RoadVitals

2011 Jeep Patriot Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
32
Latest Nov 27, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 325 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2011 Jeep Patriot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 32 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 32, in the owner's own words

AirbagsElectricalSeat belts
Filed Nov 27, 2024
Crash reported

No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.

NHTSA ID
11627697
Incident
Feb 1, 2023
ElectricalEngineFuel system
Filed Jul 29, 2022

While driving in heavy traffic, there was a Red light and attempted to slow the vehicle. The engine started to jerk forward and the RPMs were increasing without my foot on the accelerator! My foot was on the brake! I was able to turn into a gas station to get to a safer place to park the vehicle. While attempting to park in a parking space the vehicle continued to accelerate by itself, again my foot was applied to the brake pedal. I was literally fighting to stop the vehicle and almost ran into the barrier where customers were walking. Once turning off the vehicle and restarting the engine, it was operating correctly while I’m reverse. I then shifted into drive, and the vehicle lunged forward and the engine accelerated by itself. It drove up to 45 miles per hour without my foot on the accelerator and foot resting on the brake pedal. A complete stop was a fight, as soon as there was any brake pedal release the engine lunged forward.

NHTSA ID
11476448
Incident
Jul 27, 2022
Driver assistanceElectricalEngine
Filed Jan 29, 2022

I brought my Jeep Patriot 2011 for a recall. However, after taking the vehicle to the dealer for a recall check out, the jeep came up with a sound like TA, TA,TA... from the gloves compartment and went I stated the air conditioning or the heating when the weather become cooler.

NHTSA ID
11449383
Incident
Dec 19, 2021
Electrical
Filed May 5, 2021

THE VEHICLE STOPS WITHOUT WARNING - I HAVE ALMOST BEEN HIT SEVERAL TIMES WHEN DRIVING - THE CAR JUST STOPS RUNNING THIS HAS HAPPENED ON THE HIGHWAY AND ON NEIGHBORHOOD ROADS AND AT INTERSECTIONS - IF YOU LET IT SIT FOR AWHILE IT SOMETIMES WILL RESTART IT HAS BEEN SITTING IN MY DRIVEWAY FOR OVER A YEAR (PARTLY DUE TO COVID) BUT I AM AFRAID TO DRIVE IT - MARSHALL DODGE JEEP IN CRITTENDEN KY HAS IDENTIFIED THE ISSUE IS WITH THE TOTALLY INTEGRATED POWER MODULAR (TIPM) - I HAVE CONTACTED CHRYSLER FOR RECALL AS I KNOW OTHER MAKES HAVE BEEN RECALLED FOR THIS BUT THEY TELL ME THAT YOU HAVE NOT ISSUED A RECALL FOR MY PARTICULAR MAKE MODEL - PROB DUE TO IT IS A LIMIT EDITION THEY ONLY MADE A FEW OF THESE FOR THEIR ANNIVERSARY MY CAR HAS OVER 100,000 MILES AND I EXPECT TO MAKE SOME REPAIRS BUT THIS SEEMS IRRESPONSIBLE ON THE PART TO CHRYSLER AND I WOULD EXPECT THEM TO MAKE GOOD ON IT TO SOME EXTENT - I COULD HAVE BEEN SERIOUSLY INJURED WHEN MY CAR STOPPED GOING 65 MPH ON THE HIGHWAY - THE FIRST INSTANCE OF THIS OCCURRED IN 2019 - IT IS RANDOM SO IT TOOK A LONG TIME TO DIAGNOSIS AND THEN COVID KEPT MY CAR PARKED BUT I AM AFRAID TO DRIVE IT NOW

NHTSA ID
11415285
Incident
Sep 21, 2019
Mileage
100,000 mi
AirbagsElectrical
Filed Jan 18, 2021

I BELIEVE A FEW YEARS BACK THERE WAS A RECALL ON THE AIRBAG SENSOR GOING OFF. I HAD THE SENSOR CHECKED, AND WAS TOLD THE RECALL WAS ADDRESSED AND CLEARED. MY SENSOR IS NOW GOING OFF AGAIN. IS IT POSSIBLE TO HAVE IT REPAIRED AGAIN UNTIL THE PREVIOUS RECALL?

NHTSA ID
11388727
Incident
Dec 18, 2020
Electrical
Filed Feb 26, 2020

VEHICLE WAS RANDOMLY UNABLE TO START IN STATIONARY POSITION IN MY INSTANCE. AUTO SHUTDOWN BOX HARNESS AND FAN CONTACTS POORLY PROTECTED FROM MOISTURE AND CONTACTS BECOME CORRODED. RELAY PANEL APPEARS TO BE LOCATED IN THE DRIVER FRONT FENDER BETWEEN THE WHEEL WELL AND THE HEADLIGHT. EITHER PREVENTING VEHICLE FROM STARTING OR POSSIBLY CAUSING VEHICLE TO STALL WHEN IN MOTION MAKING VEHICLE DIFFICULT TO STEER OR STOP. ALSO CAUSES MULTIPLE ENGINE CODES TO BECOME DETECTED ACTIVATING MIL.

NHTSA ID
11311621
Incident
Feb 17, 2020
Mileage
117,556 mi
BrakesElectricalEngine
Filed Jan 16, 2020

MY WIFE WAS DRIVING THE JEEP AND IT TURNED OFF ON HER TWICE TRYING TO GET IT BACK HOME. ALL ELECTRICAL WENT OUT AND ENGINE STALLED. AFTER THE SECOND TIME IT ONLY GOES 10 MPH AND STILL STALLS AND POWERS OFF. IT IS VERY DANGEROUS AND I FEEL SOMETHING SHOULD BE DONE FROM THE NUMBER OF COMPLAINTS ON THE WEB.

NHTSA ID
11299801
Incident
Jan 16, 2020
Mileage
10 mi
ElectricalFuel system
Filed Sep 1, 2019

SINCE I BOUGHT THIS IN 2011 IT HAS ALWAYS IDLED ROUGH AND STALLED RANDOMLY. APPARENTLY THERE IS NO FIX FOR THIS RANDOM STALLING AND IT HAS ALMOST CAUSED ME TO GET IN SEVERAL CAR ACCIDENTS AND ONE TIME TO CRASH ON THE SIDEWALK AND ALMOST HARM PEDESTRIANS. UNFORTUNATELY I THINK I WILL BE FORCED TO SELL THIS VEHICLE.

NHTSA ID
11252669
Incident
Sep 1, 2019
Mileage
55,000 mi
ElectricalEngineFuel system
Filed Jul 26, 2018

I HAVE BEEN EXPERIENCING THE CAR WANTING TO STALL OUT. IT IS AS IF THE GAS IS NOT GETTING TO THE ENGINE. I BEGIN TO LOSE POWER AND STEERING. I GUN THE GAS, BUT IT HESTITATES. THIS IS HUGELY DANGEROUS. I AM THE ORIGINAL OWNER AND HAVE SERVICED IT REGULARLY, AND TO THIS DAY ONLY ABOUT 44K ON IT. THIS IS SCARING ME. MY MECHANIC JUST PUT DRY GAS IN TO PERHAPS ALLEVIATE ANY POSSIBLE WATER IN THE TANK AFTER A RECENT FILL-UP. I HAVE BEEN READING OF MANY OTHERS HAVING THE SAME PROBLEM. THIS IS TIME FOR A RECALL, FOLKS. HAD I NOT BEEN ON BACK ROADS, I COULD BE DEAD, AS COULD OTHERS. I WILL NOT DRIVE THIS ON THE HIGHWAY AND I NEED ACTIONS, AS DO MANY OTHERS WHO HAVE COMPLAINED. WE HAVE WAY TOO MANY JEEPS WITH THIS PROBLEM. STEP UP, PLEASE.

NHTSA ID
11113867
Incident
Jul 25, 2018
Mileage
44,000 mi
ElectricalEngine
Filed Apr 10, 2018

CAR ENGINE CUTS OUT WHILE STATIONARY OR TRYING TO START MOVING. STEERING WHEEL AND SHIFTER LOCKS UP. THEN TYPICALLY RESTARTS RIGHT AWAY. CHECK ENGINE LIGHT THENS COMES ON, BUT NOTHING SHOWS UP WHEN RUNNING DIAGNOSTICS. VERY SCARED THIS WILL HAPPEN TO ME WHILE GOING 70 ON A HIGHWAY. I COULD EASILY BE HIT. THIS SEEMS TO BE A VERY COMMON PROBLEM AMONG THIS TYPE OF CAR.

NHTSA ID
11084391
Incident
Apr 10, 2018
Mileage
60,000 mi
ElectricalFuel system
Filed Aug 26, 2017

I WILL BE DRIVING MY JEEP PATRIOT AND IT WILL JUST STALL OUT. I HAVE TO WAIT FOR A WHILE AND IT STARTS UP. IT WILL AGAIN STALL OR RUN FINE FOR AWHILE. THE LAST TIME I WAS ENTERING THE 10FWY IN LOS ANGELES AND IT STALLED NEARLY CAUSING A MAJOR ACCIDENT. I HAD MY 3 YOUNG KIDS WITH ME. NOW IT SITS IN MY GARAGE AS I MAKE MONTHLY PAYMENTS. HELP ME

NHTSA ID
11019809
Incident
Apr 10, 2016
Mileage
88,000 mi
ElectricalEngine
Filed Aug 10, 2017

I HAVE HAD MY CAR STALL ON THE HIGHWAY AT A HIGH SPEED AND ALSO AT LOW SPEED AT LEAST 7 TIMES SINCE I HAVE OWNED IT. I HAVE CONTACTED A JEEP DEALER AND ALSO JEEP CUSTOMER SERVICE. THEY WILL NOT FIX UNDER A RECALL. I HAVE RESEARCHED THIS PROBLEM A LOT AND IT HAS HAPPENED SEVERAL TIMES TO SEVERAL PEOPLE.

NHTSA ID
11014114
Incident
Aug 10, 2017
Mileage
28,000 mi
ElectricalEnginePowertrain (other)
Filed Jun 27, 2017
1 injury reported

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT NOTICED BOILING HOT WATER COMING FROM A CLOGGED AIR CONDITIONING DRAIN TUBE, WHICH OVERFLOWED BETWEEN THE ENGINE COMPARTMENT AND THE FIREWALL. IN ADDITION, WATER DRIPPED DOWN ONTO THE LEG OF THE DRIVER AND CAUSED A BURN. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT ALSO STATED THAT THE CLOGGED AIR CONDITIONING DRAIN TUBE CAUSED WATER TO IMMERSE TO THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD, WHICH CAUSED THE TRANSMISSION MODULE TO BECOME WATER LOGGED AND FAIL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ID
11001648
Incident
May 31, 2017
Mileage
84,000 mi
Electrical
Filed Jun 14, 2017

2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE LOW QUALITY RADIO CAN'T WITHSTAND EXTREME HEAT OR COLD- HEAT AND AIR CONDITIONER DUCTS LOCATED NEAR RADIO. *SMD THE CONSUMER STATED AN INTERNAL SHORT WAS FOUND IN THE RADIO. THE CONSUMER COULD NOT TUNE INTO THE AM OR FM STATION. THE RADIO WS REPAIRED. UPDATED 06/14/2017*JS

NHTSA ID
10966788
Incident
Nov 14, 2016
ElectricalEngine
Filed Apr 5, 2017

FOR THE PAST 3 WEEKS THE VEHICLE WILL RANDOMLY NOT START. IT WILL EVENTUALLY START AFTER SEVERAL ATTEMPTS. IT ACTS LIKE ITS NOT GETTING FUEL ANT THE "ETC" WARNING LIGHT COMES ON. RECENTLY MY WIFE WAS DRIVING ON THE EXPRESSWAY AT 60 MPH AND THE CAR SUDDENLY STALLED IN THE MIDDLE LANE WITHOUT ANY WARNING LIGHTS. SHE WAS EVENTUALLY ABLE TO GET IT RESTARTED AND DRIVE HOME. I HAVE HAD IT AT THE MECHANIC SEVERAL TIMES AND CANNOT DUPLICATE THE STARTING ISSUE OR STALE ISSUE. REPLACED RELAYS AFTER READING THAT THERE ARE KNOWN ISSUES WITH RELAY BOX DUE TO CORROSION AND PLACEMENT OF RELAYS IN WHEEL WELL BUT THIS DIDN'T HELP. THERE IS OBVIOUSLY A SERIOUS COMPUTER / ELECTRICAL PROBLEM WITH THIS MODEL. I HAVE READ DOZENS OF POSTS ABOUT VERY SIMILAR ISSUE AND UNFORTUNATELY FOUND THAT THERE IS NO FIX FROM DEALERS AND NO INFORMATION ABOUT POSSIBLE CAUSES. I'M VERY CONCERNED WITH THE STALING ISSUE SINCE IT IS EXTREMELY UNSAFE. PLEASE HELP.

NHTSA ID
10970823
Incident
Apr 5, 2017
Mileage
96,000 mi
ElectricalFuel system
Filed Aug 29, 2016

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. AFTER REFUELING THE VEHICLE, IT RANDOMLY STALLED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY A DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.

NHTSA ID
10899169
Incident
Aug 1, 2016
Mileage
65,200 mi
Electrical
Filed Apr 1, 2016

ON 12/28/2016, THE FRONT PASSENGER WINDOW MOTOR AND MASTER SWITCH WERE REPLACED BY SOUTH POINT CHRYSLER (SP). THEY HAD THE CAR FOR 9 DAYS SINCE THEY ENCOUNTERED AN ELECTRICAL PROBLEM. COINCIDENCE? PROVIDED A RENTAL CAR THRU DUE TO EXTENDED WARRANTY. FROM 1/23/2016 3 ALTERNATORS HAVE BEEN REPLACED AND 2 BATTERIES BY PRECISION TUNE (PT). THE CAR HAS THE SYMPTOMS OF STALLING/DING AND A FEW MINUTES/HOURS LATER IT STARTS. SINCE 3/12/2016 I HAVE TAKEN THE CAR TO THE DEALERSHIP SINCE ELECTRICAL COMPONENTS ARE UNDER EXTENDED WARRANTY AND SECURE NET WARRANTY ONLY PAID A PORTION OF THE ALTERNATOR REPAIR. 3/12-3/16 SP HAD THE CAR AND WERE UNABLE TO REPRODUCE THE SYMPTOMS, AT THIS POINT THE BATTERY WAS REPLACED BROUGHT OVER BY PT. ON 3/20 AFTER BEING ON THE HIGHWAY AND NOW ON A CITY STREET THE CAR DIES AGAIN IN THE MIDDLE OF THE DRIVE. NO RESPONSE, DEAD! I WAS ABLE TO PULL TO THE SIDE, GET OUT OF TRAFFIC LANES AND CLEAR THE RAILROAD TRACKS. I WALK TO MAKE A PHONE CALL TAKES ME ABOUT 15 MIN. TO RETURN AND THE CAR STARTS AGAIN. NOW AT HOME, THE CAR DOES NOT START BACK THROUGH THE EVENING NOR IN THE MORNING BEFORE I TAKE A RIDE TO WORK, SO IT IS TOWED TO PT 3/21, AND ARE ABLE TO START IT WITHOUT PROBLEMS, ALTERNATOR AND BATTERY READINGS, PERFECT . I TAKE IT TO SP ON 3/22-3/26 AND THEY ARE UNABLE TO REPRODUCE SYMPTOMS. ON 3/28 CAR BACK TO SP SINCE I NEED THIS PROBLEM TAKEN CARE OF BECAUSE OF THE DANGEROUS POTENTIAL IT POSES. ON 3/28 I CALL CHRYS, THEY CLAIM WILL BE SENDING A STAR ENGINEER TO LOOK INTO THIS MATTER. ON 3/31 SP WANT TO RETURN THE CAR, UNABLE TO REPRODUCE PROBLEM AND I FIND OUT THAT THEY WERE NOT INFORMED THAT AN ENGINEER WOULD BE LOOKING INTO THE CAR. ON 3/31 AFTER 2 CALLS TO CHRYS. INFORMED ME THAT THE DEALERSHIP IS THE ONE THAT MAKES THE REQUEST TO HAVE A ENGINEER COME AND INSPECT THE CAR. I NEED THE CAR FIXED SINCE IT POSES A DANGER TO ME AND OTHERS, REFUNDS

NHTSA ID
10852915
Incident
Jan 23, 2016
Electrical
Filed Mar 28, 2016

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED A COMPLETE LOSS OF POWER. THE ALTERNATOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED AGAIN HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED A THIRD TIME HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. PRIOR TO THIS FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MOTOR AND THE WINDOW WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

NHTSA ID
10851904
Incident
Jan 23, 2016
Mileage
84,000 mi
Driver assistanceElectrical
Filed Dec 22, 2015

AT IDLE AND WHILE DRIVING, THE ELECTRONIC THROTTLE CONTROL (ETC) LIGHT BLINKS INTERMITTENTLY AND I LOSE POWER. AFTER ABOUT 4 DAYS OF THIS HAPPENING, NOT ONLY DID THE ETC LIGHT COME ON, BUT THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT CAME ON. THEN THE 4X4 LIGHT, AIRBAG LIGHTS, AND ENGINE LIGHT CAME ON. THE JEEP RAN REALLY ROUGH AT IDLE. I TOOK IT TO A CERTIFIED JEEP DEALER TO BE TOLD THAT I NEED THE THROTTLE BODY REPLACED FOR $591. THE MILEAGE ON MY JEEP IS APPROXIMATELY 51,000.

NHTSA ID
10811725
Incident
Dec 7, 2015
Mileage
51,000 mi
ElectricalEngineExterior lighting
Filed Oct 26, 2015

I WAS DRIVING AND I WAS COMING TO A STOP WHEN MY SERIOUS XM RADIO CUT OUT, THE NEXT THING THAT WENT OUT WAS MY DASH LIGHT AND MY CAR SURGED AND SHUT OFF. NOTHING WAS WORKING AFTER THAT MY FOUR WAYS DIDNT WORK AND MY CAR WOULDNT TURN OVER OR START MY GEAR SHIFTER WASNT RESPONDING TO ANY SHIFTS AND MY GAS WOULDNT WORK EITHER SO I WAS ROLLING BACKWARD. AFTER ABOUT 10 I UNLOCKED MY DOORS AND EVERYTHING CLICKED BACK ON AND STARTED TO WORK AGAIN.

NHTSA ID
10806892
Incident
Oct 23, 2015
Mileage
36,904 mi
Electrical
Filed Sep 24, 2015

I'M LUCKY I WASN'T DRIVING DOWN THE HIGHWAY OR A FAST ROAD AS MY JEEP JUST DECIDED TO STOP RESPONDING TO THE GAS PEDAL DUE TO A FAULTY TIPM AND SLOWED DOWN TO A CRAWL. THE FLATBED OPERATOR WAS UNABLE TO GET THE VEHICLE TO DRIVE.

NHTSA ID
10776510
Incident
Sep 22, 2015
Mileage
40,402 mi
Electrical
Filed Jun 29, 2015

MY VEHICLE IS HAVING TROUBLES STARTING. THE VEHICLE DOES NOT WANT TO EVEN TURN OVER. THE HORN GOES OFF AT RANDOM TIMES. THE MOON ROOF OPENS AND CLOSES AT RANDOM TIMES. THE BRAKE LIGHTS DO NOT WORK(EVEN AFTER NEW BULBS ARE PUT IN). THE TURN SIGNALS DO NOT ALWAYS WORK.

NHTSA ID
10731042
Incident
Jun 1, 2015
Mileage
89,000 mi
Body & structureElectrical
Filed Dec 27, 2014

MY WIFE WAS DRIVING HER CAR ON A DAY AFTER IT HAD RAINED. AS SHE STARTED TO TAKE OFF, WATER STARTED POURING OUT OF THE OVERHEAD INTERIOR LIGHT AND ALSO THE FRONT INTERIOR LIGHT. THIS CONTINUES TO HAPPEN AFTER A RAIN. THE RAINS COMES DOWN FROM THE SUNROOF SOMEHOW AND SETTLES IN THE UPPER INTERIOR LIGHTING SYSTEM. IT IS ENOUGH WATER TO SOAK ANY PERSON(S) IN THE FRONT SEAT(S) OR COMPLETELY SOAK A SMALL TOWEL. *TR

NHTSA ID
10668501
Incident
Jun 15, 2014
Mileage
12,986 mi
Body & structureElectricalExterior lighting
Filed Nov 23, 2014

A YEAR AGO, I BROUGHT MY 2011 JEEP PATRIOT TO A CAR WASH. THE SUNROOF WAS CLOSED, HOWEVER WHILE GOING THROUGH THE CAR WASH, WATER STARTED POURING THROUGH THE SUNROOF AND THE LIGHT FIXTURES, INSTANTLY CAUSING AN ELECTRICAL SHORT AND DAMAGING THE ROOF LINER AND THE CAR STEREO. I IMMEDIATELY BROUGHT THE VEHICLE TO THE LOCAL JEEP DEALERSHIP. THEY KEPT MY CAR FOR TWO DAYS AND CALLED ME TO EXPLAIN THAT "THE CAR HAD DRIED OUT SO YOU CAN COME PICK IT UP." I TOLD THEM THAT I WAS HESITANT TO PICK THE CAR UP BECAUSE THERE WOULD SURELY BE ADDITIONAL DAMAGE THAT WOULD NEED TO BE INVESTIGATED I PICKED UP MY CAR THE STEREO AND LIGHTS STILL DID NOT WORK. FRUSTRATED, I CALLED THE JEEP CORPORATE CUSTOMER SERVICE LINE. THE REPRESENTATIVE EXPLAINED TO ME THAT JEEPS WERE NOT MEANT TO BE TAKEN INTO CAR WASHES. I ASKED HER HOW JEEP CAN MANUFACTURE OFF-ROAD VEHICLES THAT CANNOT BE WASHED. SHE REPLIED THAT I COULD GET A BUCKET AND HAND WASH MY VEHICLE.I DECIDED TO TAKE MY CAR TO AN OUT-OF-STATE DEALERSHIP .THEY HAD IT FOR SEVERAL DAYS AND CALLED TO TELL ME THERE WAS NOTHING WRONG WITH IT AND I COULD PICK IT UP. ONCE AGAIN, I PICKED UP THE VEHICLE AND THE LIGHTS AND STEREO STILL DID NOT WORK. OUT OF FRUSTRATION, I GAVE UP ON THE ISSUE FOR AWHILE UNTIL I WAS DRIVING DOWN THE HIGHWAY AND WATER STARTED POURING THROUGH THE SUNROOF AND FIXTURES ONCE AGAIN- DISTRACTING MY DRIVING BECAUSE WATER IS POURING EVERYWHERE. I PROMPTLY BROUGHT MY VEHICLE BACK IN TO THE LOCAL DEALERSHIP. THEY CALLED AND TOLD ME THEY FOUND A PIECE OF PAINTER'S TAPE IN THE SUNROOF FROM SOME RECENT PAINTING TO MY CAR I HAD DONE. I APPROACHED THE PAINT SHOP WITH NO REPLY. TODAY, THE CAR STARTED LEAKING THROUGH THE SUNROOF AND FIXTURES CAUSING WATER TO STREAM DOWN THE INSIDE OF THE WINDSHIELD, LIMITING MY VISION WHILE DRIVING. MY CAR IS STILL NOT FIXED BECAUSE JEEP IS UNWILLING TO ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR

NHTSA ID
10660388
Incident
Nov 28, 2013
Mileage
38,000 mi
Electrical
Filed Oct 14, 2014

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

NHTSA ID
10644661
Incident
Oct 11, 2014
Mileage
59,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .