Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2017 Jeep Patriot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE SECURITY SYSTEM MODULE MALFUNCTIONED AND SHUT DOWN THE CAR. THE GARAGE RESET THE MUDULE BUT IT KEEPS SHUTTING DOWN. THE MECHANIC TOLD ME THE CAR HAS TO BE RETURNED TO THE DEALER FOR SERVICE - ONLY THEY CAN FIX IT.
I am writing to formally express my deep concern and frustration regarding the persistent electrical issues with my 2017 Jeep Patriot, which I purchased in November 2018 with approximately 18,000 miles. Just two days after purchasing, I began experiencing electrical malfunctions. I returned to the selling dealership, who claimed they found no issue but performed a tune-up. Over the years, the problems persisted, and despite numerous visits to authorized dealerships, I was repeatedly given temporary repairs with no permanent resolution. Eventually, a recall was issued, but by that time, I was told the vehicle was no longer under warranty — despite the fact that I had reported the issue early and consistently. I have spent thousands of dollars trying to resolve these electrical faults, with no lasting fix. Most recently, I brought the vehicle to a trusted dealership who confirmed an electrical issue, but informed me the required part has been discontinued. I have also learned that many other Jeep Patriot owners have experienced similar electrical issues. Some have returned or sold their vehicles due to the same defects. This pattern suggests a systemic problem with this model, and it is unacceptable that a vehicle this recent is no longer serviceable due to lack of parts and ongoing defects. I have contacted Chrysler support multiple times, but I have received no meaningful resolution. At one point, I was told to use an aftermarket part, which carries no warranty and no guarantee of compatibility. This is not a safe or acceptable option for a manufacturer-supported vehicle. At this point, I am requesting the following: A full investigation into the recurring electrical issues on my vehicle; Chrysler’s support in covering the cost of repairs or offering an alternative solution (e.g., buyback, reimbursement, or replacement assistance); Written clarification on why this part has been discontinued and what Chrysler’s policy is on supporting vehicles in this situat
Vehicle position in drive waiting for for a Walmart customer to vacate parking spot when I tried to proceed into the parking spot the car just stopped,tried to restart after putting the truck in park, when the key was turned to start, nothing...hazard lights would not come, could not move the shift into neutral to push to safe location, passenger door and backdoors would not unlock, truck would not open, everything just locked making the car not movable at all...is there a reason for the truck to have just stop.
The sunroof leaked into the lights above the driver and passenger seats. As soon as the vehicle started to move this cause the water to dump out of the lights onto the occupants of the vehicle and the vehicle controls. The sunroof can also be triggered to open randomly due to the water buildup where the electrical controls are located.
On 10/27/2020, I financed a Jeep Patriot with 43K miles from Quality Chevrolet. Exactly 6 days later 11/02/2020, while I was on the way home from work in the evening; three sensor lights came on causing the vehicle to jolt / jerk / accelerate and become unsafe to drive. There were cars behind me, I turned on the hazard lights and my car went from 25 MPH to 2 MPH instantly. The lights were ABS, Traction and check engine. I immediately contacted the dealership since I had the Jeep for less than a week. I had to take the risk of driving the car in this condition for 6 miles on a highway back to the dealership, stopping every few minutes to shut off the Jeep and restart to try to reset the sensors, which seemed to work 2 minutes at a time. A drive that would normally take about 15 minutes took over an hour. My Jeep was being paid for weekly and still being serviced at the dealership- On 11/17/2020, I received a call from the dealership that they cleaned out the throttle body as recommended by Jeep and since that was the only sensor active at the time; they told me that no other lights were on so they were driving the Jeep to try to activate them. I was told by Quality Chevrolet that Jeep recommended to clean out the throttle and return to me, if the lights come back on, to go back to the dealer and replace the part. After weeks at Quality Chevrolet, my jeep was returned to me, however 5 days later on 12/07/2020 the same sensors came on in the middle of a highway when I was going about 55 MPH and it was raining I had to find a way to get my vehicle to safety and this caused a lot of anxiety as my kids were in the Jeep this time. I did not get into an accident by a miracle but now I was stranded on the highway. Til this day, Quality Chevrolet nor the 3 other places I have been to have been able to properly diagnose this problem that continues to happen without warning. My jeep will not go over 20 MPH, RPM stays on 2 and all sensors are active.
WATER LEAKS FROM THE MAP LIGHTS WHEN IT RAINS. THIS IS VERY DISTRACTING AND ALSO CAUSES DAMAGE TO THE LIGHT, SUNROOF CONTROLS AND THE CONTROL PANEL BELOW IT (RADIO AND EVERYTHING ELSE). THIS OCCURS WHILE THE VEHICLE IS IN MOTION, AND MORE OFTEN WHEN TURNING AND DRIVING AT HIGHER SPEEDS.
BLOWER MOTOR FOR HVAC FAILS WITHOUT NOTICE ON ALL SPEEDS. RESULTS IN "FOGGY" WINDSHIELD AND LACK OF DEFROST FEATURE AND DE-ICE FEATURES. THIS CAN RESULT IN THE VEHICLE RESTRICTING VISION WHILE DRIVING OR CAUSE THE DRIVER TO BEGIN A TRIP ONLY TO REALIZE THAT THEY CAN'T SEE. IN RAPIDLY CHANGING CLIMATES - THE FAILURE OF THE BLOWER MOTOR MAY RESULT IN SUDDEN AND UNPLANNED RESTRICTED VISION. ISSUE APPEARS TO BE RELATED TO BLOWER MOTOR RESISTOR AS A TESTED FAILURE POINT. IT SHOULD BE NOTED THAT MANY OTHER OWNERS WITHIN THE JEEP COMMUNITY HAVE EXPERIENCED SIMILAR FAILURES ACROSS MANY MODELS OF JEEP PRODUCTS BASED ON RESEARCH. *TR
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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