2022 Jeep Grand Cherokee Interior & seats Problems

Almost got hit my car stopped propulsion. Audio won't work, head unit broken after 65 days at Chapman dealership in Henderson, Nevada zip 89052

NHTSA ID

11762727

Incident

Aug 25, 2026

Almost got hit my car stopped propulsion. Audio won't work, head unit broken after 65 days at Chapman dealership in Henderson, Nevada zip 89052

NHTSA ID

11762726

Incident

Aug 25, 2026

My 2022 Jeep Grand Cherokee 4xe has developed a recurring safety defect involving the front passenger seat lumbar-support system. Without any input from the passenger or driver, the pneumatic lumbar bladder will randomly begin inflating and continue until it reaches maximum inflation. When this occurs, the lumbar support protrudes significantly into the seatback and forces the passenger’s torso forward from the normal seated position. The passenger cannot reliably stop or reverse the inflation using the seat controls. This can interfere with proper seating posture and seat-belt positioning and creates a potential safety risk, particularly if the malfunction occurs while the vehicle is moving. There is no readily accessible owner method to manually vent or deflate the bladder when it becomes stuck. Correcting it directly would require disassembling the seat or accessing pneumatic components, potentially affecting warranty coverage. As a result, the passenger seat can become effectively unusable until the vehicle is serviced. The malfunction is unexpected, can distract the driver and passenger, and physically alters the occupant’s seating position without command. I believe this is more than a comfort issue and represents a potential safety defect in the powered/pneumatic seat system. I am requesting that NHTSA investigate whether similar unintended lumbar inflation failures are occurring in other 2022 Jeep Grand Cherokee and Grand Cherokee 4xe vehicles and whether manufacturer corrective action or a recall is warranted.

NHTSA ID

11760843

Incident

Jul 1, 2024

​Vehicle Information: ​Year / Make / Model: 2022 Jeep Grand Cherokee Overland 4xe ​Component(s) Involved: Engine / Hybrid Powertrain / Electrical System / Sudden Loss of Drive Power ​Current Mileage: Approximately 48,000mi ​Incident Summary ​I am filing this complaint because my 2022 Jeep Grand Cherokee Overland 4xe has developed a dangerous new defect following an official recall service: the engine completely dies while accelerating on the highway. ​I took my Jeep to an authorized dealership to have the safety recall performed for the engine shutdown issue. Before this recall work was completed, I had never experienced the vehicle dying on the highway. Since the recall "fix," however, the engine has cut out completely 4 separate times while accelerating at high speeds. The most recent time happened today (August 3, 2026). Losing all pedal response and motive power in fast-moving traffic with no warning is terrifying and creates an extreme hazard for myself and everyone around me. ​History of Vehicle Issues & Extended Shop Time ​This sudden highway stalling comes on top of severe, ongoing electrical problems that have plagued this Jeep. Altogether, the vehicle has spent months sitting in the dealership shop, yet the problems remain unfixed: ​Post-Recall Engine Shutdowns: 4 separate complete power loss incidents while accelerating on the highway (latest occurrence: August 3, 2026). ​Unresolved Battery Drain: Ongoing parasitic battery drain that kills the battery, requiring multiple rounds of diagnostics without a solution. ​Pervasive Electrical Glitches: Frequent system glitches, including frozen touchscreens, instrument cluster reboots, random dash warning lights, and connectivity drops. ​Media Hub Issues: Hardware problems involving the media hub module. ​Requested Action ​The recall fix did not solve the safety hazard—it seems to have triggered a new, life-threatening stalling issue on the highway, along with the string of other issues, it's unsafe to drive.

NHTSA ID

11754402

Incident

Aug 3, 2026

Drivers seat has inflated due to the massage seats and lumbar support inflating with air. Driver states the lumbar support will move on its on and cause the seat to inflate while driving. This problem has cause the back of the seat to snap and unattached to the main seat cause discomfort and safety issues.

NHTSA ID

11743845

Incident

Jun 10, 2026

Lumbar support in driver seat noted to be randomly inflating and deflating while driving & over weekend the lumbar support had completely inflated and misshaped with the lumbar rounded out so much that is was extremely uncomfortable to drive, and the seat back noted to be detached from the seat back

NHTSA ID

11730988

Incident

Apr 11, 2026

Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in there timeline for that recall. I have a child and it is a head restraint that deployed is an airbag, which is extremely dangerous for anybody that could’ve been sitting in that spot or behind the seat. The piece itself is 700$ there is no wholesale for this particular piece so you’re looking at any place that would charge you $700 and then whatever the service or labor fee is which is minimal so we’re talking at least $800 for a piece that has to be with or compatible with a certain part number which is discontinued or it will not work with the system

NHTSA ID

11724577

Incident

Mar 8, 2026

Instrument panel switches to Italian, forward collision off light gets stuck on and my seat moved abruptly while I was driving down the road. I have taken my Jeep into the dealership last year for this problem, it was “fixed” but has come back. Noticed the light stuck on last week. Today while I was driving the panel changed to Italian and my seat moved abruptly. Many people on online forums express experiencing the same problem.

NHTSA ID

11675741

Incident

Jul 23, 2025

My driver side electrical seat will not recline to the forward position.... I reclined it back but now it won't recline forward.... Everything else works .... All other components of the seat except for the seat recliner back to the upward position.... My vehicle is only at 50, 000 miles...

NHTSA ID

11647852

Incident

Mar 11, 2025

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed will fall suddenly and then back up. The vehicle will shake badly, which can cause improper reaction and improper operation of the vehicle speed. The passenger seat squeezes the center console on the right side and the plastic panel comes off, which exposes a sharp edge to the passenger's lower body. After the dealer's inspection, there is no obvious cause for this defect, passenger and center console are all in their places. The rear quarter window on the passenger side water leak. Metal rattling noise from the left front side (driver side) of the cabin when the vehicle is running on a bumpy road, especially in hot weather. Noise comes from the rear left suspension when the vehicle is decelerating.

NHTSA ID

11579080

Incident

Mar 23, 2024