING AND COULD HEAR THE STARTER TURNING OVER BUT IT DIDN'T START BACK UP. ONCE I GOT TO A SAFE PLACE I TRIED AGAIN AND STILL NOTHING. IT WAS TURNING OVER WITH NO BAD SOUNDS AND SEEMED LIKE IT WAS TURNING OVER EASILY. I HAD THE JEEP TOWED TO A MECHANIC WHERE THEY FOUND 4 CYLINDERS HAD NO COMPRESSION. THEY REMOVED THE HEADS TO FIND SOME VALVES WERE VISIBLY BENT. WHEN THEY TRIED TURNING THE CRANK BY HAND THEY FOUND THE CAM WAS NOT MOVING. UPON OPENING THE FRONT COVER THE TIMING CHAIN HAD ACTUALLY FAILED AND WAS BROKEN. I WAS VERY DISAPPOINTED TO SAY THE LEAST. I WAS HOPING TO HAVE A NICE CAR FOR A WHILE AND THIS JEEP WAS IN VERY GOOD SHAPE. I HAVE BEEN RESEARCHING AND FOUND THERE HAS BEEN A RECALL FOR THE SAME ENGINE IN OTHER MOPAR VEHICLES AND WAS HOPING TO GET SOME INSIGHT IF MY JEEP LIKE OTHERS I HAVE READ ABOUT WOULD BE ABLE TO GO UNDER THAT RECALL FOR THE SAME PROBLEM. I THINK ITS SOMETHING WITH THE TENSIONER ON THE RECALL THAT ENDS UP WIPING OUT THE TIMING CHAIN. I DON'T REALLY UNDERSTAND WHY THEY ONLY PUT LIKE 3 VEHICLES IN THE RECALL BUT IF ITS THE SAME ENGINE WHY NOT FIX THEM ALL. I REALLY LIKE MY JEEP AND HOPE TO GET MORE INFO OF THE RECALL. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11253551

Incident

Sep 2, 2019

Mileage

82,010 mi

I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL. HOWEVER THIS IS THE EXACT PROBLEM THAT THIS JEEP IS EXPERIENCING. RECALL STATES "THE FREQUENCY OPERATED BUTTON INTEGRATED KEY (FOBIK) MAY BE REMOVED PRIOR TO PLACING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IN THE 'PARK' POSITION. THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND CAUSE A CRASH WITHOUT WARNING." FCA ALSO SAYS "RECALLS ARE VIN RELATED, WHERE MANUFACTURED AND WHEN MANUFACTURED. RECALL K08 DOES NOT INVOLVE YOUR VEHICLE" THIS VEHICLE CAN BE IN GEAR WITH THE ENGINE RUNNING AND THE KEY REMOVED RESULTING IN UNATTENDED VEHICLE MOVEMENT. VERY UNSAFE

NHTSA ID

11252030

Incident

Aug 25, 2019

Mileage

125,000 mi

JULY 8, 2019 I WAS DRIVING MY 2010 JEEP GRAND CHEROKEE LAREDO ON A BUSY HIGHWAY IN A CONSTRUCTION AREA OF THE HIGHWAY WHEN JEEP STARTED LOSING SPEED AS IF IT HAD SWITCHED ITSELF INTO NEUTRAL. I WAS IN VERY HEAVY TRAFFIC WHEN THIS HAPPENED. I MANAGED TO GET JEEP OUT OF THE WAY OF HEAVY TRAFFIC BEHIND ME. I WAITED ABOUT FIVE MINUTES THEN TURNED THE WIN KEY ON AND JEEP STARTED UP AND I DROVE LESS THAN A MILE JEEP STARTED LOSING SPEED AGAIN BARELY MOVING. MANAGED TO COAST OFF TO SIDE OF ROAD. WAITED AGAIN FOR ABOUT FIVE MINUTES TURN KEY ON JEEP STARTED UP AGAIN. DROVE ABOUT TWO MILES SAME THING HAPPENED AGAIN. LET JEEP SIT FOR A FEW MORE MINUTES AT WHICH TIME I WAS THINKING THIS JEEP IS A DEATH TRAP WAITING TO HAPPEN. STARTED JEEP UP AGAIN AND THIS TIME I MANAGED TO GET HOME WITHOUT ANY MORE LOSS OF SPEED AS IF JEEP WAS IN NEUTRAL MODE. I AM NOW VERY UNEASY EACH TIME I DRIVE MY JEEP WORRYING IF IT WILL DO THIS AGAIN. VERY DANGEROUS SITUATION TO BE IN.

NHTSA ID

11241431

Incident

Jul 8, 2019

Mileage

127,054 mi

ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION, REMOVED BLACK BOX. I HAVE THE POLICE REPORT. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

11233233

Incident

Apr 30, 2019

Mileage

93,000 mi