2011 Jeep Liberty Visibility Problems

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, WATER LEAKED INTO THE VEHICLE FROM THE SKY SLIDER ROOF. THE CONTACTED INDICATED THAT THE SKY SLIDER WOULD NOT REMAIN CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO GALEANA DODGE JEEP (14375 S. TAMIAMI TRL, FORT MYERS, FL) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER NO LONGER SUPPLIED THE PARTS TO REPAIR THE ROOF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

NHTSA ID

11218235

Incident

Apr 1, 2019

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AND PARTS WERE HANGING LOOSELY FROM THE VEHICLE. THE SUN ROOF ALSO LEAKED WHEN IT RAINED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS DODGE RAM (2800 PATRIOT BLVD, GLEN VIEW, IL 84744) AND REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.

NHTSA ID

11164279

Incident

Dec 11, 2018

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER ROOF FAILED TO OPEN AND WATER WAS LEAKING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 SANTA MONICA BLVD, SANTA MONICA, CA 90404, 877-869-9640) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER ROOF NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,900. THE VIN WAS INVALID. *TT*JB

NHTSA ID

11163800

Incident

Mar 1, 2018

Mileage

125,900 mi

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE IN A RAIN STORM, WATER LEAKED INTO THE VEHICLE FROM THE SUN ROOF. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

NHTSA ID

11160878

Incident

Dec 1, 2018

Mileage

69,000 mi

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE SKY SLIDER ROOF BEGAN TO SEPARATE FROM THE VEHICLE. THE CONTACT TAPED THE SKY SLIDER SHUT; HOWEVER, WATER BEGAN TO SEEP THROUGH THE TAPE. THE CONTACT ALSO STATED THAT THE TURN SIGNALS, WINDOWS, AND DRIVER SIDE DOOR PANEL BECAME INOPERABLE OVER TIME. THE LOCAL DEALER (ATLANTIC CHRYSLER JEEP, 6820 TILTON ROAD, EGG HARBOR TOWNSHIP, NJ 08234) WAS CONTACTED AND STATED THAT THE FAILURE WOULD RECUR IF REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A MILDEW ODOR WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

NHTSA ID

11034079

Incident

Sep 12, 2017

Mileage

54,000 mi

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE ATTEMPTING TO CLOSE THE SUN ROOF, IT CAME OFF TRACK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FULLERTON FORD (1044 US-22, SOMERVILLE, NJ 08876, (908) 722-2500), BUT WAS NOT DIAGNOSED. HOWEVER, THE DEALER STATED THAT THE SUN ROOF HEADLINER NEEDED TO BE REMOVED AND THAT THE CABLES AND MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

NHTSA ID

11016051

Incident

Aug 13, 2017

Mileage

83,000 mi

THE HEATER CORE ON THE LIBERTY BECAME PARTIALLY BLOCKED. THE HEATER CORE IS NOT SERPENTINE IN DESIGN. INSTEAD, IT HAS A SERIES OF PIPES THAT CONNECT THE TANKS ON BOTH ENDS. THE PROBLEM IS THAT THE BOTTOM OF THE HEATER CORE PLUGS UP. WATER CAN STILL PASS THROUGH THE UPPER PIPES, HOWEVER. SO THE TOP HALF OF THE HEATER CORE GETS HOT AND THE BOTTOM HALF DOES NOT. THE HAZARD HERE IS THAT THE WAY THE HEATER CORE IS POSITIONED IN THE AIR BOX, THE AIR THAT BLOWS OVER THE TOP HALF GOES TO THE PASSENGER SIDE. SO THE AIR THAT GOES TO THE DRIVER SIDE OF THE CAR IS THE AIR THAT BLEW OVER THE COLD, BOTTOM HALF OF THE HEATER CORE. THIS IS DANGEROUS BECAUSE THE DRIVER SIDE OF THE WINDSHIELD CAN'T BE DEFOGGED/DEFROSTED AND IF YOU ARE DRIVING ALONG AND A SNOW EVENT STARTS, YOU CAN QUICKLY LOSE VISIBILITY. THIS HAS BEEN AN ONGOING PROBLEM, AND I'VE BEEN ABLE TO GET A LITTLE BIT OF HEAT BACK BY DOING A STANDARD COOLANT FLUSH. I'VE HAD TO FLUSH IT TWICE A YEAR EVERY YEAR, HOWEVER, SINCE RIGHT ABOUT THE TIME THE WARRANTY EXPIRED. ACCORDING TO THE OWNERS MANUAL, IT SHOULDN'T NEED FLUSHED ANYWHERE NEAR THIS OFTEN. AND THE COOLANT IS USUALLY PRETTY RUSTY WHEN I FLUSH IT. A QUICK SCAN OF THE INTERNET TELLS ME THAT I'M NOT THE ONLY PERSON HAVING THIS HEATER CORE PLUG PROBLEM AND AFTER TALKING TO MY LOCAL JEEP DEALERSHIP I'VE DISCOVERED THIS PROBLEM IS FAIRLY COMMON. *TR

NHTSA ID

10939523

Incident

Jan 3, 2017

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. ON SEVERAL OCCASIONS, THE HEADLIGHTS AND WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE DRIVER AND PASSENGER TURN SIGNAL INDICATORS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10855682

Incident

Feb 13, 2016

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID

10715833

Incident

Apr 14, 2015

Mileage

80,000 mi

AFTER STOPPING AT A REST AREA ON TRIP FROM LUCAS OHIO TO CINCCINNATI UPON LEAVING FOUND HEAD LIGHTS NOT WORKING. AFTER APPROX. 1/2 HOUR LIGHTS CAME ON SO PLACED ON AUTO AND THEY WORK NOW, BUT NOW NOTICED WHILE DRIVING AND IT STARTS RAINING WIPERS DON'T WORK ALL THE TIME ALSO WHEN THIS HAPPENS THERE'S NO HORN, TURN SIGNALS,OR WIPERS SO WE ARE STARTING TO WORRY ABOUT BEING ON HIGHWAY AND STARTS RAINING WIPERS WONT WORK AND HAVE NEEDED HORN SEVERAL TIMES AND IT DON'T WORK. WE HAVE NOTICED THAT WHEN THE DIGITAL COMPASS ON DASH IS OFF THAT THE FOLLOWING DON'T WORK, INCLUDING HEADLIGHT SWITCH,WIPERS,HORN, TURNSIGNALS,CRUISE CONTROL,STEERING WHEEL RADIO CONTROLS, SEEMS ALL PROBLEMS ARE CENTERED AROUND THE COMPASS ON DASH GOING OFF AND ALL STEERING WHEEL ELECTRICAL COMPONENTS! *TR

NHTSA ID

10676825

Incident

Sep 1, 2014

Mileage

39,000 mi

AT SPEED ABOVE 55 OR IN HEAVY WINDS THE SOUND OF AIR COMING THROUGH THE SUNROOF CAN BE VERY DISCONCERTING. TURNING UP THE RADIO TO HEAR IT BECOMES A MUST. THE SUDDEN GUSTS CAUSE YOU TO TAKE YOUR EYES OFF THE ROAD AT TIMES. WITH THE INCREASED NOISE IT BECOMES INCREASINGLY DIFFICULT TO HEAR OUTSIDE NOISE WHICH COULD EASILY BECOME A SAFETY CONCERN. THE LOCAL JEEP DEALER SAYS THERE IS NO FIX, AND NOT TO WORRY UNLESS IT LEAKS. HE ALSO STATED HE HAD SEEN THIS PROBLEM BEFORE. MY CALL TO CUSTOMER SERVICE ( I HAVE THE REF # IF NEEDED) RESULTED IN MUCH THE SAME DISCOURSE. [XXX] WAS NICE ENOUGH BUT DID NOT HAVE A SATISFACTORY ANSWER TO MY DILEMMA. HE CERTAINLY WOULD NOT ADMIT TO A DESIGN FLAW WITH NO WAY TO TIGHTEN THE SOFT SUNROOF DOWN. NOR IS THERE PRESENTLY A HARD TOP TO ELIMINATE THE PROBLEM, HE INDICATED WHEN I PRESSED HIM. THIS MOVING AIR NOISE IS ALREADY A DISTRACTION AND IF IT GETS LOUDER I HATE TO THINK WHAT MIGHT OCCUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10572553

Incident

Mar 1, 2014

Mileage

20,000 mi

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE VEHICLE EMITTED A COOLANT ODOR AND WAS TAKEN TO A MIDAS SPECIALIST FOR INSPECTION. THE FAILURE WAS LOCATED AT THE HEATER CORE FAILED AND CAUSED THE COOLANT TO LEAK. THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000.

NHTSA ID

10533983

Incident

May 1, 2013

Mileage

52,000 mi

THE REAR WINDOW OPENS UNEXPECTEDLY WHEN THE VEHICLE IS OFF AND UNLOCKED. THIS HAS OCCURRED NUMEROUS TIMES, AND IT MAY BE OCCURRING WHEN THE VEHICLE IS LOCKED, AS WELL, HOWEVER, THIS HAS NOT BEEN CONFIRMED. SINCE THE REAR WINDOW SOMETIMES OPENS DURING RAIN EVENTS, THE VEHICLES INTERIOR HAS A MUSTY, MOLDY ODOR AS A RESULT OF THE REAR WINDOW OPENING. *TR

NHTSA ID

10436152

Incident

May 21, 2011

Mileage

1,000 mi

WINDOW NOT WORKING PROPERLY, CANNOT BE FIXED BY CHRYSLER? *TR

NHTSA ID

10423125

Incident

Jul 9, 2011

Mileage

2,500 mi