2011 Jeep Patriot Owner Complaints

Rusted rear sub frame and suspension parts

NHTSA ID

11691580

Incident

Dec 31, 1969

So I bought this used from a previous owner check engine light has come on quite a few times and I’ve gone to two separate places and it’s the catalytic converter efficiency coming up. My mechanic did a recall research and found that this specific vehicle not the VIN number had been recalled for issues with this, I would like to get my car added to the recall. I am a single mom. This is my only mode of transportation to him from work and to get my kids I bought this used and I’m pretty sure the owner knew something was wrong with it.

NHTSA ID

11673128

Incident

May 1, 2025

The contact owns a 2011 Jeep Patriot. The contact that upon starting the vehicle, the air bag warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V288000 (AIR BAGS). The vehicle was not repaired. The contact referenced the recall as a possible cause for the failure; however, the VIN nor the model vehicle was included. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

NHTSA ID

11664286

Incident

May 7, 2025

Mileage

150,000 mi

I have and airbag check light on on my dashboard. I tested the code and it corresponds to B1B06 (Driver Airbag Squib 2 circuit Open). This matches a recall done on previously. NHTSA Recall Number 16V-288, in which my vehicle was MISSED from the recall!! Now that my vehicle is indicating the problem JEEP refuses to fix the problem. Although this was supposed to be fixed during the appropriate recall time. I called Jeep on May 26, 2025 and the associate told me that is the problem comes from the recall, the dealer will fix it. The dealer says they are not going to fix it because it is a closed recall. I called Jeep again, and they are not clear about fixing it. They clearly failed to include my vehicle in the recall and now I have the problem.

NHTSA ID

11664282

Incident

May 16, 2025

The front airbags are defective and not working. I was involved in an accident in July of last year, and they did not deploy. It was a recall on it a few years back, however apparently was not repaired. I do not feel that this should fall on me because it’s not mechanical and nothing that I don’t have anything to deal with and it is a safety issue. Please provide on how to proceed, thank you!

NHTSA ID

11649863

Incident

Jul 20, 2024

No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.

NHTSA ID

11627697

Incident

Feb 1, 2023

The contact owns a 2011 Jeep Patriot. The contact stated that while driving 20 MPH attempting to reverse, there was an abnormal sound coming from near the rear wheel. The contact inspected the vehicle and became aware that the sub frame was rusted. The vehicle was not towed to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

NHTSA ID

11616511

Incident

Sep 24, 2024

Mileage

200,000 mi

The component that failed was the front, driver's side subframe. This component and the vehicle is available for inspection upon request. The sudden and unexpected failure of the subframe on the vehicle, due to excessive rust corrosion, precipitated a series of hazardous events that significantly compromised not only my own safety but also the safety of others on the road. While driving at a low speed, the detachment of the wheel hub and CV axle joint led to a complete loss of vehicle control. This mechanical failure was further exacerbated by the total loss of transmission fluid, which leaked onto the road, potentially creating a slippery and dangerous surface for other road users. The culmination of these mechanical failures resulted in having been stranded in the middle of a busy intersection, a location where a major freeway on and off ramp intersect with a significant artery of traffic. This situation placed myself in immediate danger, exposed to the risk of collision from oncoming traffic. Moreover, the unexpected presence of my immobilized vehicle in the intersection also posed a significant risk to other drivers, who may have had to make sudden maneuvers to avoid a collision. This could have led to secondary accidents, endangering even more road users. The problem was confirmed by an independent insurance agent, and therefore, the vehicle and failed subframe were inspected by insurance representatives. There were no warning lamps or messages from the Electronic Vehicle Information Center, nor were other symptoms of the problem apparent immediately prior to the failure.

NHTSA ID

11609031

Incident

Jun 25, 2024

The airbag light keeps coming on and off consistently

NHTSA ID

11606569

Incident

Aug 2, 2024

The driver side seatbelt is buckled and will release without the release button being pressed. This has happened on several occasions. When a driver can not count on the support and protection of their seatbelt their life is at greater risk every time they get behind the wheel.

NHTSA ID

11602852

Incident

Jul 17, 2024

The contact owns a 2011 Jeep Patriot. The contact stated while driving at an undisclosed speed, the vehicle stalled. The traction control warning light was then illuminated. The contact stated that the failure occurred several times. The vehicle was taken to an independent mechanic and a dealer; however, the vehicle had not yet been diagnosed. The contact was advised that there was no way to recreate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

NHTSA ID

11594267

Incident

Oct 1, 2023

Mileage

170,000 mi

Rear cross members and majority of the subframe rusted out, but this only was an issue 2 years after the extended warranty expired.

NHTSA ID

11547113

Incident

Aug 24, 2023

The is corrosion on frame and crossbars my jeep is rotting away, as 2nd owner with 85 thousand miles this shouldn’t be rusting away, dealer and jeep will do nothing as saying corrosion warranty and extended coverage x69 front rear crossmembers expired.

NHTSA ID

11534102

Incident

Jul 14, 2023

Vehicle has a bad wheel bearing. While replacing wheel bearing noticed that the rear subframe was completely rotted/rusted. The corrosion on the rear subframe is far worse than the rest of the vehicle. This vehicle is unsafe to drive in its current state as the crossmember could collapse causing a loss of control of the vehicle. Upon doing some research it is clear that Chrysler knows that this is a issue. I cannot believe that there hasn't been a recall to replace these subframes. I guess its going to take a major accident or worse to before anything will get done. I have included pictures of the crossmember as well as the undercarriage of the vehicle for comparison.

NHTSA ID

11530799

Incident

Jul 6, 2023

Frame rusted out front and rear cross members.

NHTSA ID

11530454

Incident

Jul 5, 2023

The rear subframe has corroded through, causing the entire weight of the rear body to be improperly distributed. Per the Jeep service tech, this could cause a wheel to collapse. The vehicle is available for inspection at time of writing this. Jeep has inspected the vehicle and quoted for repair at $4,439.16. The only reason we were even made aware was because the vehicle had a flat tire and the tire shop noted the severe rust damage to the rear subframe. Jeep has acknowledged this as an issue and has released a Service Bulletin (23-007-17 Rev.B) which has now expired and owners were not notified of the potential problem.

NHTSA ID

11524842

Incident

Apr 22, 2023

The contact owns a 2011 Jeep Patriot. The contact stated that while her vehicle was being repaired by an independent mechanic, she was informed that the subframe was corroded. The vehicle was not repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,524.

NHTSA ID

11512120

Incident

Mar 15, 2023

Mileage

105,524 mi

Vehicle is known to have an issue with rusting subframe/crossmembers . Warranty on this vehicle was extended. (Service Bulletin 23-007-17, X69 Warranty Extension) However upon multiple dealer visits and requesting inspection was not notified that issue was happening. Approximately 1.5 years after warranty extension had expired noticeable issues started occurring including noises that got worse and prompted a visit to dealer. Had to fight tooth and nail to get dealership or company to work with me on repairs on low mileage (121K) vehicle and even then they missed 1/2 the problem and told me not to come back to the shop. What component or system failed or malfunctioned, and is it available for inspection upon request? - See beginning - How was your safety or the safety of others put at risk? - Front crossmember completely rotted out and separated, holding on by only control arm - Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, know issues but wording of service bulletin and dealership neglect result in customer not being informed or postponement of repair until too late - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning other than single notification of warranty extension, asked for vehicle inspection 7 months prior to warranty expiration and given an all good -

NHTSA ID

11511055

Incident

Sep 16, 2022

Rear crossmember subframe rusted through. Front crossmember subframe rusting. Vehicle unsafe for driving

NHTSA ID

11503573

Incident

Jan 25, 2023

Took vehicle to fix a power steering leak at the Jeep dealership. The technician was troubleshooting the issue and found that the lower sub frame crossmember assembly was almost completely rusted. They indicated if riding on rough roads a hitting a pot hole it would break completely and cause major damage and a driving safety issue. Went ahead and got the repair completed which was extremely expensive. This was a major safety issue.

NHTSA ID

11501776

Incident

Jan 11, 2023

Jeep Patriot 2011 Latitude with severe corrosion to front and rear subframe assemblies. Noted for recent emergence of clunking sound on front end when passing over dips and bumps. Made arrangement for towing of vehicle to personal mechanic to check out and also make state inspection. Noted to have severe fracture of front subframe then resting on axle and wheel assemblage parts. Rear subframe member in same condition with ability to poke holes through structural member. Conditiion resulted in failure to pass inspection. Vehicle deemed unsafe to drive. Further deterioration expected with potential for loss of steering or wheel falling off. Liability for accident or bodily harm in potential failure noted. Vehicle later towed to another mechanic with same determination. Vehicle towed to local body shop where Insurance agent denied accountability for collision or comprehensive coverage. Damage initially assessed at about $900 per part with accessory components to be added at discovery. Issue is well known to manufacturer via many complaint website postings I have since learned. Vehicle towed to another body shop which will assess and complete repair if practical. Second shop said they had repaired similar vehicle for same problem recently. Noted that subframes were manufactured in Mexico. This is inappropriate for regional application in Pennsylvania noted for harsh climate and road treatment. That vehicle was restored with Canada manufactured part of heavier gauge and quality. My vehicle is low mileage at 79000 miles, garage kept, driven locally only;engine fine. I have 2008 Town and Country Chryler and 2018 Chrysler Pacifica with NO OBVIOUS signs of such wear. The corrosive factor accelerated since last inspection in Dec 2021. There were NO WARNING lights or signs upon emergence of the problem. This is serious safety issue where unexpectedly steering loss or wheel displacement could result in accident to self or others or crash.

NHTSA ID

11490633

Incident

Sep 15, 2022

The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. While refueling, the fuel tank failed to allow all with fuel. The contact had to restart the vehicle and add more fuel several times. There were no warning lights illuminated. The contact called the local dealer where a service appointment was scheduled. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to a faulty rollover valve and the fuel tank needed to be replaced. The manufacturer was contacted but provided no assistance. The approximate failure mileage was 115,000.

NHTSA ID

11488352

Incident

Sep 1, 2022

Mileage

115,000 mi

The back passenger tire started rubbing and smoking. After getting home, noticed the wheel was at an angle. After taking off the tire, noticed the whole rear suspension cradle was completely rusted through. I contacted Chrysler dealer to find out no recall. Contacted the place I purchased the jeep only 18 months ago, sent them pics, and was told "That is normal". I could have been on the Interstate or highway when the suspension broke. There was absolutely no warning signs this could happen or was going to happen. I have not driven much due to working from home since COVID. Has not been inspected since I don't know who to contact. So now I have a jeep sitting in my drive that I can't drive and still paying on.

NHTSA ID

11485949

Incident

Sep 6, 2022

Chasis, crossmember suspension broke for corrosion

NHTSA ID

11478104

Incident

Aug 5, 2022

The rear subframe has completely rusted out. It actually broke due to the rust.

NHTSA ID

11476764

Incident

Jul 31, 2022