Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2017 Jeep Patriot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Driver headrest AHR has deployed without any accident or incident. Car is under 100,000 miles. Dealer advises there is no recall or extended warranty on this issue, however research shows other jeep vehicles manufactured at the same time with extended warranty. Safety now at risk as no repair for factory issue and headrest now pushes head out of alignment with the seat.
This is an update to my claim report #11532893 filed on July 18th, 2023, Regarding the spontaneous deployment of the AHR injuring and startling me, believing I was being attacked from behind. I have undergone an ACDF c4-7 fusion, TBI diagnosis, and speech therapy treatments for cognitive speech impairment, Depression, PTSD and anxiety Chrysler stated to me that, in essence, there is virtually zero chance of harm from a random deployment of a defective AHR. I have learned that the FCA now admits there is oil contamination and that they began washing parts with alcohol in August of 2017 to rid the parts of potential contaminants. The dealership, upon inspection, stated they could order a new AHR, which could take months to receive and fix, but refused to replace the un deployed passenger AHR under warranty because it did not deploy. My wife nor I was instructed it would be unsafe to drive in front of the random activated AHR until it could be replaced leading us to believe it was safe fully extended and a logical question, why the needeployment?. When my wife drove me to doctor appointments pre- and post-ACDF recovery, the passenger AHR was tied down with 110# rated Paracord, and I sat with a pillow and the back down slightly, which I believe was not safe either; my neurosurgeon was shocked I had to sit in front of it. We opted not to replace the activated driver's side AHR, believing it's safer fully extended. I discovered fearful people making tutorials on how to remove the AHR's as well, not a safe alternative is tying with zip ties that could cause lacerations. That is why I opted for paracord. I noticed my wife driving, her head still about an inch from the extended AHR. I asked if it was comfortable, and she said yes; I thought of the crash test dummy head placements, far enough away the AHR doesn't even make contact when deploying so fast, I like the idea of catching, parachuting the head back. Is anyone asking common sense questions at NHTSA?
The contact owned a 2017 Jeep Patriot. The contact stated that while in stopped traffic, a pickup truck rear-ended and the air bags failed to deploy. The adult son sustained injuries that required spinal surgery. A police report was filed. The vehicle was deemed total by the insurance company. The manufacturer was notified of the failure. The failure mileage was 89,646.
The contact owns a 2017 Jeep Patriot. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle drove over a bump in the road and the air bag warning lights illuminated. The contact then stated that the front driver’s side seat belt made a beeping sound. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 45,000
The contact owns a 2017 Jeep Patriot. The contact stated that while driving at 25-30 MPH and approaching a stoplight, the brake pedal was depressed but failed to respond and stuck on the floorboard. The contact stated that the vehicle inadvertently accelerated and crashed into the rear of another vehicle. There were no warning lights illuminated. The air bags failed to deploy. The contact was knocked unconscious. The contact stated that his girlfriend sustained knee injuries and his mother sustained a laceration on the face, but none of them sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, then it was towed to an independent mechanic. An unknown dealer was notified of the failure and did not provide any assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 50,000.
I WAS AT WORK IN A 2017 JEEP PATRIOT COMPANY VEHICLE. I AM A FIELD WORKER AND WAS TRAVELING NORTH ON SCHAEFER HWY TO A CLIENTS HOME. I WAS T-BONED AT THE CROSS SECTION OF SCHAEFER AND SCHOOLCRAFT WHEN ANOTHER VEHICLE DRIVING EAST ON SCHOOLCRAFT RAN A RED LIGHT- HITTING ME IN THE DRIVER DOOR, AFTER HITTING THE DRIVER DOOR, TURNING HIS/HER WHEELS AND DIGGING INTO THE VEHICLE BY MY FEET, BREAKING THE LEFT FRONT WHEEL OFF THE JEEP. THE SEAT BELT SEEMED TO TIGHTEN TO THE POINT I COULD NOT BREATHE, I FELT A FLUSHING IN MY RIB CAGE, RUPTURING RIGHT IMPLANT, TEARING BOTH SHOULDERS AND NECK, LOW LEFT BACK EXCRUCIATING PAIN- L5 ANGULAR TEAR, CERVICAL SPINE COMPROMISED EVERY DISC SAME WITH LUMBAR AND THORACIC SPINE SI JOINT NEEDED SURGERY, AND RIGHT HIP HIT DRIVING LOG SO HARD CLIP BOARD WAS BROKE IN HALF, BROKE RIGHT HEEL 2A FRACTURE HEAD TO TALUS AND COMPLETE FULL TEAR OF LIGAMENT, RIGHT KNEE PAIN HANDS LOCKING UP. THE INTERN IN THE VEHICLE STATED SHE WAS NOT INJURED. NO AIR BAGS WENT OFF. MY LEFT FOOT WAS STUCK UP THE BRAKE AND MY RIGHT WAS BROKE FROM HITTING THE COUNSEL. THE DRIVE WHO RAN THE RED LIGHT LEFT THE SCENE. I HAVE LOST MY JOB. I AM SITTING IN THE VEHICLE WHILE THE INTERN TOOK PICTURES.
WHEN A PERSON SITS DOWN AND BUCKLES UP ON THE FRONT PASSENGER SEAT THE SEAT BELT SENSOR CHIMES. IT DOESN'T MATTER IF THE ENGINE IS OFF/ON OR IN MOTION WHEN THE SEAT BELT IS BUCKLED THE SEAT BELT CHIME WILL GO ACTIVATE. THE PASSENGER SEAT BELT SENSOR IS MALFUNCTIONING. THE SEAT BELT SIGNAL GOES OFF RANDOMLY WHEN A PASSENGER IS RIDING WHILE WEARING THE SEAT BELT.
WHILE DRIVING HOME FROM WOK IN A JEEP PATRIOT 2017 ON A CITY STREET THE BRAKES WOULD NOT WORK SUDDENLY AND THE SPEED INCREASED RAPIDLY UNCONTROLLABLY. TWO VEHICLES HIT ME GOING THRU AN INTERSECTION AND THE JEEP PATRIOT VEHICLE RAN INTO A WAREHOUSE GOING THRU 2 METAL DOORS AND A BRICK WALL WITHOUT ANY AIR BAGS DEPLOYING. THE JEEP PATRIOT COMPLETELY WENT INTO THE WAREHOUSE AND WAS STOPPED BY HITTING A LARGE PILLAR.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .