Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2017 Jeep Renegade submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
“Swollen lug nuts” a known issue as noted by dealer mechanic. I’ve replaced some or all going on 3 times. If i have flat on interstate i cannot remove and replace a tire. This is a safety concern. .
The component that failed is the wheel lug bolts. The cap of each of the 20 lug bolts is of a metal alloy that expands under normal driving conditions, making it impossible to remove the lug bolts by an ordinary operator in the event of a tire failure. The car dealership identified this problem during tire rotation service and stated that the problem OEM lug bolts are endemic to Jeep vehicles. This was the first instance that I was aware of this problem. The dealership require the consumer to pay for replacements wholly made of steel. MOPAR charges over $11/lug bolt. The cost of a full set of 20 lug bolts is over $200. Why doesn't the manufacturer or dealer recall and replace the lug bolts at no cost to the consumer?
Lug nuts have to be replaced every time they are removed either because of swelling or rust.
The contact owns a 2017 Jeep Renegade. The contact stated that his wife called AAA Service to replace the rear driver’s side tire however, the service tech was unable to remove the lug bolts. The contact stated it took the AAA tech an extended time to remove and replace the rear driver’s side tire. The contact also stated that after replacing all four tires, he noticed all the lug bolts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed with needing the lug bolts to be replaced. There was no remedy for the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
WHEN I STARTED MY JEEP THIS MORNING IT STARTED SHAKING REALLY BAD AND THE SERVICE ENGINE LIGHT CAME ON. THE SHAKING STOP SO I CHANCED IT TO WORK. IT FELT LIKE IT WAS LOSING POWER AND WOULD RATTLE A LITTLE. ANYTIME I MADE A TURN IT FELT LIKE THE JEEPS TIRES WERE SLIDING. IT'S TAKING A LOT LONGER TO PICK UP SPEED AND SEEMS TO BE FORCING ITSELF INTO GEAR. IN THE LAST FEW DAYS THOUGH MY LIGHTS HAVE BEEN FLICKERING WHILE DRIVING AND EVEN THE RADIO WENT OUT FOR A FEW HOURS. THE OUTLETS (OLD CIGARETTE LIGHTER OUTLETS ) STOP WORKING TOO. DON'T KNOW IF IT'S RELATED TO THE REST BUT IT DID ODDLY START IN THE SAME TIME FRAME. *TR
PULLS TO PASSENGER SIDE THE WHEELS WERE COCKEYED THE DEALER REFUSES TO FIX IT CORRECTLY THE DEALER LEFT TWO BRAND NEW ONES ON THE FRONT AND ALMOST WORE OFF TIRES ON THE BACK AND THEY HAD TO PUT BRAND NEW BRAKES AND ROTORS ON THE CAR BECAUSE IT STARTED MAKING REALLY REALLY BAD SOUNDS THEY DON'T WANT TO FIX IT AND I THINK THEY KIRK AND SAFETY RECALLS ON THIS CAR I THINK THEY DID SAID THEY FIX THEM SO THEY CAN GET IT OFF THE CARFAX TO SELL THE CAR JUST KEEP IN MIND THIS CAR ONLY HAS 24,464 ON IT AND I'M A SINGLE DAD I FILLED IT I'M GETTING SCREWED AROUND BUY A MULTI BILLION DOLLAR COMPANY FRANK FLETCHER FORD JOPLIN MISSOURI
TTHE STEERING WHEEL LOCKED UP ON NEICE CAUSEING HER TO GO TOWARDS THE RIGHT SIDE, AND BACK TIRES LOCKED UP AND CAUSED HER TO SPIN.. EVENTUALLY GETTING HIT FROM BEHIND BY ANOTHER DRIVER! IT COULD HAVE KILLED HER, SHE COULDNT DO A THING WITH THE STEERING WHEEL AT ALL IT NEEDS TO BE RECALLED ASAP SO OTHERS WONT BE HURT OR WORSE KILLED. SHE WAS DRIVING DOWN THE ROAD TO AN APPT. DOUGLAS GA
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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